Course Introduction
Communication Theory Exam
Practice Tests
Communication Theory explores the models, concepts, and frameworks that explain how information is created, transmitted, received, and interpreted between individuals, groups, and organizations. The course examines both classical and contemporary theories including those from interpersonal, organizational, mass, and intercultural communication while addressing key topics such as meaning-making, message encoding/decoding, feedback, context, and the effects of media and technology. Through analysis of real-world examples and scholarly research, students gain a deeper understanding of how communication shapes human behavior, influences societies, and facilitates change.
Recommended Textbook
Interpersonal Communication Relating to Others 8th Edition by Steven A. Beebe
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12 Chapters
601 Verified Questions
601 Flashcards
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Page 2
Chapter 1: Introduction to Interpersonal Communication
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50 Verified Questions
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Sample Questions
Q1) Gary has decided to break up with Hortensia and has decided to break the news at a high-class restaurant in hopes of avoiding an unpleasant scene.Even though this might not work, Gary's decision reflects his understanding of the importance of which component of communication?
A)noise
B)feedback
C)context
D)episodes
Answer: C
Q2) When we are aware of the thoughts, needs, experiences, personality, emotions, motives, desires, culture, and goals of our communication partners while still maintaining our own integrity, we are engaging in other-orientation.
A)True
B)False
Answer: True
Q3) All interpersonal relationship problems are communication problems.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Interpersonal Communication and Self
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51 Verified Questions
51 Flashcards
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Sample Questions
Q1) Anthony is a freshman with an excellent academic background.He has begun to have problems with one of his classes and is really getting down on himself.Because he spends so much time on his school work, he hasn't developed many friendships and doesn't socialize much.Since you like Anthony and would like to help him, explain how you can use the suggestions for improving self-esteem to help him improve his self-esteem.
Answer: The strategies most likely to be helpful include reframing and developing an honest relationship.You might also help Anthony understand how his self-talk is affecting him and explain how visualizing completing a goal will add to his overall sense of happiness and well-being.It is also possible that Anthony needs to let go of the past.Perhaps the strategies he used successfully in high school are no longer effective in this new environment.If Anthony's difficulties are deeply ingrained, ultimately, the best suggestion might be to seek professional support.
Q2) When Elvira expresses concern for Lexi over the loss of Lexi's aunt, as well as listening and empathizing with Lexi, Elvira is providing social support.
A)True
B)False
Answer: True
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Chapter 3: Introduction to Interpersonal Communication
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51 Verified Questions
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Sample Questions
Q1) Which process of perceptual organization and interpretation is being used when we use information we think we know about a person to make assumptions about things we don't know about the person?
A)impression formation
B)implicit personality theory
C)causal attribution theory
D)correspondence inference theory
Answer: B
Q2) The three stages of the interpersonal perception process are: selecting, organizing, and integrating.
A)True
B)False
Answer: False
Q3) Uncertainty reduction theory suggests that we seek information in order to A)reduce anxiety about what we see and experience.
B)achieve closure and control.
C)better understand our own motives.
D)help us be open to others.
Answer: A
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Page 5
Chapter 4: Interpersonal Communication and Diversity: Adapting to Others
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50 Flashcards
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Sample Questions
Q1) What skill is involved when you take into account the other person's thoughts, feelings, values, background, and overall perspective when communicating?
A)social decentering
B)perception checking
C)causal attribution
D)enculturation
Q2) People who interact with one another over time tend to communicate in similar ways; they develop similar speech patterns and use similar expressions.
A)True
B)False
Q3) How are stereotyping and prejudice related? Name three ways they are perpetuated.
Q4) A co-culture is a learned system of knowledge, behavior, attitudes, beliefs, values, and norms that is shared by a group of people.
A)True
B)False
Q5) Define co-culture and give an example of a co-culture within the United States.
Page 6
Q6) In what way might ethnocentrism be viewed as a positive cultural characteristic?
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Chapter 5: Listening and Responding Skills
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Sample Questions
Q1) While listening to Marylou's story about a narrowly escaping a near-accident in her car, Phil is focused on the facts of the matter and is less concerned with Marylou's emotions and feelings.This is because Phil tends to be which kind of listener?
A)analytical
B)critical
C)relational
D)task-oriented
Q2) Use the five steps of the listening process to describe how you listen to a lecture.
Q3) Listener apprehension is the fear of misunderstanding or misinterpreting, or of not being able to adjust psychologically to messages spoken by others and can actually be a factor in misunderstanding a message.
A)True
B)False
Q4) While Jeannie is speaking, Gail is watching Jeannie's nonverbal expressions, looking for the meta-message or message about the message.
A)True
B)False
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7
Chapter 6: Verbal Communication Skills
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Sample Questions
Q1) Describe the difference(s)between assertive and aggressive communication and why one is preferable over the other.
Q2) When you use a phrase such as "I felt like a wrung-out washrag after that test!" you are expressing your emotions via a A)metaphorical image.
B)restricted code.
C)word picture.
D)visual code.
Q3) Communication that spontaneously and interactively exchanges messages with another person is called
A)interaction.
B)conversation.
C)dialogue.
D)impromptu talking.
Q4) One study found that people who described the world in pessimistic terms when they were younger experienced negative health effects at middle age.
A)True
B)False
Q5) What is the essence of linguistic determinism?
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Chapter 7: Nonverbal Communication Skills
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Sample Questions
Q1) Allan notices that Paul is mirroring his gestures as they hold a conversation.This is an example of which of the following?
A)perception checking
B)regulators
C)territorial markers
D)interactional synchrony
Q2) Verbal messages are easier to fake than nonverbal messages.
A)True
B)False
Q3) The face, voice, and movement are the primary indicators of A)immediacy cues.
B)arousal cues.
C)dominance cues.
D)friendship cues.
Q4) If you extend your hand to be shaken, only to have it kissed by your partner, you experience expectancy violation.
A)True
B)False
Q5) Explain interactional synchrony and give an example.
Q6) Identify and explain two of the four stages of quasi-courtship behavior.
Page 9
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Chapter 8: Conflict Management Skills
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Sample Questions
Q1) Gunny-sacking is
A)holding a grudge.
B)dredging up old problems and issues from the past.
C)an effective conflict strategy.
D)a way of managing a lot of information.
Q2) Rob is extremely angry with Beth about something he heard she said about him to a mutual friend.When he approaches Beth, Rob is surprised when she starts talking about all the bad things Rob has done to her in the past.Beth is engaging in A)gunny-sacking.
B)self-talk.
C)reflective memory.
D)information management.
Q3) Identify and briefly describe the five stages of the conflict process.
Q4) Describe three strategies to minimize misunderstandings and avoid pseudoconflict.
Q5) Interpersonal conflict includes four elements.What are they?
Q6) The compromise style is called "a lose/win-lose/win" approach to conflict.
A)True
B)False
Q7) Name and define the five sources of power identified by French and Raven.
Page 10
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Chapter 9: Understanding Interpersonal Relationships
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Sample Questions
Q1) When the decision about where to eat is in question, John usually defers to Phil.On the other hand, when it comes to which movie to see, John usually makes the decision.John and Phil's friendship seems to work that way in general.John is the expert and in charge of some things and Phil in others.Which of the following best characterizes their friendship?
A)complementary
B)symmetrical
C)parallel
D)dependent
Q2) Sylvia is somewhat dissatisfied with her friendship with Sarah, in part because Sarah has been depressed a lot lately and isn't as much fun to be around anymore.Sylvia maintains her friendship with Sarah in spite of these reservations, partly because she feels that over the years she has known Sarah, Sarah has been there when Sylvia needed her and they have a lot of history together.According to social exchange theory, which of the following best explains why Sylvia continues to be friends with Sarah?
A)immediate rewards
B)forecasted rewards
C)cumulative rewards
D)expected rewards
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Chapter 10: Managing Relationship Challenges
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Sample Questions
Q1) When Maria accuses John of cheating on her, John admits that he did go out with Angela but that he only did so to help her through a difficult time and that Maria shouldn't worry about it.John's account is most appropriately labeled a(n)
A)reproach.
B)justification.
C)excuse.
D)absence of an account.
Q2) Believing that our partner is the only person who can really meet our relational needs is known as perceived partner
A)allness.
B)uniqueness.
C)oneness.
D)cohesiveness.
Q3) Of the following, the single strongest predictor of divorce is A)defensive behavior.
B)criticism or attacks on someone's personality.
C)stonewalling.
D)display of contempt.
Q4) Describe six phases of Duck's model of ending relationships.
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Chapter 11: Interpersonal Relationships: Friendship and Romance
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Sample Questions
Q1) Define friendship and list at least six of the qualities of friendship.
Q2) Sexual attraction is reduced in cross-sex friendships when there is a commitment to developing and maintaining the relationship as friends.
A)True
B)False
Q3) In the triangular theory of love, romantic love is passion plus intimacy.
A)True
B)False
Q4) Alice and Alma are in their late 60s and have been friends for a number of years.They are more likely to enjoy relational satisfaction and experience less relational conflict.
A)True
B)False
Q5) Which of the following reflects researcher Heidi Reeder's findings about romantic and physical attraction in cross-sex relationships as they endure over time?
A)Romantic and physical/sexual attraction diminish over time.
B)Romantic and physical/sexual attraction increase over time.
C)Romantic and physical/sexual attraction stay the same over time.
D)Romantic and physical/sexual attraction disappear over time.
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Chapter 12: Interpersonal Relationships: Family and Workplace
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Sample Questions
Q1) Ashley is 17 years old.Her parents are frustrated by her selfish and destructive behavior: She occasionally skips school; she neglects her chores at home, including her bedroom and pets; she drains the car of gas "cruising" with her friends; she talks on her cell phone almost constantly; and she pushes the boundaries of her curfew consistently.Using John Gottman's set of suggestions for handling conflict, recommend a plan of action for Ashley's parents in dealing with her behavior.
Q2) Horizontal communication involves the flow of communication from employee to employer.
A)True
B)False
Q3) Darlene and Bill have always been firm disciplinarians.Family has always come first in every decision.They expect their children to be well behaved and obey the rules.Their oldest boy is now 17 years old and is displaying some alarming behaviors.He is increasingly argumentative, refuses to do his chores, and consistently violates curfew.When grounded or punished with loss of privileges, he says he doesn't care.Use the circumplex model of family interaction to explain what you think is going on in this family and what might be done about it.
Q4) Explain leader-member exchange (LMX)theory.
Page 14
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