Course Introduction
Collective Bargaining
Pre-Test Questions
Collective Bargaining is a course that examines the processes, strategies, and legal frameworks of negotiation between employers and groups of employees, typically represented by a union. Students will explore the historical evolution of collective bargaining, key labor legislation, and the roles and interests of each party involved. Through case studies and practical simulations, the course emphasizes contract negotiation, dispute resolution, and the impact of collective agreements on workplace conditions, wages, and labor relations, providing a comprehensive understanding of the dynamics that shape employer-employee relationships in various industries.
Recommended Textbook
Industrial Relations in Canada 2nd Edition by
Robert Hebdon
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12 Chapters
613 Verified Questions
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Page 2
Chapter 1: Introduction
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Q1) How many actors are described in Dunlop's industrial relations model?
A) 2
B) 3
C) 4
D) 5
Answer: B
Q2) Name three labour outcomes of the IR system. Answer: 1.union security/rights
2.hours of work
3.wages and benefits
4.job rights
5.work rules
Q3) A strike is an action by workers in which they stop performing duties and do not report to work.
A)True
B)False
Answer: True
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Page 3
Chapter 2: The Legal Environment
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Q1) In some provinces, employers may force a last-offer vote during a strike.
A)True
B)False
Answer: True
Q2) Which group does a bargaining unit include?
A) managerial employees
B) confidential employees with respect to labour relations
C) supervisors
D) subordinate employees
Answer: D
Q3) Which industries fall under Canadian federal labour law?
A) agriculture and performing arts
B) media broadcasting and banking
C) education and communications
D) mining and logging
Answer: B
Q4) Give three examples of typical labour board cases.
Answer: 1.certification and decertification
2.unfair labour practices
3.declaration of illegal strikes or lockouts
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Chapter 3: Economic, Social, and Political Environments
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Q1) Why is globalization considered a force that restricts governments?
A) Countries have to comply with international policies.
B) The federal government can experiment with reforms.
C) Progressive governments influence global labour policy.
D) Most large countries have conservative governments.
Answer: A
Q2) According to the Gallup Organization, there is little evidence that demand for unionization in North America is declining.
A)True
B)False
Answer: True
Q3) According to the text, when will unions have more power?
A) when product markets are very competitive
B) when it is easy to substitute labour for capital
C) when labour costs are a small proportion of total costs
D) when the market for substitutes is competitive
Answer: C
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Chapter 4: Labour History
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Q1) Which labour union from the early 20th century is still active, and currently trying to organize workers at Starbucks?
A) One Big Union
B) Industrial Workers of the World
C) Canadian Trades and Labour Congress
D) United Auto Workers
Q2) Name the three key principles of the original American Federation of Labor (AFL).
Q3) Female telephone operators were actively involved in the Winnipeg General Strike.
A)True
B)False
Q4) Present two ways in which governments have used legislation to limit union wage gains in the public sector.
Q5) James Woodsworth formed the New Democratic Party (NDP).
A)True
B)False
Q6) The One Big Union (OBU) is often associated with the Winnipeg General Strike.
A)True
B)False
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Chapter 5: The Union Perspective
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Q1) Three of the six biggest unions in Canada are public-sector unions.
A)True
B)False
Q2) What two elements of the legal definition of unions are essential under Canada's labour relations laws?
A) labour organization that bargains collectively and supports the right to strike
B) labour organization that bargains collectively and is NOT dominated by the employer
C) labour organization that supports the right to strike and supports political action
D) labour organization that supports political action and is NOT dominated by the employer
Q3) The International Labour Organization has established international labour standards to limit which of the following?
A) child labour
B) freedom of association
C) the right to strike
D) collective bargaining
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Chapter 6: The Management Perspective
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Q1) Which argument suggests that the strategic choice framework does NOT apply in Canada?
A) Labour legislation in Canada is pro-management.
B) Canada's union density rate has fallen rapidly.
C) Union organizing has avoided new sectors of the economy.
D) Canada's public sector is heavily unionized.
Q2) What reason does the text give for arguing that many professional organizations are quasi-union in nature?
A) They can go on strike.
B) They include skilled tradespersons.
C) They are certified by labour relations boards.
D) They limit the supply of qualified labour.
Q3) How did Taylorism perpetuate the master-servant relationship?
A) early assembly lines were small operations with few employees
B) time and motion studies required master-servant interaction
C) management decision making resulted in control of work and the workplace
D) productivity studies showed how to address social needs of workers
Q4) Name three key principles of Barbash's concept of equity
Q5) Describe the two high-performance models that have emerged in Canada.
Page 8
Q6) What are the three key elements of human resources strategies?
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Chapter 7: Negotiations
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Q1) Which form of negotiations involves two parties competing over a limited resource?
A) zero-sum bargaining
B) integrative bargaining
C) principled negotiations
D) intra-organizational bargaining
Q2) What is the conflict of interest assumption?
A) There is a conflict of interests between union and management.
B) There is a conflict of interests between managers and those they manage.
C) There is a conflict of interests between unions and union members.
D) A conflict of interests is necessary for effective bargaining.
Q3) IBB causes a shift from position to interests.
A)True
B)False
Q4) Fisher and Ury assume a dichotomy between integrative and interest-based bargaining processes.
A)True
B)False
Q5) Define and describe the four subprocesses of collective bargaining.
Q6) Why is IBB so difficult to achieve?
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Chapter 8: Collective Agreement Administration
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Q1) Which of the following is a process whereby senior employees are kept employed while more junior employees are laid off?
A) recall
B) bumping
C) seniority
D) super seniority
Q2) Which of the following is a recommended way to improve clarity in collective agreement language?
A) Put similar topics together in long text sections.
B) Use legal language for added certainty.
C) Use a phrase to explain single, simple words.
D) Organize the text using headings.
Q3) Given that unionized employees often receive more training than nonunion employees, language about training is often included in collective agreements.
A)True
B)False
Q4) Present three reasons why union leaders are often given special protection from layoffs through super seniority clauses.
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Chapter 9: Strikes and Dispute Resolution
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Q1) All countries record strike statistics in the same way to enable international comparisons.
A)True
B)False
Q2) What do international strike statistics tell us?
A) It is easy to compare countries' strike activity.
B) Canada has relatively high lost time due to strikes.
C) The OECD keeps standardized strike statistics.
D) Strikes of 100 or more days are common.
Q3) An examination of national strike trends since the mid-1970s suggests that these trends are consistent across which of the following?
A) time
B) union
C) industry
D) revenue
Q4) Which of the following is NOT a possible outcome of a grievance arbitration?
A) grievance denied
B) grievance upheld
C) grievance suspended
D) grievance partially upheld
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Chapter 10: Impacts of Unionization
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Q1) Which of the following is a reason suggested by Koch and Hundley to explain why unionized organizations use a limited number of recruiting techniques?
A) collective agreements limit advertising
B) union jobs are attractive
C) unions cannot recruit
D) common law controls recruitment
Q2) Overall, what does Canadian research evidence suggest regarding performance appraisals in unionized firms?
A) appraisals are more formal than those in nonunionized firms
B) appraisals are supported for development purposes
C) appraisals are seldom used for discipline purposes
D) appraisals are usually used for promotion purposes
Q3) Some research indicates that unionized employees have better access to training at work. However, Canadian results show that more training may also be due to which of the following ?
A) education levels of workers
B) negotiation tactics
C) firm size
D) union density
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Page 12
Chapter 11: Public-Sector Issues
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Q1) Contracting out is a form of privatization.
A)True
B)False
Q2) What are Marshall's conditions of elasticity? How do they relate to the power of unions?
Q3) What do statistics show about unions' most popular reaction to privatization?
A) They responded proactively to reduce adverse effects.
B) They responded by striking and/or using worker slowdowns.
C) They responded by going to court and/or arbitration.
D) They responded creatively by offering alternatives.
Q4) Why were public-sector dispute resolution mechanisms created?
A) to encourage privatization
B) to manage wage increases
C) to prevent strikes
D) to replace arbitration
Q5) The unfettered-strike model seems to work best when services are essential.
A)True
B)False
Q6) What is the designation model of dispute resolution in the public sector in Canada?
Page 13
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Chapter 12: Globalization of Labour Markets
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Q1) Name and explain two challenges for Canadian labour related to the falling union density rate in Canada.
Q2) What was the purpose of the 2008 Declaration on Social Justice for a Fair Globalization?
A) to increase union density internationally
B) to include a core set of labour standards in international human rights law
C) to increase overall productivity for several corporations
D) to achieve progress through international principles of fairness
Q3) Which of the following is an outcome of North Americans' reliance on inexpensive labour and products?
A) mistreatment of workers
B) standardized labour practices
C) product boycotts
D) trade barriers
Q4) What is one possible response to the negative impact globalization has on women and children?
A) standardized labour regulation
B) analysis of trade agreements for their impact on all citizens
C) free movement of labour across borders
D) decentralized labour regulation
Page 14
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