Career Development
Exam Materials
Course Introduction
Career Development is a comprehensive course designed to equip students with the skills, strategies, and knowledge necessary to successfully navigate the evolving professional landscape. Through self-assessment, goal-setting, and exploration of career options, students will develop a clear understanding of their interests, strengths, and values. The course covers essential topics such as resume writing, interview preparation, networking, personal branding, and effective job search techniques. Students will also examine the impact of lifelong learning and adaptability in achieving long-term career success. By engaging in practical activities and real-world case studies, participants will build confidence and gain tools to proactively manage their career growth and transitions.
Recommended Textbook
Human Relations for Career and Personal Success 11th Edition by Andrew J. DuBrin
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867 Verified Questions
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Page 2
Chapter 1: Human Relations and You
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Sample Questions
Q1) The blind area in the Johari Window consists of information others ________.
A)are aware of but we cannot see in ourselves
B)want to hide from us because it is so embarrassing
C)cannot see but we are clearly aware of
D)use to make us feel defensive
Answer: A
Q2) The purpose of the Johari Window is to identify characteristics about yourself that others might think are strengths.
A)True
B)False
Answer: False
Q3) Derek and Danielle, a married couple, want to have a happy, permanent marriage.
Long-term research with couples suggests that Derek and Danielle should ________.
A)look for ways to emphasize the positive
B)freely criticize each other
C)make many mocking jokes about each other
D)say no frequently to each other
Answer: A
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3
Chapter 2: Self-Esteem and Self-Confidence
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Sample Questions
Q1) Brad, the service manager in at a large automobile dealership, wants to boost his self- esteem. He should probably compare his accomplishments to ________.
A)service managers at smaller dealerships
B)owners of large automobile dealerships
C)executives at major automotive companies
D)well-known race-car drivers
Answer: A
Q2) People who perceive themselves as being successful tend to engage in activities that prove themselves right.
A)True
B)False
Answer: True
Q3) Charles is a leader with high self-efficacy, so it is likely he will often take a pessimistic view of the group's ability to do the task at hand.
A)True
B)False
Answer: False
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Chapter 3: Self-Motivation and Goal Setting
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Sample Questions
Q1) One problem with goals is that they may lead the goal setter to avoid important activities not related to the goal.
A)True
B)False
Answer: True
Q2) Being part of the "office gang" most directly satisfies the need for ________.
A)power
B)achievement
C)self-actualization
D)affiliation
Answer: D
Q3) The most difficult group of needs to satisfy in the need hierarchy are the self-actualization needs.
A)True
B)False
Answer: True
Q4) Effective goals state what you will be doing when you achieve your goal.
A)True
B)False
Answer: True
Page 5
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Chapter 4: Emotional Intelligence, Attitudes, and Happiness
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Sample Questions
Q1) Courtesy toward coworkers is an important component of organizational citizenship behavior.
A)True
B)False
Q2) A review of many studies indicated that workers with low emotional intelligence when faced with job insecurity are more likely to ________.
A)retaliate against their employers
B)pretend the problem does not exist
C)experience negative emotional reactions
D)experience positive emotional reactions
Q3) Juan, the owner of a tax-preparation service, displays good emotional intelligence when he ________.
A)accurately perceives the emotions of his employees
B)has positive thoughts about the future of the tax-preparation industry
C)worries about his business being replaced by tax-preparation software
D)instructs his employees to forget about their feelings on the job
Q4) Judd has shown the motivating component of organizational citizenship behavior.
A)True
B)False
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Chapter 5: Values and Ethics
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Sample Questions
Q1) ________ converts ________ into action.
A)Motivation; ethics
B)Ethics; values
C)Perceptions; behaviors
D)Attitudes; motivation
Q2) Ariana is engaging in whistle blowing when she informs top management that her supervisor, Fred, is collecting child pornography on his company laptop.
A)True
B)False
Q3) Rex has a strong tendency to morally disengage so he feels no distress when his insurance company sends him a claim check for $10,000 more than he deserved.
A)True
B)False
Q4) Casey has strong pragmatist values so she places the highest value on tangible accomplishments such as earning a high income or building a house.
A)True
B)False
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Chapter 6: Problem Solving and Creativity
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Sample Questions
Q1) Alberto, a store-window decorator, is in a wonderful mood today, so we can anticipate that he will be ________.
A)too ready to dismiss the importance of his work
B)at his creative worst
C)at his creative best
D)less creative than usual because he will be distracted
Q2) Asking "but-not" questions is a useful tool for identifying the cause of problems.
A)True
B)False
Q3) One reason that humor enhances workplace creativity is that humor ________.
A)helps prevent the attitude that work is serious business
B)will sometimes point to problems and a possible solution
C)helps compensate for low intelligence
D)helps block using old solutions to new problems
Q4) Creative problem solving when not at your best often works because when you are fatigued, the mind increases its filtering mechanisms thereby screening out ineffective ideas.
A)True B)False
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Chapter 7: Personal Communication Effectiveness
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Sample Questions
Q1) According to research, a gender difference in communication style is that women make more frequent use of the words, ________.
A)"a," "an," and "the"
B)"you know"
C)"you guys"
D)"I" "me," and "mine"
Q2) Judy's credibility is diminished because she often says one thing, but does another. Judy is guilty of ________.
A)semantics errors
B)distortion information
C)emotional communication
D)sending mixed signals
Q3) Three words said by the listener that often shut down discussion are "no," "but," or "however."
A)True
B)False
Q4) Total social distance covers from about four to twelve feet.
A)True
B)False
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Chapter 8: Communication in the Workplace
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Sample Questions
Q1) Carter brings a complaint about unhealthy working conditions to top-level management. He is therefore making use of the company's open-door policy.
A)True
B)False
Q2) A notable advantage of e-mail systems is that they curtail office politics by keeping people focused carefully on useful work.
A)True B)False
Q3) Formal communication channels are often bypassed through information technology.
A)True
B)False
Q4) An information technology research and consulting firm found that the average worker dealing with information gains the equivalent of two hours of productive work per day through multitasking.
A)True B)False
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Chapter 9: Specialized Tactics for Getting Along With
Others in the Workplace
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Q1) An example of a cross-cultural factor in developing a good relationship with your boss would be ________.
A)whether or not the manager expects to be respected B)the type of respect the manager expects C)whether or not you are expected to attain performance standards D)your boss's age
Q2) An example of a possible cross-cultural factor in having a good relationship with your manager is that managers from some cultures expect more respect than managers from other cultures.
A)True
B)False
Q3) A study with healthcare workers showed that having low self-esteem was associated with high popularity because workers with low self-esteem do not create jealously problems.
A)True
B)False
Q4) The most effective strategy for impressing your manager is to attain good job performance.
A)True
B)False
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Chapter 10: Managing Conflict
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Sample Questions
Q1) A survey of faculty members found that work-group support tended to intensify work-family conflict because colleagues made the faculty members feel guilty about taking time from work to deal with family problems.
A)True
B)False
Q2) Foster is well known by his employees to have the attitude of "My way or the highway," which is a typical attitude of a bullying boss.
A)True
B)False
Q3) An art professor who permits students in the class to draw pictures of a live nude model would almost automatically be charged with sexual harassment.
A)True
B)False
Q4) Victoria is the subject of a micro-inequity because while at a meeting, the team leader says, "It's too bad we don't have any of our brightest team members in attendance today."
A)True
B)False
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Page 12
Chapter 11: Becoming an Effective Leader
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Sample Questions
Q1) Experience in first-level supervision has only modest value for developing your leadership potential.
A)True
B)False
Q2) Lori, the manager of a home-health aide agency, engages in direction setting when she informs the group that ________.
A)absenteeism and tardiness will not be tolerated
B)the agency will now focus on helping disabled people
C)new devices for measuring blood pressure will soon be installed
D)home health aides should stop eating food with trans fats
Q3) Hugo, a turnaround specialist, is hired to fix an almost bankrupt meat-packing company that has been on the verge of collapse for many years, and has far too many employees for its sales volume. To fix the company, Hugo should probably use which style of leadership?
A)Democratic
B)Team
C)Autocratic
D)Servant
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13
Chapter 12: Motivating Others and Developing Teamwork
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Sample Questions
Q1) A major justification for using groups to accomplish work is that they can
A)produce more than the sum of the individual members
B)prevent workers from too spending too much time working alone
C)lead to equity in pay among group members
D)control the behavior of workers
Q2) Because it leads to workers feeling more effective, empowerment contributes to intrinsic motivation.
A)True
B)False
Q3) Middle manager Nick is on the right track when he attempts to enrich the job of his workgroup by giving them a sense of purpose.
A)True
B)False
Q4) Bobby experiences a greater sense of self-efficacy and ownership of his jobs when he shares power with management in relation to his job.
A)True
B)False
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Chapter 13: Diversity and Cross-Cultural Competence
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Q1) A study conducted on the Internet found that employees were more likely to accept abusive supervision if they strongly held the value of ________.
A)leisure orientation
B)high power distance
C)social support seeking
D)casual time orientation
Q2) Juanita identifies with both her Mexican heritage and her American heritage, so she is considered to have a ________ identity.
A)confused identity
B)complex identity
C)local identity
D)multicultural identity
Q3) The cultural mosaic refers to the idea that many people have a unique mixture of cultural identities, with each "tile" in the mosaic representing such factors as race, gender, or country of origin.
A)True
B)False
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Chapter 14: Getting Ahead in Your Career
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Q1) Alivia commits a political blunder when she posts exaggerated praise about her employer's major product on three different social media sites.
A)True
B)False
Q2) The best way to reach the internal job market is to ________.
A)search the classified ads
B)respond to blind ads among the classified ads
C)access the recruiting sections of the company website
D)get someone to recommend you for a job
Q3) Research with students seeking full-time employment found that having a negative attitude prompted the students to do a better job in all phases of the job search.
A)True
B)False
Q4) A potential advantage of job search engines is that they offer the job seeker very wide exposure to job openings because they aggregate listings from so many sources.
A)True
B)False
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Chapter 15: Learning Strategies, Perception, and Life Span Changes
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Sample Questions
Q1) A major contributor to informal learning in a medical setting would be workers
A)sharing information with each other
B)downloading apps about safety regulations distributed by hospital administration
C)watching reality shows on TV about hospitals
D)carefully studying the labels on medical containers
Q2) A job is least likely to be outsourced when it involves ________.
A)personal connections with people
B)a heavy Internet component
C)considerable analytical work
D)relatively high compensation
Q3) Peer (or cooperative)learning tends to increase satisfaction yet is not so effective for bringing about changes in behavior.
A)True
B)False
Q4) Learning only takes place when it leads to an immediate change in behavior.
A)True
B)False
Page 17
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Chapter 16: Developing Good Work Habits
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Q1) The key to concentrating on important tasks is to ________.
A)prepare a to-do list
B)establish high career goals
C)develop better self-discipline
D)consume enough caffeine
Q2) Multitasking is recommended for ________.
A)creative assignments
B)workers who procrastinate
C)breakthrough tasks
D)routine tasks
Q3) Streamlining work is a way of adding tasks to a work process yet not increasing the amount of time needed to do the entire task.
A)True
B)False
Q4) To gain a productivity advantage from digital technology, it is important to ________.
A)make sure that you have the latest version of the technology
B)multitask whenever possible
C)convert the time saved into productive activity such as saving money
D)increase the volume on your e-mail and instant messages alerts
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Chapter 17: Managing Stress and Personal Problems
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Sample Questions
Q1) Lily, a vegetarian, is the produce buyer at a supermarket chain. Top management informs Lily that she will now become the meat, poultry and fish buyer. Which cause of stress is Lily likely to experience?
A)Role conflict
B)Role ambiguity
C)Role underload
D)Role overload
Q2) Pablo faces the hindrance stressors of backstabbing, a boss who goes ballistic, and being overwhelmed with work. As a result, he is likely to be more motivated and perform better.
A)True
B)False
Q3) Tanya, a sales representative, is facing the hindrance stressor of trying to resolve a problem with an angry, hostile customer. During the meeting with the customer, Tanya is therefore likely to ________.
A)be strongly motivated and perform well
B)be poorly motivated and perform poorly
C)develop symptoms of burnout
D)not take the customer's dissatisfaction too seriously
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Page 19