Course Introduction
Communication Studies Exam Review
Communication Studies explores the theories, principles, and practices involved in human communication across various contexts, including interpersonal, group, organizational, and mass media settings. The course examines the foundations of effective communication, the role of culture, language, and technology, and the impact of communication on relationships and society. Students will develop critical thinking, public speaking, and analytical skills through the study of verbal and nonverbal communication, media literacy, and persuasive strategies. Emphasis is placed on understanding the dynamics of communication processes and their significance in both personal and professional environments.
Recommended Textbook COMM3 3rd Edition by Rudolph F. Verderber
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18 Chapters
624 Verified Questions
624 Flashcards
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Page 2
Chapter 1: Communication Perspectives
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34 Verified Questions
34 Flashcards
Source URL: https://quizplus.com/quiz/43190
Sample Questions
Q1) Which of these is an example of a symbol used in communication?
A) A word
B) A hand gestures
C) Silence
D) All of these are examples of symbols
Answer: D
Q2) If you can't pay attention because the words of a song are stuck in your head, you are experiencing ______________.
A) physiological noise
B) semantic noise
C) internal noise
D) message filtering
Answer: C
Q3) The process of putting our thoughts into words and nonverbal behaviors is called _______________.
A) encoding B) decoding.
C) feedback.
D) semantics
Answer: A
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Chapter 2: Perception of Self and Others
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38 Verified Questions
38 Flashcards
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Sample Questions
Q1) Layla and Luke are twins. Even though they grew up in the same family at the same time, Layla grows up thinking that being successful depends a lot on being pretty and nice, while Luke believes being successful means making a lot of money and being independent. These differences are likely the result of ____
A) gendered cultural norms
B) Layla's low self-esteem
C) Luke's effective message filtering
D) different self-talk
Answer: A
Q2) Deon and Janet, who do not know each other, are assigned to work on a project together at work. Deon suggests that the two have lunch together to get to know one another before beginning the official work. Deon's suggestion is an effort to ____
A) evaluate an implicit personality theory
B) use stereotypes
C) make attributions
D) reduce uncertainty
Answer: D
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Chapter 3: Intercultural Communication
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28 Verified Questions
28 Flashcards
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Sample Questions
Q1) If Yolanda was upset because she was unable to get a hamburger and French fries for lunch one day while in Tajikistan, her attitude would be demonstrating
A) ethnocentrism
B) anxiety
C) assuming similarity
D) stereotyping
Answer: C
Q2) Intercultural communication does not occur unless you leave your home country.
A)True
B)False
Answer: False
Q3) Cultural identity ______________________.
A) comes from our ethnicity and race.
B) it becomes more important to people as they get older
C) is based on how closely we associate with the dominant culture and various co-culture
D) doesn't matter if you are a member of the dominant culture
Answer: C
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Chapter 4: Verbal Messages
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31 Verified Questions
31 Flashcards
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Sample Questions
Q1) Describe various methods that you could use to improve your language skills.
Q2) Tia says, "Ew! Lizards are so gross and scary." Aimee disagrees, "No way! They're awesome pets and so sweet." Tia and Aimee are disagreeing about the ____ of the word "lizard."
A) concrete meaning
B) denotative meaning
C) connotative meaning
D) metaphoric meaning
Q3) The feelings and evaluations we associate with a word reflect its _________________________.
A) literal meaning
B) connotative meaning
C) denotative meaning
D) less important than nonverbal messages
Q4) Describe a situation in which it would be extremely important to demonstrate sociolinguistic sensitivity. Create a brief conversation between two people that might occur during this situation. One of the people should demonstrate an understanding of sociolinguistic differences, while the other should not.
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Chapter 5: Nonverbal Messages
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) Touching behavior has been linked to culture. Which of the following is generally true of the United States as a nation?
A) Touching varies within the United States.
B) A high level of contact and touching is normal.
C) We have the same standards for touch as people do in South America and Eastern Europe.
D) All of these.
Q2) Which of these is an example of a vocalized pause?
A) Theresa says "um" when she cannot think of the word she means.
B) Bonita speaks louder to emphasize an important point.
C) John lowers the tone of pitch of his voice to sound more serious.
D) Chuck speaks more rapidly when he is nervous.
Q3) Identify and discuss some challenges that individuals from various cultures may have to face when focusing on nonverbal communication behaviors. Explain how these individuals might apply the tips for interpreting nonverbal messages to improve their chances of successful communication.
Q4) Briefly explain the importance of paralanguage. Give three distinct example of how paralanguage might (1) contradict, (2) supplement, or (3) complement your verbal message.
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Chapter 6: Listening
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45 Verified Questions
45 Flashcards
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Sample Questions
Q1) Which of the following techniques is not likely to help you improve your attending skills
A) getting physically ready to listen
B) providing feedback cues
C) observing nonverbal cues
D) resisting mental distractions
Q2) Nikki comes to class early, sits in her preferred chair, and arranges her notebook and pens. She looks up at her teacher and waits for the lesson to begin. Nikki is
A) avoiding distractions
B) getting physically ready to listen
C) observe nonverbal cues
D) resisting interrupting
Q3) Resisting mental distractions is one of the steps to receive messages accurately. A)True
B)False
Q4) Discuss three methods used during the understanding stage and explain how they may improve one's listening ability.
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Chapter 7: Interpersonal Relationships
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25 Verified Questions
25 Flashcards
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Sample Questions
Q1) Susan knows her husband blushes when praised, but he is not aware he does. This would fall into the quadrant of the Johari pane labeled _______________.
A) secret
B) unknown
C) open
D) blind
Q2) Which of the following statements is true of women who identify with the feminine co-culture?
A) They are more likely than men to develop close friendships through joint activities.
B) They are more likely than men to share their thoughts and feelings.
C) They are more likely than men to develop close friendships with people they feel that they can depend on.
D) They are more likely than men to demonstrate their friendship by doing favors for one another.
Q3) Define the four panes of the Johari window. Describe your own Johari window, and explain how it is different in a relationship with a family member compared with a relationship with a classmate.
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9
Chapter 8: Interpersonal Communication
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43 Verified Questions
43 Flashcards
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Sample Questions
Q1) Aimee counts the points on her test and finds a mistake in the total. If she behaves assertively, which of the following should she say to her professor?
A) "You made a mistake. I deserve an extra two points."
B) "Would you go over my test again?"
C) "When I counted my point total I arrived at 81, two more points than the total marked on the page. Am I correct?"
D) "I'm really upset by the way you miscounted my points."
Q2) Assertive behavior is characterized by _____________________________________.
A) the avoidance of confrontational language
B) the use of vocalized pauses
C) unemotional language
D) none of these
Q3) ___________________ is attacking others' self-concept and/or expressing personal hostility toward others to inflict psychological pain.
A) aggressive behavior
B) passive behavior
C) passive-aggressive behavior
D) assertive behavior
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Page 10
Chapter 9: Communicating in Groups
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42 Verified Questions
42 Flashcards
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Sample Questions
Q1) Generally speaking, when we consider group size,
A) bigger is usually better because it provides more diverse opinions
B) even rather than odd numbers of participants are preferred and helpful
C) the optimum size is the smallest number of people capable of achieving the goal
D) any group should consist of at least 30 people
Q2) Members accept standard practices established by the group and provide positive and constructive feedback to each other during the ____
A) performing stage
B) storming stage
C) norming stage
D) forming stage
Q3) Which of the following is not a good way to improve virtual group communication?
A) Create regular opportunities to evaluate the technology and its use.
B) Create opportunities to meet outside the virtual environment.
C) Use as many digital communication mediums as possible.
D) Create opportunities for members to become acquainted as the group is forming.
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11
Chapter 10: Group Leadership and Problem Solving
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Those who provide content for discussion are called information or opinion givers.
A)True
B)False
Q2) Phil is a participant in a meeting. During the meeting, he believes an idea is not being fully explored, and he says, "I think we need to consider this point more. What about ..." and offers another perspective. Phil is __________________.
A) playing devil's advocate
B) being ineffective
C) performing a supportive role
D) monitoring his contributions
Q3) Before starting a major section of a project, Aja types up a one-page report that summarizes the issue, major information about it, her group's plan, and their rationale for doing what they plan to do. She prints the document and gives it to her boss. This document is called ____________.
A) a symposium
B) an oral brief
C) a written brief
D) a remote access report
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Chapter 11: Topic Selection and Development
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) Which of the following statements about the use of quotations is accurate?
A) You should not quote directly in your speech.
B) Your speech should credit the sourceof the quotation.
C) Your speech should be a simple series of quotations.
D) Your speech should use as many long quotations as you can find.
Q2) As a speaker determines the specific purpose/goal of a speech, his or her prime concern should be _____________________.
A) the response desired from the audience
B) the audience's knowledge of the speech topic
C) the nature of the speech topic
D) the audience's attitude toward the speech topic
Q3) If you referred to a football team's defensive line by saying, "Our line is like a stone wall," you would be using a(n) ______________.
A) comparison
B) anecdote
C) contrast
D) hypothetical example
Q4) Discuss the positive and negative aspects of using quotations within a speech.
Q5) How can you be sure to avoid plagiarism during a speech?
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Chapter 12: Organizing Your Speech
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36 Verified Questions
36 Flashcards
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Sample Questions
Q1) One goal of a conclusion is to __________________________.
A) put yourself at ease
B) summarize your main points
C) make the structure of the speech obvious
D) suggest to the audience that you have more to say
Q2) What are the characteristics of well-worded main points? How does one determine the main points of a speech?
Q3) Usually, the difference between a five-minute speech and a 25-minute speech with the same speech goal is _____________________.
A) the number of main points
B) the complexity of the speech topic
C) the extent to which main points are developed
D) the clarity of the thesis statement
Q4) One of the goals of the introduction is to establish credibility.
A)True
B)False
Q5) Identify and briefly explain the functions of a speech introduction.
Q6) Briefly describe the four organizational patterns discussed in the text?
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Chapter 13: Presentational Aids
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32 Verified Questions
32 Flashcards
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Sample Questions
Q1) Whether it is a TV news program, your professor's lecture, or a motivational speech, audiences have come to expect messages to be enhanced with
A) presentational aids
B) visual aids
C) audio aids
D) audiovisual aids
Q2) You are giving a speech about Hurricane Sandy. Give an example of how you could effectively use each of these in a speech: (1) a bar graph, (2) a pie chart, (3) photographs, (4) an audio recording. (You may use sample numbers to explain, if needed). Then explain which of the four you would choose if you could only use one and why you would choose that presentation aid.
Q3) If you wanted to show the amount of money spent on defense in six different countries, which type of visual aid would probably be best?
A) a bar graph
B) a drawing
C) a line graph
D) a chart
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Chapter 14: Language
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31 Verified Questions
31 Flashcards
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Sample Questions
Q1) ________________ is an implied comparison between two unlike things.
A)Analogy
B)Repetition
C)Simile
D)Metaphor
Q2) Describe a time that you did not speak appropriately, and use concepts from the text to explain how you could have improved your speech. How would you have modified your oral style? What language strategies would you have used? Would you have chosen your language differently or used any rhetorical techniques to better convey your message?
Q3) A speaker using the strategy of proximity in a speech on economic hardships might
A)show how it affects every listener's "own back yard"
B)show how it affects every listener today
C)show how it affects every listener's bank account
D)show how it affects everyone physically
Q4) Verbal immediacy is used to reduce the psychological distance between the speaker and her topic.
A)True
B)False
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Chapter 15: Delivery
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) A(n) ___________________, viewing speaking as an opportunity to get a message about an important topic across to an audience, is an effective way to view public speaking.
A) conversation orientation
B) communication orientation
C) performance orientation
D) interpersonal orientation
Q2) A(n) ________________ is one that is carefully planned in advance but the exact wording is not scripted.
A) extemporaneous speech
B) impromptu speech
C) memorized speech
D) manuscript speech
E) performance speech
Q3) Even a well-written speech can bore an audience unless its delivery is intelligible, meaning that it is lively and dynamic.
A)True
B)False
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Chapter 16: Informative Speaking
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28 Verified Questions
28 Flashcards
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Sample Questions
Q1) According to your textbook, if your audience is not very familiar with your topic, they are less likely to be interested in hearing what you have to say.
A)True
B)False
Q2) The sentence "A trowel is an instrument used for moving and smoothing concrete" defines trowel by
A) classification
B) synonym
C) etymology
D) function
Q3) "One of the ways of responding is with aversion-a feeling of dislike, a sort of running away from a person and avoiding him" is an example of a ____________________.
A) comparison and contrast
B) definition
C) contrast
D) description
Q4) List and describe three of the four major types of expository speeches and provide an example of two topics for each type of speech.
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Chapter 17: Persuasive Speaking
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34 Verified Questions
34 Flashcards
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Sample Questions
Q1) The peripheral route to processing is a detailed, critical analysis of an argument.
A)True
B)False
Q2) The ____is the conclusion the speaker wants the audience to agree with, and the ____ is the evidence supporting it.
A) claim; warrant
B) warrant; claim
C) support; warrant
D) claim; support
Q3) Which pattern of organization would likely be used to persuade audience members to buy a Ford rather than a Hyundai because of their lower costs and better options?
A) Motivated sequence
B) Problem-solution
C) Comparative advantages
D) Criteria satisfaction
Q4) Describe the differences between inductive and deductive reasoning, and give an example of each.
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Chapter 18: Appendix- Interviewing
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24 Verified Questions
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Sample Questions
Q1) It is inappropriate to discuss salary or benefits during an interview.
A)True
B)False
Q2) What is the difference between open-ended questions and closed-ended questions? Why would an employer choose to use one or another?
Q3) "You were really upset when Chrissie got divorced, weren't you?" is an example of a(n) _________________.
A) open-ended question
B) follow-up question
C) leading question
D) primary question
Q4) Sometimes the choice of interviewee is obvious, but other times you will need to
A) ask your colleague to pick an interviewee for you
B) do research to identify the right person to interview
C) pick a name from a hat
D) put the interviewing process off for a couple months
Q5) Describe the steps in developing an interview protocol.
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