Communication in Everyday Life Exam Materials
Course Introduction
Communication in Everyday Life explores the fundamental role that communication plays in shaping our personal, social, and professional interactions. The course examines various forms of verbal and nonverbal communication, listening skills, interpersonal dynamics, and the influence of culture, technology, and identity on the communication process. Students will analyze real-world scenarios and participate in practical activities designed to enhance their ability to communicate effectively and ethically in diverse contexts, including family, friendship, workplace, and civic environments. By understanding key concepts and developing essential skills, students will be better equipped to navigate and manage the complexities of everyday communication.
Recommended Textbook Looking Out Looking In 15th Edition by
Ronald B. Adler
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12 Chapters
794 Verified Questions
794 Flashcards
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Chapter 1: A First Look at Interpersonal Communication
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) Some of the characteristics that make relationships more interpersonal than impersonal are
A)frequency and proximity of communication.
B)quantity over quality.
C)how important the content of talk is to both of you.
D)uniqueness, irreplaceability, and interdependence.
Answer: D
Q2) An interpersonal relationship differs from an impersonal one because
A)we share our thoughts and feelings with each other.
B)the other person's life affects ours.
C)we are sad when the relationship changes or ends.
D)we find the time spent in the relationship rewarding.
E)all of the above.
Answer: E
Q3) According to your text, effective communicators are able to establish warm relationships with everyone they encounter.
A)True
B)False
Answer: False
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Page 3
Chapter 2: Interpersonal Communication and Social Media
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43 Verified Questions
43 Flashcards
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Sample Questions
Q1) According to some surveys, 70 percent of job recruiters in the United States have hired candidates because of information found online.
A)True
B)False
Answer: False
Q2) In the Looking at Diversity Feature "Forging Relationships with Social Media," Kevin Schomaker says online communication has been beneficial for him because he's able to make a first impression that doesn't include his physical disability.
A)True
B)False Answer: True
Q3) Telephone calls are asynchronous.
A)True
B)False Answer: False
Q4) Leaner messages are always less effective than richer messages.
A)True
B)False Answer: False
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Chapter 3: Communication and Identity
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) DO NOT USE In the example of schoolchildren taken from the book Pygmalion in the Classroom,
A)the less intelligent children performed better than expected.
B)the more intelligent children performed better than expected.
C)the children teachers predicted would do better, did so.
D)all the children performed the same because they had similar self-concepts.
E)teachers improved their self-concepts by working with good children.
Answer: C
Q2) All of the following are true of the self-concept except that
A)it is objective.
B)it is changing.
C)it is, in part, a product of interaction with others.
D)it is, in part, a product of our early childhood experience.
E)it can be changed.
Answer: A
Q3) Managing your identity can be useful when you are meeting someone at a party for the first time.
A)True
B)False
Answer: True
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Chapter 4: Perception
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70 Verified Questions
70 Flashcards
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Sample Questions
Q1) All of the following are schemes by which we classify people except A)social roles.
B)psychological traits.
C)membership.
D)interaction style.
E)beliefs.
Q2) What's missing from this perception check? "I figure you're either upset with me or worried about your test.Is it something like that?"
A)It doesn't describe behavior.
B)It has only one interpretation.
C)It doesn't request clarification.
D)It is too wordy.
E)Nothing is missing from this perception check.
Q3) Sensory data can be different to different people.
A)True
B)False
Q4) How does the concept of self-fulfilling prophecy from Chapter 2 relate to the interpretation step in the perception process? Give examples.
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Chapter 5: Emotions
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72 Verified Questions
72 Flashcards
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Sample Questions
Q1) The best predictor of being able to detect and interpret emotional expressions is
A)foreign travel.
B)academic background.
C)cultural similarity.
D)biological sex.
E)none of the above.
Q2) Your text argues that the complete and open expression of emotions is one key to positive relationships.
A)True
B)False
Q3) "I can't tell my boyfriend his smoking upsets me!"
A)fallacy of causation
B)fallacy of shoulds
C)fallacy of overgeneralization
D)fallacy of perfection
E)fallacy of helplessness
Q4) Recall a time when you experienced a powerful emotion.Describe how the four components of emotions affected the way you felt, and hence how you communicated in the situation.
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Chapter 6: Language
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78 Verified Questions
78 Flashcards
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Sample Questions
Q1) "People from the East Coast are rude." Which of the following abstraction problems is illustrated by this statement?
A)stereotyping
B)confusing others
C)confusing yourself
D)being too frank
E)bicoastalism
Q2) When we study semantic rules, we learn that
A)words mean a lot in and of themselves.
B)understanding occurs as a result of users agreeing on the same meanings for words.
C)words typically can be interpreted in only one way.
D)meanings rest more in words than in the people who use them.
E)All of these choices are correct are true about semantic rules.
Q3) "Frank is lazy" is an example of which semantic problem?
A)equivocation
B)relative language
C)abstraction
D)static evaluation
E)none of the above
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Page 8
Chapter 7: Nonverbal Communication
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) Nodding, looking away, or moving toward the door are nonverbal behaviors that illustrate the nonverbal function of
A)substituting.
B)regulating.
C)accenting.
D)repeating.
E)complementing.
Q2) Arriving early for an appointment
A)chronemics
B)paralanguage
C)disfluencies
D)proxemics
E)kinesics
Q3) According to your text, people usually get more emotional meaning from what others do than from what they say.
A)True
B)False
Q4) Patterns of eye contact are fairly consistent across cultures.
A)True
B)False
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Chapter 8: Listening
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77 Verified Questions
77 Flashcards
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Sample Questions
Q1) Insulated listeners respond only to the parts of your remarks that interest them.
A)True
B)False
Q2) Harper listens carefully to her instructor as he discusses the upcoming exam since she hopes to get an A.This illustrates what step in the listening process?
A)hearing
B)attending
C)understanding
D)responding
E)remembering
Q3) All of the following are reasons why it's impossible to listen well all the time except A)message overload.
B)rapid thought.
C)lack of training.
D)faulty assumptions.
E)message importance.
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Chapter 9: Communication and Relational Dynamics
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95 Verified Questions
95 Flashcards
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Sample Questions
Q1) DO NOT USE It is quite possible to have a wide range of relationships with coworkers, roommates, and even family members without having much intimacy at all.
A)True
B)False
Q2) Attraction to others is greatest when we perceive we are similar to them in a high percentage of important areas, like goals and beliefs.
A)True
B)False
Q3) One study found that the two least forgivable offenses of dating partners were sexual infidelity and unjustified suspicion.
A)True
B)False
Q4) Differentiation in relationships is always negative, since it is part of the "coming apart" process.
A)True
B)False
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11
Chapter 10: Communication in Close Relationships
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76 Verified Questions
76 Flashcards
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Sample Questions
Q1) DO NOT USE Social exchange theory suggests that we often seek out people who can give us
A)rewards greater than or equal to the costs we encounter in dealing with them.
B)more self-esteem.
C)relational rewards rather than physical ones.
D)something in exchange for what we give them.
E)both relational and physical things without demanding anything of us.
Q2) DO NOT USE Whenever we discuss a relationship with another, we are A)arguing.
B)improving our relationship.
C)self-disclosing.
D)metacommunicating.
E)receiving double messages.
Q3) DO NOT USE According to your text, we are more attracted to people who are good at what they do but admit their mistakes.
A)True B)False
Q4) DO NOT USE Reciprocal liking builds attractiveness. A)True B)False
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Chapter 11: Improving Communication Climates
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54 Verified Questions
54 Flashcards
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Sample Questions
Q1) When you decide to acknowledge an accurate criticism, an apology is also necessary.
A)True
B)False
Q2) Lilly calls Cameron to invite her to a party, leaving the message on Cameron's voicemail.After two days, Cameron still hasn't returned Lilly's call.Lilly might interpret this as what type of response?
A)impervious.
B)interrupting.
C)irrelevant.
D)tangential.
E)impersonal.
Q3) If an attack to our presenting self is justified, we will not react defensively.
A)True
B)False
Q4) Imagine the following scene: Your instructor (we'll call him Dr.Roberts) angrily thrusts your research paper back at you saying, "This paper is not only late, it is full of errors."
Write a response to Dr.Roberts that demonstrates three different ways to respond using Chapter Ten's strategies for handling criticism nondefensively.
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Chapter 12: Managing Interpersonal Conflicts
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63 Verified Questions
63 Flashcards
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Sample Questions
Q1) Instead of expressing her feelings honestly, this person explains what her partner "really" means or what's "really wrong."
A)mind reader
B)crisis tickler
C)guilt maker
D)pseudoaccommodator
E)avoider
Q2) Rhonda complains to Collin that she's tired of their weekend routine.Irritated, Collin snaps back that he's tired of her complaining.Their conflict pattern reflects which of the following conflict styles?
A)complementary
B)symmetrical
C)tangential
D)conditional
E)None of these answers are correct
Q3) Some scholars assert that conflict style is often determined simply by a person's biological makeup.
A)True
B)False
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