Communication in Everyday Life
Exam Answer Key
Course Introduction
Communication in Everyday Life explores the fundamental role that communication plays in shaping our daily experiences, relationships, and social interactions. The course examines the principles and theories behind effective verbal and nonverbal communication, as well as the impact of culture, technology, and context on the way we share and interpret messages. Through practical examples and activities, students develop skills in listening, persuasion, conflict resolution, and intercultural communication, preparing them to navigate diverse personal and professional environments with confidence and competence.
Recommended Textbook
Looking Out Looking In 15th Edition by
Ronald B. Adler
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12 Chapters
794 Verified Questions
794 Flashcards
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Page 2
Chapter 1: A First Look at Interpersonal Communication
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) In the Looking at Diversity reading in Chapter One, Igor Ristic says that effective intercultural communication
A)means understanding which customs are "right" and "wrong."
B)is only achieved if one is able to visit at least a dozen different countries.
C)is achieved through judging others' behavior by our own cultural standards.
D)means making sure to maintain a large space bubble when seated with another person.
E)involves being aware of various cultural norms and adapting our communication.
Answer: E
Q2) DO NOT USE In Chapter One, sociolinguist Deborah Tannen claims that
A)electronic mail can deepen the quality of relationships.
B)electronic mail makes interpersonal communication more impersonal.
C)everyone prefers face to face communication rather than electronic mail.
D)relationships cannot be maintained using electronic mail.
Answer: A
Q3) The ability to speak and listen effectively can mean the difference between succeeding and failing in a job.
A)True
B)False
Answer: True
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Chapter 2: Interpersonal Communication and Social Media
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43 Flashcards
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Sample Questions
Q1) Leaner messages are always less effective than richer messages.
A)True
B)False
Answer: False
Q2) According to your text, studies have found leaner mediated communication can be advantageous when _____________.
A)you're too busy to pay attention
B)you have no interest in the topic being discussed
C)you want people to focus on what you're saying rather than your appearance
D)you have a head cold
Answer: C
Q3) In one study, communicators who were assigned feminine avatars ________than did those with masculine avatars.
A)expressed more emotion, made fewer apologies, and used more tentative language
B)expressed less emotion, made fewer apologies, and used definitive language
C)expressed more emotion, made more apologies, and used more tentative language
D)expressed more emotion, made more apologies, and used definitive language
Answer: C
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4
Chapter 3: Communication and Identity
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Sample Questions
Q1) The kind of person you believe yourself to be is called the A)perceived self.
B)desired self.
C)presenting self.
D)myth of self.
E)transient self.
Answer: A
Q2) Which of the following is not an example of a self-fulfilling prophecy?
A)A child fails a test after hearing her teacher tell her mother that she never does well on tests.
B)A student who previously complained of stage fright loses his place during a class speech and can't go on.
C)A husband reluctantly agrees, with reservations, to his wife's request that they spend the holiday visiting Disneyland.He has a terrible time.
D)Both b and c above qualify as examples of self-fulfilling prophecies.
E)All of the above qualify as examples of self-fulfilling prophecies.
Answer: E
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Chapter 4: Perception
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Sample Questions
Q1) You think that when your coworker uses profanity it's due to a flaw in her character, but when you use profanity it's because the situation demands it.
A)punctuation
B)interpretation
C)empathy
D)attribution error
E)androgynous behavior
Q2) How does the concept of self-fulfilling prophecy from Chapter 2 relate to the interpretation step in the perception process? Give examples.
Q3) The term that refers to men and women possessing a mixture of traits that have previously been considered exclusively masculine or feminine is A)chauvinistic.
B)adaptable.
C)rhetorically sensitive.
D)androgynous.
E)analogous.
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Chapter 5: Emotions
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Sample Questions
Q1) Researchers have found that college students who can pinpoint the negative emotions they experience, such as anger, also have the best strategies for managing their emotions.
A)True
B)False
Q2) In mainstream U.S.society, we don't express our emotions very well or very frequently because
A)of social rules and roles.
B)others put us down.
C)we recognize so many emotions.
D)self-disclosure is already high enough.
E)of inadequate self-concepts.
Q3) Some people fail to communicate their emotions clearly because they understate or downplay them.
A)True
B)False
Q4) Your text advises that when you feel a certain way, you should act on that feeling immediately.
A)True
B)False
Page 7
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Chapter 6: Language
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Sample Questions
Q1) According to your text, each language has its own unique style that distinguishes it from others.Explain the three ways verbal styles vary across cultures.Include examples in your discussion.
Q2) Succinctness in language is most extreme in cultures where
A)silence is valued.
B)the language system is limited.
C)more than one language is spoken.
D)verbal fluency is admired.
E)the use of equivocation is high.
Q3) Analyze a recent misunderstanding that occurred because you and another person relied on different sets of semantic or pragmatic rules.How could the situation have been avoided? What advice could you give to others about this area of communication?
Q4) There are some occasions when less powerful forms of speech can enhance a speaker's effectiveness.
A)True
B)False
Q5) Relative words gain their meaning from comparison.
A)True
B)False
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Chapter 7: Nonverbal Communication
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56 Verified Questions
56 Flashcards
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Sample Questions
Q1) Deception studies have found that deceivers are more likely to be found out when they don't feel very strongly about the information being hidden.
A)True
B)False
Q2) Gina looked annoyed when she walked into the classroom and saw Megan sitting in the chair she usually sits in.The nonverbal communication Gina is demonstrating is A)kinesics.
B)personal space.
C)territoriality.
D)chronemics.
E)regulation.
Q3) Nodding, looking away, or moving toward the door are nonverbal behaviors that illustrate the nonverbal function of A)substituting.
B)regulating.
C)accenting.
D)repeating.
E)complementing.
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9
Chapter 8: Listening
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Sample Questions
Q1) During careful listening, your heart rate will quicken and your body temperature will rise.
A)True B)False
Q2) Giving only the appearance of being attentive is termed A)pseudolistening.
B)selective listening.
C)defensive listening.
D)insensitive listening.
E)fake listening.
Q3) Mindless listening is never suggested because it shows lack of concern for the speaker.
A)True
B)False
Q4) While an important factor in making relationships work, listening is still less important than speaking.
A)True
B)False
Q5) There are five elements in the listening process.Discuss each with a full and detailed explanation.
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Chapter 9: Communication and Relational Dynamics
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Sample Questions
Q1) A person can be "too competent." We are generally attracted to those who are talented yet have visible flaws like us.
A)True
B)False
Q2) "Why don't you go ahead and visit your friends without me this weekend.I'll stick around and catch up on my studies." This statement typifies which relational stage?
A)integrating
B)differentiating C)bonding
D)terminating E)intensifying
Q3) DO NOT USE Some studies show that computer-mediated communication
A)always ensures intimacy.
B)enhances verbal, emotional, and social intimacy in interpersonal relationships.
C)is harmful to sustaining intimacy.
D)results in one level of self-disclosure.
E)None of these answers are correct.
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Chapter 10: Communication in Close Relationships
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Sample Questions
Q1) Envisioning our family members represented in a mobile, with photos of each member suspended by a thread and connected to bars containing images of other members, may help us better understand the idea that
A)family communication is involuntary.
B)family communication is role-driven.
C)family communication is formative.
D)family communication patterns vary significantly.
E)families are systems.
Q2) The way parents communicate with their young children creates secure or insecure bonds that have powerful and lasting effects.
A)True
B)False
Q3) DO NOT USE Social circles merge and the relational partners take on a new relational identity in the intensifying stage of relationships.
A)True
B)False
Q4) Describe how the roles in your family are created and perpetuated through communication.
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Chapter 11: Improving Communication Climates
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Sample Questions
Q1) Lilly calls Cameron to invite her to a party, leaving the message on Cameron's voicemail.After two days, Cameron still hasn't returned Lilly's call.Lilly might interpret this as what type of response?
A)impervious.
B)interrupting.
C)irrelevant.
D)tangential.
E)impersonal.
Q2) Another term which describes the Gibb defensive category of neutrality would be A)understanding.
B)aggressive perception.
C)positive/negative balance.
D)displaced loyalty.
E)indifference.
Q3) Whereas acknowledging others means you are interested in their ideas, endorsement means that you agree with them.
A)True
B)False
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13
Chapter 12: Managing Interpersonal Conflicts
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Sample Questions
Q1) You and your partner's pattern of managing disagreements that repeats itself over time is called your
A)relational conflict style.
B)cognitive dissonance pattern.
C)"Vesuvius."
D)assertive message format.
Q2) Rhonda complains to Collin that she's tired of their weekend routine.Irritated, Collin snaps back that he's tired of her complaining.Their conflict pattern reflects which of the following conflict styles?
A)complementary
B)symmetrical
C)tangential
D)conditional
E)None of these answers are correct
Q3) In order to decide which conflict style you should use, you should consider
A)the situation.
B)the other person.
C)your goals.
D)the relationship.
E)All of these answers are correct.
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