Career Management
Final Test Solutions
Course Introduction
Career Management is a comprehensive course designed to equip students with the knowledge and skills necessary for effective career planning and professional growth. The curriculum covers essential topics such as self-assessment, goal setting, personal branding, job search strategies, resume and cover letter development, networking, and interview preparation. Students explore current labor market trends, learn how to adapt to changing career landscapes, and develop lifelong skills for navigating workplace challenges and opportunities. By the end of the course, participants will be better prepared to make informed career decisions and proactively manage their professional development.
Recommended Textbook
Professionalism Skills for Workplace Success 3rd Edition by Lydia E. Anderson
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16 Chapters
1680 Verified Questions
1680 Flashcards
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Chapter 1: Your Attitude and Personality
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134 Verified Questions
134 Flashcards
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Sample Questions
Q1) A(n) ________ is a strong belief toward people, things, and situations. Answer: Attitude
Q2) It is not necessary to set goals in your personal life; you only need them for your career.
A)True
B)False Answer: False
Q3) ________ are ideas that are important to you as an individual. Answer: Values
Q4) It is more important to rely on what others think of you rather then to be self-confident.
A)True
B)False Answer: False
Q5) Your behavior is a reflection of your personality.
A)True
B)False Answer: True
Q6) ________ is how you view yourself. Answer: Self-concept
Page 3
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Chapter 2: Goal Setting and Life Management
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95 Verified Questions
95 Flashcards
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Sample Questions
Q1) A(n) ________ is money you owe.
A) Bill
B) Debt
C) Expense
D) All of the above
E) None of the above
Answer: B
Q2) You should never take out a loan.
A)True
B)False
Answer: False
Q3) Money coming in is called:
A) Gross amount
B) Expense
C) Income
D) All of the above
E) None of the above
Answer: C
Q4) ________ is the amount of money that is yours after paying off debt.
Answer: Net worth
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Chapter 3: Personal Financial Management
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82 Verified Questions
82 Flashcards
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Sample Questions
Q1) If you seem to not have enough time to get work done in a typical work day, you need:
A) To work overtime
B) Time management
C) A new job
D) All of the above
E) None of the above
Answer: B
Q2) The one-touch policy means when dealing with a project by either placing it in a priority pile, passing it on, or throwing it away.
A)True
B)False
Answer: True
Q3) Taking your work troubles home:
A) Results in stress
B) Is unavoidable
C) Both A and B
D) None of the above
Answer: A
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Page 5
Chapter 4: Time and Stress Managementorganizational Skills
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) You are expected to display professional behavior at work in the following areas:
A) Attire
B) Technology usage
C) Social etiquette
D) All of the above
E) None of the above
Q2) An RSVP is:
A) Normally a suggestion, not required behavior
B) A French term asking you to respond to an invitation
C) Both A and B
D) None of the above
Q3) A(n) ________ addresses a company's dress policies.
Q4) Always include the business subject in the subject line when sending e-mail at work. A)True
B)False
Q5) When dining, always place your napkin on your lap as soon as you are seated. A)True B)False
6
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Chapter 5: Ethics, Politics, and Diversity
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170 Verified Questions
170 Flashcards
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Sample Questions
Q1) It is best to avoid workplace politics because:
A) Only mean people get involved in politics at work
B) Only those in authority win
C) Both A and B
D) None of the above
Q2) It is important to identify who and what determines what is morally right and wrong.
A)True
B)False
Q3) Cultural differences have both a positive and negative impact on business.
A)True
B)False
Q4) Most people harbor some type of prejudice.
A)True
B)False
Q5) Diversity in the workplace can be positive.
A)True
B)False
Q6) ________ is the different behavior patterns of people.
Q7) ________ is power that uses threats and punishment.
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Chapter 6: Etiquettedress
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93 Verified Questions
93 Flashcards
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Sample Questions
Q1) When in the presence of senior executives of your company:
A) If your boss is not present, speak poorly of your boss if he or she is unfair
B) Ignore the senior executive
C) Be aggressive and take the lead in a conversation
D) None of the above
Q2) A company's ________ is similar to a company's personality.
Q3) If there is a common refrigerator for employees:
A) It's acceptable to eat whatever is being stored, as long as there is no name on the container
B) The company must hire someone to clean the refrigerator every week
C) It is considered stealing if you eat someone else's food
D) Both B and C
Q4) ________ is defined as pushing power and decision making to individuals.
A) Legitimate power
B) Responsibility
C) Accountability
D) Empowerment
Q5) Responsibility means employees report back to whoever empowered them.
A)True
B)False
8
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Chapter 7: Customer Servicequality
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111 Verified Questions
111 Flashcards
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Sample Questions
Q1) Most companies do not need to have a formal budget.
A)True
B)False
Q2) The customer is always right.
A)True
B)False
Q3) If you have a problem in your department, you should discuss it with the president of the company.
A)True
B)False
Q4) A(n) ________ is the way a company is organized.
A) Organizational chart
B) Organizational structure
C) Corporate organization
D) Chain of command
Q5) A company's ________ is its road map for success.
Q6) The three levels of management include strategic, executive, and tactical.
A)True
B)False
Q7) A(n) ________ is a visual display of a company's structure.
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Chapter 8: Human Resource Management
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94 Verified Questions
94 Flashcards
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Sample Questions
Q1) An employee's primary contact with a union is through the:
A) Union contract
B) Shop steward
C) Human resources department
D) Union president
Q2) A(n) ________ is an organization whose purpose is to protect the rights of employees.
A) Union
B) Bargaining agent
C) Open shop
D) Grievance
Q3) During a formal evaluation:
A) Immediately interrupt your supervisor if you disagree with the assessment
B) Respectfully argue or challenge your supervisor
C) Sit quietly and listen to the supervisor's assessment
D) Sit quietly during the assessment, then write an emotional response
Q4) Dental benefits include care for your teeth.
A)True
B)False
Q5) A(n) ________ works 40 or more hours per week.
Page 10
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Chapter 9: Communication
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106 Verified Questions
106 Flashcards
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Sample Questions
Q1) Although body language is important, you need verbal communication to send a message.
A)True
B)False
Q2) ________ is when a receiver interprets the sent message.
A) Encoding
B) Interpreting
C) Transmitting
D) Decoding
Q3) You should express kindness to others with both your words and body language.
A)True
B)False
Q4) If you make a poor choice and speak poorly of a coworker behind his or her back:
A) If confronted, lie and say you never said anything bad
B) Immediately apologize to the person you offended
C) Keep silent and hope no one notices
D) None of the above
Q5) Communication is being able to convey a message from a sender to a receiver. A)True
B)False
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Chapter 10: Accountability and Workplace Relationships
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94 Verified Questions
94 Flashcards
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Sample Questions
Q1) While working, using your electronic communication devices as a distraction will be viewed as unprofessional.
A)True
B)False
Q2) If your e-mail message contains several points, it is appropriate to:
A) Send several messages
B) Bullet or number each item
C) Use headings to make it easy for the reader
D) Write key points in all capital letters
Q3) Ignoring an e-mail message is rude and communicates to the sender that you do not care.
A)True
B)False
Q4) A teleconference is
A) Interactive communication
B) Using two-way video and audio technology
C) Allowing others from another location see and hear meeting
D) All of the above
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Chapter 11: Teamwork, Motivation, and Leadership
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123 Verified Questions
123 Flashcards
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Sample Questions
Q1) Job burnout can be caused by working too long on a high-synergy team.
A)True
B)False
Q2) Leaders only guide and motivate employees.
A)True
B)False
Q3) Motivation comes from:
A) The company's culture
B) The immediate boss/supervisor
C) Within an individual
D) The company's leadership
Q4) Motivation is created from a boss or employer.
A)True
B)False
Q5) If a team make a wrong decision:
A) Let the team member that made the decision know he or she was wrong
B) Do not place blame
C) Both A and B
D) None of the above
Q6) ________ are developed within a formal organizational structure.
Page 13
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Chapter 12: Conflict and Negotiation
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) It is important to view a disagreement:
A) From your opponent's side
B) With a neutral mind
C) With a closed mind
D) None of the above
Q2) Prior to seeking outside assistance in resolving conflict at work:
A) Exhaust all internal remedies
B) Tell all your coworkers about the company's mishandling of the incident
C) Threaten to contact an attorney
D) None of the above
Q3) If you are a victim of workplace harassment:
A) Immediately contact your supervisor or human resources department
B) Talk directly to the individual whose behavior is offensive and tell him or her to stop if the harassment is relatively minor
C) Document all conversations and incidents
D) All of the above
Q4) Conflict issues should be kept confidential.
A)True
B)False
Q5) ________ is unwanted advances of a sexual nature.
Page 14
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Chapter 13: Job Search Skills
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79 Verified Questions
79 Flashcards
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Sample Questions
Q1) Include your network list and marriage certificate in your job search portfolio.
A)True
B)False
Q2) A career objective or personal profile:
A) Should be clearly stated on your network portfolio
B) Is legally required for many positions
C) Is a statement that introduces your skills and interest in a position
D) Is a way to find out if your target company is a good fit
Q3) Industry research begins with identifying various environments.
A)True
B)False
Q4) An electronic image is:
A) Formed when someone is communicating with you through electronic means
B) Formed by how you conduct yourself over the phone
C) Formed from how you send your résumé
D) All of the above
Q5) An electronic image is formed by someone communicating your through electronic means.
A)True
B)False
Page 15
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Chapter 14: Resume Package
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74 Verified Questions
74 Flashcards
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Sample Questions
Q1) Before sending out your resume and cover letter you should have several individuals whom you trust to review it for mistakes.
A)True
B)False
Q2) Résumés should include:
A) Job-specific skills
B) A career objective
C) Transferable skills
D) All of the above
Q3) A résumé:
A) Should only be given to individuals in your network
B) Is not necessary for a successful job search
C) Should be continually updated
D) Should be updated every four years
Q4) Phrases for work experience may include:
A) Planned, scheduled, and performed clerical work
B) Provided training for new employees
C) Processed and prepared materials
D) All of the above
Q5) Write a functional resume.
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Chapter 15: Interview Techniques
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109 Verified Questions
109 Flashcards
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Sample Questions
Q1) Your personal commercial should include:
A) Goals and related job skills
B) Marriage status and housing information
C) Hobbies and personal interests
D) All of the above
Q2) An ________ is a small folder containing copies of relevant document for the interview.
Q3) All of the following are appropriate interview questions for you to ask EXCEPT:
A) What type of benefit package do you offer?
B) What are the work hours of the position?
C) When will you be making a hiring decision?
D) What is the greatest challenge your industry is currently facing?
Q4) Under the Civil Rights Act, employers have a legal obligation to:
A) Not hire the most qualified candidate
B) Provide every qualified candidate equal opportunity to interview
C) Hire you if you are a minority
D) Provide only those with disabilities the opportunity to interview
Q5) During the interview, pay attention to the body language of the interviewer.
A)True
B)False
Page 17
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Chapter 16: Career and Life Changes
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Job interviews should be scheduled before or after work hours or during your lunch period.
A)True
B)False
Q2) Quitting a job before you have another one waiting is acceptable because it provides you more time for a job search.
A)True
B)False
Q3) Experiencing excessive workplace stress:
A) Should be ignored
B) Is a sign of weakness
C) Is a valid reason to change jobs
D) All of the above
Q4) A(n) ________ is when you leave your job on your own.
Q5) When you are fired, you will immediately receive your final paycheck, which should include your accrued vacation.
A)True
B)False
Q6) Write a letter of resignation
Q7) Why is it important to continue learning new skills?
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