Career Development Exam Practice Tests
Course Introduction
Career Development explores the theories, tools, and practical strategies necessary for students to assess their interests, skills, and values to make informed career decisions. The course emphasizes self-assessment, goal setting, resume building, interview techniques, networking, and the exploration of various career paths. Students will develop actionable plans to pursue their professional objectives, while also learning about current labor market trends and the importance of lifelong learning in adapting to an evolving job market.
Recommended Textbook
Human Relations for Career and Personal Success 11th Edition by Andrew J. DuBrin
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17 Chapters
867 Verified Questions
867 Flashcards
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Page 2
Chapter 1: Human Relations and You
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50 Verified Questions
50 Flashcards
Source URL: https://quizplus.com/quiz/29268
Sample Questions
Q1) The term developmental opportunity in a performance evaluation system refers to a(n)________.
A)chance to take over for the manager for a while
B)area of needed improvement
C)area of outstanding strength
D)chance to get promoted
Answer: B
Q2) Information about people in general has limited value in improving self-understanding.
A)True
B)False
Answer: False
Q3) From the standpoint of management, human relations is quite important because it contributes to ________.
A)organizational effectiveness
B)control over employees
C)uniformity among the workers
D)high turnover of employees
Answer: A
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Page 3
Chapter 2: Self-Esteem and Self-Confidence
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) Gail, an information technology specialist, can use the Galatea effect to boost her self-confidence by setting a very high performance goal for her next assignment.
A)True
B)False
Answer: True
Q2) George, a city planner, can use the Galatea effect to boost his self-confidence by ________.
A)establishing the goal of developing an award-winning plan for an urban park
B)asking his boss to give him an outstanding performance evaluation
C)establishing a few easy work goals for the year
D)asking a large number of contacts to "like him" on Facebook
Answer: A
Q3) Bouncing back from setbacks and embarrassments is often referred to as ________, and is a major contributor to personal effectiveness.
A)resilience
B)jumping
C)helping
D)driving
Answer: A
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Page 4
Chapter 3: Self-Motivation and Goal Setting
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) Bart is highly self-disciplined so he is likely to make a lot of excuses for not achieving a goal so he appears to be a focused individual.
A)True
B)False
Answer: False
Q2) Sandra is the CEO of a company with a representative American workforce. She can therefore expect about 80 percent of the company workforce to be highly engaged.
A)True
B)False
Answer: False
Q3) Alicia is engaged in her work as a KFC store (restaurant)manager. She is therefore likely to ________.
A)engage in conversation while at work
B)set unrealistic goals for members of her crew
C)expect to be receive a big bonus whether or not her store performs well
D)do whatever she can to help her crew during peak workloads
Answer: D
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Page 5
Chapter 4: Emotional Intelligence, Attitudes, and Happiness
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47 Verified Questions
47 Flashcards
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Sample Questions
Q1) Courtesy toward coworkers is an important component of organizational citizenship behavior.
A)True B)False
Q2) Being fair, kind, and trusting of others does not lead to happiness, because they tend to take advantage of you.
A)True B)False
Q3) Negativity and cynicism on the job is never helpful, even in jobs such as auditor or store detective.
A)True
B)False
Q4) Earning large sums of money tends to lower a feeling of well-being, because wealthy people worry so much about soon becoming poor.
A)True B)False
Q5) Attitudes can be changed by reversing the processes by which they were formed. A)True B)False
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Chapter 5: Values and Ethics
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) A survey about ethics in business reported in the human relations text indicated that about ________.
A)99 percent of employees prefer high pay to good ethics
B)one percent of employees have observed misconduct on the job
C)40 percent of employees have observed misconduct on the job
D)95 percent of employees think that top management is unethical
Q2) The digital life style has become a value for many people.
A)True
B)False
Q3) One guideline for making ethical decisions and behaving ethically is ________.
A)making sure you don't get caught
B)behaving ethically out of fear
C)developing the right character traits
D)making up a code of ethics that serves only you
Q4) Kelsey is a member of Generation Y. Because she holds a professional-level job in an organization, she will frequently have to fight the generational stereotype that her work ethic is on steroids (way too strong).
A)True
B)False
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Chapter 6: Problem Solving and Creativity
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) People are the most likely to be creative when they are motivated primarily by the
A)potential financial reward for being creative
B)satisfaction and challenge of the work itself
C)fear of job loss for not being creative
D)opportunity to obtain recognition for the creative idea
Q2) A major component to any form of critical thinking is to ________.
A)accept the conclusions of experts
B)maintain an optimistic and cheerful outlook
C)accept the stated and unstated assumptions
D)systematically evaluate the evidence
Q3) Laura is known to have a high degree of creative self-efficacy, so it would be a good idea for her manager to assign Laura to a task requiring ________.
A)limited self-confidence in solving problems
B)limited cognitive skills
C)a standard solution
D)a creative solution
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8
Chapter 7: Personal Communication Effectiveness
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50 Flashcards
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Sample Questions
Q1) Gender differences in communication suggest that men tend to be more directive and less apologetic in their conversation, whereas women are more polite and apologetic.
A)True
B)False
Q2) Leaning toward another person suggests you are favorably disposed to his or her message.
A)True
B)False
Q3) Research suggests than men use the terms "I," "me," and "mine" much more frequently than do women.
A)True
B)False
Q4) Three words said by the listener that often shut down discussion are "no," "but," or "however."
A)True
B)False
Q5) Total social distance covers from about four to twelve feet.
A)True
B)False
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Chapter 8: Communication in the Workplace
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50 Flashcards
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Sample Questions
Q1) A major purpose of open workspace arrangements is to facilitate informal communication among employees.
A)True
B)False
Q2) Barb passes along positive gossip to her co-workers, but this would not be considered part of the grapevine because it is positive.
A)True
B)False
Q3) Matt is likely to receive more upward communication because he is known for listening to bad news without becoming upset with the messenger.
A)True
B)False
Q4) A problem noted with telecommuting is that it ________.
A)lacks a solid human connection
B)lacks the efficiency of the traditional office
C)relies too heavily on in-person updates
D)leads to frequent labor-management problems
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Chapter 9: Specialized Tactics for Getting Along With
Others in the Workplace
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Sample Questions
Q1) Ava demonstrates good organizational citizenship behavior when she ________.
A)votes for the same political party favored by the company CEO
B)does extensive volunteer work in her community
C)confines her work activities to those included in her job description
D)helps the company in ways not included in her job description
Q2) A good organizational citizen will work hard for the good of the firm ________.
A)so long as a valuable reward will be forthcoming
B)even without the promise of a specific reward
C)providing the organization cares about preserving the environment
D)to successfully compete against rivals
Q3) Which one of the following behaviors least fits service-oriented organizational citizenship behavior?
A)Performs duties with unusually few mistakes
B)Makes constructive suggestions for service improvement
C)Cautions outsiders about coming to work at his or her company
D)Contributes many ideas for customer promotions and communications
Q4) Group norms are usually communicated to employees through orientation programs and company manuals.
A)True
B)False
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Chapter 10: Managing Conflict
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) Two teammates, Kelly and Bella, basically detest each other which leads to many conflicts on the job. The two women are most likely experiencing a ________.
A)personality clash
B)bullying relationship
C)codependency
D)breakdown in organizational citizenship behavior
Q2) The attitude, "take the problem professionally not personally" is based on the fact that many difficult people are out to get you.
A)True
B)False
Q3) A major problem created by workplace bullies is that they ________.
A)have a high rate of absenteeism
B)receive most of the good assignments
C)create physical and mental stress symptoms for others
D)joke around so much that productivity suffers
Q4) Drama in the workplace often has the same effect as a personality clash in terms of disrupting work.
A)True
B)False
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Chapter 11: Becoming an Effective Leader
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) When a leader projects a vision, the biggest impact is for the short term, such as one month.
A)True
B)False
Q2) A study with bank employees suggested that when the leader had a quite different quality of relationships with group members, team coordination improved and performance increased.
A)True
B)False
Q3) A leader should occasionally ask the right questions because ________.
A)it is a good way to keep group members in line
B)it is an effective way of making group members think that something was their idea
C)few group members are likely to listen to suggestions from the leader
D)the collective intelligence of group members is needed to solve problems
Q4) An effective leader brings about the results needed without worrying about job satisfaction and morale.
A)True
B)False
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Chapter 12: Motivating Others and Developing Teamwork
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Sample Questions
Q1) Which one of the following practices indicates the most extreme form of empowerment?
A)Workers deciding when to take their lunch breaks.
B)Workers being allowed to decorate their cubicles as they would like.
C)Workers choosing the brand of laptop or tablet computer they prefer.
D)Workers choosing which projects they would like to pursue.
Q2) A person's behavior is often more revealing about what a person wants from work than what he or she says.
A)True
B)False
Q3) A person occupying a self-oriented team role will sacrifice his or her own needs for the good of the group.
A)True
B)False
Q4) A person occupying the shaper role in a group is likely to be challenging, dynamic, and to thrive under pressure.
A)True
B)False
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14
Chapter 13: Diversity and Cross-Cultural Competence
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Sample Questions
Q1) Garth has good cultural intelligence, or cultural savvy, so he knows that it is best for him to work with people from his own culture.
A)True
B)False
Q2) During a company picnic, marketing specialist Miriam tells the marketing vice president that she had been a man up until a few years ago. From a legal standpoint, the marketing vice president is advised to ________.
A)investigate if Miriam applied to the company as a woman or man
B)assign Miriam to a job that does not require customer contact
C)simply acknowledge the fact and take no action
D)send Miriam to diversity training
Q3) An important part of diversity training is to ________.
A)learn how to ignore cultural differences
B)learn how to converse in another language
C)understand new types of diversity
D)develop empathy for diverse viewpoints
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15
Chapter 14: Getting Ahead in Your Career
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60 Verified Questions
60 Flashcards
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Sample Questions
Q1) Documenting your accomplishments is important because the record could be
A)valuable when employees are being considered for promotion
B)used to verify new learning
C)useful for evaluation of employees
D)all of the above
Q2) A general guideline about business etiquette is to ________.
A)keep your needs first
B)forget about tradition, and be modern
C)retain your individuality
D)make other people feel comfortable in your presence
Q3) Katrina is passionate about her work as a banquet manager in a hotel. As a result she is likely to ________.
A)expect perfection from the members of her team
B)study information regularly about new developments in banquet management
C)leave her position in the near future to pursue a career closely related to a hobby
D)use her passion to compensate for any lack of expertise
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Chapter 15: Learning Strategies, Perception, and Life Span Changes
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50 Verified Questions
50 Flashcards
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Sample Questions
Q1) One of the major reasons that many employees consider a new career is that they crave more independence.
A)True
B)False
Q2) In general e-learning is most effective in delivering ________, whereas classroom training is more effective for learning ________.
A)formal learning; informally
B)informal learning; formally
C)conceptual subject matter; interpersonal skills
D)interpersonal skills; conceptual subject matter
Q3) Biff is 6'3" tall, and the first few times he enters or exits a commuter airplane, he bangs his head on the ceiling. Biff now crouches when entering or exiting a commuter airplane, attesting to the usefulness of classical conditioning.
A)True
B)False
Q4) Learning only takes place when it leads to an immediate change in behavior.
A)True
B)False
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Chapter 16: Developing Good Work Habits
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Sample Questions
Q1) A recommended approach to time management is to take a break of several hours between tasks so you can be fresh enough to attain high productivity on the next task.
A)True
B)False
Q2) Given that teamwork is so heavily emphasized on the job, quiet time is no longer important for tasks such as thinking, getting organized, and doing analytical reports.
A)True
B)False
Q3) A task is often procrastinated because it ________.
A)is too exciting to begin
B)turns control over to the person performing the task
C)does not appear to offer an immediate reward
D)appears so easy that it can be done anytime
Q4) A time-and-activity chart is particularly useful in ________.
A)developing a plan to combat procrastination
B)developing a mission statement
C)keeping track of progress on your activities
D)streamlining your work
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18
Chapter 17: Managing Stress and Personal Problems
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Sample Questions
Q1) Cognitive-behavioral interventions are aimed at reducing stress by helping you become so involved in physical activity that you become too fatigued to think about personal problems.
A)True
B)False
Q2) Martha experiences negative affectivity so she is more likely to look for than solve problems.
A)True
B)False
Q3) You know that you are suffering from burnout when you are ________.
A)exhausted from facing the same stressors for a long time
B)a victim of workplace violence
C)deal with the fight-or-flight response
D)think it is time for a career change
Q4) Research suggests that abusive supervision apparently is a challenge stressor because performance usually increases when workers are abused by their supervisor.
A)True
B)False
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Page 19