Course Introduction
Communication Theory
Textbook Exam Questions
Communication Theory explores the fundamental principles and models that explain how information is transmitted, received, and interpreted among individuals and groups. This course examines both classical and contemporary theories, including those related to interpersonal, group, organizational, intercultural, and mass communication. Students will analyze key concepts such as encoding/decoding, feedback, context, and noise, and will apply these theories to real-world communication scenarios. Through critical evaluation and case studies, learners gain a deeper understanding of how communication shapes human interaction, influences behavior, and impacts society.
Recommended Textbook
Human Communication in Society 3rd Edition by Jess K. Alberts
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14 Chapters
555 Verified Questions
555 Flashcards
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Page 2
Chapter 1: Introduction to Human Communication
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41 Flashcards
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Sample Questions
Q1) Which of the following is an example of "noise" that can affect communication in a classroom?
A) a car alarm going off outside a classroom window
B) an overly warm room
C) hungry students
D) a professor who uses big words that students don't understand
E) all of these
Answer: E
Q2) Ending a relationship by writing "It's over" on a sticky note is a problem of which component of communication?
A) meaning creation
B) channel
C) participants
D) noise
Answer: B
Q3) You _____ a message when you interpret the meaning that is being sent. Answer: decode
Q4) Something that represents something else and conveys meaning is an) _____. Answer: symbol
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Chapter 2: Perspectives on Human Communication
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Sample Questions
Q1) The approach to communication research and study that attempts to predict and explain human behavior is called the _____ approach.
A) social science
B) interpretive
C) critical
D) post-modern
Answer: A
Q2) One of the ethical concerns for interpretive scholars is presenting what a participant says in a manner that is accurate to the participant's intent and worldview.
A)True
B)False
Answer: True
Q3) Critical scholars generally use quantitative methods.
A)True
B)False
Answer: False
Q4) A _____ is a belief system that bears a set of assumptions about knowledge, reality, and human nature.
Answer: paradigm
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Chapter 3: Communicating Identities
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Sample Questions
Q1) Our identities can change over time.
A)True
B)False
Answer: True
Q2) One's identity may be influenced by these sources, which are referred to as _____ others.
A) central
B) decentralized
C) particular
D) generalized Answer: D
Q3) Which of the following is NOT true regarding our identity?
A) Identities can be both individual and social.
B) Identities are both fixed and dynamic.
C) Identities are created through our interactions with others.
D) Identities are understood through historical, social, and cultural environments.
E) All of these are true of identities.
Answer: E
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Chapter 4: Communicating, Perceiving, and Understanding
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Sample Questions
Q1) She has been overgeneralizing or _____ men.
A) misinterpreting
B) stereotyping
C) representing
D) attributing
Q2) You have been using the _____ aspect of the categorization part of the perception process.
A) cognitive representation
B) labeling
C) stereotyping
D) organization
Q3) This increase in categories or constructs is also referred to as
A) the attribution bias.
B) cognitive complexity.
C) interpersonal scripts.
D) labeling.
Q4) Give an example of a current event that indicates these issues.
Q5) Your _____ refers to the specific position you hold in a society.
Q6) Describe the two functions that prejudice serves.Provide examples of each.
Q7) Provide examples to illustrate the attributions associated with this concept.
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Chapter 5: Verbal Communication
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Sample Questions
Q1) The denotative meaning of a word refers to its dictionary or literal meaning.
A)True
B)False
Q2) Which of the following is NOT a major influence on verbal communication?
A) race and ethnicity
B) age
C) geographical region
D) individual attractiveness
Q3) Women and men are generally similar in their verbal communication skills.
A)True
B)False
Q4) The term "sexual preference" is an example of _____ bias in language.
A) gender
B) personal
C) heterosexual
D) social
Q5) Jeff is interested in words and their meaning within our society. He studies _____.
Q6) Define four of the seven functions of language and provide examples of each.
Q7) An American English dialect that some African Americans speak is called _____.
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Chapter 6: Nonverbal Communication
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Sample Questions
Q1) An organization that forbids employees from having or obtaining tattoos is using _____ to regulate the nonverbal communication of its employees.
A) power
B) law
C) stereotypes
D) all of the above
Q2) Which function of nonverbal behavior is she displaying?
A) communicating information
B) regulating interaction
C) expressing and managing intimacy
D) social control
E) service-task functions
Q3) Which of the following is a type of the nonverbal code we call "kinesics"?
A) gestures
B) touch
C) stress
D) voice quality
Q4) Gestures we use to manage our emotions are called adaptors.
A)True
B)False
Page 8
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Chapter 7: Listening and Responding
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Sample Questions
Q1) Scholars agree that women are better listeners than men.
A)True
B)False
Q2) Their disappointment is an example of what part of the four stages of listening?
A) sensing
B) understanding
C) evaluating
D) responding
Q3) Which of the following listening styles requires the most attuned critical listening skills?
A) action-oriented
B) content-oriented
C) people-oriented
D) time-oriented
Q4) The primary communication activity for college students is _____.
A) listening
B) speaking
C) writing
D) reading
Q5) What are two ethical issues involved with listening? Give examples of both.
Page 9
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Chapter 8: Communicating Across Cultures
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Sample Questions
Q1) Which aspect of cultural values does she characterize?
A) individualist orientation
B) collectivistic orientation
C) preferred personality
D) human value orientation
Q2) tends to focus on dichotomous thinking which emphasizes that things are good or bad, right or wrong, big or small.
A)True
B)False
Q3) She is a _____ type of border dweller.
A) voluntary short-term
B) voluntary long-term
C) involuntary short-term
D) involuntary long-term
Q4) A feeling of disorientation and discomfort due to the unfamiliarity of surroundings and the lack of familiar cues in the environment is called _____.
Q5) The _____ is the temptation to view other cultures as made up of exotic animals in a cage for observation.
Q6) People who live between cultures may be referred to as _____.
Page 10
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Chapter 9: Communicating in Close Relationships
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Sample Questions
Q1) The number of women who experience relational aggression in a year is _____ million.
A) one
B) four
C) three
D) not known
Q2) They are utilizing the _____ maintenance strategy.
Q3) Which of Knapp's stages of romantic relational development are they experiencing?
A) experimenting
B) intensifying
C) integrating
D) bonding
Q4) Which dialectical tension is he primarily experiencing?
A) autonomy/connection
B) expressiveness/privacy
C) change/predictability
D) none of the above
E) all of the above
Q5) The third most frequent relational termination strategy is _____.
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Chapter 10: Small Group Communication
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Sample Questions
Q1) _____ describe the shared expectations group members have regarding each individual's communication behavior in the group.
A) Group roles
B) Group styles
C) Task roles
D) Task management
Q2) Students who work in small groups perform at higher intellectual levels.
A)True
B)False
Q3) Which of the following is NOT a strategy to avoid groupthink?
A) follow an established discussion procedure
B) make sure there is adequate time for discussion
C) set one person as the final decider
D) be aware of group think as a group
Q4) What specific task role is he taking on here?
A) opinion seeker
B) coordinator
C) orienter
D) information seeker
Q5) _____ communication is communication that is purpose-driven.
Page 12
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Chapter 11: Communicating in Organizations
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Sample Questions
Q1) Researchers have found that although organizations have developed family-friendly policies, employees are discouraged from taking advantage of these benefits.
A)True
B)False
Q2) Describe those strategies, provide examples, and indicate why you believe these strategies are related to a supervisor's success.
Q3) Loren is experiencing
A) emotion labor.
B) work-life conflict.
C) Burnout.
D) work overload.
Q4) Direction-based metaphors of organizational communication presume that an organization is non-hierarchical.
A)True
B)False
Q5) In terms of organizational functions, _____ refers to communication that coordinates individuals' activity toward accomplishing tasks.
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Page 13
Chapter 12: Rhetorical Communication
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Sample Questions
Q1) A rhetorical critic is an informed consumer of rhetorical discourse who is prepared to analyze rhetorical texts.
A)True
B)False
Q2) If you were attempting to persuade someone to stop smoking by explaining the health risks associated with smoking, you would be using which type of artistic proof?
A) ethos
B) pathos
C) logos
D) mythos
Q3) Logos is also known as A) credibility.
B) emotional appeals.
C) reasoning.
D) none of these.
Q4) A rhetor can be a person, institution, or a corporation.
A)True
B)False
Q5) The artistic proof that refers to reasoning or rationality is _____.
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Chapter 13: Mass Media and Communication
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Sample Questions
Q1) The _____ approach focuses on the media pathway from the sender to the receiver and does not focus upon the effect of the individual on the media.
A) mass media effects
B) linear model
C) uses and gratifications
D) cultivation
Q2) Examining the correlation between an audience's perception of reality and media coverage of those perceptions is the focus of
A) uses and gratifications.
B) cultivation theory.
C) agenda setting research.
D) linear model research.
Q3) The Hays Code, which governs media content, is still in effect today.
A)True
B)False
Q4) _____ is a method that focuses on some specific aspect of a text.
Q5) The practice of organizing to communicate displeasure with certain media images and messages is called _____.
Q6) How might you improve these systems?
Page 15
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Chapter 14: Communication and New Technologies
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Sample Questions
Q1) The fastest growing group of Internet users is older people 70+).
A)True
B)False
Q2) Donna is short on _____ because she lacks certain bodies of cultural knowledge and cultural competencies.
A) technocapital
B) socio-capital
C) ethno-capital
D) cultural capital
Q3) Asynchronicity occurs when new media messages are sent and received at different times.
A)True
B)False
Q4) The digital divide exists along which of the following factors?
A) socioeconomic status
B) age
C) race/ethnicity
D) geographic location
E) all of the above
Q5) What are the advantages and disadvantages of each approach?
Page 16
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