Communication in Everyday Life Test Preparation
Course Introduction
Communication in Everyday Life explores the fundamental role that communication plays in our daily interactions, relationships, and societal functions. This course examines various communication theories and models, providing students with the tools to analyze and improve their verbal and nonverbal communication skills. Through discussions, case studies, and practical activities, students will develop an understanding of interpersonal, group, and intercultural communication across diverse personal and professional contexts. Emphasis is placed on mindful listening, conflict resolution, digital communication, and effective self-expression, empowering students to navigate and enhance their real-world communication experiences.
Recommended Textbook
The Basics of Communication A Relational Perspective 2nd Edition by Steve W. Duck
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15 Chapters
567 Verified Questions
567 Flashcards
Source URL: https://quizplus.com/study-set/3812 Page 2
Chapter 1: An Overview of Everyday Communication
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/76098
Sample Questions
Q1) Language is symbolic because:
A) It is difficult to understand
B) Words have different pronunciations in different regions
C) Language is iconic
D) Language uses words to represent objects and ideas.
Answer: D
Q2) Symbols are arbitrary, made-up conventions for representing something, so their meanings are culturally determined or socially constructed.
A)True
B)False
Answer: True
Q3) Communication is interpreted at both the content and the relational level.
A)True
B)False
Answer: True
Q4) Explain how context can affect the interpretation of a message.
Answer: Context can affect the interpretation of a message through the relationships between a speaker and listener, the cultural assumptions that each person has, and the particular setting or 'frame' within which a message is communicated.
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Chapter 2: Verbal Communication
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/76097
Sample Questions
Q1) Understanding someone's intentions in delivering a message is influenced by:
A) Culture, lack of culture, and acculturation
B) Culture, context, past history and relationship with the other person
C) Context, lack of relational history, and lack of culture
D) Acculturation
Answer: B
Q2) The term polysemy refers to:
A) Multiple meanings for the same word
B) Limited meanings for the same word
C) Multiple meanings for multiple words
D) Limited meanings for multiple words
Answer: A
Q3) Explain the difference between positive and negative face wants.
Answer: Positive face wants have to do with the need to be accepted and treated as a worthwhile and valuable person. Negative face wants have to do with the desire not to be imposed upon or treated as inferior.
Q4) Having more social frames for communication increases uncertainty.
A)True
B)False
Answer: False
Page 4
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Chapter 3: Nonverbal Communication
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/76096
Sample Questions
Q1) NVC can be very personal, ambiguous, less controlled and continuous.
A)True
B)False
Answer: True
Q2) The study of proxemics in NVC would include:
A) Observing eye blinks in a conversation
B) Observing numbers of um's and you know's in a conversation
C) Observing how people claim space and territory
D) Observing how people gesture
Answer: C
Q3) NVC does not have an effect on the flow (the starting and stopping) of communication.
A)True
B)False
Answer: False
Q4) NVC can help to begin, to regulate, or to terminate communicative interactions.
A)True
B)False Answer: True
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Chapter 4: Listening
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/76095
Sample Questions
Q1) Flashy jewelry, an accent you are not familiar with, or frequent verbal nonfluencies such as 'um' and 'you know' are typical of:
A) Environmental listening distractions
B) Medium distractions
C) Source distractions
D) Semantic diversion
Q2) Listening to a conversation only to find opportunities to talk about yourself and your own experiences is typical of:
A) Content or representational listening
B) Selective listening
C) Egocentric listening
D) Experiential superiority
Q3) When you critically examine the consistency, appropriateness, and adequacy of the support for a speaker's argument, you are using critical listening to evaluate the message's:
A) Plausibility
B) Source
C) Argument
D) Context
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Page 6
Chapter 5: Identities and Perceptions
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/76094
Sample Questions
Q1) It is possible to self-disclose too much information in given situations.
A)True
B)False
Q2) Receiving self-disclosures from another person might cause a listener to:
A) Feel honored and valued
B) Feel uncomfortable
C) Both of the above
D) None of the above
Q3) Discuss Baxter and Montgomery's concept of the 'openness-closedness' dialectic as it applies to self-disclosure in relationships.
Q4) According to the Johari Window model, "Blind Spot" is the aspect of our self:
A) Known but then rejected by others
B) Known to others but not to us
C) Known only by authority figures
D) Known only by mentors
Q5) The term self-description is limited to revelation of private, sensitive, and confidential information relevant to identity.
A)True
B)False
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Chapter 6: Talk and Interpersonal Relationships
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36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/76093
Sample Questions
Q1) "Did I do the right thing?" "Do you think I should believe what this person says?" or even "Should I take this job?" are examples of:
A) Belonging and a Sense of Reliable Alliance
B) Emotional Integration and Stability
C) Opportunity to Talk About Yourself
D) Opportunity to Help Others.
Q2) When you tell other people in the network about the relationship problem, seeking either their help to keep the relationship together or their support for your version of why it has come apart, you are experiencing which process of breakup?
A) Dyadic
B) Social
C) Intrapsychic
D) Grave-Dressing
Q3) Flirtation is a safe way to propose relationship growth.
A)True
B)False
Q4) Explain why the theory that relationships go through stable, predictable, consistent stages is no longer thought to be accurate.
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8
Chapter 7: Groups and Leaders
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/76092
Sample Questions
Q1) Communication in a group must always be formal in nature and must always involve all group members.
A)True
B)False
Q2) A formal group is distinguished from other types of groups because it:
A) Focuses on advising, comforting, raising consciousness on issues
B) Evaluates or creates new concepts or products
C) Produces a best solution for a problem
D) Helps to run an organization
Q3) Certain types of groups are less structured and formal than others.
A)True
B)False
Q4) Identify the five phases of group development named by psychologist Bruce Tuckman and note which comes first in group formation.
Q5) Provide a definition of a group consistent with the definition given in Chapter 7.
Q6) Explain the similarity and difference between formal and advisory groups.
Q7) Explain the concept of group cohesiveness.
Q8) Identify Fisher's Model of Group Progression.
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Chapter 8: Culture and Communication
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36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/76091
Sample Questions
Q1) Intercultural communication compares the communication styles and patterns of people from very different cultural/social structures, such as nation-states.
A)True
B)False
Q2) Identify the differences between "conflict-as-opportunity cultures" and "conflict-as-destructive culture."
Q3) Forcing others to see every conflict your way, without compromising your views, is typical of this style of conflict management:
A) Dominating
B) Integrating
C) Obliging
D) Avoiding
Q4) Low-context societies are more likely to:
A) Take more cues from their relationship with the speaker than from the message
B) Pay less attention to contextual issues such as nonverbal communication
C) Pay more attention to contextual issues such as nonverbal communication
D) Pay less attention to the spoken words of the message
Q5) Identify what is studied in the field of cross-cultural or intercultural communication.
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Chapter 9: Technology in Everyday Life
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/76090
Sample Questions
Q1) Which of the following is NOT one of the three characteristics of online communication?
A) Richness
B) Asynchronous
C) Synchronous
D) Quality
Q2) Explain why people from different generations assign different meanings to relational technologies, as well as using them in a different way.
Q3) Both older and younger people use the Internet for self-expression to the same degree.
A)True
B)False
Q4) Softening of schedules, one form of microcoordinating social interactions through cell phones, typically involves:
A) Adjusting previously-scheduled meeting times
B) Ignoring previously-scheduled meeting times
C) Progressively defining when and where to encounter someone through multiple calls
D) Changing plans once someone has already set out for the encounter
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Chapter 10: Relational Uses and Understanding of Media
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/76089
Sample Questions
Q1) Summarize the basic idea behind 'uses and gratifications' theory.
Q2) According to uses and gratifications theory, if you watch a TV program such as 'Friends' to see how the main characters resolve roommate conflicts so that you can model their behavior, you are using media for the following reason:
A) Escapism
B) Reality exploration
C) Character reference
D) Incidental reasons
Q3) Media producers are becoming more likely to focus their products on smaller, specific audiences rather than mass audiences.
A)True
B)False
Q4) According to uses and gratifications theory, if you watch a TV program just to avoid doing your homework or the dishes, you are using media for the following reason:
A) Escapism
B) Reality exploration
C) Character reference
D) Incidental reasons
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Chapter 11: Preparing for a Public Presentation
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/76088
Sample Questions
Q1) You can use two types of brainstorming when searching for a topic: open brainstorming and topic-specific brainstorming,
A)True
B)False
Q2) Doing an individual inventory is helpful for a speaker because it:
A) Prevents the speaker from talking about what he/she knows well
B) Prevents the speaker from knowing what makes him/her unique
C) Prevents the speaker from overlooking what makes him/her unique
D) Prevents the speaker from preparing the presentation
Q3) A captive audience listens to a speaker because they have an interest in or need related to the topic.
A)True
B)False
Q4) The best strategy for deciding on the type of evidence to use in a presentation is:
A) Use multiple types of evidence
B) Use only statistics
C) Use only narratives and stories
D) Use only personal examples
Q5) Explain the strategies a speaker should use to appeal to a captive audience.
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Chapter 12: Developing a Public Presentation
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/76087
Sample Questions
Q1) When deciding between using a problem-solution or an elimination pattern to organize a presentation, a speaker should consider:
A) What the speaker knows about the issue
B) What the audience knows about the issue
C) What the audience will hear about the issue in the future
D) What the speaker has researched
Q2) Argumentation is not the same as disagreement.
A)True
B)False
Q3) Explain how a speaker would use the 'elimination' pattern in organizing a presentation.
Q4) Explain why you should avoid ending a speech by saying, "Thank you."
Q5) An important guideline to remember in using a rhetorical question in an introduction is:
A) Do not ask the audience to respond to the rhetorical question
B) Do not comment on, explain, or interpret the audience's response to the question
C) Do not ask the audience to respond if the question is potentially embarrassing
D) Do not ask the audience questions
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Chapter 13: Relating Through Informative Speeches and Persuasive Speeches
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/76086
Sample Questions
Q1) Explain the difference between concrete and abstract language.
Q2) An important principle to follow in giving an informative presentation is:
A) Use extremely complex language
B) Use extremely complex visuals
C) Use as many visuals as possible
D) Use clear, simple language
Q3) Social judgment theory claims that audiences have an anchor position, their preferred or acceptable position on a topic or issue, within:
A) The latitude of acceptance
B) The latitude of rejection
C) The latitude of noncommitment
D) The latitude of indifference
Q4) When you make a speech on "a claim of policy," you have to support this policy.
A)True
B)False
Q5) Informative and persuasive presentations are alike in that both require:
A) Lack of trust between audience and speaker
B) Good development and organization
C) Little credible evidence or support
D) No relationship with the audience
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Chapter 14: Delivering a Public Presentation
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/76085
Sample Questions
Q1) Explain why a speaker would want to consider culture in deciding how much or little eye contact to have with the audience.
Q2) You should maintain eye contact during your speech and focus primarily on your professor.
A)True
B)False
Q3) People who are very high in communication apprehension tend to:
A) Prepare more, but practice less
B) Prepare less, but practice more
C) Prepare and practice less
D) Prepare and practice more
Q4) To avoid using nonfluencies such as um, uh, like, or you know, a speaker should:
A) Pinch himself/herself whenever one is used
B) Admit to the audience that he/she is not a good speaker
C) Ask the audience to count the nonfluencies out loud
D) Pause rather than use one of these nonfluencies
Q5) By 'being yourself,' your text's authors are suggesting that you get up and speak without prior preparation.
A)True
B)False
Page 16
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Chapter 15: Interviewing
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/76084
Sample Questions
Q1) Following the interview, an interviewer should do which of the following:
A) record their reaction to the interviewee along with any additional thoughts or information
B) assess his or her own performance in order to improve both personally and professionally
C) ensure that all interviewees are contacted about the final decision
D) All of the above
Q2) Interviews are generally less structured than other types of communication.
A)True
B)False
Q3) Which of the following is not one of the question pattern sequences found in interviews?
A) Funnel sequence
B) Inverted Funnel sequence
C) Tunnel sequence
D) Tangent sequence
Q4) Identify the 3 types of interview question sequences discussed in the chapter and provide an example of when each type would be effectively used in an interview.
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Page 17