Communication in Everyday Life Question Bank
Course Introduction
Communication in Everyday Life explores the foundational principles, processes, and impacts of human communication in various personal and social contexts. This course introduces students to verbal and nonverbal interaction, active listening, perception, cultural influences, and conflict resolution, focusing on how these elements shape daily interactions in relationships, family, workplaces, and communities. Through a combination of theory, case studies, and practical exercises, students learn to analyze and improve their communication skills, fostering greater self-awareness and effectiveness in both personal and professional spheres.
Recommended Textbook
The Basics of Communication A Relational Perspective 2nd Edition by Steve W. Duck
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15 Chapters
567 Verified Questions
567 Flashcards
Source URL: https://quizplus.com/study-set/3812
Page 2
Chapter 1: An Overview of Everyday Communication
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/76098
Sample Questions
Q1) The use of symbols in communication is complicated because:
A) Symbols have only one meaning
B) Symbols have multiple meanings
C) Symbols are not affected by culture and context
D) Symbols are not representational
Answer: B
Q2) The perspective of 'communication as transaction' is preferred by your text's authors because:
A) It accounts for the correct timing of a message
B) It accounts for the exchange of information between two or more individuals
C) It accounts for the creation of new meanings through communication
D) It accounts for the intention to send a message
Answer: C
Q3) Signs are consequences or indicators of something specific, which human beings can change by their arbitrary actions or labels.
A)True
B)False
Answer: False
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3
Chapter 2: Verbal Communication
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/76097
Sample Questions
Q1) Positive face wants refer to:
A) the need to be seen and accepted as a worthwhile and reasonable person.
B) the need to understand both types of meanings correctly.
C) the need to use symbols effectively.
D) the need to communicate in high code.
Answer: A
Q2) The term 'facework' refers to:
A) Managing your ability to smile attractively
B) Managing your public image, dignity, and self-respect
C) Managing your complexion
D) Managing your relationship
Answer: B
Q3) Parole is how people actually use language, with informal and ungrammatical structure that carries meaning to us all the same.
A)True
B)False
Answer: True
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Chapter 3: Nonverbal Communication
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/76096
Sample Questions
Q1) Effective encoding of your NVC involves:
A) Disguising your emotions and feelings
B) Paying more attention to the other person
C) Revealing your emotions and feelings accurately
D) Paying less attention to the other person
Answer: C
Q2) Give an example of a form of nonverbal communication that is influenced by culture.
Answer: Examples might include eye contact, ways of addressing others, use of space, touch, time, dialect/accent, and gestures.
Q3) Explain how NVC serves as a relational regulator.
Answer: NVC helps to regulate engagement, politeness, coordination of action, enjoyment of the interaction, and relational attraction (which determines whether or not we will begin a relationship).
Q4) You cannot have interactions without nonverbal communication (NVC). A)True
B)False
Answer: True
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Chapter 4: Listening
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/76095
Sample Questions
Q1) A critical lister evaluates the evidence. The criterion to make certain that the material being provided can be confirmed by other sources or means is known as:
A) verifiability
B) quality
C) quantity
D) consistency
Q2) Taking notes and being attentive to a lecture only when your instructor says, "This will be on the next quiz," is typical of:
A) Content or representational listening
B) Selective listening
C) Egocentric listening
D) Experiential superiority
Q3) According to your text's authors, active listening is sufficient for effective communication.
A)True
B)False
Q4) Identify the communication behaviors one should demonstrate in therapeutic listening.
Q5) Give a definition of critical listening.
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Chapter 5: Identities and Perceptions
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40 Verified Questions
40 Flashcards
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Sample Questions
Q1) Cultural heritage is often a part of establishing personal identity.
A)True
B)False
Q2) The idea of the accountable self indicates:
A) We create narratives of our self according to social norms
B) We are guided by social ideals in fulfilling our identity
C) We use objects to represent our identity
D) We enact different identities in different settings
Q3) The idea of the symbolic self indicates:
A) We use objects to represent our identity
B) We enact different identities in different settings
C) We create our self partly in response to social interaction
D) We use our communicative behavior to express our inner self
Q4) The idea of the psychic/reflective self indicates:
A) We use objects to represent our identity
B) We enact different identities in different settings
C) We create our self partly in response to social interaction
D) We use our communicative behavior to express our inner self
Q5) Explain the relationship between culture and identity formation.
Q6) Explain the concept of identity as the 'symbolic self.'
Page 7
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Chapter 6: Talk and Interpersonal Relationships
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36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/76093
Sample Questions
Q1) If you begin talking to other people about whether or not you should break up with a romantic partner, blame your partner for problems, and look for support from friends, Duck suggests you are in this phase:
A) Intrapsychic
B) Dyadic
C) Social process
D) Grave-dressing
Q2) Introspective RCCUs would be most likely to:
A) Indicate that one partner is physically absent from the relationship
B) Indicate that one partner has returned to the relationship
C) Indicate that one partner wants the other to leave the relationship
D) Indicate that one partner is about to be absent from the relationship
Q3) Explain the role of physical appearance in Duck's Relationship Filtering Model.
Q4) Explain Duck's claim that relationship development is created by the interpretation of information-sharing, not just the act of information-sharing.
Q5) Communication intended to change a relationship's status is usually indirect.
A)True B)False
Q6) Explain how relationships influence the distribution of information.
Page 8
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Chapter 7: Groups and Leaders
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/76092
Sample Questions
Q1) An advisory group is distinguished from other types of groups because it:
A) Focuses on advising, comforting, raising consciousness on issues
B) Evaluates or creates new concepts or products
C) Produces a best solution for a problem
D) Builds or sustains relationships
Q2) Explain the similarity and difference between formal and advisory groups.
Q3) Going along with the group even if you disagree is termed as:
A) cohesiveness
B) conformity
C) a group history
D) a group future
Q4) Group communication that diverts the group from fulfilling its shared purpose is referred to as:
A) Counteractive communication
B) Disruptive communication
C) Promotive communication
D) Analytic communication
Q5) Explain the concept of group cohesiveness.
Q6) Identify Fisher's Model of Group Progression.
Page 9
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Chapter 8: Culture and Communication
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36 Verified Questions
36 Flashcards
Source URL: https://quizplus.com/quiz/76091
Sample Questions
Q1) According to your authors, children who learn the 'rules' of how to talk to others also learn:
A) The habits of their particular culture
B) The most effective way to throw a tantrum
C) The problems of human communication
D) The lack of human culture
Q2) A low-context culture emphasizes individual personalities, purposes, and attitudes. Which of the following society is an example of high-context cultures?
A) China
B) Japan
C) Iraq
D) US
Q3) Identify what is studied in the field of cross-cultural or intercultural communication.
Q4) Distinguish between low-context and high-context societies.
Q5) According to Gerry Philipsen's research in Teamsterville, a man demonstrates power by punching someone rather than arguing about a problem.
A)True
B)False
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Chapter 9: Technology in Everyday Life
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/76090
Sample Questions
Q1) The term 'Luddite' is an historical reference now used to characterize:
A) A person who supports the use of technology
B) A person who opposes the use of technology
C) A person who is indifferent to the use of technology
D) A person who lacks awareness of technology
Q2) According to Reeves and Nass's concept of the 'media equation':
A) People do not treat technology similarly to how they treat people
B) People do not reflect on how they use technology
C) People do treat technology similarly to how they treat people
D) People are more aware of how they treat technology than how they treat people
Q3) Discuss the explanation that 'diffusion of innovations' theory gives for why people adopt technologies at different times.
Q4) Visual symbols used to help substitute for nonverbal cues in online communication are called:
A) Myrmidons
B) Effectidons
C) Emoticons
D) Affecticons
Q5) Explain Cell Phones and Personal Relationships.
Q6) Explain Reeves and Nass's concept of the 'media equation.'
Page 11
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Chapter 10: Relational Uses and Understanding of Media
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/76089
Sample Questions
Q1) Media audiences rarely use the media for personal and individual reasons.
A)True
B)False
Q2) According to your text, the current top one Nielsen TV ratings for Network Prime-Time Series is:
A) NCIS
B) 60 Minutes
C) Sunday Night Football-Eagles/49ers
D) Dancing with the stars
Q3) Discuss why your authors claim that personal relationships frequently guide exposure to media.
Q4) Your authors believe that we talk about media in everyday communication because:
A) We have nothing better to talk about than the media
B) We gain insight into the media by discussing it with others
C) We fail to gain secondary information by discussing the media with others
D) We fail to gain critical thinking skills by discussing the media with others
Q5) Media audiences are consistent in the amount of attention they pay to all forms of mediated communication.
A)True
B)False
12
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Chapter 11: Preparing for a Public Presentation
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/76088
Sample Questions
Q1) A speaker should only give presentations on what he or she already knows without consulting other sources of information.
A)True
B)False
Q2) The best strategy for deciding on the sources of evidence to use in a presentation is:
A) Use biased sources to establish a definite opinion on your topic
B) Use sources written by people you know
C) Use sources that have expertise on your topic
D) Use only Internet sources
Q3) Which of the following would not be an appropriate goal for a speaker giving an evocative presentation:
A) Make the audience happy
B) Inspire the audience
C) Give the audience technical information
D) Commemorate an important event
Q4) Identify demographic characteristics.
Q5) Explain the different purposes in giving informative versus persuasive presentations.
Q6) Explain the strategies a speaker should use to appeal to a captive audience.
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Chapter 12: Developing a Public Presentation
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39 Verified Questions
39 Flashcards
Source URL: https://quizplus.com/quiz/76087
Sample Questions
Q1) Speakers should establish their expertise or personal experience on their subject in the introduction in order to:
A) Boast about credentials
B) Limit expertise
C) Establish credibility
D) Decrease trust
Q2) Argumentation is not the same as disagreement.
A)True
B)False
Q3) Announcing to your audience verbally and nonverbally that you have reached the conclusion of your speech is known as:
A) Attention getter
B) Clincher statement
C) Wrap-up signal
D) Enumerated preview
Q4) Personal narratives or references should not be used in an introduction if:
A) They gain the audience's attention
B) They establish speaker credibility
C) They establish a relationship with the audience
D) They make the audience too uncomfortable to listen
Page 14
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Chapter 13: Relating Through Informative Speeches and Persuasive Speeches
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38 Verified Questions
38 Flashcards
Source URL: https://quizplus.com/quiz/76086
Sample Questions
Q1) Speakers who are very familiar with a process might explain it too quickly for a non-expert audience.
A)True
B)False
Q2) Expository speeches provide the audience with a detailed or in-depth review or analysis of an object, a creation, a place, a person, a concept, or an event.
A)True
B)False
Q3) Informative speeches of definition or description are most often given to audiences that have:
A) Little prior knowledge of the subject
B) Full knowledge of the significance of the subject
C) Considerable knowledge of the subject
D) Considerable prior interest in the subject
Q4) A claim of policy is focused on taking or avoiding action.
A)True
B)False
Q5) Explain the difference between concrete and abstract language.
Q6) Define the Aristotelian artistic proofs of ethos, pathos, and logos.
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Chapter 14: Delivering a Public Presentation
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40 Verified Questions
40 Flashcards
Source URL: https://quizplus.com/quiz/76085
Sample Questions
Q1) By changing the volume of his/her voice, a speaker can:
A) Maintain audience attention
B) Avoid emphasis
C) Decrease audience attention
D) Have difficulty breathing
Q2) ___________ involves being energetic and enthusiastic.
A) Inspiring
B) Composure
C) Sociability
D) Dynamism
Q3) In building relationships with our audience, we often:
A) Fail to adjust our rate of speech, accents, or body movements to match our audience
B) Adjust our rate of speech, accents, or body movements to match our audience
C) Imitate the rate of speech, accents, or body movements of our audience
D) Ignore the rate of speech, accents, or body movements of our audience
Q4) Discuss the role of dynamism/extroversion in establishing speaker credibility.
Q5) Discuss vocalics.
Q6) Explain why a speaker might use manuscript delivery for a presentation.
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Chapter 15: Interviewing
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/76084
Sample Questions
Q1) Following an interview, an interviewee should do all of the following except:
A) develop a candid assessment of his or her performance
B) contact the interviewer to check the status of the job search
C) develop a candid assessment of the position and organization
D) send a letter of thanks, usually within two days
Q2) During the employment interview, the interviewee has responsibilities.
A) Before the interview
B) During the interview
C) After the interview
D) During all phases of the interview
Q3) __________________ questions are those that do not indicate a preferred response.
A) Neutral
B) Closed
C) Probing
D) Mirror
Q4) If illegal questions are asked during the interview process, you may need to seriously question whether the position and the employer are right for you.
A)True
B)False
Page 17
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