

Community Mental Health Test Questions
Course Introduction
Community Mental Health explores the principles, practices, and policies involved in promoting mental wellness and preventing mental illness at the community level. The course covers the historical evolution of community mental health, models of care, and the roles of mental health professionals, advocates, and service users in a variety of settings. Students will examine the impact of social determinants such as poverty, housing, education, and cultural diversity on mental health, and learn strategies for assessment, intervention, and advocacy. Emphasis is placed on collaboration, case management, prevention, and ethical considerations in delivering culturally competent and accessible mental health services within diverse populations.
Recommended Textbook
Crisis Intervention Strategies 8th Edition by Richard
K. James

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19 Chapters
881 Verified Questions
881 Flashcards
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Chapter 1: Approaching Crisis Intervention
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42 Verified Questions
42 Flashcards
Source URL: https://quizplus.com/quiz/24653
Sample Questions
Q1) The term "crisis" refers to the perception of an event or situation as an intolerable difficulty that exceeds the person's:
A)ego strength.
B)resources and coping mechanisms.
C)ability to comprehend the crisis.
D)anxiety level following the crisis.
Answer: B
Q2) Crisis intervention services typically start through massive government funding to rectify some ill.
A)True
B)False
Answer: False
Q3) Transcrisis states are identical to posttraumatic stress disorder.
A)True
B)False
Answer: False
Q4) Basic crisis intervention,while often brief,is not brief therapy.
A)True
B)False
Answer: True

Page 3
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Chapter 2: Culturally Effective Helping
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Sample Questions
Q1) Of the following cultural barriers,which is not identified in the text?
A)geography
B)occupation
C)religion
D)sexual orientation
Answer: D
Q2) During a crisis intervention the emic perspective is important for crisis workers to understand because it:
A)represents how outside experts view the local culture.
B)represents how members view their local culture.
C)reflects a Hollywood version of the local culture.
D)portrays a culture through the eyes of social media.
Answer: B
Q3) Natural support systems are often more important than formal counseling systems in providing relief.
A)True
B)False
Answer: True
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Chapter 3: The Intervention and Assessment Models
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38 Flashcards
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Sample Questions
Q1) Psychobiolgical assessment is important for people in crisis because dramatic changes can occur in neurotransmitters when people are traumatized.
A)True
B)False
Answer: True
Q2) The psychobiology of humans in crisis is important because:
A)dramatic changes in neurotransmitters have little practical effect when crises occur.
B)abnormal changes in neurotransmitters often occur during crises,which effects clients' rationality.
C)legal drugs have no effect on the crises people encounter.
D)psychobiological functioning is not important to assess during crises.
Answer: B
Q3) The Triage Assessment system is an in-depth rapid but systematic technique for use by crisis workers in determining the severity of a client's past and present dilemmas.
A)True
B)False
Answer: False
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Chapter 4: Tools of the Trade
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Sample Questions
Q1) A statement such as "I need for you to take a deep breath,exhale slowly,and put the gun down!" is a(n)____________ statement.
A)assertation
B)closing
C)genuine
D)reflective
Q2) "We" statements are an excellent way to build collaboration.
A)True
B)False
Q3) All of the following are good rules of the road for crisis workers,except:
A)provide support for the client.
B)crisis workers can independently handle any situation.
C)clear understanding of the problem is vital to effective crisis management.
D)clients' resources are helpful to build solid crisis plans.
Q4) A good owning statement may mean making a value judgment about a client's behavior.
A)True
B)False
Q5) Compare and contrast the use of open and closed questions as they apply to crisis intervention.
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Chapter 5: Crisis Case Handling
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39 Flashcards
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Sample Questions
Q1) On an initial visit to a mental health clinic,which of the following is not true?
A)The client is given some down time after everything is done and left to himself or herself.
B)The worker may be only able to do a visual and verbal assessment.
C)A person who is having a psychotic break will be asked to voluntarily commit to hospitalization.
D)The worker may have to provide access to physical necessities for short-term living.
Q2) A modern,full-service community mental health clinic has several options to handle crisis clients.Such options may be:
A)mobile crisis teams.
B)short-term,in-house therapeutic treatment facilities that include drug and electro-convulsive therapy.
C)fast,direct referral into managed care facilities or state hospitals for long-term commitment.
D)reliance on police intervention.
Q3) In outline form,indicate the differences between long term therapy and crisis intervention.
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Chapter 6: Telephone and Online Crisis Counseling
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Sample Questions
Q1) One of the first things a crisis line worker does is:
A)make psychological contact.
B)ensure safety.
C)define the problem.
D)provide support.
Q2) Volunteers who work crisis hotlines are actually pretty effective in helping people.
A)True
B)False
Q3) One way of deescalating severely disturbed callers is to humor them by "going along" with their hallucinations as a calming technique.
A)True
B)False
Q4) A technique for handling pranksters and silent callers is to:
A)wonder aloud whether it is difficult to say what the caller really needs or say nothing.
B)hang up if they don't respond in one minute.
C)ask them if they are on drugs or are having a psychotic break.
D)there is no good response to these two types of difficult callers.
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8

Chapter 7: Posttraumatic Stress Disorder
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Sample Questions
Q1) EMDR should not be used with children because it is very intrusive and may reignite the trauma.
A)True
B)False
Q2) Young children who suffer from PTSD are likely to:
A)continuously reenact the event through play.
B)immediately become very passive.
C)become suicidal.
D)have symptoms much like those of adults,but of briefer duration.
Q3) Treatment for PTSD can best be described as:
A)multimodal/multiphasic.
B)atheoretical.
C)stress inoculation.
D)eclectic.
Q4) There is little reason to believe that the war in Iraq will produce PTSD casualties among U.S.soldiers as did the war in Vietnam.
A)True
B)False
Q5) What are the behavioral differences between Terr's Type I and Type II childhood trauma?
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Chapter 8: Crisis of Lethality
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Sample Questions
Q1) Discuss the issue of suicide prevention compared to the societal "right to die with dignity" movement.How might cultural values impact on this issue?
Q2) Whenever a suicidal person,who is not previously known by the crisis worker,is emotionally overwhelmed and immobile,one effective way to break through that immobility is to:
A)shock the person into reality through shame and guilt or threat of punishment.
B)personalize the communication by establishing a first-name basis if possible.
C)create a diversion.
D)gather enough information so as to establish a close and friendly relationship.
Q3) The suicidal/homicidal person who engages in an expressive act of harming self or others is:
A)engaging in an act designed to reduce psychological pain.
B)expressing a specific behavioral tendency towards euthanasia.
C)demonstrating one or more of the common myths about client lethality.
D)manifesting acts that are characteristic of Shneidman's cognitive characteristics.
Q4) What is the purpose of the psychological autopsy? Why can it be helpful to survivors?
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Chapter 9: Sexual Assault
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Sample Questions
Q1) Rape is used by some men to control women though sexual conquests but they are really afraid of them.
A)True
B)False
Q2) Anger and grief are emotional by-products in the lives of children who have been sexually abused.Venting of these feelings should be encouraged,particularly when:
A)adults are uncomfortable with such venting and attempt to repress such feelings when children exhibit them.
B)such venting provides legal evidence and data for court action against perpetrators.
C)play therapy,relaxation techniques,and stress reduction measures fail to produce positive results.
D)children's developmental immaturity impedes the therapeutic process.
Q3) The female victim of rape may exhibit many responses,including:
A)acting promiscuously.
B)becoming vindictive to significant others who have let her down.
C)appearing unaffected.
D)going on with her life unchanged.
Q4) What are the reasons men commit rape and some ways that society supports rape?
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Page 11

Chapter 10: Partner Violence
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45 Verified Questions
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Sample Questions
Q1) One of the reasons that same-sex partners do not report battering is the fear they will be "inned."
A)True
B)False
Q2) One of the major components of treatment program for batterers is to start understanding they have choices.
A)True
B)False
Q3) Learned helplessness proposes that women stay in abusive relationships because they have been conditioned to believe they cannot predict their own safety and nothing they do will change the situation.
A)True
B)False
Q4) Paternalism is the keystone dynamic of most battering.
A)True
B)False
Q5) Exchange theory purposes that batterers hit people because they can.
A)True
B)False
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Chapter 11: Family Crisis Intervention
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Sample Questions
Q1) Families that do not adapt to crises are said to be experiencing bonadaptation.
A)True
B)False
Q2) An example of family values changing in the wake of a family crisis is:
A)the family member responsible for cleaning bathrooms changes.
B)family members may begin talking more with non-family members about what is happening.
C)family members struggle to make sense of the situation.
D)the family member that caused the crisis will be held accountable.
Q3) Problem exploration in family crisis intervention involves all but which one of the following?
A)Focusing on the ability of the family to function
B)Identifying a family's strengths and resources as a way to address the crisis
C)Attending to the influence of the crisis on family dynamics
D)Listening to the one family member who seems to be most coherent for solutions
Q4) Pile up crises for families occur when stressors accumulate over many months.
A)True
B)False
Q5) Provide a comparison and contrast of two family crisis models.
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Chapter 12: Personal Loss
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Sample Questions
Q1) From a Piagetian standpoint,the preoperational child's egocentric view of death may be:
A)laced with magical thinking and fantasy with no clear view of death's finality.
B)programmed to follow the parental view of death.
C)related to the unique and particular relationship with the deceased.
D)subject to social influence that is accompanied by numerous negative cultural messages about death.
Q2) Narrative therapy is particularly important in grief work because it involves the thematic meaning of the loss.
A)True
B)False
Q3) Loss through separation and divorce may feature all of these,except:
A)is correlated with major mental illness.
B)can be healing and constructive.
C)even if desired,may be filled with a sense of frustration,loss,and mourning.
D)a sense of calm and relief for children.
Q4) Discuss the case of Ann Marie and what purpose the suggestion to go to the cemetery and talk to her dead mother served?
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Page 14

Chapter 13: Crisis in Schools
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Sample Questions
Q1) Grossman proposes that one reason for the upsurge in school violence is unsupervised behavioral conditioning.
A)True
B)False
Q2) Of the following members of a school CRT,who does not belong?
A)Crisis intervention coordinator
B)Crisis response coordinator
C)Media liaison
D)Memorial director
Q3) Many school resource police officers may do a good deal of crisis counseling and have the skills to do so through their training.
A)True
B)False
Q4) Seung-Hui Cho best fits the description of a(n):
A)EVJO.
B)SARA.
C)SVJO.
D)DARE.
Q5) Discuss risk assessment and intervention with an EVJO student.
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Chapter 14: Violent Behavior in Institutions
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Sample Questions
Q1) Confronting an agitated client:
A)will only make the situation worse.
B)is a therapeutic action to teach clients their place.
C)should be done in a problem-solving manner.
D)should be avoided at all costs.
Q2) The first step in preventing client-initiated violence in an institution is to obtain expert consultants to teach staff to physically control agitated persons.
A)True
B)False
Q3) Of the following drugs,which has been associated with more than half the violence in Emergency Rooms?
A)Alcohol
B)Barbiturates
C)Cocaine and crack
D)Amphetamines
Q4) Females are becoming more violent and in some studies have been found to be as likely to assault staff as males.
A)True
B)False
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Chapter 15: Legal and Ethical Issues
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Sample Questions
Q1) Crisis workers who review their interactions with clients and consider the impact of their interventions on themselves,their clients,and the ecology of the intervention are engaging in:
A)self-care.
B)ethical decision-making.
C)affect heuristic.
D)reflective practice.
Q2) Heuristics refers to the process a person uses to problem-solve and learn.
A)True
B)False
Q3) To protect themselves from liability for malpractice while responding as a volunteer to a man-made disaster,mental health professionals should not:
A)practice within their liability insurance.
B)practice within their scope of training.
C)practice without identifying themselves or obtaining informed consent.
D)practice with the clear guidance of their supervisor.
Q4) The terms ethics and law are synonymous.
A)True
B)False
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Chapter 16: Burnout, vicarious Traumatization, and Compassion Fatigue
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Sample Questions
Q1) The "who told you?" technique is used on Jane by the worker to:
A)point out how she deludes herself.
B)give her a rationale for starting new behaviors that lead to compassion satisfaction.
C)as a way of safely projecting her anger onto significant others through the countertransference phenomenon.
D)All of the answers are good reasons the technique is used.
Q2) Social support systems can provide:
A)material support and a sense of belonging.
B)ways for burned out workers to avoid change.
C)organizations with informal snitches to keep track of malcontents.
D)maximum support if they have a home based component.
Q3) The assessment device(s)used to ascertain the degree of burnout in an agency might be:
A)the 16 Personality Factor.
B)the California Psychological Inventory.
C)Moos' Work Environment Scale.
D)the Compassion Fatigue Self-Test.
Q4) Why does compassion satisfaction appear to be a buffer against burnout?
Page 18
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Chapter 17: Disaster Response
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Sample Questions
Q1) The National Organization for Victim Assistance (NOVA)evolved on a national level in order to respond to the needs of:
A)isolated rural communities.
B)deinstitutionalized mental patients.
C)victims of violent crime.
D)victims of natural or manmade disasters.
Q2) Mental health workers who made the scene after Katrina were immediately plunged into intensive therapy with victims and survivors.
A)True
B)False
Q3) The super mesosystem is a:
A)Bureau of Homeland Security systems and networks.
B)communication link between macrosystems and the exo- and microsystem.
C)extralocal social networks.
D)pattern of events over the lifespan of the members of a microsystem.
Q4) An ecosystemic crisis can create victims far away from the actual event.
A)True
B)False
Q5) Describe how disaster mental health started in the United States.
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Chapter 18: Chemical Dependency
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Sample Questions
Q1) Of the following statements,which is not true of aftercare?
A)Percentages of people who relapse are around 50 percent in the first year.
B)Negative emotional states and interpersonal social and environmental pressures mount.
C)Client's never encounter crisis points.
D)Aftercare maintains the client's conscious connections with the positive aspects of treatment.
Q2) The Minnesota model of a twenty-eight day treatment program is currently seen as the best bet for addiction treatment.
A)True
B)False
Q3) Displacement is a defense mechanism that:
A)vents hostility on an undeserving person or object.
B)allows the person to retreat to a fantasy world.
C)attributes one's own motives to others.
D)plays down the seriousness of the situation.
Q4) Adult children of alcoholics (ACOAs)run higher risks than others for developing alcoholism.
A)True
B)False

20
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Chapter 19: Crisishostage Negotiation
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Sample Questions
Q1) The typical sequence of a Critical Incident Stress Debriefing is:
A)Fact-Thought-Feeling.
B)Suppression-Catharsis.
C)Feeling-Thought-Fact.
D)Regression-Breakdown-Integration.
Q2) If taken hostage,which of the following should a hostage not attempt to do?
A)Lighten the seriousness of the situation by injecting a bit of humor into it.
B)Be very compliant and servile to instructions from the hostage takers.
C)Be highly observant of what is happening so as to give a valid report to the authorities.
D)Make suggestions or speak without first being spoken to.
Q3) Which statement best describes the depressed hostage taker?
A)He/She has a false system of beliefs with hallucinations and delusions.
B)He/She is confused and unable to make a decision,with generally reduced energy and affect.
C)He/She is narcissistic,attention-seeking.
D)He/She conflicts with society,blames others,is concerned only for him-/herself.
Q4) What are the REACT and S.A.F.E.models and how can you employ them when negotiating with a hostage taker in a school setting?
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