Communication Skills for Healthcare Professionals
Exam Questions
Course Introduction
This course focuses on developing essential communication skills required for effective patient care and professional interactions in healthcare settings. Students will explore the principles of clear, compassionate, and culturally sensitive communication with patients, families, and multidisciplinary healthcare teams. Emphasis is placed on active listening, delivering difficult news, obtaining informed consent, and managing conflict. Through role-play scenarios, practice exercises, and case studies, students will gain practical experience and confidence in fostering trust, empathy, and collaboration to enhance patient outcomes and overall healthcare delivery.
Recommended Textbook
Interpersonal Relationships Professional Communication Skills for Nurses 7th Edition by Arnold
Available Study Resources on Quizplus
26 Chapters
424 Verified Questions
424 Flashcards
Source URL: https://quizplus.com/study-set/1276
Page 2
Chapter 1: Theory Based Perspectives and Contemporary Dynamics
Available Study Resources on Quizplus for this Chatper
16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/25205
Sample Questions
Q1) The nurse-client relationship as described by Hildegard Peplau
A) would not be useful in a short-stay unit.
B) allows personal and social growth to occur only for the client.
C) facilitates the identification and accomplishment of therapeutic goals.
D) focuses on maintaining a personal relationship between the nurse and client.
Answer: C
Q2) The nurse performs a dressing change using sterile technique.This is an example of which pattern of knowledge?
A) Empirical
B) Personal
C) Aesthetic
D) Ethical
Answer: A
Q3) Which of the following statements best represents therapeutic communication when a student discovers a client crying in bed?
A) "I am the nurse who will be doing your treatments today."
B) "Will you listen to me so I can help you get better?"
C) "This is what is going to happen during surgery."
D) "Can we talk about what seems to be bothering you?"
Answer: D
Page 3
To view all questions and flashcards with answers, click on the resource link above.
Chapter 2: Professional Guides for Nursing Communication
Available Study Resources on Quizplus for this Chatper
18 Verified Questions
18 Flashcards
Source URL: https://quizplus.com/quiz/25206
Sample Questions
Q1) When practicing effective and correct communication,the nurse should
A) speak in a clear voice.
B) be concise when providing client education.
C) be concrete when communicating with clients.
D) focus entirely on abstract communication techniques with clients.
E) ensure that communication with clients is complete.
F) provide courteous communication when interacting with clients.
Answer: A,B,C,E,F
Q2) Which of the following is an outcome for a client with a broken leg?
A) Client will develop an ambulation program within 1 month.
B) Encourage client to ambulate with cast using crutches.
C) Client asks, "When will I walk again?"
D) Client experiences alteration in mobility related to a broken leg.
Answer: A
Q3) Which of the following is a violation of client confidentiality? Reporting
A) certain communicable diseases.
B) child abuse.
C) gunshot wounds.
D) client data to a colleague in a nonprofessional setting.
Answer: D
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Clinical Judgment and Ethical Decision Making
Available Study Resources on Quizplus for this Chatper
18 Verified Questions
18 Flashcards
Source URL: https://quizplus.com/quiz/25207
Sample Questions
Q1) The ethical decision-making model where good is defined as maximum welfare or happiness is known as the
A) utilitarian model.
B) human rights based model.
C) duty-based model.
D) Kant's model.
Answer: A
Q2) A nurse values autonomy and self-determination as well as the preservation of life.This is an example of A) conceptions of the ideal.
B) cognitive dissonance.
C) operative values.
D) commitment.
Answer: B
Q3) Personal values are defined as
A) values shaped by family, religious beliefs, and years of experience. B) altruism.
C) two values that are in conflict.
D) values determined by commitment.
Answer: A
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Clarity and Safety in Communication
Available Study Resources on Quizplus for this Chatper
18 Verified Questions
18 Flashcards
Source URL: https://quizplus.com/quiz/25208
Sample Questions
Q1) A nurse manager encourages staff to improve error and near miss event reporting.The nurse manager recognizes that as error reporting improves,
A) the severity of errors increases.
B) better, safer systems can be developed.
C) the likelihood of other errors increases.
D) error detection rates and severity remain unchanged.
Q2) The nurse manager sets a goal to establish a new safety culture on a hospital unit.The nurse manager recognizes that basic components in establishing a new safety culture include
A) support of effective health care teamwork.
B) encouragement of individualism.
C) discouragement of new concepts.
D) promotion of a hierarchical system.
Q3) A nurse recognizes that strategies for clear,accurate communication to promote client safety include which of the following?
A) Establishing a safe environment
B) Maintaining a climate of closed communication
C) Using unique interdisciplinary communication tools
D) Using communication tools that promote vague communication
To view all questions and flashcards with answers, click on the resource link above.
Page 6
Chapter 5: Developing Therapeutic Communication Skills
Available Study Resources on Quizplus for this Chatper
18 Verified Questions
18 Flashcards
Source URL: https://quizplus.com/quiz/25209
Sample Questions
Q1) A client states,"I don't know about taking this medicine the doctor is putting me on.I've never had to take medication before,and now I have to take it twice a day." The nurse's response is,"It sounds like you don't know what to expect from taking the medication." The nurse's response is an example of which of the following?
A) Clarification
B) Paraphrasing
C) Restatement
D) Validation
Q2) When caring for a hospitalized client,the nurse demonstrates effective communication when
A) presenting several ideas at a time.
B) using vocabulary that is unfamiliar to the client.
C) stating key ideas only once.
D) putting ideas in a logical sequence of related material.
Q3) The nurse demonstrates understanding of the concept of metacommunication through
A) recognizing the impact of communication on others.
B) actively listening with good eye contact.
C) implementing barriers to effective communication.
D) ensuring that verbal and nonverbal messages are incongruent.
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Variation in Communication Styles
Available Study Resources on Quizplus for this Chatper
18 Verified Questions
18 Flashcards
Source URL: https://quizplus.com/quiz/25210
Sample Questions
Q1) Social cognitive competency refers to
A) the ability to use verbal and nonverbal interventions.
B) understanding the relationships between the roles of the sender and receiver.
C) the ability to interpret message content within interactions from the point of view of each participant.
D) interpreting emotional content by observing body language.
Q2) A description of denotation is
A) a personalized meaning of a word or phrase.
B) a generalized meaning assigned to a word.
C) a meaning shared by families.
D) a meaning generally shared within a specific culture.
Q3) When communicating about a client with a health care provider from another culture,the nurse states,"The client stopped taking his medications last week when he fell off the wagon." The health care provider looks at the nurse blankly.This is an example of A) connotation.
B) information processing.
C) time span between messages.
D) nonverbal cultural variations.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 7: Intercultural Communication
Available Study Resources on Quizplus for this Chatper
15 Verified Questions
15 Flashcards
Source URL: https://quizplus.com/quiz/25211
Sample Questions
Q1) When performing a newborn bath demonstration for the mother of a Native American infant,the nurse should
A) maintain constant eye contact with the mother.
B) anticipate answering many of the mother's questions.
C) ask the mother to stand next to the nurse.
D) deliver verbal instructions in a story-telling format.
Q2) The nurse is caring for a Hispanic client.When communicating with the client's family about the client's illness,which family member should the nurse contact?
A) Oldest female family member
B) Oldest male family member
C) Oldest daughter of client
D) Oldest son of client
Q3) The nurse is performing an admission assessment on an Asian client.The intake includes a cultural assessment.The nurse should ask the client,
A) "Does a minister, priest, or rabbi visit you?"
B) "Do you feel understood and loved?"
C) "What language do you prefer to speak?"
D) "Does life have meaning and value for you?"
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Therapeutic Communication in Groups
Available Study Resources on Quizplus for this Chatper
17 Verified Questions
17 Flashcards
Source URL: https://quizplus.com/quiz/25212
Sample Questions
Q1) A long-standing group therapy meeting has been in process for 1/2 hour when a member arrives late.Another member says,"I thought we agreed as a group to come on time." This statement represents which of the following?
A) Regulation
B) Law
C) Role
D) Norm
Q2) A staff nurse is assigned to lead a community group meeting comprised mostly of psychotic clients.When setting up this type of group meeting,the nurse recognizes that A) refreshments should always be eliminated in order to keep the meeting room neat and orderly.
B) acutely psychotic clients generally can participate in community group meetings prior to being stabilized.
C) the group leader should take a passive role in order to avoid frightening the clients.
D) choosing a fellow staff member to help co-lead the group is recommended.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Self Concept in Professional Interpersonal
Relationships
Available Study Resources on Quizplus for this Chatper
14 Verified Questions
14 Flashcards
Source URL: https://quizplus.com/quiz/25213
Sample Questions
Q1) To adequately meet the spiritual needs of clients,the nurse should first
A) learn to be considerate and sensitive.
B) distinguish between his or her own spiritual needs and those of the client.
C) meet the client's spiritual needs.
D) offer to pray and read the bible with the client.
Q2) A client has just had his status changed to "comfort care only." The nurse recognizes that the client is spiritually distressed.The nurse understands that spiritual pain
A) cannot be inferred from the client's behavior.
B) is not as severe as physical pain.
C) cannot be verbally shared.
D) can be as severe as physical pain.
Q3) Which of the following statements about perception is true?
A) Perception is a function of the senses.
B) Perception is an interpersonal process.
C) Positive images are retained longer than negative ones.
D) Personal identity is constructed through cognitive processes of perception.
To view all questions and flashcards with answers, click on the resource link above.
11
Chapter 10: Developing Therapeutic Relationships
Available Study Resources on Quizplus for this Chatper
19 Verified Questions
19 Flashcards
Source URL: https://quizplus.com/quiz/25214
Sample Questions
Q1) Self-disclosure by the nurse refers to the intentional revealing of personal experiences or feelings that are similar to or different from those of the client.The purpose of self-disclosure is to
A) deepen trust, to be a role model of self-disclosure as a beneficial mode of communicating.
B) to find out how the client would like to be.
C) to determine how things would be if the problems were solved.
D) to work toward resolution of the client's self-care needs.
Q2) An appreciative client offers the nurse a box of chocolates.The nurse should
A) accept all gifts offered by the client.
B) refuse to accept the chocolates in a gentle, tactful manner.
C) accept or refuse based on the uniqueness of the relationship.
D) accept the gift but also remind the client of intangible gifts.
Q3) Which of the following personality characteristics can affect the nurse's ability to function in a therapeutic manner,if disclosed to the client?
A) The nurse is shy.
B) The nurse becomes angry when criticized.
C) The nurse has difficulty handling conflict.
D) The nurse struggles with getting up in the morning.
To view all questions and flashcards with answers, click on the resource link above.
Page 12
Chapter 11: Bridges and Barriers in Therapeutic Relationships
Available Study Resources on Quizplus for this Chatper
16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/25215
Sample Questions
Q1) Which of the following describes proxemics?
A) Study of relationship between message and topic at hand
B) Study of implied meanings within individuals
C) Study of an individual's use of space
D) Study of the emotional personal space boundary
Q2) In order to reduce clinical bias in nursing practice,the nurse should
A) memorize beliefs held by different cultures.
B) generalize beliefs based on ethnic membership.
C) develop a nonjudgmental, neutral attitude.
D) recognize that individuals of the same religion share the same characteristics.
Q3) Which of the following situations is an example of the nurse using empathy?
A) Setting up a rehabilitation placement for a client addicted to heroin
B) Sitting quietly and holding a client's hand while she cries following the news that she has inoperable cancer
C) Giving a bed bath to a client who suffers from a cerebral vascular accident (CVA)
D) Telling a client all about the fun night at one of the local clubs
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Communicating With Families
Available Study Resources on Quizplus for this Chatper
16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/25216
Sample Questions
Q1) When caring for clients,it is important for the nurse to understand that A) treatment plans should be tailored around personal family goals.
B) meaningful involvement in the client's care will be consistent among family members.
C) the nurse should listen to only immediate family members when considering implications for family involvement.
D) individual family members have different perspectives.
Q2) The nurse-family relationship in client care depends on what type of relationship between the nurse and the family?
A) A dependent relationship
B) A relationship that begins informally
C) A reciprocal relationship
D) A relationship that promotes inequality between the nurse and family
Q3) When the nurse cares for a client with a terminal illness,a question that the nurse can ask the client's family to elicit information about family strengths is
A) "Who best understands what the doctors have told you?"
B) "What has the family been doing so far that is helpful?"
C) "Who is most uncomfortable at the bedside?"
D) "Who is now taking care of the house?"
To view all questions and flashcards with answers, click on the resource link above.
14
Chapter 13: Resolving Conflicts Between Nurse and Client
Available Study Resources on Quizplus for this Chatper
18 Verified Questions
18 Flashcards
Source URL: https://quizplus.com/quiz/25217
Sample Questions
Q1) A client on a psychiatric unit is found pacing the halls and angrily punching at the wall.The nurse's primary goal should be to
A) assertively tell the client to stop the behavior.
B) suggest that the client write in a journal to help relieve anxiety.
C) speak in a loud voice in order to alert other staff members.
D) maintain safety while helping the client.
Q2) Which of the following is true about assertion communication?
A) Components include the ability to say no and to ask for what you want.
B) It includes a demonstration of deference to the demands of others.
C) It consistently violates the needs of others.
D) It includes the expression of only positive thoughts and feelings.
Q3) A client yells at the nurse frequently and uses profane language.Which of the following is the most appropriate response by the nurse?
A) Remain silent and do not respond
B) Use an "I" statement when speaking to the client
C) Tell the client, "You make me angry."
D) Ignore the behavior and walk away
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Communicating to Encourage Health Literacy, health
Promotion, and Prevention of Disease
Available Study Resources on Quizplus for this Chatper
18 Verified Questions
18 Flashcards
Source URL: https://quizplus.com/quiz/25218
Sample Questions
Q1) A client who has an elevation in serum cholesterol continues to eat red meat and fried foods.Which stage of change is this client experiencing?
A) Determination
B) Action
C) Precontemplation
D) Contemplation
Q2) The client states,"I have emphysema,so I have enrolled in a smoking cessation program." According to Prochaska's stages of change,the client is in which of the following stages?
A) Action
B) Determination
C) Precontemplation
D) Contemplation
Q3) The concept of well-being consists entirely of the ability to A) work at producing an income.
B) perform activities of daily living.
C) define one's subjective experience of life satisfaction.
D) partner with a health professional.
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 15: Health Teaching and Coaching
Available Study Resources on Quizplus for this Chatper
18 Verified Questions
18 Flashcards
Source URL: https://quizplus.com/quiz/25219
Sample Questions
Q1) When the nurse formulates a goal that "the client will be able to accurately draw up the correct dose of insulin," the nurse recognizes this goal as referring primarily to health teaching in which domain?
A) Changing attitudes
B) Psychomotor
C) Understanding content
D) Promoting acceptance
Q2) The nurse is preparing teaching material for a class of diabetic clients.The most important aspect when preparing a presentation with slides for group teaching is
A) the inclusion of greater than five items per slide.
B) use of large font so all participants can see from a distance.
C) use of slides as the primary content for the presentation.
D) having the presenter face the slides, not the audience.
Q3) When initiating health teaching,the nurse recognizes that readiness to learn
A) is the same as the cognitive ability to learn.
B) involves a smooth and linear developmental process.
C) requires the nurse to consistently challenge the client's learning pattern.
D) involves incorporation of the client's learning pattern into new opportunities for learning.
To view all questions and flashcards with answers, click on the resource link above.
Page 17
Chapter 16: Empowerment-Oriented Communication
Strategies to Reduce Stress
Available Study Resources on Quizplus for this Chatper
12 Verified Questions
12 Flashcards
Source URL: https://quizplus.com/quiz/25220
Sample Questions
Q1) Current research suggests that men and women respond to stress in which of the following ways?
A) Men use nurturing activities to reduce stress.
B) Women use a "tend and befriend" approach to stress.
C) Men and women respond to stress in a similar manner.
D) Women respond to stress with patterns of "fight or flight."
Q2) A client tells the nurse,"I think I'm losing my mind." The best response by the nurse is
A) "Tell me what you are experiencing right now."
B) "You should take a nap now; it will help you to feel better."
C) "If you say that you're losing mind, you really will lose your mind."
D) "I don't think you really feel that you are losing your mind."
Q3) A nurse consistently works extra shifts in the hope of earning a promotion.The nurse is becoming increasingly fatigued and frustrated because the promotion has not occurred.The nurse is experiencing
A) distress.
B) burnout.
C) eustress.
D) primary appraisal.
To view all questions and flashcards with answers, click on the resource link above. Page 18
Chapter 17: Communicating With Clients Experiencing
Communication Deficits
Available Study Resources on Quizplus for this Chatper
14 Verified Questions
14 Flashcards
Source URL: https://quizplus.com/quiz/25221
Sample Questions
Q1) The nurse is caring for an older adult client who has recently withdrawn from relationships,appears depressed,and appears reluctant to seek information from the nurse.The nurse suspects the client is experiencing hearing loss.The nurse recognizes that
A) the client will readily acknowledge that this is the problem if asked.
B) the client may try to hide deficits and withdraw from relationships.
C) decreased hearing ability is not related to conversational style.
D) older adults, as a group, have better consonant discrimination.
Q2) Which of the following clients with a communication deficit requires the use of touch during a therapeutic encounter?
A) Vision-impaired client
B) Client with a hearing loss
C) Mentally ill client
D) Client with schizophrenia
Q3) When caring for a hearing-impaired client,the nurse should
A) face the interpreter when speaking to the client.
B) use gestures that reinforce verbal content.
C) speak distinctly while exaggerating words.
D) communicate in a dimly-lit room.
Page 19
To view all questions and flashcards with answers, click on the resource link above.
Chapter 18: Communicating With Children
Available Study Resources on Quizplus for this Chatper
15 Verified Questions
15 Flashcards
Source URL: https://quizplus.com/quiz/25222
Sample Questions
Q1) When communicating with hospitalized infants and toddlers,the nurse knows
A) she should use long sentences with soothing words.
B) she cannot communicate with a preverbal infant.
C) moving to the child's eye level and maintaining eye contact are important.
D) she should pick up an 18-month-old infant immediately.
Q2) A pediatric nurse is educating parents about how children cope with hospitalization.Which of the following statements by the nurse is correct?
A) "The quiet, compliant child who never complains is comfortable on the nursing unit."
B) "The child who screams and cries is much more frightened of hospitalization than the quiet child."
C) "The 2-year-old child who asks for a bedtime bottle is showing signs of regression."
D) "The child who screams and cries may be less frightened than the quiet, overly compliant child who never complains."
To view all questions and flashcards with answers, click on the resource link above.
20
Chapter 19: Communicating With Older Adults
Available Study Resources on Quizplus for this Chatper
16 Verified Questions
16 Flashcards
Source URL: https://quizplus.com/quiz/25223
Sample Questions
Q1) The nurse is caring for an older adult client who has been diagnosed with dementia.The nurse recognizes which of the following as true in relation to the use of touch with this client?
A) Clients with dementia can ask for touch.
B) Clients with dementia can create touch for themselves.
C) Clients with dementia can become more anchored in the present time, space, and humanity when touched.
D) Clients with dementia can tell the nurse about the meaning of touch.
Q2) The nurse is caring for an older adult client who has recently experienced losses associated with deaths of important people in her life.The nurse recognizes that this type of problem challenges which of Maslow's hierarchy of needs?
A) Physiological integrity
B) Love and belonging
C) Self-actualization
D) Safety and security
To view all questions and flashcards with answers, click on the resource link above.
21
Chapter 20: Communicating With Clients in Crisis
Available Study Resources on Quizplus for this Chatper
18 Verified Questions
18 Flashcards
Source URL: https://quizplus.com/quiz/25224
Sample Questions
Q1) A client who is experiencing a crisis is admitted to a nursing unit.When entering the client's room,the nurse should attempt to establish rapport and engage the client by A) offering a brief introductory statement to quickly orient the client to the purpose of crisis questions.
B) demonstrating an inflexible approach when caring for the client.
C) placing the client in a dimly lit room close to the nursing unit.
D) delegating to several nurses the role as primary contact for information.
Q2) The nurse is performing an initial assessment on a mental health client in the emergency department.The client is uncooperative,and the nurse recognizes the client's behavior is escalating.The most appropriate response by the nurse is to A) use a vulnerable stance.
B) maintain constant eye contact.
C) move quickly with hands hidden behind back.
D) ignore provocative statements.
To view all questions and flashcards with answers, click on the resource link above.
22
Chapter 21: Communicating With Clients and Families at the End of Life
Available Study Resources on Quizplus for this Chatper
18 Verified Questions
18 Flashcards
Source URL: https://quizplus.com/quiz/25225
Sample Questions
Q1) Which of the following best describes anticipatory grief?
A) It occurs after the actual death.
B) It occurs when death was sudden and unexpected.
C) Only the family of the dying client experiences it.
D) It can be colored by ambivalent feelings.
Q2) The nurse is caring for a client who has just received biopsy reports that indicate recurrence of metastatic stage IV breast cancer.The client's statement that indicates the acceptance stage of death and dying is,
A) "The test results are incredible."
B) "The test results are positive."
C) "The test results are negative."
D) "The test results will be repeated next week."
Q3) Stoicism and denial of grief are examples of how a family coping with death is affected by
A) Kübler-Ross.
B) culture.
C) developmental level.
D) prior experience.
To view all questions and flashcards with answers, click on the resource link above. Page 23
Chapter 22: Role Relationships and Interprofessional Communication
Available Study Resources on Quizplus for this Chatper
15 Verified Questions
15 Flashcards
Source URL: https://quizplus.com/quiz/25226
Sample Questions
Q1) When documenting nursing care in the client's chart,the nurse does so accurately and honestly.The nurse is demonstrating which essential value of professionalism in nursing?
A) Altruism
B) Integrity
C) Human dignity
D) Asepsis
Q2) The nurse contacts the client's case manager to provide information about the client's hospital treatment plan.This is an example of which type of advocacy?
A) Role modeling
B) Educational informing
C) Collaboration
D) Anticipatory guidance
Q3) Which aspect of role standards is influenced by institutional norms and may vary depending on the work environment?
A) Role pressures
B) Role performance
C) Role relationship
D) Role socialization
To view all questions and flashcards with answers, click on the resource link above. Page 24
Chapter 23: Communicating With Other Health
Professionals
Available Study Resources on Quizplus for this Chatper
12 Verified Questions
12 Flashcards
Source URL: https://quizplus.com/quiz/25227
Sample Questions
Q1) The charge nurse is working with a group of staff nurses on a hospital unit.When delegating to the staff nurses,the charge nurse determines that there is conflict among the group.The charge nurse should
A) wait for the staff nurses to discuss the problems that are related to the conflict.
B) perform simultaneous activities when listening to the staff nurses.
C) present the staff nurses with documented data that is irrelevant to the conflict.
D) briefly summarize when providing the staff nurses with feedback.
Q2) Which of the following is true about the relationship between physicians and nurses?
A) Only the physician is responsible for fostering good physician-client communication.
B) The physician and nurse should not engage in open dialogue.
C) The relationship between the physician and the nurse remains an evolving process.
D) Few nurses encounter problems in the physician-nurse relationship.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 24: Communicating for Continuity of Care
Available Study Resources on Quizplus for this Chatper
18 Verified Questions
18 Flashcards
Source URL: https://quizplus.com/quiz/25228
Sample Questions
Q1) The nurse recognizes that a characteristic of effective team collaboration includes which of the following?
A) It promotes inclusion of the client and family.
B) It increases fragmentation of client care.
C) It discourages synergistic creativity among professionals.
D) Its goal is to duplicate efforts to promote safe, high-quality care.
Q2) A nursing instructor is educating a student nurse about bridging the gap between diminishing financial support for chronic care and multifaceted health care demands that can be long lasting.The instructor recognizes that further teaching is warranted when the student nurse lists which of the following as an indispensable means for accomplishing this?
A) Self-management
B) Family involvement
C) Shared decision making
D) Family nonengagement
Q3) Which of the following best describes continuity of care?
A) It involves only clients with acute physical conditions.
B) It involves client-centered high-quality care across clinical settings.
C) It should focus on episodic hospital care of seriously ill clients.
D) Relational, informational, and functional are its key components.
To view all questions and flashcards with answers, click on the resource link above. Page 26
Chapter 25: Documentation in an Electronic Era
Available Study Resources on Quizplus for this Chatper
14 Verified Questions
14 Flashcards
Source URL: https://quizplus.com/quiz/25229
Sample Questions
Q1) A client slipped and fell in the bathroom.When filling out an incident report,the nurse should
A) record complete, pertinent health information.
B) write about the incident report in the client record.
C) store the incident report in the client record.
D) make untimely entries.
Q2) The nurse recognizes which of the following as a true statement about a nursing classification system?
A) It provides a standard language for nursing care.
B) It promotes visibility and defines professional practice of nursing contributions to client care.
C) It lacks standardized terminologies that promote best practices within nursing.
D) It has not been thoroughly incorporated into many agencies' electronic clinical records.
E) It provides a common language for nursing care.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 26: Communicating at the Point of Care:
Available Study Resources on Quizplus for this Chatper
15 Verified Questions
15 Flashcards
Source URL: https://quizplus.com/quiz/25230
Sample Questions
Q1) The nurse uses an electronic information technology-based system that is designed to improve clinical decision making to enhance client care and safety.This system is referred to as a
A) personal digital assistant.
B) handheld wireless device.
C) point of care information and documentation system.
D) computerized clinical decision support system.
Q2) When working on a hospital unit,the nurse uses a cellular telephone as an aid to giving client care.When using a cellular telephone,the nurse recognizes that a barrier to this type of technology is
A) cellular telephones lead to less productivity.
B) cellular telephones can lead to a higher rate of hospital errors.
C) some hospitals prohibit using cellular telephones.
D) cellular telephones complicate information retrieval at the point of care.
Q3) Which of the following is true about electronic mail communication?
A) Most physicians use e-mail to schedule appointments.
B) E-mail is a means of ensuring confidentiality.
C) Physicians expressed concerns about lack of income generation.
D) Paper copies can be eliminated.
Page 28
To view all questions and flashcards with answers, click on the resource link above.