Business Information Technology Exam Practice
Tests
Course Introduction
Business Information Technology explores the intersection of business processes and information systems, providing students with a foundational understanding of how technology can drive organizational success. The course covers key topics such as information system design, data management, digital transformation, cybersecurity, and the strategic use of IT for business decision-making. Through real-world case studies and practical projects, students learn how to leverage technology to solve business problems, improve efficiency, and create value in diverse industries. The course also emphasizes the ethical and social implications of technology in the workplace.
Recommended Textbook E Commerce 2017 13th Edition by Kenneth C. Laudon
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Page 2
Chapter 1: The Revolution Is Just Beginning
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Sample Questions
Q1) Which of the following is an example of C2C e-commerce?
A)Amazon
B)Groupon
C)Craigslist
D)Go2Paper
Answer: C
Q2) Which of the following is a characteristic of e-commerce during the Invention period?
A)mobile technology
B)earnings and profit emphasis
C)disintermediation
D)extensive government surveillance
Answer: C
Q3) Which of the following is a characteristic of the Reinvention phase of e-commerce?
A)massive proliferation of dot-com start-ups
B)widespread adoption of broadband networks
C)rapid growth of search engine advertising
D)expansion of e-commerce to include services as well as goods
Answer: D
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Page 3
Chapter 2: E-Commerce Business Models and Concepts
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Sample Questions
Q1) The basic value proposition of community providers is:
A)they offer a fast,convenient one-stop site where users can focus on their most important concerns and interests.
B)they offer consumers valuable,convenient,time-saving,and low cost alternatives to traditional service providers.
C)they create a digital electronic environment for buyers and sellers to meet,agree on a price,and transact.
D)they increase customers' productivity by helping them get things done faster and with less expense.
Answer: A
Q2) All of the following are use a subscription revenue model for music except: A)Spotify.
B)eHarmony.
C)Rhapsody.
D)Pandora.
Answer: B
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4
Chapter
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Sample Questions
Q1) What type of Internet access technology are Google and Facebook hoping to use to provide Internet access to remote parts of the world?
A)Bluetooth
B)drones
C)WLANs
D)DSL
Answer: B
Q2) Which of the following organizations involved with Internet governance has the United States recently given up control over?
A)ICANN
B)IGF
C)NTIA
D)IANA
Answer: D
Q3) IPv6 provides for 32-bit IP addresses.
A)True
B)False
Answer: False
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Chapter 4: Building an E-Commerce Presence: Websites, mobile Sites, and Apps
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Sample Questions
Q1) What are the phases,activities,and milestones for developing an e-commerce presence for a typical start-up website over a one-year period?
Q2) The leading web server software is:
A)Apache.
B)Microsoft Internet Information Server.
C)Sun Solaris.
D)Google Enterprise Server.
Q3) Beginning the e-commerce development process with a mobile presence rather than a desktop website is referred to as which of the following?
A)RWD
B)AWD
C)mobile first design
D)RESS
Q4) Which of the following verifies that the business objectives of the system as originally conceived are in fact working?
A)system testing
B)acceptance testing
C)unit testing
D)implementation testing
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Chapter 5: E-Commerce Security and Payment Systems
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Sample Questions
Q1) All of the following are limitations of the existing online credit card payment system except:
A)poor security.
B)cost to consumers.
C)cost to merchant.
D)social equity.
Q2) ____________ refers to the ability to ensure that an e-commerce site continues to function as intended.
A)Nonrepudiation
B)Authenticity
C)Availability
D)Integrity
Q3) Phishing attacks rely on browser parasites.
A)True
B)False
Q4) Conficker is an example of a: A)virus.
B)worm.
C)Trojan horse. D)botnet.
Page 7
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Chapter 6: E-Commerce Marketing and Advertising Concepts
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Sample Questions
Q1) To answer a question such as "At what time of day does our company sell the most products?" you would use ________ data mining.
A)query-driven
B)customer profiling
C)model-driven
D)behavioral
Q2) Consumers tend to look at native ads more frequently than display ads.
A)True
B)False
Q3) The majority of online shoppers find vendors by clicking on display ads.
A)True
B)False
Q4) All of the following are fixed price strategies except:
A)bundling.
B)versioning.
C)free pricing.
D)yield management.
Q5) Transaction logs are built into web server software. A)True
B)False
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Chapter 7: Social,mobile,and Local Marketing
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Sample Questions
Q1) Macy's deployed which of the following technologies in many of its retail stores in 2014?
A)QR codes
B)iBeacon
C)E9-1-1
D)Geo-search
Q2) Which of the following statements about BLE is not true?
A)Only Apple iPhones can use BLE.
B)BLE uses less power than traditional Bluetooth or GPS.
C)BLE has a two-way,push-pull communication capability.
D)BLE is more accurate than targeting through Wi-Fi triangulation.
Q3) The second most popular social network in terms of average minutes per visitor is:
A)Instagram.
B)Pinterest.
C)LinkedIn.
D)Tumblr.
Q4) What are the basic steps in creating a Pinterest marketing campaign?
Q5) How does the multi-screen environment change the marketing funnel?
Q6) Why is local mobile marketing so attractive to marketers?
Page 9
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Chapter 8: Ethical,social,and Political Issues in E-Commerce
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Sample Questions
Q1) ______________ operates the largest private personal database in the world.
A)Experian
B)Acxiom
C)TransUnion Corporation
D)Apple
Q2) Discuss in depth one ethical,social,or political issue that is presently in the news surrounding the Internet and e-commerce.
Q3) Describe the purpose of intellectual property law and outline the main types of intellectual property protection.
Q4) Most adult social network participants do not have any expectation of personal privacy when using a social network.
A)True
B)False
Q5) _______________________ allow(s)you to send e-mail without a trace.
A)Anonymous surfing
B)P3P
C)Anonymous remailers
D)Public key encryption
Q6) Describe the fantasy sport business and the issues it raises.
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Chapter 9: Online Retail and Services
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Sample Questions
Q1) All of the following are challenges faced by bricks-and-clicks firms except:
A)coordinating prices across channels.
B)handling returns of online purchases at retail outlets.
C)building a credible website.
D)building a brand name.
Q2) Which of the following is not an example of a transaction broker?
A)a stockbroker
B)a real estate agent
C)an accountant
D)an employment agency
Q3) All of the following statements about Amazon are true except:
A)Amazon failed to show a profit in 2015.
B)Amazon Web Services is now a major part of Amazon's business.
C)eBay can be considered a competitor of Amazon's.
D)Amazon continues to generate revenue primarily by selling products.
Q4) Which of the following is not categorized as an operating expense?
A)the cost of products being sold
B)marketing costs
C)administrative overhead
D)amortization of goodwill
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Chapter 10: Online Content and Media
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Sample Questions
Q1) The proliferation of mobile device has led to an increase in the total amount of time spent with media.
A)True
B)False
Q2) Describe the three basic revenue models for digital content delivery.
Q3) Cord cutters and cord shavers are shrinking the number of pay TV households yearly by approximately:
A)1%.
B)5%.
C)10%.
D)15%.
Q4) Well over ________% of television viewers multitask while watching television.
A)20%
B)40%
C)60%
D)80%
Q5) Why have newspaper revenues declined over the past 15 years?
Q6) The a la carte revenue model allows users to pay only for what they use.
A)True
B)False
Page 12
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Chapter 11: Social Networks, auctions, and Portals
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Sample Questions
Q1) The time spent watching and reviewing auction bids is a part of ________ costs.
A)pricing
B)monitoring
C)delayed consumption
D)fulfillment
Q2) Describe the impact social networks have had on how businesses operate,communicate,and serve their customers.
Q3) On which of the following do users spent the least amount of time per month?
A)Snapchat
B)Tumblr
C)LinkedIn
D)Pinterest
Q4) Which of the following types of auctions "shields the brand" of the seller?
A)English auction
B)Name Your Own Price auction
C)Dutch auction
D)penny auction
Q5) Portals are not subject to network effects.
A)True
B)False
13
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Chapter 12: B2b E-Commerce: Supply Chain Management and
Collaborative Commerce
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Sample Questions
Q1) An ________ provides an online catalog that represents the products of thousands of direct manufacturers.
A)e-distributor
B)e-procurement company
C)exchange
D)industry consortium
Q2) E-distributors operate in vertical markets.
A)True
B)False
Q3) Highly centralized supply chains provide lower short-term costs,but higher,longer-term risk protection.
A)True
B)False
Q4) Define and explain supply chain management systems,supply chain simplification,and collaborative commerce,and the relationship between these concepts.
Q5) Describe at least five characteristics of Net marketplaces.
Q6) B2B e-commerce websites tend to serve horizontal markets.
A)True
B)False Page 14
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Page 15