Communication for Engineers
Test Questions
Course Introduction
Communication for Engineers is designed to equip engineering students with essential skills for effective oral, written, and interpersonal communication in technical and professional contexts. The course covers the fundamentals of technical writing, including documentation, proposals, and reports, as well as strategies for delivering clear and engaging presentations. Emphasis is placed on teamwork, problem-solving, and audience adaptation, ensuring that students can convey complex engineering concepts to diverse audiences, including non-experts. Through practical exercises, peer review, and real-world case studies, students will develop confidence and competence in communicating technical information clearly and persuasively.
Recommended Textbook
Communicating as Professionals 3rd Edition by Myra Gurney
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13 Chapters
259 Verified Questions
259 Flashcards
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Chapter 1: Communication Theory and Professional Practice
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19 Verified Questions
19 Flashcards
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Sample Questions
Q1) Symbolic interactionists see communication as:
A) a socially constructed mechanism.
B) a deep inner model of conversation with the self.
C) a transactional model of communication.
D) a game; a piece of theatre.
E) a set of meanings imposed by the rules of society.
Answer: A
Q2) Communication as transmission means that:
A) messages change according to time and place.
B) the intention of the sender ensures the success of the communication.
C) the sender encodes the message and the receiver decodes it.
D) communication can only be one-way.
E) the message must be in writing.
Answer: C
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Page 3
Chapter 2: Language and Communication Practice
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20 Verified Questions
20 Flashcards
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Sample Questions
Q1) The term 'complex media' refers to which of the following?
A) A message using written and visual elements.
B) Using a computer network.
C) A paper meant to be read silently.
D) A message that is too complicated.
E) A speech intended for publication."
Answer: E
Q2) If you were addressing a hostile audience, you would:
A) expect them to be easily persuaded to your view.
B) expect them to act immediately on your wishes.
C) aim to get them to at least consider your arguments sympathetically.
D) begin by putting on a funny video.
E) end by handing out chocolates to the children.
Answer: C
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Chapter 3: Non-Verbal Communication: Meanings Without Words
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19 Verified Questions
19 Flashcards
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Sample Questions
Q1) The idea that you can become a successful sales manager by understanding the secret 'codes' of non-verbal behaviour is an example of which of the following myths?
A) The 'isolation myth'.
B) The 'key to success myth'.
C) The 'single meaning myth'.
D) The 'territoriality myth'.
Answer: B
Q2) Jill is given some advice on vocal cues.Which one of the following pieces of advice should Jill disregard?
A) 'Try to eliminate "ums" and "ahs" from your speech.'
B) 'Try not to speak too fast.'
C) 'Try to pronounce your words properly'
D) 'Try not to vary your pitch and tone while speaking.'
E) 'Try not to leave long periods of time before responding to a question.'
Answer: D
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5
Chapter 4: Intercultural Communication
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Sample Questions
Q1) Which of the following statements resembles a mainstream Australian cultural value?
A) Contracts are often disregarded and not legally binding.
B) Being on time is important.
C) Business acquaintances are not possible friends.
D) Efficiency is measured in terms of costs and benefits.
E) It is considered best to be dressed formally in a business situation.
F) The rules of the social class one grew up in should be followed.
Q2) Socialisation effects happen:
A) as a result of peer pressure.
B) when we are children.
C) when we are adolescents.
D) when we are adults.
E) at all stages of our lives.
Q3) Chronemics is:
A) the use of time in communication.
B) communicating with clocks and watches.
C) the use of history to describe a culture or society.
D) communication that occurred in the past
E) communication that might occur in the future.
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Chapter 5: Mediated Communication
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Sample Questions
Q1) Which of the following statements is true about copyright?
A) Copyright protects ideas from being reproduced in any way.
B) Copyright protects the concrete expression of ideas.
C) Copyright only applies to paper-based technologies.
D) Copyright is an outdated concept that can never be enforced due to the internet.
E) Copyright is an outdated concept due to the introduction of freeware.
Q2) In which year was the internet deregulated so that the general public could experiment with its software and services?
A) 1962
B) 1972
C) 1982
D) 1992
E) 2002
Q3) YouTube is an example of:
A) a social medium.
B) an interactive medium.
C) a non-interactive medium.
D) a videoconferencing medium.
E) a traditional medium.
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Page 7
Chapter 6: Professional Communication Research
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Sample Questions
Q1) What are some of the ethical restraints to doing research?
A) Informed consent.
B) Right to privacy.
C) Copyright.
D) Informed consent and right to privacy.
E) Plagiarism.
Q2) What possibility does the Method section give the reader?
A) The possibility to understand the context of the research.
B) The possibility to see the academic sources associated with the research.
C) The possibility to understand the topic in an in-depth manner.
D) The possibility to replicate the research.
E) The possibility to see how the results apply to current research.
Q3) The introduction to a research report should include:
A) the exact methods used in the report.
B) the conclusion.
C) the literature review.
D) the literature review and the methods.
E) the appendix.
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Chapter 7: Concepts and Applications in Interpersonal Communication
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Sample Questions
Q1) Bill receives a compliment from his supervisor Jo.Which of the following would be considered an assertive response by Bill to the compliment?
A) 'Oh, it's nothing.'
B) 'Whatever!'
C) 'Thanks, Jo.'
D) 'Leave me alone.'
E) 'Well, I am the best employee this firm will ever have. '
Q2) What is deindividuation?
A) A state where a person does not have enough liquid in their body.
B) A state akin to a mob.
C) A state after being a victim of online identity theft.
D) A state where a person is seen as a member of a group rather than as a unique person.
E) A state where group behaviour clashes with accepted social norms.
Q3) Communication competence involves both:
A) knowledge and skills.
B) knowledge and application.
C) knowledge and performance.
D) knowledge and sensitivity.
E) knowledge and credibility
Page 9
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Chapter 8: Communicating in Groups and Teams To
Achieve Professional Goals
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Sample Questions
Q1) A major approach to developing skills for conflict management has emphasised: seeing conflicts as ________; listening carefully and with ________; stating your own point of view ________; creating a ________ of choices; and recognising the special role of the ________ and the importance of neutrality.
Q2) For which of the following meetings would it be essential to use formal meeting procedure?
A) Daily team meeting
B) Meeting of company shareholders
C) After work meeting with colleagues at local restaurant
D) Brainstorming session
E) Farewell party for work colleague
Q3) Group norms are social standards of behaviour in groups:
A) that are always implicit.
B) that are always explicit.
C) that may be implicit and/or explicit.
D) that should not be discussed or monitored.
E) that are rarely broken because everyone knows what they are.
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Page 10
Chapter 9: Interviewing and Negotiating
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Sample Questions
Q1) Information collection interviews might include which of the following?
A) Choosing a chef for a new restaurant.
B) Annual evaluation of staff for promotion.
C) Store managers viewing a fashion designer's new collection.
D) Investigative journalists studying the incidence of violence in a certain suburb.
E) A real estate agent conducting a sales pitch to a group of prospective buyers.
Q2) In dealing with questions from the interview panel, which of the following pieces of advice should the applicant disregard?
A) Never speak disparagingly about a previous employer.
B) Employ a pleasant demeanour.
C) In giving answers, address your remarks to all members of the selection panel.
D) Ask useful questions that show the depth of your interest in the organisation.
E) Only address one member of the panel when speaking.
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Chapter 10: Oral Reports and Presentations
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Sample Questions
Q1) You have determined that your audience will be hostile to the idea of raising fees, yet you believe that a rise in fees is necessary.Under these circumstances, you should:
A) begin the speech with a challenge to audience fairness.
B) avoid any speech topic that involves raising fees.
C) not worry about what the audience thinks.
D) begin by getting the audience to agree that existing needs are not being met, then suggest how a rise in fees would meet those needs.
E) end the speech with a warning that standards will fall unless fees go up.
Q2) Probably the most important reason for employing gestures in a speech is that:
A) gestures relax the speaker and relieve nervous tension.
B) almost all speech textbooks recommend the use of gestures.
C) effective gestures alert the listener to main points.
D) effective gestures may lead the audience to overlook weaknesses in the speech.
E) effective gestures reinforce the speaker's remarks.
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Chapter 11: Writing Professionally: Process and Style
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Sample Questions
Q1) Which of the following is generally true about emphasis?
A) If you put the main idea at the beginning of a sentence, readers will find it harder to remember.
B) If you put the main idea at the beginning of a sentence, readers will find it easier to remember.
C) If you put the main idea at the beginning of a sentence, you will attract immediate attention.
D) If you put the main idea at the beginning of a sentence, readers will find the sentence more coherent.
E) If you put the main idea at the beginning of a sentence, readers will find the sentence more concise.
Q2) Which of the following is the main reason that a writer would use a thesaurus?
A) The writer cannot find his/her dictionary.
B) To discover the meaning of a word.
C) To discover the origin and history of the word.
D) To find an exact word to best describe an idea.
E) To translate a word into another language.
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Page 13
Chapter 12: Writing for the Workplace: Content and Genre
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Sample Questions
Q1) Which of the following is a 'Don't' when using email in the workplace?
A) Messages should be concise and accurate.
B) Grammar and spelling are important in emails.
C) Indicate the topic of the email in the subject header.
D) Forward chain messages onto colleagues and supervisors.
E) Apply conventions of business writing.
Q2) Which of the following is an appropriate format for a list of figures, illustrations and tables in a report?
A) Listing in alphabetical order.
B) Listing in order of appearance.
C) Listing in order of importance.
D) Listing by design (i.e. colour graphics, followed by black and white).
E) Listing by size (i.e. large tables and figures get listed first).
Q3) The choice to send a letter rather than another type of communication signifies:
A) cost-effectiveness.
B) conventionality.
C) formality.
D) a need for speedy communication.
E) an archaic communication method.
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Page 14
Chapter 13: Academic Writing
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Sample Questions
Q1) What is a literature review?
A) A list of all the books on a topic.
B) A brief overview of the relevant books on a topic.
C) A thorough summary of the key books on a topic.
D) An analysis of previously published works relevant to a theme.
E) A summary of the key ideas presented in a number of important books on a theme.
Q2) Which reason for effective referencing is supported by the textbook?
A) The more references you have, the more people will admire your scholarship.
B) Referencing helps the writer keep track of the arguments of different experts in the field being researched.
C) The more impressive the journals quoted from, the more marks your essay will deserve.
D) Lecturers are not interested in your opinion.
E) A wide reference list makes up for poor writing in the essay itself.
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