Clinical Skills for Support Workers
Exam Materials
Course Introduction
This course is designed to equip support workers with essential clinical skills required to assist healthcare professionals in a variety of settings. Through a combination of theoretical instruction and hands-on practical training, students will develop competencies in areas such as patient observation, basic wound care, infection prevention and control, personal care procedures, and effective communication with both patients and healthcare teams. Emphasis is placed on understanding the ethical and legal responsibilities of support workers, maintaining patient safety, and fostering a compassionate, person-centered approach to care. Upon completion, students will be prepared to contribute confidently and safely to the delivery of healthcare services within their scope of practice.
Recommended Textbook
Mosbys Canadian Textbook for the Support Worker 4th Edition by
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47 Chapters
1221 Verified Questions
1221 Flashcards
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Page 2
Sheila A. Sorrentino
Chapter 1: The Role of the Support Worker
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Sample Questions
Q1) Which of the following statements is an example of a positive attitude?
A)"Don't blame me."
B)"I work harder than anyone else."
C)"It's not my turn-I did it yesterday."
D)"I'm not sure, but I will find out for you."
Answer: D
Q2) Who assesses clients, makes nursing diagnoses, develops care plans, and implements and evaluates nursing care?
A)Nurse
B)Social worker
C)Physician
D)Spiritual advisor
Answer: A
Q3) Drew interviews his client and asks about religious beliefs.By asking this question, Drew is promoting which of the following?
A)The client's independence
B)The client's dignity
C)The client's preference
D)The client's safety
Answer: B
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Chapter 2: The Canadian Health Care System
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Sample Questions
Q1) Which of the following is an example of a growing trend in Canadian health care?
A)Increase in acute care hospitals
B)Increase in acute care beds
C)Increase in the use of nurse practitioners
D)Increase in the number of nights spent in a hospital
Answer: C
Q2) Afshin lives in Alberta and is going on a month-long vacation to Halifax.While in Halifax, he can continue to utilize his health care coverage.Which principle of medicare does this illustrate?
A)Comprehensiveness
B)Universality
C)Accessibility
D)Portability
Answer: D
Q3) Which of the following is not a classification of home care services?
A)Nursing and professional services
B)Funeral home services
C)Personal care services
D)Support for instrumental activities of daily living
Answer: B
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Chapter 3: Workplace Settings
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Sample Questions
Q1) Which of the following correctly describes an assisted-living residence?
A)Provides services to older adults.
B)Is for persons with terminal illnesses.
C)Provides complex, ongoing rehabilitation.
D)Is for persons with chronic mental health disorders.
Answer: A
Q2) Support workers may be employed in any unit in a hospital, including which of the following?
A)Critical care units
B)Long-term care units
C)Emergency departments
D)A and C
Answer: D
Q3) Bella, 14 years old, is on parole for public misconduct.She may require care from which of the following?
A)Long-term care
B)Mental health services
C)Assisted-living services
D)Care in a group home
Answer: D
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Chapter 4: Health, Wellness, Illness, and Disability
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Sample Questions
Q1) Wyatt had a heart attack one month ago.Despite this, he continues to shovel the snow in his driveway.Wyatt's actions may be related to which of the following?
A)Denial
B)Fear
C)Anxiety
D)Anger
Q2) Mrs.Johnson has had a stroke.Which of the following would assist her to remain in her home?
A)She is a whole person.
B)She has a good prognosis.
C)She is receiving primary prevention.
D)She has a strong social support system.
Q3) All of the following statements about a person experiencing an illness and disability are true except which statement?
A)Many clients with serious illnesses or disabilities quit or limit work.
B)Disability and illness often affect sexual function.
C)Changes to a person's body caused by illness may affect self-image.
D)Illness and disability helps the client gain independence.
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Chapter 5: Interpersonal Communication
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Sample Questions
Q1) What should a support worker remember about the use of slang while working with a client?
A)Slang terms will help the client to feel at home.
B)Slang terms should be used often because professional jargon may confuse the client.
C)Using slang terms is a good way to start a conversation with your client.
D)It is essential to avoid slang terms and swear words and to use professional behaviours and body language in the workplace.
Q2) Which of the following statements about body language is correct?
A)Your appearance sends messages about yourself to others.
B)Facial expressions have the same meanings in all cultures.
C)Maintaining eye contact is important in all cultures.
D)It has minimal effect on communication.
Q3) A client's feces have a strong odour.What should you do if you are the support worker?
A)Tell the client that the feces smells.
B)Ask what the client ate.
C)Control your body language.
D)Avoid eye contact with the client.
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7
Chapter 6: Working With Others: Teamwork, Supervision, and Delegation
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Sample Questions
Q1) Which of the following statements about care conferences is correct?
A)They occur 3 months after admission.
B)The client, the client's family, and the health care team attend the meeting.
C)They usually occur once or twice a year.
D)The purpose is to discuss how the nurses feel.
Q2) Which of the following statements regarding communication within the home care team is correct?
A)Meet in person every day.
B)May communicate via the telephone.
C)Have to report every morning.
D)Can use only written communication.
Q3) Which statement is true about a delegated task?
A)The support worker can refuse to do it if he is busy.
B)Even if the support worker is unsure, she needs to do it.She can ask questions later.
C)The support worker can ignore the request and walk away.
D)In certain circumstances, the support worker has the right to say no.
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Chapter 7: Managing Stress, Time, and Problems
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Sample Questions
Q1) Which of the following is correct about a person who avoids facing a troubling reality?
A)The person is using a defence mechanism.
B)The person is using a state of defence.
C)The person is using a stressor.
D)The person is projecting.
Q2) Which of the following activities can help reduce or cope with stress?
A)Getting less exercise
B)Setting priorities
C)Skipping meals
D)Getting less sleep
Q3) Which of the following statements about stress is correct?
A)Stress is not normal.
B)Stress occurs most in the morning.
C)Stress affects the whole person.
D)A person experiences stress only when awake.
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Chapter 8: Ethics
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Sample Questions
Q1) Which of the following statements about a code of ethics is correct?
A)There is a formal code of ethics for Canadian support workers.
B)It can be used to guide support workers' interactions with clients.
C)It is the same for every employer.
D)It is the same in every country.
Q2) Lena, a support worker, has become close friends with another employee, Liam.Ethically, which one of these facts should Lena report to the supervisor?
A)Liam's previous history of drug use.
B)Liam's inconsistency in following dress code.
C)Liam's failure to follow policy.
D)Liam's recent divorce.
Q3) Which of the following statements is true of ethical decisions?
A)It is harder for support workers to make them.
B)Carefully consider the four principles of health care ethics.
C)They are not part of a support worker's role.
D)Support workers rarely have to make such decisions.
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Chapter 9: Legislation: the Clients Rights and Your Rights
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Sample Questions
Q1) A resident who is unfamiliar to the new support worker is ringing the call bell.The support worker checks the care plan quickly and does not know the meaning of some of the abbreviations related to ambulation and toileting.What should the support worker do first?
A)Look up the abbreviations prior to answering the call bell.
B)Go check on the resident to see what he needs.
C)Check with the supervisor to clarify the care plan.
D)Let another support worker answer the call bell as she knows the resident.
Q2) Which of the following statements about the substitute decision maker for property is correct?
A)The federal government can assign one.
B)This is not a legally binding position.
C)This person makes decisions based on his or her own interests, not the client's.
D)In some provinces, this person is known as the estate trustee.
Q3) Behaving ethically involves doing what is:
A)Right
B)Wrong
C)Good
D)A and C
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Page 11
Chapter 10: Caring About Culture and Diversity
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Sample Questions
Q1) Which of the following is a culture-related belief about illness?
A)Illness is caused by supernatural forces.
B)Illness is caused by folk remedies.
C)Ancient rituals are never used to treat illness.
D)Traditional healers do not treat illness.
Q2) Caring for clients in a nonjudgemental way includes which of the following?
A)Remembering that not everyone has a culture.
B)Reacting negatively to cultural differences.
C)Assuming that if something works for you, it will also work for others.
D)Understanding how your culture influences you.
Q3) Which of the following statements about facial expressions is correct?
A)Some facial expressions are universal.
B)English and Irish people display more facial expressions.
C)Italian and Spanish people display fewer facial expressions.
D)It is easy to correctly judge a person's mood based on facial expression.
Q4) Which of the following statements regarding culture is correct?
A)Ethnicity is not an influence on culture.
B)Culture is not passed down from generation to generation.
C)Culture is not influenced by the age of the client.
D)A person can belong to more than one culture at a time.
Page 12
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Chapter 11: Working With Clients and Their Families
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Sample Questions
Q1) How can the support worker help a resident feel respected?
A)Be courteous and polite.
B)Help the resident with all ADLs.
C)Perform care the way that you think it should be done.
D)Ask visitors to stay in the room during care.
Q2) Which of the following is not an example of someone who is completely dependent?
A)An infant
B)A very young child
C)A client with a broken leg
D)An unconscious person
Q3) Members of _______________ teams are specially trained to help people resolve emotional problems that are causing them distress.
A)Palliative care
B)Occupational therapy
C)Physiotherapy
D)Speech-language pathology
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Chapter 12: Promoting Client Well-Being, Comfort, and Sleep
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Sample Questions
Q1) What saves the body energy, lets the mind and body rest, and allows body functions to slow down?
A)Comfort
B)Rest
C)Relaxation
D)Sleep
Q2) Jacob, a toddler, is crying and fussing.What tool could be used to assess pain in children?
A)Athermometer
B)The Wong-Baker Pain Rating Scale
C)Non-REM sleep
D)The Willy Wonka Pain Rating Scale
Q3) Which statement about Erikson's developmental theory is correct?
A)He developed the theory to describe growth and development.
B)Not all stages have tasks.
C)Every task in a stage must be completed before going on to the next stage.
D)A person's experience in a certain stage can affect them later in life.
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Page 14
Chapter 13: Medical Terminology
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Sample Questions
Q1) The suffix -stomy refers to which of the following?
A)Removal of
B)Cutting into C)Stomach
D)Creation of an opening
Q2) Hemo- means which of the following?
A)Artery
B)Heart
C)Vein
D)Blood
Q3) Derma- means which of the following?
A)Water
B)Stone
C)Tongue
D)Skin
Q4) Cyano- means which of the following?
A)Heart
B)Skin
C)Sugar
D)Blue
Page 15
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Chapter 14: Client Care: Planning, Processes, Reporting, and Recording
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Sample Questions
Q1) The clock shows 7:29 p.m.What would this be using the 24-hour clock?
A)7:29 p.m.
B)729
C)0729
D)1929 hrs
Q2) Which one of the following is a sign?
A)Yellow urine
B)Chest pain
C)Stiff joints
D)Blurred vision
Q3) Which is true about an intervention?
A)Requires a doctor's order
B)Is an action or a measure taken by the health care team
C)Is the same as a nursing diagnosis
D)Is the same as the comprehensive care plan
Q4) Nursing process is focused on which of the following?
A)The client's needs
B)The physician's orders
C)Agency policies
D)The chart
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Chapter 15: Measuring Height, Weight, and Vital Signs
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Q1) A systolic blood pressure below 90 mm Hg and a diastolic pressure below 60 mm Hg is referred to as which of the following?
A)Hypertension
B)Hypotension
C)Bradycardia
D)Tachycardia
Q2) Which one of the following instruments is used to listen to sounds produced by the body?
A)Thermometer
B)Sphygmomanometer
C)Stethoscope
D)Cuff
Q3) The client has a heart rate over 100 beats per minute.What is the correct term for this?
A)Bradycardia
B)Tachycardia
C)Hypotension
D)Hypertension
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Chapter 16: Abuse Awareness
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Q1) Ronald has pressure sores.What could these be related to?
A)Neglect
B)Physical abuse
C)Sexual abuse
D)Emotional abuse
Q2) Hurting a person's self-esteem through insults is known as which of the following?
A)Emotional abuse
B)Ageism
C)Emotional neglect
D)Defamation
Q3) A resident, Martha, fears bathing and, especially, perineal care.This fear could be caused by her having experienced which of the following?
A)Physical abuse
B)Sexual abuse
C)Emotional abuse
D)Financial abuse
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Chapter 17: Body Structure and Function
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Q1) What is the waxy substance secreted by glands in the ear called?
A)Cerumen
B)Malleus
C)Incus
D)Cochlea
Q2) Which of the following is the muscular part of the heart?
A)The pericardium
B)The myocardium
C)The endocardium
D)The ventricles
Q3) Maggie has low levels of thyroid hormone.She can expect to have the following changes in her body except which of the following?
A)Weight gain
B)Slowed movements
C)Slowed body processes
D)Too much sugar in the blood
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Chapter 18: Growth and Development
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Q1) Which of the following is a developmental task of infancy?
A)Tolerating separation from the primary caregiver
B)Using words to communicate
C)Asserting independence
D)Learning to walk
Q2) What is the time between puberty and adulthood is called?
A)Menarche
B)Adolescence
C)Menopause
D)Middle adulthood
Q3) Infants develop certain skills by 6 months.Which one of these skills would be included?
A)Sit up while supported
B)Raise their head and shoulders when lying on their stomach
C)Grasp objects and play with their toes
D)Chew and bite finger foods
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Page 20
Chapter 19: Caring for Mothers and Infants
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Q1) Which would be appropriate water temperature for bathing an infant?
A)36.7°C to 37.8°C (98°F to 100°F)
B)37.8°C to 40.6°C (100°F to 105°F)
C)38.9°C to 42.2°C (102°F to 108°F)
D)40.6°C to 43.3°C (105°F to 110°F)
Q2) What is an episiotomy?
A)An incision into the perineum
B)Needed for a Caesarean section
C)A complication of pregnancy
D)A postpartum infection
Q3) To promote safety and security for a crying baby, what must the support worker do?
A)Change the baby's diaper.
B)Feed the baby.
C)Change the baby's position.
D)Respond to the baby's cries.
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Chapter 20: Caring for the Young
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Q1) Vaccines prevent diseases that can lead to which of the following?
A)Headaches
B)Paralysis
C)Increase in weight
D)Decrease in weight
Q2) What should the support worker remember when providing support care to a family in their home?
A)Their stress should be your stress.
B)You do not need to be concerned with the family's routine.
C)Responsibilities will vary according to each family's situation.
D)You should tell the family about your rules.
Q3) The Johnson family have just moved into their new home.There are a lot of things going on, and both parents appear to be disorganized and stressed out.How could this affect their children?
A)The children will be stressed too.
B)The children will feel pressure to help out.
C)The children may be at increased risk of accidentally being hurt.
D)It probably will not affect the children.
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22
Chapter 21: Caring for Older Adults
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Q1) In men, all of the following occur with aging, except which?
A)An erection takes longer to occur.
B)The time between erection and orgasm is longer.
C)Orgasm is longer and more forceful.
D)Erections are lost quickly.
Q2) The sex hormone in men that decreases with age is which of the following?
A)Testosterone
B)Insulin
C)Estrogen
D)Progesterone
Q3) Mrs.Jorges urinates frequently throughout the night.What could she be encouraged to do to reduce the need to urinate at night?
A)Drink only water.
B)Drink most fluids before 1700 hours.
C)Urinate before going to bed.
D)Restrict her fluid intake.
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Chapter 22: Safety
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Sample Questions
Q1) When using a fire extinguisher, what is the first step?
A)Remove the safety pin.
B)Direct the extinguisher at the top of the fire.
C)Push down on the top handle.
D)Spray the contents in a direct line.
Q2) Which is correct regarding safety measures taken by the support worker?
A)Measures must not result in accidents.
B)Measures must not result in injury.
C)Measures must not interfere with the client's rights.
D)Measures must not agitate the client.
Q3) The following statements are about preventing burns.Which one is correct?
A)Clients can use space heaters in their rooms.
B)Clients can smoke in bed.
C)Clients can use heating pads.
D)Clients cannot smoke where oxygen is used.
Q4) What does WHMIS stands for?
A)Work and Home Materials Instruction System
B)Work and Home Material Information System
C)Workplace Hazardous Materials Information System
D)Work Hazardous Material Information System
Page 24
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Chapter 23: Preventing Infection
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Q1) What is the correct term for a microbe that is harmful and can cause an infection?
A)A nonpathogen
B)A pathogen
C)Normal flora
D)An endospore
Q2) Where are microbes found?
A)In blood, body fluids, excretions, and secretions
B)In the air and in water
C)In the respiratory system and digestive system
D)Everywhere
Q3) The support worker is putting on the first sterile glove, and some fingers get caught in the glove.What should be the next step?
A)Ask a co-worker to straighten the glove.
B)Straighten the glove with the ungloved hand.
C)Get a new pair of gloves.
D)Put on the other glove.
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Chapter 24: Skin Care and Prevention of Wounds
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Q1) When the dermis and epidermis of the skin are broken, it is referred to as which of the following?
A)Trauma
B)Gangrene
C)A partial-thickness wound
D)A full-thickness wound
Q2) Carl is recovering after receiving a laceration in a motor vehicle accident 8 days ago.Which phase of the wound healing process is he in?
A)Maturation phase
B)Proliferative phase
C)Inflammatory phase
D)Tertiary phase
Q3) When the skin and underlying tissues are pierced, this wound is called which of the following?
A)An incision
B)A penetrating wound
C)A contusion
D)A puncture wound
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Chapter
25: Body Mechanics: Moving, Positioning, Transferring, and Lifting the Client
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Q1) The support worker can push, pull, slide, or lift an object.Which movement is easier?
A)Pushing
B)Pulling
C)Sliding
D)Lifting
Q2) A client is in bed and unable to move on her own.How often should the client be repositioned?
A)At least every hour
B)At least every 2 hours
C)At least every 4 hours
D)At least every shift
Q3) What is a base of support?
A)The way the head, trunk, arms, and legs are aligned with one another
B)Posture
C)The area on which an object rests
D)The movement of the body
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Chapter 26: Exercise and Activity
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Q1) How are active range-of-motion exercises performed?
A)By the client
B)By the client with the help of a health care team member
C)By the client with your help
D)With a trapeze
Q2) The doctor ordered strict bed rest for a client.Which of the following statements is correct?
A)The client can perform some activities of daily living.
B)Everything is done for the client.
C)The client can use the bedside commode.
D)The client can use the bathroom.
Q3) A resident has atrophy.The support worker understands that atrophy means which of the following?
A)A decrease in size or wasting away of tissue
B)The lack of joint mobility caused by abnormal shortening of a muscle
C)The loss of muscle strength as a result of inactivity
D)A drop in blood pressure when a person stands up
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Chapter 27: Rehabilitation Care
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Q1) While providing rehabilitation care to a client, the support worker should do which of the following?
A)Remember that the client needs pity.
B)Remember that the client needs to be dependent.
C)Protect the client's right to dignity.
D)Provide complete ADL care.
Q2) When assisting with rehabilitation, the support worker should do which of the following?
A)Do what the client wants.
B)Protect the client's right to dignity.
C)Apply assistive devices.
D)Show pity and sympathy.
Q3) It is time for you to assist Mrs.Halloway in a bath, but she hasn't slept well and is very tired after a session with the physiotherapist.She would like to wait until later.How should the support worker proceed?
A)If possible, wait until she has rested.
B)Have her bathe, as this is part of the care plan.
C)Inform the physiotherapist about the problem.
D)Have her bathe on her own.
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Page 29
Chapter 28: Nutrition and Fluids
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Q1) How many calories does 1 g of fat provide?
A)1
B)4
C)9
D)15
Q2) Which vitamin is needed for nerve function?
A)Vitamin A
B)Vitamin B1
C)Vitamin C
D)Vitamin D
Q3) What is edema?
A)Difficulty swallowing.
B)A decrease in the amount of water in body tissues.
C)The swelling of body tissues with water.
D)The backward flow of food from the stomach into the mouth.
Q4) Which mineral is needed for heart function?
A)Sodium
B)Iron
C)Iodine
D)Potassium
Page 30
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Chapter 29: Enteral Nutrition and Intravenous Therapy
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Q1) Shortness of breath is an example of which of the following?
A)A complication resulting from loss of vitamins and minerals
B)A complication of IV therapy
C)A side effect of nasogastric feeding
D)A side effect of diarrhea
Q2) The support worker notices bleeding from an IV insertion site.Which of the following actions is correct?
A)Telling your supervisor at once
B)Applying a dressing over the needle or catheter
C)Clamping the IV tubing
D)Discontinuing the IV
Q3) Dana, the support worker, is checking on a home care client with an IV.Dana observed that the catheter has become dislodged and the site is bleeding.What should Dana do?
A)Apply splints or restraints to prevent movement of the extremity.
B)Apply pressure with sterile gauze, according to Standard Practices, and contact your supervisor immediately.
C)Assist the client with turning and repositioning.
D)Restrain your client.
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Page 31
Chapter 30: Personal Hygiene
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Sample Questions
Q1) A client likes to use bath oil.To ensure the client's safety, the support worker should practice measures for which of the following reasons?
A)To prevent falls
B)To prevent burns
C)To promote comfort
D)To prevent infection
Q2) After the support worker finishes brushing a client's teeth, what is the next step?
A)Let the client rinse his mouth with water.
B)Floss the client's teeth.
C)Let the client use mouthwash.
D)Brush the client's tongue.
Q3) Edgar is a confused 84-year-old resident.To meet his hygiene needs, what must the support worker do?
A)Find out from the client's ID bracelet
B)Review the client's medical record
C)Ask the client what to do
D)Follow the client's care plan
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Chapter 31: Grooming and Dressing
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Sample Questions
Q1) What is an excessive amount of dry, white flakes from the scalp?
A)Alopecia
B)Dandruff
C)Pediculosis
D)Hirsutism
Q2) Which of the following is the correct term for excessive body hair?
A)Alopecia
B)Dandruff
C)Pediculosis
D)Hirsutism
Q3) Which of the following is a risk when shaving?
A)Nicks and cuts
B)Irritated skin and rashes
C)Sores
D)Pediculosis corporis
Q4) Long or broken nails are dangerous because of which reason?
A)They can scratch the skin.
B)They can cause infection.
C)They can cause blisters.
D)They can lead to gangrene.
Page 33
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Chapter 32: Urinary Elimination
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26 Flashcards
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Sample Questions
Q1) What does the term dysuria means?
A)Sugar in the urine
B)Blood in the urine
C)A scant amount of urine
D)Painful or difficult urination
Q2) Why does a filled urinal present safety hazards?
A)It is easily spilled.
B)It is a source of odours.
C)It is an unpleasant sight.
D)It needs to be emptied.
Q3) A resident has just been transferred from hospital back to the facility and has an indwelling catheter in place.Which of the following actions is most appropriate while transferring the resident from stretcher into bed?
A)Remove the catheter.
B)Connect the catheter to a leg bag.
C)Place the tube and drainage bag between the resident's legs.
D)Hang the drainage bag over the end of stretcher.
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Chapter 33: Bowel Elimination
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Sample Questions
Q1) What does the term flatulence mean?
A)The excessive formation of gas or air in the stomach and intestines
B)Gas or air passed through the anus
C)Formation of black, tarry stools
D)Excreted feces
Q2) When are ostomy pouches usually changed?
A)Every day
B)Every time feces are present
C)Every 3 to 7 days
D)Every month
Q3) What does the term defecation mean?
A)Passage of hard, dry stools
B)Frequent passage of liquid stools
C)Prolonged retention and accumulation of feces in the rectum
D)The process of excreting feces from the rectum through the anus
Q4) Which of the following is a sign of fecal impaction?
A)The frequent passage of liquid stools
B)Marble-sized stools
C)Liquid feces seeping from the anus
D)Passage of large stools
35
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Chapter 34: Beds and Bed Making
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Sample Questions
Q1) Lauren has not heard of a turning pad before.What does she need to know about this?
A)It could cause incontinence.
B)It could protect the client's skin from friction and shearing.
C)It could increase the risk for a health care-associated infection.
D)It could increase friction and shearing.
Q2) Which of the following will cause the spread of microorganisms?
A)Shaking linens
B)Placing dirty linens in a laundry bag
C)Rolling dirty linens away from you
D)Performing hand hygiene before handling clean linens
Q3) Which of the following can be used as an assistive device to turn and move a client in bed?
A)Mattress pad
B)Bottom sheet
C)Incontinence pad
D)Sliding pad
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Chapter 35: Mental Health Disorders
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Sample Questions
Q1) What does the term panic mean?
A)A persistent thought or desire
B)Extreme suspicion about a person or a situation
C)An intense and sudden feeling of fear, anxiety, terror, or dread
D)Not being able to correctly view or interpret reality
Q2) Eating substances without nutritional value for a period of at least a month is known as which of the following disorders?
A)Anorexia nervosa
B)Bulimia nervosa
C)Binge eating
D)Pica
Q3) A person who has agoraphobia has a fear of what?
A)Hurting someone
B)One's thoughts causing someone harm.
C)Being in an open, crowded, or public space
D)Being trapped in an enclosed or narrow space.
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Chapter 36: Disorientation, Delirium, and Dementia
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Sample Questions
Q1) Diseases that affect the brain can affect cognitive functioning.Which of the following are cognitive functions of the brain?
A)Memory and walking
B)Reasoning and walking
C)Ability to grasp objects.
D)Judgement and behaviour
Q2) A client with ADRD thinks that the food has been poisoned.What is this client experiencing?
A)A hallucination
B)A delusion
C)A catastrophic reaction
D)Sundowning
Q3) Which of the following statements about dementia is true?
A)It is a single disease.
B)It involves a progressive loss of speech.
C)It involves a progressive loss of language skills.
D)It involves a progressive loss of brain functioning.
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Chapter 37: Common Diseases and Conditions
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Sample Questions
Q1) What is a fracture in which the bone is broken but the skin is intact called?
A)A closed fracture
B)A compound fracture
C)An open fracture
D)A spiral fracture
Q2) A client has a red, hard, and hot area along the course of a vein.The support worker knows that these are signs of which condition?
A)Abuse
B)Gavage
C)Aspiration.
D)Phlebitis
Q3) A resident in a facility has a prosthesis.The support worker should notify the supervisor at once if which of the following is observed?
A)Missing stocking
B)Swelling or redness at the prostheses site
C)Arthritis
D)Adduction
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Chapter 38: Developmental Disorders and Disabilities
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Sample Questions
Q1) Which of the following statements about fetal alcohol spectrum disorders (FASD) is correct?
A)It is not a preventable childhood disability.
B)It usually causes an intellectual disability.
C)It usually causes hypoactivity.
D)Women with FASD are be unable to have a normal baby.
Q2) What does the care of a client with cerebral palsy depend on?
A)The client's financial abilities
B)The client's gender
C)The severity of the cerebral palsy
D)Agency policy and procedures
Q3) Chris, a support worker, suspects child abuse with one of his clients and reported this to his supervisor immediately.Chris must also report child abuse to which of the following?
A)To the child's family
B)Directly to a public authority
C)To a hospital
D)To the emergency medical service
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Chapter 39: Speech and Language Disorders
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Sample Questions
Q1) Which of the following is not a type of aphasia?
A)Receptive aphasia
B)Expressive aphasia
C)Universal aphasia
D)Global aphasia
Q2) Distractions can affect a client's concentration.Which of the following would not assist your client to communicate?
A)Making sure your client is in a proper sitting position
B)Closing any nearby doors and windows
C)Turning down the volume of the TV
D)Turning down the volume of the radio
Q3) Which of the following is a comment that a client with aphasia might say related to his situation?
A)"It will be all right."
B)"I feel calm and quiet."
C)"I felt imprisoned in a tomb."
D)"I don't always want to speak."
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Chapter 40: Hearing and Vision Disorders
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Sample Questions
Q1) What does the term vertigo mean?
A)Dizziness
B)Ringing in the ears
C)A sign language
D)Hearing loss
Q2) After removal of a client's artificial eye, what should the support worker do first?
A)Wash the artificial eye with soap and cool water.
B)Wash the artificial eye with mild soap and warm water.
C)Wash the eye socket with a cleaning solution.
D)Check the socket's condition.
Q3) Otitis media is most common in which group?
A)Infants and children
B)Teenagers
C)Adults
D)Older adults
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Chapter 41: Oxygen Needs
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Sample Questions
Q1) Part of the lung has collapsed.What is this condition called?
A)Dehiscence
B)An evisceration
C)Hypoxemia
D)Atelectasis
Q2) What is difficult, laboured, or painful breathing called?
A)Apnea
B)Bradypnea
C)Dyspnea
D)Orthopnea
Q3) The client can only breathe deeply and comfortably when sitting.What is the correct term for this?
A)Apnea
B)Bradypnea
C)Dyspnea
D)Orthopnea
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43
Chapter 42: Home Management
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Sample Questions
Q1) Sophia, a support worker, locks up all the toxic cleaners in her client's house because her client has young children.What is this an example of?
A)Dignity
B)Safety
C)Privacy
D)Preference
Q2) Roger, a support worker, has run out of disinfectant and still needs to clean the bathroom sink.What should he use?
A)All-purpose cleaner
B)Baking soda
C)Salt water
D)White vinegar and water
Q3) According to cleaning guidelines, which of the following should be cleaned last?
A)Bathroom
B)Kitchen
C)Hallway
D)Closet
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Page 44
Chapter 43: Assisting With Medications
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Sample Questions
Q1) A client applies an ointment on a rash.What kind of effect would this medication have?
A)Systemic
B)Localized
C)Topical
D)Varied
Q2) What is distribution?
A)Chemical reactions that take place to convert a drug from smaller molecules into waste products
B)The passage of a drug from the site of administration into the bloodstream
C)The path the drug takes from the bloodstream to the body tissues at the intended site of action
D)How a medication enters and is absorbed in the body
Q3) The client has been ordered a sublingual medication.How would the medication be administered?
A)The medication would be placed inside her mouth against her cheek.
B)The medication would be injected under the skin.
C)The medication would be placed under her tongue.
D)The medication would be placed in her rectum.
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Page 45
Chapter 44: Heat and Cold Applications
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Sample Questions
Q1) An aquathermia pad is set at 40.5°C (105° F).This is considered to be what type of application?
A)Very hot application
B)Hot application
C)Warm application
D)Tepid application
Q2) What parts of the body does a sitz bath involve?
A)A hand and wrist
B)A foot and ankle
C)A knee and hip
D)The perineal and rectal areas
Q3) Which of the following is a dry heat application?
A)Warm compress
B)Warm soak
C)Sitz bath
D)Wheat bag or bean bags
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Chapter 45: Working in Acute Care
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Sample Questions
Q1) A client tells the support worker that he is afraid of surgery because his uncle had a lot of pain after his hip surgery.What should the support worker do?
A)Tell the client not to worry.
B)Change the subject.
C)Call the client's doctor.
D)Report the client's concerns to the nurse.
Q2) After surgery, when does the client ambulate for the first time?
A)On the day of surgery
B)2 days after surgery
C)3 days after surgery
D)When the client feels strong enough
Q3) Deep breathing and coughing exercises help prevent which of the following complications?
A)Infection and skin breakdown
B)Muscle and joint pain
C)Incision pain
D)Pneumonia and atelectasis
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Chapter 46: End-Of-Life Care
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Sample Questions
Q1) A client is in palliative care.Her doctor wants to talk to her about a "Do Not Resuscitate" order.The client tells the doctor to "go away" and turns her back.What stage of dying is she in?
A)Anger
B)Bargaining
C)Depression
D)Acceptance
Q2) A client has been told that she has cancer and that it cannot be treated.She insists that the reports are wrong.What stage of dying is the client in?
A)Denial
B)Anger
C)Bargaining
D)Depression
Q3) What is an advance directive?
A)The care plan
B)An order not to resuscitate the person
C)A document stating a person's wishes about health care that would be consulted when that person cannot make such decisions
D)A document stating the person's wishes about life insurance measures
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Chapter 47: Starting Your Career
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Sample Questions
Q1) When delivering her letter of application, Milena should consider which of the following?
A)Not printing a hard copy if she is sending it by email
B)That delivery by courier is not an appropriate option
C)That sending it via email is acceptable
D)Delivering by hand, as a last option
Q2) A letter of application includes which of the following?
A)The applicant's vacation request
B)The contact person's name in the right margin
C)The purpose for writing the letter
D)The applicant's signature in pen or pencil
Q3) When completing a job application, how many references should be prepared to give?
A)One
B)Two
C)Three
D)Four
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