Communication Theory Exam Solutions
Course Introduction
Communication Theory explores the principles, models, and processes central to human communication across various contexts. This course provides an in-depth examination of major theoretical frameworks that explain how messages are created, transmitted, received, and interpreted, including interpersonal, group, organizational, and mass communication. Students will analyze key theories such as symbolic interactionism, social penetration, cultivation, and systems theory, while critically evaluating their real-world applications. By understanding how communication shapes relationships, cultures, and societies, students gain the analytical tools necessary for effective communication and research in professional and academic settings.
Recommended Textbook
Communication Principles for a Lifetime 5th Edition by Steven A. Beebe
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15 Chapters
1337 Verified Questions
1337 Flashcards
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Chapter 1: Foundations of Human Communication
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87 Verified Questions
87 Flashcards
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Sample Questions
Q1) Which of the following is an example of presentational communication?
A) a radio talk show
B) Oprah Winfrey delivers a graduation speech.
C) A faculty awards committee meets to select scholarship recipients.
D) muttering to yourself as you study your French
Answer: B
Q2) Brad is angry with Angie,so while she tells him why she wants to go out to a specific restaurant for dinner,he sits perfectly still and makes no eye contact with her.In these ways,Brad is able to confuse Angie by not sending any feedback to her.
A)True
B)False
Answer: False
Q3) Thoughts,worries,and feelings that distract us from the communication process are called _____.
Answer: psychological noise
Q4) Rules that are not specifically spelled out are _____ rules.
Answer: implicit
Q5) The process of using symbols to influence or persuade others is _____.
Answer: rhetoric
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Chapter 2: Self Awareness and Communication
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89 Verified Questions
89 Flashcards
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Sample Questions
Q1) Cindi has lost a good deal of self-esteem because she does not see herself to be as pretty as the girls on television.This may be largely due to which of the following?
A) self-analysis
B) communication with others
C) images in the media
D) groups
Answer: C
Q2) When Maury is asked to describe herself,her first response is that her friends often call her an overachiever.This describes her _____.
A) avowed identity
B) assumed role
C) ascribed identity
D) aspect of her spiritual self
Answer: C
Q3) Keeping up with others in relation to our possessions reflects our view of our social self.
A)True
B)False
Answer: False
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Page 4
Chapter 3: Understanding Verbal Messages
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86 Verified Questions
86 Flashcards
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Sample Questions
Q1) _____ is the pattern and arrangement of words in a language.
A) Allness
B) Syntax
C) Grammar
D) Bypassing
Answer: B
Q2) The _____ Hypothesis suggests that our language and thought are so interrelated that how we think is based in and controlled by the language we speak.
Answer: Sapir-Whorf
Q3) Arman wants to be sure that Noshin understands his message,so he uses the dictionary meaning of a particular word.In this case,Arman is using which meaning?
A) Connotative
B) Sexist
C) Empathic
D) Denotative
Answer: D
Q4) When a person interprets or makes sense of symbols,he or she is creating _____.
Answer: meaning
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Chapter 4: Understanding Nonverbal Messages
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95 Verified Questions
95 Flashcards
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Sample Questions
Q1) The researchers sometimes known as the "great classifiers" of nonverbal behaviors are Ekman and Friesen.
A)True
B)False
Q2) Explain and give an example of at least five nonverbal codes.
Q3) As he began presenting his speech to the club,Leroy started to feel a bit nervous,placed his hand in his pocket,and began to jingle his car keys as he spoke.Leroy is using a(an)_____.
A) adaptor
B) regulator
C) illustrator
D) emblem
Q4) "Do you know how many books I read last week? Five!" Shawna said,holding up five fingers.This is an example of which of the functions of nonverbal communication?
A) To substitute
B) To complement
C) To regulate
D) To repeat
Q5) List and discuss the four reasons for studying nonverbal communication.
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Chapter 5: Listening and Responding
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96 Verified Questions
96 Flashcards
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Sample Questions
Q1) Your roommate has just returned from giving her speech.She is visibly upset and begins to criticize the instructor as an incompetent old fuddy-dud.You sit patiently while she continues her tirade against the instructor's criticism of her performance.When she is done,you say,"It must be really frustrating to have something you worked so hard on evaluated so harshly." This response indicates you are listening for what purpose?
A) Enjoyment
B) Learning
C) Evaluation
D) Empathy
Q2) Karl felt lost in his astrophysics class.Although he wrote down everything his instructor said,the terminology was totally new to him.None of the concepts related to anything he had ever experienced before.In addition,much of the instruction was based on equations and symbols that he didn't recognize.Which listening stage is Karl having trouble with?
A) Selecting
B) Attending
C) Understanding
D) Responding
Q3) Briefly explain meta-messages and provide an example of one.
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Page 7
Chapter 6: Adapting to Others: Diversity and Communication
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85 Verified Questions
85 Flashcards
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Sample Questions
Q1) Sympathy is an acknowledgement that someone is feeling a certain emotion.
A)True
B)False
Q2) To be _____is to be aware of how you communicate with others.
A) Egocentric
B) Ethnocentric
C) Mindful
D) Prejudiced
E) Both A and D
Q3) In a high-context culture,the meaning is constructed more on subtle information such as facial expressions and silence than on the words that are used.
A)True
B)False
Q4) A judgment based on the assumption that we already know all the information we need to know about a person is called _____.
A) stereotype
B) prejudice
C) cultural value
D) none of these
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Chapter 7: Understanding Interpersonal Communication
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89 Verified Questions
89 Flashcards
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Sample Questions
Q1) Betty and Barney were attracted to one another although they did not appear to their friends to "go together." Betty was not very good with money,but Barney kept his checkbook in immaculate order and always knew how much money we had available to spend.These two found an attraction based on _____.
A) self disclosure
B) proximity
C) complementarity
D) compatibility
Q2) Impersonal communication occurs not just when we interact with someone,but when we treat the other as a unique human being.
A)True
B)False
Q3) The idea of complementarity is that _____.
A) we are attracted to people who are opposite from ourselves on certain qualities and needs
B) we are attracted to people who pay us a lot of compliments
C) we are attracted to people who have similar values to our own
D) we are attracted to people who are about as physically attractive as we consider ourselves to be
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Page 9
Chapter 8: Enhancing Relationships
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87 Verified Questions
87 Flashcards
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Sample Questions
Q1) People who use blame as a strategy for winning a conflict are using which conflict style?
A) Nonconfrontational
B) Constructive
C) Cooperative
D) Confrontational
Q2) In a _____ relationship,one person willingly and continuously cedes power to the other person.
Q3) Sandra and Jennifer have been roommates for several years and both love to entertain.When they want to plan a special evening for friends,Sandra plans the menu,visits several gourmet markets,and spends the afternoon happily preparing an exquisite feast.Jennifer,on the other hand,takes care of the invitations,cleans the apartment,and selects the entertainment for the evening.In regard to entertaining,this relationship would be characterized as being A) complementary.
B) symmetrical.
C) parallel.
D) unilateral.
Q4) Explain irresolvable or intractable conflict.
Q5) Explain how a "friends with benefits" relationship differs from a "hookup."
Page 10
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Chapter 9: Understanding Group and Team Performance
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92 Verified Questions
92 Flashcards
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Sample Questions
Q1) What are norms? What purpose do they serve for group members? How can you recognize norms when you enter a group?
Q2) Conflict that arises in the conflict phase is known as secondary tension.
A)True
B)False
Q3) Briefly explain team ground rules.
Q4) What are the characteristics of a small group?
Q5) The admissions office on campus was concerned about the high percentage of freshmen who were opting to move out of the residence halls at the end of the fall semester.They decided to bring together random groups of students,and have each group discuss the residence halls.In what type of groups are the students participating?
A) Study groups
B) Problem-solving groups
C) Therapy groups
D) Focus groups
Q6) A consistent pattern of who talks to who in a group is a(n)_____ pattern.
Q7) What is the primary difference between a team and a group?
Q8) Explain how a parent might use reward power with his/her children.
Q9) If Carlos has power because people like him,he has _____ power.
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Chapter 10: Enhancing Group and Team Performance
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91 Verified Questions
91 Flashcards
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Sample Questions
Q1) The functional approach to group communication _____.
A) attempts to describe types of behaviors that lead to better quality solutions
B) defines stages of group interaction that occur in decision-making groups
C) describes the personality traits of effective leaders and group members
D) attempts to define the structure of various types of work groups
Q2) Thinkers who consider the process of how problems are solved are known as _____.
Q3) When might it be appropriate to utilize an authoritarian leadership style with your group?
A) When you need input from all group members.
B) When there is a need for a quick,important decision.
C) When you have more than fifteen people in the group.
D) When you have an agenda.
Q4) Pat's group is trying to come up with ideas and has decided to have a meeting in order to think of as many ideas as possible.This example illustrated groupthink.
A)True
B)False
Q5) Explain surface-level and deep-level diversity.
Q6) Briefly explain the concept of transformational leadership.
Q7) What are the five steps of the reflective thinking process?
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Chapter 11: Developing Your Presentation
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89 Flashcards
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Sample Questions
Q1) Terms used in a presentation can be either defined by _____ definition,the format of a dictionary definition,or by _____ definition,which explains how the word or phrase works or what it does.
A) classification;operational
B) analogy;literal analogy
C) figurative analogy;literal analogy
D) literary quotation;lay quotation
Q2) _____ is a technique used to generate creative ideas.It is one recommended way to help you find a topic for your presentation.
Q3) _____ is/are numeral data that can express the significance or magnitude of a situation.
Q4) When using statistics in a speech,exploding them means to get as many into the speech as possible.
A)True
B)False
Q5) Illustrations can be just a short word or phrase.
A)True
B)False
Q6) List and explain the six criteria for evaluating a Web source.
Page 13
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Chapter 12: Organizing and Outlining Your Presentation
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86 Flashcards
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Sample Questions
Q1) According to the rules of subdivision,if you have an A on an outline,then you need a B.
A)True
B)False
Q2) Why should note cards be used rather than paper for speaking notes?
Q3) You have been asked to give a speech describing your college campus.Write main points (either phrases or full sentences)for both a topical and a spatial organizational pattern.
Q4) In her speech on gardening,Elvira noted that she planted like vegetables together,based on the idea that "foods that grow together go together." By pointing out where she planted each vegetable,Elvira used which organizational pattern for her speech?
A) Chronological
B) Problem-solution
C) Topical
D) Spatial
Q5) Give three recommendations for gaining the audience's attention.
Q6) Explain specificity and how it can be used to organize the speech.
Q7) Developing a point by moving from the simplest ideas to the most complicated ideas utilizes the principle of _____.
Page 14
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Chapter 13: Delivering Your Presentation
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91 Verified Questions
91 Flashcards
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Sample Questions
Q1) What is memorized speaking? When should it be used,and what are three suggestions for using it well?
Q2) _____ demonstrate to your audience proper preparation and can enhance your credibility.
Q3) When you have an object that is too small to be seen,pass it around the audience so they can have a closer look.
A)True
B)False
Q4) Memorized speaking is another term for extemporaneous speaking.
A)True
B)False
Q5) According to your book,the delivery style that is appropriate to most circumstances is _____.
A) manuscript speaking
B) memorized speaking
C) extemporaneous speaking
D) impromptu speaking
Q6) The ability to vary your pitch is known as _____.
Q7) An overt comparison between two things that uses the word like or as is a(n)_____
.
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Chapter 14: Speaking to Inform
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87 Verified Questions
87 Flashcards
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Sample Questions
Q1) Kelly really prided himself on his knowledge of British royal history.He had three main points in his informative speech,his first being the ancient lineage of Queen Elizabeth.By the time he got through his first point,four minutes of his six-minute time allotment for the speech had been used.What was Kelly's error in this situation?
A) Not relating new information to old
B) Not reinforcing his key ideas verbally
C) Not reinforcing his key ideas nonverbally
D) Not pacing the flow of his information
Q2) Satoshi gave a speech explaining three types of Japanese writing.This is example of a speech to _____.
A) inspire
B) persuade
C) entertain
D) inform
Q3) What are three of the five preferences of adult learners? Briefly explain how these preferences could be taken into account by a public speaker.
Q4) When you add pauses to emphasize a point,you are reinforcing ideas _____ .
Q5) How might word pictures be used to enhance a speech about an event?.
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Chapter 15: Speaking to Persuade
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87 Verified Questions
87 Flashcards
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Sample Questions
Q1) Using emotion may be referred to as_____.
A) ethos
B) pathos
C) logos
D) appeal to logic
Q2) In her persuasive speech,Martha spoke about the alleged espionage by the Chinese,and the possible theft of U.S.nuclear armament secrets.She got the audience to think about the possibility that China could one day rise up and use high-tech nuclear weapons against the United States.She challenged them to monitor Senate hearings on the problem and to get involved by writing or e-mailing their congress persons.What form of motivation did Martha successfully employ in her speech?
A) An appeal to patriotism
B) An appeal to basic self-esteem and self-actualization needs
C) A positive visualization
D) A fear appeal
Q3) Letting the audience know about your personal experiences with your topic is a good way to develop your credibility.
A)True
B)False
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