Communication in Everyday Life Exam
Answer Key
Course Introduction
This course explores the fundamental role of communication in shaping our everyday experiences, relationships, and social interactions. Students will examine key concepts, theories, and practical strategies for effective interpersonal, group, and public communication. Through real-world examples and activities, the course emphasizes how language, nonverbal cues, and digital media impact our understanding and expression in personal, professional, and cultural contexts. By the end of the course, learners will develop greater awareness and skills to communicate confidently and ethically in a variety of everyday situations.
Recommended Textbook
Invitation to Human Communication 1st Edition by Cindy Griffin
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15 Chapters
150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/study-set/3649
Page 2
Chapter 1: Foundations of Communication
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72583
Sample Questions
Q1) The statement "I'm happy to attend the graduation ceremony with you" communicates both content and relational message.
A)True
B)False
Answer: True
Q2) Rupa is preparing to give a speech.The process of a speaker putting her ideas into words is called ____.
A) decoding
B) encoding
C) feedback
D) channeling
Answer: B
Q3) When we communicate civilly, we consider the moral impact of our words, ideas, and views on other people.
A)True
B)False
Answer: False
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Chapter 2: Communication, Perception, and the Self
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10 Verified Questions
10 Flashcards
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Sample Questions
Q1) When we categorize people based on demographic characteristics such as age, sex, race, political or religious affiliation, occupation, socio-economic backgrounds, or sexual orientation, we tend to rely on stereotypes.
A)True
B)False
Answer: True
Q2) The perspectives from which a person views and evaluates society is called
A)identity
B)standpoint
C)looking-glass self
D)self-concept
Answer: B
Q3) The speed at which tasks are accomplished is bound by cultural influences.While many cultures value getting things done quickly, other cultures value taking time to relax and enjoy life at a slower pace.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Nonverbal Communication
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10 Verified Questions
10 Flashcards
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Sample Questions
Q1) Technology does not influence our ability to understand nonverbal codes.
A)True
B)False
Answer: False
Q2) The way humans organize and structure time is called __________.
A)proxemics
B)paralinguistics
C)haptics
D)chronemics
Answer: D
Q3) The codes of chronemics, olfactics, and haptics are part of the invisible communication system.
A)True
B)False
Answer: True
Q4) In the United States middle class, Caucasian women tend to smile more than African American women.
A)True
B)False
Answer: True
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Chapter 4: Communication
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72571
Sample Questions
Q1) Phonology refers to the meanings of specific words.
A)True
B)False
Q2) Which of the following is not part of the four common strategies used to maintain long distance relationships, particularly when one partner is deployed?
A)to talk about the events and news from the day
B)to avoid discussing negative topics
C)to express affection
D)to avoid talking about future plans
Q3) The rules that govern word order are called __________.
A)language
B)phonology
C)syntax
D)semantics
Q4) Dana often shares personal information about herself, asks questions about others' well-being, and invites others to participate during conversations.This is known as report talk.
A)True B)False
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Chapter 5: Language
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10 Verified Questions
10 Flashcards
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Sample Questions
Q1) __________ are open to hearing different views and perspectives, even when there is disagreement.
A)careful listeners
B)critical listeners
C)moral listeners
D)civil listeners
Q2) Anything that stops or hinders a listener from receiving a message is called __________.
A)pseudolistening
B)selective listening
C)listening interference
D)defensive listening
Q3) What type of listener pays close attention to the facts and details of a message?
A)people-oriented listener
B)content-oriented listener
C)action-oriented listener
D)time-oriented listener
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Chapter 6: Interpersonal Communication
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10 Flashcards
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Sample Questions
Q1) Mark Knapp created one of the more popular models for explaining how relationships develop and deteriorate.Knapp's model uses a __________ metaphor to illustrate the process of relationship development and dissolution.
A)tree
B)window
C)bridge
D)staircase
Q2) Cultures are not necessarily high context or low context in an isolated and absolute way; rather, contexts exist on a continuum with some cultures being higher or lower than others.
A)True
B)False
Q3) When we post a message on our blog that is not immediately read, or when we send a text to a cell phone that is turned off we are sending asynchronous messages.
A)True
B)False
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Chapter 7: Improving Interpersonal Communication and Relationships
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10 Verified Questions
10 Flashcards
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Sample Questions
Q1) Flaming occurs when two interdependent parties express different opinions, goals, or interests.
A)True
B)False
Q2) Research reports that approximately 90 percent of individuals have at least one close long-distance friendship.
A)True
B)False
Q3) __________ represents people who display both masculine and feminine behaviors.
A)Framing
B)Interpersonal difference
C)Androgyny
D)Flaming
Q4) One way to initiate disconfirming statements is by using "you" language to place blame or responsibility onto another person.
A)True
B)False
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Chapter 8: Communication in Groups
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10 Verified Questions
10 Flashcards
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Sample Questions
Q1) Small groups usually consist of a minimum of __________ and a maximum of __________ people.
A)two; twenty
B)three; fifteen
C)five; twenty
D)There is no maximum number for a small group.
Q2) This type of group consists of individuals who gather to meet the personal, communal, and collective needs of people.
A)task groups
B)growth/therapy groups
C)learning groups
D)social groups
Q3) __________ can be defined as a small number of people who belong together, share something in common, or are assigned a similar task.
A)Groups
B)Teams
C)Forums
D)Symposiums
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Chapter 9: Leadership and Improving Communication in Groups and Teams
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10 Flashcards
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Sample Questions
Q1) __________ is the degree to which organizational, societal, and family practices encourage and reward collective distribution of resources and collective action as well as the degree to which they express pride and loyalty.
A)Collectivism
B)Reciprocity
C)Accommodation
D)Egalitarianism
Q2) Groups and teams evolve through several stages as they meet to discuss and work through tasks and dilemmas.Which of the following is the correct progression of stages?
A)orientation, emergence, conflict, reinforcement, dissolution
B)orientation, conflict, emergence, reinforcement, dissolution
C)emergence, orientation, reinforcement, conflict, dissolution
D)emergence, orientation, conflict, reinforcement, dissolution
Q3) Research reports that bullying is present in almost __________ percent of workplaces.
A)10
B)25
C)35
D)50
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Chapter 10: Developing Your Speech Topic and Purpose
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10 Verified Questions
10 Flashcards
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Sample Questions
Q1) A rhetorical question is a question used for effect that audience members are not supposed to answer out loud but rather in their own minds.
A)True
B)False
Q2) The statement, "Walk for the Cure is an important community event" is a well-written specific purpose statement.
A)True
B)False
Q3) A(n) __________ is a person's idea of what is good, worthy, or important.
A)attitude
B)belief
C)value
D)standpoint
Q4) Master statuses do not influence on a person's view of the world or determine a person's standpoint.
A)True
B)False
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12
Chapter 11: Gathering and Developing Supporting Materials
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10 Verified Questions
10 Flashcards
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Sample Questions
Q1) Full-text databases give the complete text of newspapers, periodicals, encyclopedias, research reports, court cases, books, and the like.
A)True
B)False
Q2) Guilt is a primary emotion.
A)True
B)False
Q3) The process of reasoning that uses specific instances, or examples, to make a claim about a general conclusion.
A)inductive reasoning
B)deductive reasoning
C)causal reasoning
D)analogical reasoning
Q4) Speakers sometimes also provide their own testimony-their own words and experiences as sources of evidence.
A)True
B)False
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Chapter 12: Delivering Your Speech
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10 Flashcards
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Sample Questions
Q1) Researchers suggest that between __________ percent and __________ percent of the total meaning of a message comes to us through nonverbal signals A)twenty; fifty B)fifty; eighty-five C)sixty-five; ninety-three D)ninety; one hundred
Q2) The four types of delivery we use for public speaking are extemporaneous, impromptu, manuscript, and on-the-spot.
A)True
B)False
Q3) Since beginning public speakers do not always know what gestures will appear natural in a speech, they should try to repeat the same gesture throughout a speech. A)True
B)False
Q4) In Native American cultures, in Japan, and in parts of Africa, extensive eye contact is considered invasive and disrespectful.
A)True
B)False
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Chapter 13: Informative Speaking
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10 Verified Questions
10 Flashcards
Source URL: https://quizplus.com/quiz/72580
Sample Questions
Q1) What type of organizational pattern organizes main points to illustrate how a topic has developed over time or what sequential steps an audience must take to complete a task?
A)spatial
B)chronological
C)topical
D)causal
Q2) Which of the following is not one of the organizational patterns for informative speeches?
A)multiple perspectives
B)chronological
C)topical
D)spatial
Q3) Which of the following is not a tip to help speakers give effective informative speeches?
A)Bring your topic to life.
B)Tailor your information to your audience.
C)Use language that is clearly biased.
D)A, B, and C are all tips for giving effective informative speeches
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Page 15
Chapter 14: Persuasive Speaking
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10 Verified Questions
10 Flashcards
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Sample Questions
Q1) Ryan gave a speech asking audience members to contact the school administration and urge its staff to provide the funds needed to improve campus lighting.This is an example of a persuasive speech seeking immediate action.
A)True
B)False
Q2) Which of the following is not a tip for giving an effective persuasive speech?
A)Be realistic about changing your audience's views.
B)Use your evidence fairly and strategically for the best results.
C)Use language that respectfully motivates your audience to change.
D)Expect to persuade all listeners.
Q3) This type of persuasive speech addresses the best course of action or solution to a problem.
A)questions of fact
B)questions of value
C)questions of policy
D)questions of difference
Q4) Speeches cannot use stories to construct an argument.
A)True
B)False
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Chapter 15: Invitational Speaking
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10 Verified Questions
10 Flashcards
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Sample Questions
Q1) Which of the following is not part of the invitational environment?
A)understand the issues fully
B)respect diverse views
C)present one and only one position on an issue
D)appreciate the range of possible positions on an issue
Q2) Phrases such as "This is the right view because," "This solution is the best option because," and "Because of my experience, I know there is only one solution," are examples of using invitational language to communicate to your listeners that you value them and only are trying to explain your view and not impose it on others.
A)True
B)False
Q3) Which of the following is not a tip for giving an effective invitational speech?
A)use invitational language
B)include research to support your opinions
C)limit time for discussion
D)know your position
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