Course Introduction
Communication Studies
Exam Materials
Communication Studies explores the theories, processes, and contexts of human communication in interpersonal, group, organizational, and mass media settings. This course examines both verbal and nonverbal communication, emphasizing the role of culture, identity, and technology in shaping information exchange. Students analyze various communication models, develop practical skills in public speaking, conflict resolution, and media literacy, and learn to critically assess messages and their impact on society. Through discussions, projects, and case studies, the course prepares students to become effective and ethical communicators in diverse personal and professional environments.
Recommended Textbook
An Introduction to Intercultural Communication 9th Edition by Fred E. Jandt
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14 Chapters
1089 Verified Questions
1089 Flashcards
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Page 2
Chapter 1: Defining Culture and Communication
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74 Verified Questions
74 Flashcards
Source URL: https://quizplus.com/quiz/22399
Sample Questions
Q1) ______ is the oldest source of human identity and conflict.
Answer: Religion
Q2) One study of English and French speakers in Quebec found that interethnic communicators limited their interaction to superficial encounters.
A)True
B)False
Answer: True
Q3) The totality of a group's thought,experiences,and patterns of behavior developed over the course of generations is part of a definition of ______.
A) cultural identity
B) culture
C) religion
D) race
Answer: B
Q4) Most scientists have abandoned the concept of biological race as a meaningful concept.
A)True
B)False
Answer: True
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Chapter 2: Barriers to Intercultural Communication
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) Identify and discuss major areas of misunderstandings between China and the United States.
Answer: Varies,but should include at least one of the following: economy,broadcast media and the Internet,human rights and free speech,energy and sustainability,and/or economic issues.
Q2) Describe and give an example of White privilege.
Answer: Varies,but should define White privilege as the way in which a dominant culture empowers some.Possible areas of example include education,law enforcement/safety,or representation.
Q3) In China,the ______ approves all media programming.
Answer: government
Q4) ______ leads all nations in carbon dioxide emissions.
Answer: China
Q5) What barrier(s)is(are)illustrated in the Benjamin Franklin reading?
Answer: Varies,but all answers should note that one barrier is ethnocentrism.Students can show that the author negatively judges aspects of another culture by the standards of his own culture.
Q6) To be ______ is to believe in the superiority of one's own culture.
Answer: ethnocentric
Page 4
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Chapter 3: Context, Perception, and Competence
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80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/22401
Sample Questions
Q1) Describe what is meant by postethnicity.
Answer: Varies,but should define postethnicity as the idea that we are a part of many diverse groups and so we aren't confined to only one group.A postethnic perspective does not assume that "everyone is the same." Rather,it recognizes our interdependent future and stretches the boundaries of "we"; using the rhetorical sensitivity theory might be an example of noble selves.
Q2) Discuss why the United States is considered a low-context culture.
Answer: Varies,but should explain that the United States is low-context because,in this country,verbal messages are elaborate and highly specific,and they tend to be highly detailed and redundant as well.Further,in the United States,one speaks of a person as having attributes independent of circumstances or of personal relations,a component of low-context values.
Q3) Which of the following is one of the skill areas of intercultural communication competence identified by Chen (1990)?
A) relationship strength
B) financial responsibility
C) cultural awareness
D) social skills
Answer: C
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Page 5
Chapter 4: Nonverbal Communication
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79 Verified Questions
79 Flashcards
Source URL: https://quizplus.com/quiz/22402
Sample Questions
Q1) Even if a smile is universally recognized as a sign of friendliness,it has other meanings specific to a culture.
A)True
B)False
Q2) Charles Darwin argued that some nonverbal cues are biologically determined.
A)True
B)False
Q3) Define and give examples of how haptics are used differently in different cultures.
Q4) In ______,on the individual level,silence can be viewed as a state of being.
Q5) The calendar in use today,the Gregorian calendar,dates back to 1582.
A)True
B)False
Q6) Which of the following refers to the study of our use of touch to communicate?
A) chronemics
B) haptics
C) kinesics
D) olfactics
Q7) Define and give examples of how paralanguage is used differently in different cultures.
Page 6
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Chapter 5: Language as a Barrier
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80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/22403
Sample Questions
Q1) ______ and Chinese are spoken by more people than English is.
A) Spanish
B) French
C) Japanese
D) Russian
Q2) Using at least three examples,explain linguistic relativism.
Q3) Discuss the relationship between language and culture.
Q4) Only about a third of English sentences lack a ______.
Q5) The often-cited example of the different possible translations into English of the Japanese word mokusatsu,which led to a major misunderstanding between the Japanese and the Allies during World War II,is an example of what translation problem?
A) conceptual equivalence
B) experiential equivalence
C) idiomatic equivalence
D) vocabulary equivalence
Q6) Recently,voice translators involving speech recognition,machine translation,and voice synthesis have been developed for handheld devices for use between English and ______.
Q7) ______ is the major language used on the Internet.
Page 7
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Chapter 6: Dimensions of Nation-State Cultures
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80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/22404
Sample Questions
Q1) Discuss the neutral versus emotional dimension as outlined by Trompenaars and Hampden-Turner.
Q2) Compare and contrast long-term and short-term orientation cultures.
Q3) ______ refers to the extent to which people in a culture feel threatened by uncertain or unknown situations.
Q4) In Japanese culture,______ is the feeling of nurturing for and dependence on another.
Q5) Geert Hofstede studied more than 100,000 employees of the multinational company ______ in 40 countries.
Q6) Hofstede's data revealed four associations with the individualism-collectivism dimension: ______,geography,birth rates,and history.
Q7) ______ is mostly found in East Asia,Eastern Europe,and the Muslim world.
Q8) Discuss what dimensions Hofstede identified in his several studies.
Q9) Because it is an island country,Japan was little affected by foreign influence until the mid-19th century.
A)True
B)False
Q10) Discuss Japan as a homogeneous culture.
Q11) Compare and contrast indulgence and self-restraint cultures. Page 8
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Page 9
Chapter 7: Dominant USCultural Patterns Using Value
Orientation Theory
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80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/22405
Sample Questions
Q1) Changes brought about by the Protestant Reformation included a growing support of individualism.
A)True
B)False
Q2) Discuss the differing perspectives of social class in the United States.
Q3) Knowledge of the culture learned from the inside,seldom consciously discussed,is ______ knowledge.
A) etic
B) epic
C) emic
D) cultural
Q4) Discuss time orientation in the United States.
Q5) McClelland used ______ as an indicator of a culture's degree of need for achievement.
Q6) Among the factors contributing to the fragmenting of the national U.S.culture are local special interest and multilanguage media.
A)True
B)False
Page 10
Q7) Discuss rationality in the United States and other Western cultures.
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Chapter 8: Religion and Identity
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80 Verified Questions
80 Flashcards
Source URL: https://quizplus.com/quiz/22406
Sample Questions
Q1) ______ Muslims believe that leadership should be passed down Muhammad's bloodline.
Q2) In the eighth century,a system of political-religious leadership that originated with the first successor to Muhammad held authority over parts of three continents.
A)True
B)False
Q3) Explain what most,if not all,modern Christian denominations have in common.
Q4) Which country is considered to be the most conservative Muslim country?
A) Dubai
B) Egypt
C) Iraq
D) Saudi Arabia
Q5) Discuss the status of media in Saudi Arabia.
Q6) According to a 2011 survey,68% of individuals surveyed from Muslim-majority countries viewed Westerners as ______.
Q7) In the Arab states,earning a living through labor is not only a duty but also a ______.
Q8) Discuss the relationship of Islam to Judaism and Christianity.
Q9) Describe the status of science in Islam.
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Chapter 9: Culture and Gender
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81 Verified Questions
81 Flashcards
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Sample Questions
Q1) Among the world's illiterates,women outnumber men 2 to 1.
A)True
B)False
Q2) The term used to refer to the learned behaviors and attitudes associated with the words feminine and masculine is ______.
A) biological features
B) biological self
C) gender
D) sex
Q3) ______ was the first country to grant women the vote in 1893.
Q4) ______ countries have some sort of female quota for political representation.
Q5) Consistent with the UN studies,the ______ study shows Nordic countries to have least gender inequality.
Q6) Discuss the findings derived from the Gender Inequality Index (GII).
Q7) ______ refers to the practice of marrying outside a defined group.
Q8) One of the top five countries from the 2014 data with the lowest gender inequality is ______.
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Q9) The word ______ is most used to refer to the learned behaviors and attitudes associated with the words feminine and masculine.
Chapter 10: Immigration and Acculturation
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77 Verified Questions
77 Flashcards
Source URL: https://quizplus.com/quiz/22408
Sample Questions
Q1) Pennsylvania welcomed all ______ settlers on equal terms and as equal participants in the colony.
Q2) An asylee is a person who is seeking refuge in another country for political reasons.
A)True
B)False
Q3) Marginalization is losing one's cultural identity and not having any psychological contact with the larger society.
A)True
B)False
Q4) The stages of culture shock in order are ______.
A) adaptation, adjustment, hostility, and euphoria
B) adaptation, hostility, adjustment, and euphoria
C) euphoria, disintegration, reintegration, gradual adjustment, and biculturalism
D) euphoria, adjustment, adaptation, and hostility
Q5) Discuss Muslim immigration into Western Europe.
Q6) The term insularity is used to connote separation only.
A)True
B)False
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Chapter 11: Cultures Within Cultures
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76 Verified Questions
76 Flashcards
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Sample Questions
Q1) ______ can create cultures within cultures in the country into which peoples move when they are forcibly removed from their homelands.
Q2) Why did firms begin segmenting advertising to the Hispanic consumer?
Q3) Discuss the meanings of Hispanic and Chicano.
Q4) Spanish ______ refers to that segment of the population that came from a Spanish-speaking country or that has ancestors who came from a Spanish-speaking country.
Q5) Contrast Amish cultural patterns to dominant U.S.cultural patterns.
Q6) ______ are ethnic Koreans in post-Soviet states.
Q7) Cultures within cultures are most often based on geographic region,______,or economic or social class.
Q8) In the United States,Congress passed the Indian ______ Act in 1820 to force American Indians west of the Mississippi River.
Q9) Amish settlements in the United States are examples of voluntary ______ in American society.
A) separation
B) assimilation
C) marginalization
D) integration
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Chapter 12: Identity and Subgroups
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72 Verified Questions
72 Flashcards
Source URL: https://quizplus.com/quiz/22410
Sample Questions
Q1) Who established the corporate culture at Southwest Airlines?
A) Colleen Barrett
B) Herb Kelleher
C) Larry Page and Sergey Brin
D) members of the culture committee
Q2) The technical language of a professional group,such as doctors and lawyers,is known as ______.
A) cant
B) jargon
C) substandard English
D) slang
Q3) Define and briefly discuss argot.
Q4) Explain how organizations can have their own values that can impact the values of employees.
Q5) Maurer's studies demonstrate that membership in the subgroup provides an identity.
A)True
B)False
Q6) The label ______ came to refer in a positive way to individuals who form primary emotional attachments to members of the same sex.
Page 15
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Chapter 13: Contact Between Cultures
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74 Verified Questions
74 Flashcards
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Sample Questions
Q1) The world's most powerful brand name in 2010 was ______.
Q2) According to the ______ model,knowledge leads to a change in attitudes,which in turn leads to practice.
Q3) ______ communication has been focused on such issues as agricultural practices,family planning,and infant health.
Q4) The contact zone is a space in which geographically and historically separated peoples come into contact with each other and establish ongoing relations.
A)True
B)False
Q5) Define and briefly discuss the term contact zone as it relates to intercultural communication.
Q6) At the time of Columbus,Spain debated the rationality of the Indians.
A)True
B)False
Q7) Mecca-Cola represents pro-American feelings by imitating the taste of Coca-Cola.
A)True
B)False
Q8) Discuss and give examples of colonialism.
Q9) Discuss the relation of advertising styles to Hofstede's dimensions.
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Chapter 14: Future Challenges
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76 Verified Questions
76 Flashcards
Source URL: https://quizplus.com/quiz/22412
Sample Questions
Q1) In centuries past,physical distance heightened the perception of ______.
Q2) In both poor and rich countries,people are concerned about immigration.
A)True
B)False
Q3) What promises do new media bring?
Q4) Oftentimes,religious conflict becomes intertwined with ethic and nationalist causes.
A)True
B)False
Q5) According to Cannadine (2013),it is difficult to substantiate that there is solidarity among all ______.
A) countries
B) men
C) continents
D) women
Q6) The historic ranking of individuals has resulted in ______.
A) cultural understanding
B) science
C) anthropology
D) othering
Page 17
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