Communication Studies
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Course Introduction
Communication Studies explores the theories, principles, and practices of human communication across various contexts, including interpersonal, group, organizational, and mass media settings. This course examines how messages are created, transmitted, received, and interpreted, emphasizing the role of communication in shaping relationships, influencing society, and fostering understanding in diverse cultural environments. Students will develop analytical and practical skills to effectively send and receive information, critically evaluate media and messages, and apply communication strategies in personal, academic, and professional scenarios.
Recommended Textbook COMM3 3rd Edition by Rudolph F. Verderber
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18 Chapters
624 Verified Questions
624 Flashcards
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Page 2
Chapter 1: Communication Perspectives
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34 Verified Questions
34 Flashcards
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Sample Questions
Q1) Which of these is an example of a symbol used in communication?
A) A word
B) A hand gestures
C) Silence
D) All of these are examples of symbols
Answer: D
Q2) A mother tells her child to go clean his room. He does this, although he mumbles something under his breath and makes a face to let her know that he's not happy about it. This is an example of ____
A) context
B) feedback
C) decoding
D) noise
Answer: B
Q3) Interpersonal communication is _________________.
A) communication between two people who have a relationship with one another
B) communication that is emotional
C) communication that is limited to romantic relationships
D) all these answers are correct
Answer: A
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Chapter 2: Perception of Self and Others
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38 Verified Questions
38 Flashcards
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Sample Questions
Q1) Our brains attempt to simplify complex information so that we can process it quicker and easier.
A)True
B)False
Answer: True
Q2) People from collectivist cultures tend to have higher self-esteem when they view themselves as being _______________.
A) interdependent
B) unique
C) independent
D) self-sufficient
Answer: A
Q3) Because Dawson is a muscular, attractive male, Emily perceives him as being popular, an average student, and a superb athlete. This best exemplifies the idea of
A) uncertainty reduction
B) implicit personality theory
C) self-esteem
D) self-monitoring
Answer: B
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Chapter 3: Intercultural Communication
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28 Verified Questions
28 Flashcards
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Sample Questions
Q1) If someone prefers concrete and specific language and predictability, they are likely to be from a____
A) low uncertainty-avoidance culture
B) high uncertainty-avoidance culture
C) culture that values power distance
D) culture characterized by uncertainty reduction
Answer: B
Q2) Some of the ways we might acquire knowledge about other cultures include all of the following except ____
A) observation
B) assuming differences
C) engaging in formal study
D) immersing yourself in the culture
Answer: B
Q3) Assumed similarity helps us communicate interculturally because we usually communicate better when we understand others in terms of ourselves.
A)True
B)False
Answer: False
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Page 5
Chapter 4: Verbal Messages
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31 Verified Questions
31 Flashcards
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Sample Questions
Q1) Describe a situation in which it would be extremely important to demonstrate sociolinguistic sensitivity. Create a brief conversation between two people that might occur during this situation. One of the people should demonstrate an understanding of sociolinguistic differences, while the other should not.
Q2) Which of the following phrases is an idiom?
A) "I have a temperature of 102 degrees."
B) "I'm sick as a dog."
C) "You'd better not shake my hand"
D) "Ah-choo!"
Q3) When you have the choice between a more common vivid word or an obscure word, you should choose the more obscure.
A)True
B)False
Q4) To improve your use of pragmatics in verbal messages, do all of the following except
A) acknowledge when your message violates a guideline
B) provide as much information as possible
C) relate what you said to the topic being discussed
D) assume the best first
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Chapter 5: Nonverbal Messages
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) A person who sits in the same chair every class period illustrates ____________________.
A) defensiveness
B) paralanguage
C) territoriality
D) kinesics
Q2) Emoticons are a type of verbal communication.
A)True
B)False
Q3) Which of the following statements is true of body art such as tattoos and piercings?
A) All cultures engage in body modification of some kind.
B) They are a type of nonverbal communication.
C) Body modifications often signals social status or group membership.
D) All of these are true of body modification.
Q4) Body art includes all except the following:
A) scarification
B) body painting
C) tattooing
D) all of these examples are examples of body art
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Chapter 6: Listening
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45 Flashcards
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Sample Questions
Q1) Your roommate has not been doing her fair share of the chores in your apartment. Using the concepts discussed throughout the chapter, explain how you would prepare for and execute a conversation with your roommate.
Q2) Jalesa is helping her daughter learn the colors of the rainbow for her quiz at school. To help her remember the colors and order, she tells her daughter to remember Roy G. Biv. When her daughter says, "But who's Roy G. Biv?" Jalesa explains that it stands for Red, Orange, Yellow, Green, Blue, Indigo, and Violet. Jalesa is teaching her daughter
A) a mnemonic device
B) a paraphrase
C) an empathic response
D) a sympathetic responsiveness
Q3) Useful notes will usually:
A) be very long
B) have no more than three to five main points
C) have a brief outline
D) have lots of details
Q4) Discuss three methods used during the understanding stage and explain how they may improve one's listening ability.
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Chapter 7: Interpersonal Relationships
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25 Verified Questions
25 Flashcards
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Sample Questions
Q1) Nick wants to spend lots of time with his new partner, David. He likes feeling like a bonded couple and enjoys the time they share. However, he also doesn't want to lose his feeling of independence. What relationship dialectic is Nick struggling with?
A) autonomy/connection
B) openness/closedness
C) novelty-predictability
D) all of these
Q2) Define the four panes of the Johari window. Describe your own Johari window, and explain how it is different in a relationship with a family member compared with a relationship with a classmate.
Q3) We use digital technology to maintain relationships. Most of our ongoing relationships are characterized by ____________, which means that we use more than one medium to maintain our relationships.
A) medium multiplicity
B) medium multiplexity
C) media multiplicity
D) media multiplexity
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9
Chapter 8: Interpersonal Communication
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43 Verified Questions
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Sample Questions
Q1) Accommodating may be appropriate when the issue is not important, but the relationship is.
A)True
B)False
Q2) Which of the following statements is an example of a description of a feeling?
A) "I wish you'd stop behaving that way."
B) "I get the feeling you think he's drunk"
C) "I feel giddy about the news."
D) "I can feel the difference between cotton and silk."
Q3) Which of the following is true regarding cultural variations in passive, aggressive, and assertive behavior?
A) Females who have been socialized to embrace feminine gender norms are not likely to use passive or passive-aggressive communication styles.
B) Differences that exist across cultures and co-cultures are becoming more dramatic.
C) Machismo can lead to assertions of dominance in situations that may not otherwise warrant confrontation.
D) Collectivist societies encourage a high-level of assertive behavior.
Q4) Why is it important to follow the guidelines of self-disclosure?
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Page 10
Chapter 9: Communicating in Groups
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Sample Questions
Q1) Define synergy. Then, give an example of a time that you experienced synergy in a group. Based on what you know about group cohesiveness and group effectiveness, describe why you think this group was able to achieve synergy. Be sure to use at least three terms from the text in your answer.
Q2) Group norms can be counterproductive.
A)True
B)False
Q3) Which of the following statements about interdependence in groups is accurate?
A) Interdependence is unhealthy for groups.
B) Interdependence is healthy for groups.
C) Interdependence does not occur frequently in work groups.
D) Interdependence does not occur frequently in families.
Q4) Norms that evolve informally are different than ground rules because
A) informal norms are easier to enforce
B) informal norms evolve during the beginning stages of a group's formation
C) informal norms may never actually be discussed by the group.
D) informal norms include ground rules
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Chapter 10: Group Leadership and Problem Solving
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Those who provide content for discussion are called information or opinion givers.
A)True
B)False
Q2) ________________ are group members who help lead the group to achieve different leadership functions.
A) Formal leaders
B) Informal emergent leaders
C) Mediators
D) Harmonizers
Q3) The person in a group who says, "Grant, you've made some excellent contributions. Let's see whether others have any reflections on what you've said" is behaving as
A) an encourager
B) an analyzer
C) a harmonizer
D) a gatekeeper
Q4) The only person who needs to prepare for a meeting is the group leader.
A)True
B)False
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Chapter 11: Topic Selection and Development
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50 Flashcards
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Sample Questions
Q1) If you followed the statement, "Small schools can produce pro football players" with the statement, "Steve Kreider, the former Bengals wide receiver, graduated from Lehigh," you would be using a(n) _____________________
A) illustration
B) analogy
C) example
D) quotation
Q2) A general goal ___________________.
A) lists exactly what the subject and topic are
B) states the response you want from your audience as a result of the speech
C) is another term for a thesis statement
D) is the overall intent of a speech
Q3) For a ten-minute informative speech, a specific goal on the topic of juvenile crime is best written as ________________.
A) Juvenile Crime: A Disgrace
B) What are the causes of juvenile crime?
C) To persuade you that juvenile crime is decreasing
D) I want my audience to understand the causes of juvenile crime
Q4) How can you be sure to avoid plagiarism during a speech?
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Chapter 12: Organizing Your Speech
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Sample Questions
Q1) When a speaker concludes a speech by reviewing the main points of that speech, the conclusion would be called ____________________.
A) an illustration
B) an appeal
C) a challenge
D) a summary
Q2) A commencement speaker starts her speech by saying, "When I was a student at this university, I anxiously anticipated the day I would sit where each of you are sitting. I studied hard, made many friends, and participated in many campus activities as I anticipated graduation." Her statement is an example of ___________________.
A) a quotation
B) a personal reference
C) a joke
D) a startling statement
Q3) According to your text, a conclusion should be ___________________.
A) the longest part of the speech
B) twice as long as the introduction
C) of minor concern
D) no more than 5 percent of the speech
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Page 14
Chapter 13: Presentational Aids
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32 Flashcards
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Sample Questions
Q1) To create effective presentational aids, you should be sure that
A) you only use expensive materials.
B) you limit the reading required of the audience.
C) you only use fancy, scripted typeface
D) you can use as many pictures or clip art as possible
Q2) Showing the class the type of baseball used for little league teams is a type of visual aid known as _______________________.
A) a model
B) an actual object
C) a demonstrator
D) a graph
Q3) A(n) ________________ is an example of an audiovisual aid.
A) Google press conference streaming live on the Internet
B) Kanye West music video
C) brief clip from Toddlers & Tiaras
D) all of these
Q4) Using a presentation aid will instantly make your information clearer to your audience.
A)True
B)False
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Chapter 14: Language
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31 Verified Questions
31 Flashcards
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Sample Questions
Q1) Pick a topic you are interested in, and write a paragraph about it that uses specific language, vivid language, and sensory language. In a second paragraph, critique your first paragraph, in terms of jargon, slang, details, and examples.
Q2) ____________________ is combining contrasting ideas in the same sentence.
A)Antithesis
B)Assonance
C)Onomatopoeia
D)Personification
Q3) Which of the following is a valid reason not to establish credibility?
A)Your topic is too important to waste time on credibility.
B)You are a widely known expert in the field.
C)You received a formal introduction.
D)You don't have any credibility on the topic.
Q4) A speaker using the strategy of timeliness in a speech on the importance of recycling __________________________.
A)show how it affects every listener's "own back yard"
B)show how it affects every listener today
C)shows how it affects every listener's pocketbook
D)shows how it affects everyone physically
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Chapter 15: Delivery
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) During Ashlee's speech, she talks with the same inflections, pauses, and other qualities she uses when talking to friends even though her speech is carefully planned and rehearsed. Ashlee's speech has ________________.
A) a performance orientation
B) a conversational style
C) an impromptu style
D) a professional orientation
Q2) In using a presentational aid, the speaker should focus attention on _________________________.
A) the presentational aid
B) the audience
C) the outline
D) the speaker's platform
Q3) In what phases of public speaking does the anxiety level gradually decreases?
A) Orientation phase
B) Performance phase
C) Anticipation phase
D) Adaptation phase
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Chapter 16: Informative Speaking
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Sample Questions
Q1) According to your textbook, when the speech topic is one with which the audience is already familiar, they are more likely to listen if ________________.
A) the information is something they already know
B) they have the same level as the general population
C) the information is not too novel
D) the information is perceived to be new and intellectually stimulating
Q2) An informative speech about the discovery of gravity and the historical reaction to this event is an expository speech that explains ____
A) a theory, principle, or law
B) historical events and forces
C) political, economic, social, or religious influences
D) a creative work
Q3) An informative speech about the music of Dizzy Gillespie is an expository speech that explains
A) a theory, principle, or law
B) historical events and forces
C) political, economic, social, or religious influences
D) a creative work
Q4) What four guidelines that should be followed to build creativity?
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Chapter 17: Persuasive Speaking
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Sample Questions
Q1) If, based on a discussion with two classmates, you stated to the instructor that "Many of the students in this class would like to have a take-home final," you would be committing a fallacy of
A) hasty generalization
B) false cause
C) ad hominem argument
D) this is not a fallacy
Q2) Identify, define, and give an example of four of the five fallacies of reasoning described in the text. Which fallacy do you use most often and why? What are its negative effects? How can you combat that fallacy?
Q3) When you evoke positive emotions, your audience will more carefully consider your proposition and arguments.
A)True
B)False
Q4) The motivated sequence pattern consists of all but the following steps:
A) visualization
B) action appeal
C) justification
D) satisfaction
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Chapter 18: Appendix- Interviewing
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Sample Questions
Q1) Which of the following is not an appropriate interview follow-up action?
A) self-assessing your performance
B) requesting feedback on your performance if you do not get the job
C) writing a thank-you note
D) requesting information on other candidates if you do not get the job
Q2) A professional resume ______________________________.
A) is a well-written letter expressing job interest
B) can be as long as needed
C) should reflect your research about the company
D) should include contact information and employment history
Q3) "You were really upset when Chrissie got divorced, weren't you?" is an example of a(n) _________________.
A) open-ended question
B) follow-up question
C) leading question
D) primary question
Q4) What is the difference between open-ended questions and closed-ended questions? Why would an employer choose to use one or another?
Q5) Describe the steps in developing an interview protocol.
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