Communication and Society Exam Practice Tests
Course
Introduction
Communication and Society explores the fundamental role that communication plays in shaping individual identities, social relationships, cultural norms, and political structures within various societies. The course examines theories and models of communication, including interpersonal, group, organizational, and mass communication, and analyzes the impact of media and technological advancements on social change. Students will engage with contemporary issues such as media influence, the digital divide, freedom of expression, and the ethical dimensions of communication practices, gaining a deeper understanding of how messages are constructed, transmitted, and received in diverse social contexts.
Recommended Textbook
Communication in Everyday Life 1st Edition by
Steve Duckm
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16 Chapters
533 Verified Questions
533 Flashcards
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Page 2
Chapter 1: An Overview of Communication
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) Successful communication requires both intentional sending and accurate interpretation of a message.
A)True
B)False
Answer: True
Q2) Explain how context can affect the interpretation of a message.
Answer: Context can affect the interpretation of a message through the relationships between a speaker and listener, the cultural assumptions that each person has, and the particular setting or 'frame' within which a message is communicated.
Q3) A communicative 'frame' provides context to help us interpret a message.
A)True
B)False
Answer: True
Q4) In order for people to communicate successfully, they must have:
A)Unlimited time
B)Financial resources
C)Shared assumptions
D)No relationship
Answer: C
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Chapter 2: Histories and Contexts of Communication
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) The term 'facework' refers to:
A)Managing your ability to smile attractively
B)Managing your public image, dignity, and self-respect
C)Managing your complexion
D)Managing your relationship
Answer: B
Q2) The term denotation refers to:
A)Understanding the implications and background behind words
B)The use of language to identify something in a specific or literal way
C)Failing to understand the implications and background behind words
D)The use of language to identify something in a complex and subtle way
Answer: B
Q3) The term connotation refers to:
A)The use of language to identify something in a simple and straightforward way
B)Failing to understand the implications and background behind words
C)The use of language to identify something in a specific or literal way
D)Understanding the implications and background behind words
Answer: D
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Chapter 3: Identities, Perceptions, and Communication
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Sample Questions
Q1) NVC is different from verbal communication because it is:
A)Continuous
B)Under our control
C)Guided by rules
D)Connected to culture
Answer: A
Q2) NVC can sometimes contradict verbal communication within the same message.
A)True
B)False
Answer: True
Q3) NVC and verbal communication are both influenced by culture.
A)True
B)False Answer: True
Q4) The study of chronemics in NVC includes:
A)Observing eye blinks in a conversation
B)Observing vocal variety in a conversation
C)Observing how people claim space and territory
D)Observing how people time the 'flow' of conversation
Answer: D
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Chapter 4: Verbal Communication
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Sample Questions
Q1) Feedback given in response to a message is exclusively verbal.
A)True
B)False
Q2) When you critically examine the consistency, appropriateness, and adequacy of the support for a speaker's argument, you are using critical listening to evaluate the message's:
A)Plausibility
B)Source
C)Argument
D)Context
Q3) The most likely outcome of critical listening is:
A)Enjoyment or appreciation
B)Comprehension of information
C)Deciding whether or not a message is valuable and useful
D)Enabling someone to talk about a problem or concern
Q4) Interpreting, the third step in the listening process, consists of:
A)Receiving sensory stimuli
B)Perceiving and focusing on sensory stimuli
C)Assigning meaning to sounds and symbolic activity
D)Reacting or responding to a message
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Chapter 5: Nonverbal Communication
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33 Flashcards
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Sample Questions
Q1) According to the Johari Window model, there are aspects of our self that are:
A)Known but then rejected by others
B)Known to others but not to us
C)Known only by authority figures
D)Known only by mentors
Q2) The norm of reciprocity affects self-disclosure in relationships because:
A)We expect to get more information from others than we reveal to them
B)We expect to get less information from others than we reveal to them
C)We expect not to reveal information to others
D)We expect to get the same level of information from others that we reveal to them
Q3) The idea of the psychic/reflective self indicates:
A)We use objects to represent our identity
B)We enact different identities in different settings
C)We create our self partly in response to social interaction
D)We use our communicative behavior to express our inner self
Q4) Define what Erving Goffman meant by the 'front region/back region' aspect of social performance.
Q5) Explain the concept of identity as the 'symbolic self.'
Q6) Explain the relationship between culture and identity formation.
Page 7
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Chapter 6: Culture and Communication
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Sample Questions
Q1) Wiseman's idea of the bond/bind dilemma explains:
A)You do not need to give up anything to be in a relationship
B)You have to give up everything to be in a relationship
C)Relationships are not worth the benefits
D)Relationships require some limits on our freedom
Q2) According to the model of serial construction of meaning, equivalence of evaluation happens when:
A)Two people have had the same experience but are not yet aware of it
B)Two people have had the same experience and have told each other about it
C)Two people have had the same experience, have told each other about it, and have similar feelings about it
D)Two people with the same experience have discussed it, have similar feelings about it, and make it part of their relationship
Q3) Baxter and Montgomery's idea of the autonomy-connectedness dialectic explains:
A)We are caught between wanting to be independent and wanting to be connected with others
B)We are more likely to be independent than to be connected with others
C)We are more likely to be connected with others than to be independent
D)We are more likely to seek connections with others if we are less independent
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Page 8
Chapter 7: Listening
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28 Verified Questions
28 Flashcards
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Sample Questions
Q1) Explain why privacy management might be a salient issue for blended families.
Q2) The fact that religion is strongly connected to family and legitimate meanings of family are debated in politics and mandated by law illustrates how families are:
A)interconnected
B)institutionalized
C)private entities
D)transacted
Q3) Why is the study of family communication important?
Q4) A tool that shows not only family structure, but also gives information about how family relationships are conducted is called a(an):
A)family tree
B)angagraph
C)relationship map
D)genogram
Q5) Aunts and uncles are considered part of the family of origin.
A)True
B)False
Q6) Explain how family communication and relationships might change over time.
Q7) Explain the bi-directionality hypothesis.
Page 9
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Chapter 8: Personal Relationships
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Sample Questions
Q1) Explain the concept of group cohesiveness.
Q2) Gouran and Hirokawa's functional theory of group decision-making suggests group should begin by:
A)Developing an action plan to implement the solution they choose
B)Evaluating solutions
C)Generating solutions
D)Defining the problem
Q3) Cohesiveness, or the ability of group members to work in unison, is:
A)Always desirable in a group
B)Desirable if it does not lead to groupthink
C)Desirable if it helps members create romantic relationships
D)Never desirable in a group
Q4) Group commitment, or 'togetherness,' is most evident when:
A)Group members are not dedicated to their shared goal
B)Group members demonstrate concern for each others' well-being
C)Group members strive for individual recognition
D)Group members disrespect each other
Q5) Explain the similarity and difference between formal and advisory groups.
Q6) Identify the five phases of group development named by psychologist Bruce Tuckman and note which comes first in group formation.
Page 10
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Chapter 9: Groups and Leaders
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38 Verified Questions
38 Flashcards
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Sample Questions
Q1) The "structurational approach" views organizations primarily in terms of the patterns of relationships among the members of the organization.
A)True
B)False
Q2) During contract negotiations, television actors sometimes become too "sick" to come to work-until their salary demands are met. What form of worker resistance is this?
A)Filing a grievance with management
B)Stereotyping of others
C)Lack of respect
D)Withdrawal of effort
Q3) Match the proper term to this definition: the process of importing your normal practices of everyday talk into the workplace.
A)Sedimentation
B)Structuration
C)High code adoption
D)Continuation of identity
Q4) Explain the difference between norms and rules and give a personal example of each from your work history?
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Chapter 10: Communication in the Workplace
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33 Verified Questions
33 Flashcards
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Sample Questions
Q1) The consumer type relationship between patients and providers is best typified by:
A)A relationship in which patients and providers work together as equals to solve problems
B)A view of the physician as a medical clerk carrying out the wishes of the patient
C)A relationship in which the physician is dominant and direct treatment alone
D)Interactions in which the patient is passive and dependent on the physician for recommendations
Q2) Describe the five key elements of patient-provider interaction that impact satisfaction.
Q3) Which element of a satisfactory patient-provider relationship is best represented when a physician asks a patient, "Are you experiencing any symptoms of depression?"
A)Continuity of relationship
B)Balancing the patient's psychosocial needs with their biomedical needs
C)Expression of relational expectations
D)Perception of medical competence
Q4) What key behaviors can providers exhibit to reduce their likelihood of malpractice lawsuits?
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Chapter 11: Technology and Media in Everyday Life
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Sample Questions
Q1) Your authors' perspective that 'society is a coded system of meaning' reflects the belief that:
A)Society is the hierarchical structure in which we live
B)Society is the power structure in which we live
C)Society is a set of beliefs, heritage, and way of being in which we live
D)Society is an illusion in which we live
Q2) Forcing others to see every conflict your way, without compromising your views, is typical of this style of conflict management:
A)Dominating
B)Integrating
C)Obliging
D)Avoiding
Q3) In an organizational setting, a high-context culture would emphasize:
A)Commitment to people
B)Adherence to set plans
C)Concern for others' privacy
D)Promptness
Q4) Doing one thing at a time in a linear fashion is typical of monochronic time.
A)True
B)False
Page 13
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Chapter 12: Interviewing
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Sample Questions
Q1) Generational differences exist in the use of relational technologies.
A)True
B)False
Q2) Discuss the reasons why people post personal material and information on websites and blogs.
Q3) The term 'Luddite' is an historical reference now used to characterize:
A)A person who supports the use of technology
B)A person who opposes the use of technology
C)A person who is indifferent to the use of technology
D)A person who lacks awareness of technology
Q4) The part of a social network that includes people with whom you have less close relationships/contact and are less likely to talk about important issues is referred to as:
A)Core ties
B)Weak ties
C)Strong ties
D)Significant ties
Q5) Discuss the explanation that 'diffusion of innovations' theory gives for why people adopt technologies at different times.
Q6) Explain Reeves and Nass's concept of the 'media equation.'
Page 14
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Chapter 13: Preparing for a Presentation
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32 Flashcards
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Sample Questions
Q1) Identify why the early views of media as all-powerful, having an absolute/uniform influence on a mass audience, have been rejected by contemporary media scholars.
Q2) When parents set rules and guidelines for what programs children can and cannot watch, they are enacting:
A)Indirect rules for children's interpretation of television
B)Direct rules for children's interpretation of television
C)Indirect parental influence on children's interpretation of television
D)Direct parental influence on children's interpretation of television
Q3) Discuss why your authors claim that personal relationships frequently guide exposure to media.
Q4) Media audiences are rarely particular or selective about what they take in from mediated messages.
A)True
B)False
Q5) Summarize the basic idea behind 'uses and gratifications' theory.
Q6) Explain the basic idea of the concept of 'selective exposure.'
Q7) Media audiences rarely use the media for personal and individual reasons.
A)True
B)False
Page 15
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Chapter 14: Developing a Presentation
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Sample Questions
Q1) Intimacy is a contextual influence of compliance gaining that is based on power dimensions within a relationship.
A)True
B)False
Q2) "I like chocolate. This cake is chocolate. I like this cake," is an example of what?
A)An anchor point
B)An enthymeme
C)An attitude
D)A syllogism
Q3) An anchor point is the range of positions that a person feels is acceptable on a given topic.
A)True
B)False
Q4) Fear appeals are often effective in persuading an audience.
A)True
B)False
Q5) Speakers must develop a relationship with an audience in order to persuade them.
A)True
B)False
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Chapter 15: Giving Informative and Persuasive Talks
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Sample Questions
Q1) Aristotle argued that there are three primary features of persuasive arguments. When speakers use their credibility to persuade, they are using which feature?
A) Pathos
B) Logos
C) Ethos
D) Mythos
Q2) Aristotle argued that there are three primary features of persuasive arguments. When speakers use emotion to persuade, they are using which feature?
A) Pathos
B) Logos
C) Ethos
D) Mythos
Q3) Describe how the histories of communication have changed in the past 30 years?
Q4) The major perspectives of the study of communication include all but which of the following:
A) Social Science
B) Experimental Science
C) Interpretivist
D) Post-Modernism
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Chapter 16: Delivering a Presentation
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Sample Questions
Q1) In the employment interview, the interviewer and interviewee both have specific responsibilities before during and after the interview.
A)True
B)False
Q2) Open questions do which of the following?
A) enable interviews to gather information about an interviewee
B) enable an interviewer to assess the communication skills of an interviewee
C) provide valuable insight in the worldview of an interviewee
D) all of the above
E) none of the above
Q3) During the conclusion of an interview an interviewer should do which of the following:
A) initiate the conclusion of the interview through a wrap-up signal
B) provide a brief summary of the interview
C) offer sincere thanks for participation in the interview
D) All of the above
Q4) ______________________________ maintains that if someone believes a particular outcome will take place, his or her actions will often lead to its fruition.
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