Communication and Relationships Study Guide Questions
Course Introduction
This course examines the intricate dynamics between communication and relationships, exploring how interpersonal interactions shape and influence our connections with others. Students will learn key theories, principles, and strategies that underpin effective communication within a variety of relationship contexts, including friendships, romantic partnerships, families, and workplaces. Through both theoretical frameworks and practical exercises, the course emphasizes the development of skills in verbal and nonverbal communication, active listening, conflict resolution, and cultural competency. By understanding how communication practices impact trust, intimacy, power, and conflict, students will be equipped to cultivate healthier, more meaningful relationships in their personal and professional lives.
Recommended Textbook
Interpersonal Communication 3rd Edition by Kory Floyd
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Page 2
Chapter 1: About Communication
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Sample Questions
Q1) Competent communication must be both effective and appropriate.
A)True
B)False
Answer: True
Q2) Communication context includes all of the following EXCEPT
A)the number of people who might overhear the conversation.
B)the emotional climate of the situation.
C)the connotation of the message.
D)the location in which communication occurs.
Answer: C
Q3) Which of the following best defines stigma?
A)an individual who is incapable of taking on the perspectives of another person
B)communication that occurs in the context of marginalized or overlooked populations
C)a characteristic that discredits a person because he or she is seen as abnormal or undesirable
D)a pattern of interaction in which one person perpetually criticizes or condemns others because of characteristics that are out of their immediate control
Answer: C
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3
Chapter 2: Culture and Gender
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Sample Questions
Q1) The idea that "all people are created equal" would be characteristic of which type of culture?
A)high-power-distance culture
B)high-context culture
C)low-power-distance culture
D)low-context culture
Answer: C
Q2) In a low-context culture, people are taught to
A)speak in an ambiguous manner.
B)avoid offending people.
C)criticize others only in private.
D)share personal opinions.
Answer: D
Q3) People from different cultures sometimes experience difficulty in understanding one another because they think differently.
A)True
B)False
Answer: True
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4
Chapter 3: Communication and the Self
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Sample Questions
Q1) Regarding the benefits of high self-esteem, which of the following statements has been supported by the research?
A)Those with high self-esteem are less likely to drink, do drugs, or engage in risky sex.
B)Those with high self-esteem do better in school.
C)Those with high self-esteem are more outgoing and willing to communicate.
D)All of these statements have been supported by the research.
Answer: C
Q2) Schutz identified three fundamental interpersonal needs. Which particular need is the most similar in meaning to fellowship face?
A)need for control
B)need for inclusion
C)need for affection
D)need for autonomy
Answer: B
Q3) Scientific studies have confirmed that girls have lower self-esteem than boys.
A)True
B)False
Answer: False
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Chapter 4: Interpersonal Perception
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Sample Questions
Q1) Overattribution is essentially the same thing as the primacy effect.
A)True
B)False
Q2) Which of the following sequences accurately depicts the process of stereotype formation?
A)identify group membership - apply generalization - act on prejudice
B)identify group membership - act on prejudice - form group generalization
C)identify group membership - recall group generalization - apply generalization
D)identify group membership - recall group generalization - act on prejudice
Q3) Which term refers to the ongoing process of making meaning from what we experience in our environment?
A)attribution
B)primacy
C)egocentrism
D)perception
Q4) Explain the similarities and differences between facts and interpretations, using concrete examples.
Q5) The self-serving bias is a form of self-delusion.
A)True
B)False
6
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Chapter 5: Language
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Sample Questions
Q1) Verbal communication includes both spoken and written language.
A)True
B)False
Q2) What are some of the benefits of using language in positive ways that express affection, intimacy, comfort, and support? Think about implications for the speaker, the hearer, and their relationship. What are some of the different ways we can use language to express these sentiments?
Q3) Your text has made the suggestion that generally positive forms of language, like humor, can sometimes have negative consequences, and that generally negative forms of language, like profanity, can sometimes be positive. This point illustrates how much the effects of language depend on the context in which it is used. In a short essay, explain this point by using concrete examples of humor and profanity (as both positive and negative). Then, extend your discussion to the other forms of speech discussed in the chapter, including euphemism, slang, libel, slander, and hate speech. Is it true that each of these forms of language could have either positive or negative effects, depending on the context?
Q4) Articulate how a factual claim differs from an opinion. Using concrete examples, be specific about what each type of statement involves and what kind of evidence each statement requires.
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Chapter 6: Nonverbal Communication
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Sample Questions
Q1) Research shows that olfactic cues play a role in mate selection. Which of the following statements is true?
A)Men prefer women who smell like themselves.
B)Women with more attractive faces smell better to men.
C)Men's facial attractiveness is unrelated to how they smell.
D)All of the statements are false.
Q2) The study of touch behavior is known as A)haptics.
B)oculesics.
C)proxemics.
D)kinesics.
Q3) Voices that have low amounts of inflection are said to be monotone.
A)True
B)False
Q4) Which of the following was NOT identified in your textbook as a demographic characteristic?
A)age
B)ethnic background
C)sexual orientation
D)socioeconomic status
Page 8
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Chapter 7: Listening
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Sample Questions
Q1) How are men and women different in the information they attend to while listening?
Q2) Which type of listening response includes the use of head nods, facial expressions, and short utterances such as "uh-huh" that signal your interest to the speaker?
A)pseudolistening
B)engaging
C)supporting
D)backchanneling
Q3) Which of the following statements about the importance of listening is NOT true?
A)Employers tend to rank listening skills as one of the most important factors in effective management.
B)A survey of family interaction showed that listening was the most important communication skill.
C)Listening has little to no effect on our physical health beyond avoiding sounds that may induce hearing loss.
D)Listening skills are important in the workplace for promoting safety, productivity, and satisfaction.
Q4) What is information overload? Where does it come from and how can it be avoided?
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Chapter 8: Emotion
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Sample Questions
Q1) According to your text, women are more likely than men to experience which of the following?
A)emotional jealousy
B)anger
C)surprise
D)contempt
Q2) Using concrete examples, briefly explain how emotions are physiological, cognitive, social, and behavioral experiences.
Q3) Whereas sadness is an emotion, depression is an illness.
A)True
B)False
Q4) Your text described five stages in the grieving process. Which of the following was NOT among them?
A)depression
B)retribution
C)bargaining
D)anger
Q5) Emotions generally last longer than moods.
A)True
B)False
Page 10
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Chapter 9: Social and Personal Relationships
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Sample Questions
Q1) Identify and briefly define each of the five relational maintenance behaviors described by Stafford and Canary.
Q2) When forming online relationships, which of the following strategies reduces uncertainty the most?
A)passive
B)active
C)interactive
D)integrative
Q3) What are dialectical tensions in relationships? List, define, and provide an example of the three most common dialectics that emerge in relationships. Of the three, which one do you feel is most important in a new romantic relationship? Justify your choice.
Q4) Research finds that assurances and task-sharing do not appear to enhance online relationships.
A)True
B)False
Q5) Dialectical tensions are rare in most intimate relationships.
A)True
B)False
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Chapter 10: Family and Intimate Relationships
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Sample Questions
Q1) Which of the following statements about same-sex partners is true?
A)Some of them enter into formal relationships known as domestic partnerships.
B)Communication in sex-same partnerships resembles that in opposite-sex partnerships.
C)Satisfaction levels in same-sex partnerships are equal to those in opposite-sex partnerships.
D)All the answers are correct.
Q2) The practice of polygamy is, by definition, an exception to which social expectation about marriage?
A)It is voluntary.
B)It is based on love.
C)It is permanent.
D)It is exclusive.
Q3) Define the social and task dimensions of work relationships and indicate how they can make social relationships among co-workers challenging.
Q4) Single-parent families can include biological children, step-children, and/or adopted children.
A)True
B)False
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Chapter 11: Conflict and Power
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Sample Questions
Q1) As the chapter pointed out, conflict can be harmful to people, but it can also be beneficial. In a short essay, explain the potential harms and the potential benefits of conflict, and identify the ways in which how conflict is managed influences whether the outcomes are positive or negative.
Q2) Which of the following statements about power is FALSE?
A)Power is known as a "single-dimension" concept.
B)Power is always present.
C)Power can be positive or negative.
D)Power is context-specific.
Q3) Jon recently stopped a conflict with his girlfriend, Ana, and said to her, "You don't know how to have a disagreement without losing your temper and swearing!" Ana replied, "Well at least I want to confront the issues instead of avoiding them!" Jon and Ana's exchange is an example of
A)the content dimension of conflict.
B)the relational dimension of conflict.
C)metaconflict.
D)pseudoconflict.
Q4) Explain and provide a hypothetical example of the principle of least interest.
Q5) Define and give examples of French and Raven's five forms of power.
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Chapter 12: Interpersonal Deception
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Sample Questions
Q1) Which of the following contributes to people's inability to detect deception accurately?
A)truth bias
B)focusing on the wrong nonverbal signals
C)the fact that questioning everything we hear takes too much energy
D)All of these contribute.
Q2) Research indicates that the average person can detect deception approximately what percentage of the time?
A)25%
B)40%
C)55%
D)73%
Q3) It is possible to be deceptive without ever saying a word.
A)True
B)False
Q4) When lying to a stranger, one will usually be more successful doing so in a face-to-face conversation than in an e-mail message.
A)True
B)False
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