Course Introduction
Business Technology
Final Exam Questions
Business Technology explores the dynamic relationship between technological advancements and modern business practices. This course provides an in-depth understanding of how information systems, digital tools, and emerging technologies such as artificial intelligence, big data, and cloud computing are transforming business operations, decision-making processes, and competitive strategy. Students will analyze case studies, discuss ethical considerations, and evaluate the impact of technology-driven innovation on productivity and global markets. Through practical assignments and collaborative projects, participants develop the skills necessary to leverage technology for strategic advantage in diverse business environments.
Recommended Textbook Technology In Action Complete 11th Edition by Alan Evans
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Page 2
Chapter 1: Using Technology to Change the World
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Sample Questions
Q1) All of the following are examples of being computer literate, EXCEPT ________.
A) knowing how to avoid hackers and viruses
B) knowing how to diagnose and fix hardware and software problems
C) knowing how to use the web efficiently
D) knowing only how to use your computer for e-mails
Answer: D
Q2) A virus is electronic junk mail.
A)True
B)False
Answer: False
Q3) ________ applies computer systems and techniques to gather legal evidence. Answer: Computer forensics
Q4) Which of the following is an example of the results of data mining?
A) An Excel spreadsheet listing all employees and their annual salaries in a random order
B) Netflix providing you with a list of videos you might enjoy
C) Raw data from questionnaires given at the mall
D) A printout of all sales taken from the register at the end of the day
Answer: B
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Chapter 2: Looking at Computers: Understanding the Parts
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Sample Questions
Q1) An Apple iPad and a Samsung Galaxy Tab are examples of ________ computers.
A) tablet
B) netbook
C) desktop
D) laptop
Answer: A
Q2) ________ connectivity ports look like standard phone jacks but are slightly larger.
Answer: Ethernet
Q3) Starting a computer when it is powered off is called a warm boot.
A)True
B)False
Answer: False
Q4) ________ is the abbreviation for the place in the computer where the programs and data the computer is currently using are temporarily stored.
A) ROM
B) CPU
C) RAM
D) USB
Answer: C
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Chapter 3: Using the Internet: Making the Most of the Webs
Resources
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Sample Questions
Q1) The unique address for a particular website is the ________.
A) protocol
B) domain section
C) client
D) URL
Answer: D
Q2) ________-based e-mail is managed by a browser and enables access to e-mail from anywhere that has Internet access.
Answer: Web
Q3) .jp is an example of a(n) ________.
Answer: top-level domain, country code
Q4) In the URL http://www.microsoft.com/surface, the portion labeled "surface" is the ________.
A) protocol
B) domain name
C) path
D) top-level domain
Answer: C
Page 5
Q5) ________ is a popular collaborative online encyclopedia.
Answer: Wikipedia
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Chapter 4: Application Software: Programs That Let You
Work and Play
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Sample Questions
Q1) All of the following are examples of database software EXCEPT ________.
A) Oracle
B) OneNote
C) MySQL
D) Access
Q2) ________ software is used to perform calculations and numerical analyses.
A) Presentation
B) Personal information manager
C) Database
D) Spreadsheet
Q3) If you illegally install software on your computer, you are committing software
Q4) Microsoft Office 365 is an example of a(n) ________ productivity suite.
Q5) ________ software includes image-editing, video-editing, and audio-editing software.
Q6) Apache OpenOffice is an example of a(n) ________ productivity suite.
A) open source
B) system
C) web-based
D) desktop publishing Page 6
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Page 7
Chapter 5: System Software: the Operating System, Utility Programs, and File Management
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Sample Questions
Q1) In Windows, a(n) ________ follows the file name and a period and indicates the file type.
Q2) File names in Windows are case-sensitive.
A)True
B)False
Q3) About 90% of desktop and laptop computers run some version of Windows.
A)True
B)False
Q4) All of the following are terms related to part of the boot process EXCEPT ________.
A) ROM
B) CMOS
C) RAM
D) USB
Q5) Linux download packages are called distributions or ________.
Q6) The Windows path separator is the ________ character.
Q7) To personalize your Windows 8 Start screen, select the Settings ________.
Q9) Most supercomputers use the ________ operating system. Page 8
Q8) The Windows utility program that removes unnecessary files from the hard drive is called ________.
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Page 9
Chapter 6: Understanding and Assessing Hardware:
Evaluating
Your System
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Sample Questions
Q1) Thunderbolt can carry three channels of information on the same connector.
A)True
B)False
Q2) ________ automatically duplicates your data and saves it on two identical drives.
Q3) 3-D sound is different from surround-sound.
A)True
B)False
Q4) Running the Disk Defragmenter utility will ________.
A) detect and remove spyware
B) mark bad memory cells
C) make the hard drive work more efficiently
D) clean out your Startup folder
Q5) Video cards include their own RAM.
A)True
B)False
Q6) ________ drives run with no noise and very little heat, and require very little power.
Q7) ________-sound is a type of audio system where the listener hears the sound as if it were coming from all directions.
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Chapter 7: Networking: Connecting Computing Devices
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Sample Questions
Q1) Which of the following is NOT used to classify network architectures?
A) Distance between nodes
B) Communication medium
C) Speed of the network
D) Protocol used to exchange data
Q2) All of the following are extra precautions you can take to secure a wireless network EXCEPT ________.
A) change your network name (SSID)
B) enable SSID broadcast
C) turn on security protocols
D) create a passphrase
Q3) A(n) ________ network uses radio waves as its transmission medium.
Q4) Data are sent through a network in bundles called ________.
A) packages
B) pouches
C) packets
D) nodes
Q5) Limiting your signal range does not help increase wireless network security.
A)True
B)False
11
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Chapter 8: Digital Devices and Media: Managing a Digital Lifestyle
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Sample Questions
Q1) ________ is a term used to refer to various licensing plans that enable copyright holders to grant certain rights to the work while retaining other rights.
Q2) Each cell in a cellular network is a geographic area centered on a(n) ________ station, which is a large communications tower.
Q3) There are more virus attacks on cell phone and smartphones than there are on PCs.
A)True
B)False
Q4) Napster used ________ sharing to transfer files between users.
Q5) You can send messages that include photos and videos between mobile devices using ________ technology.
A) short message service (SMS)
B) multimedia message service (MMS)
C) delivery multimedia service (DMS)
D) multimedia delivery service (MDS)
Q6) Cellular networks offer faster data-transfer speed than WiFi offers.
A)True
B)False
Q7) GPS stands for ________.
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Chapter 9: Securing Your System: Protecting Your Digital
Data and Devices
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Sample Questions
Q1) Which of the following is formally defined as any criminal action perpetrated primarily through the use of a computer?
A) Social networking
B) Cybercrime
C) Phishing
D) Hacking
Q2) A virus signature is a portion of virus code that is unique to a particular computer virus.
A)True
B)False
Q3) ________ is malware that tries to convince you that your computer is infected with a virus.
Q4) ________ is a program that gathers information about your surfing habits without your knowledge.
A) Adware
B) Ghostware
C) Shareware
D) Spyware
Page 13
Q5) A(n) ________ protects a computer against power surges.
Q6) A(n) ________ can help block unwanted, unsolicited e-mail.
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Page 14
Chapter 10: Behind the Scenes: Software Programming
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Sample Questions
Q1) Which statement does NOT describe fifth-generation languages?
A) They are the most "natural" of languages.
B) They use a set of short, English-based commands (such as SUB) that speak directly to the CPU.
C) Problems are presented as a series of facts or constraints rather than as a specific algorithm.
D) The system of facts can be queried.
Q2) ________ design is a systematic approach that is used to break down a problem into a series of high-level tasks.
Q3) The process of running a program over and over to find errors and make sure the program behaves in the way it should is known as ________.
Q4) Before its final commercial release, a(n) ________ version of software may be offered to certain test sites or to interested users free or at a reduced cost.
A) gamma
B) release to manufacturers (RTM)
C) beta
D) general availability (GA)
Q5) Most browsers can execute Java ________, which are small Java-based programs.
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Chapter 11: Behind the Scenes: Databases and Information Systems
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Sample Questions
Q1) Data staging consists of all of the following steps, EXCEPT ________.
A) transforming the data
B) mining the data
C) storing the data in a warehouse
D) extracting the data
Q2) A ________ check compares the values of data in two or more fields to see whether those values are reasonable.
A) correctness
B) range
C) consistency
D) numeric
Q3) In a database, a group of related records is referred to as a(n) ________.
A) memo
B) field
C) object
D) table
Q4) ________ data are information about how users of a company's website move through the web pages.
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Q5) ________ databases are better at handling unstructured data such as audio clips, video clips, and pictures.
Chapter 12: Behind the Scenes: Networking and Security in the Business World
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Sample Questions
Q1) A(n) ________ provides wireless devices with a sending and receiving connection point to the network.
Q2) In a ________ network, each node connected to the network communicates directly with every other node.
A) client/server
B) peer-to-peer
C) router
D) bridge
Q3) A bridge sends information between two networks.
A)True
B)False
Q4) A(n) ________ server is maintained by a hosting company and is connected to networks using the Internet.
Q5) A ________ uses the Internet communications infrastructure to build a secure and private network.
A) PAN
B) WAN
C) VPN
D) HAN
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Chapter 13: Behind the Scenes: How the Internet Works
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Sample Questions
Q1) When a(n) ________ address is assigned to a computer, its IP address will not change.
Q2) The ________ defines items on a web page such as graphics, tables, and headers as objects.
A) SSL
B) MIME
C) JSON
D) DOM
Q3) ________ is a method of communication in which a dedicated connection is formed between two points and the connection remains active during the transmission.
Q4) The IPv4 protocol is beginning to be replaced by the ________ protocol.
Q5) ________ is a consortium of organizations that develops web protocols and sets standards.
Q6) Dynamic IP addressing is accomplished using a DHCP server.
A)True
B)False
Q7) JavaScript commands are executed on a server computer.
A)True
B)False
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Chapter 14: Tif 1: the History of the Personal Computer
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Sample Questions
Q1) Released in 1984, the Apple Macintosh was the first computer that used 3.5-inch floppy disks.
A)True
B)False
Q2) Steve Jobs and Steve Wozniak are the founders of ________.
Q3) One of the reasons the Apple II computer was popular was that ________.
A) it had a mouse input device
B) the operating system was stored in ROM
C) it had a hard drive
D) it was inexpensive
Q4) Released in 1993, ________ was the first Internet web browser.
A) Internet Explorer
B) Mosaic
C) Safari
D) Chrome
Q5) Introduced in 1983, the ________ was the first successful personal computer that used a graphical user interface (GUI).
Q6) ________ was the first electronic spreadsheet application.
Q7) Prior to the 1980s, IBM built and sold primarily ________ computers to large corporations.
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Chapter 15: Tif 2: Information Technology Ethics
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Q1) ________ behavior is behavior that does not conform to a set of approved standards of social or professional behavior.
Q2) ________ is the intentional refusal to obey certain laws and is often used as a form of protest.
Q3) Social media sites such as Facebook share information with others. The use of this information can raise questions regarding ________.
A) computer abuse
B) personal privacy
C) fair use
D) fair trade
Q4) In the United States, there are several federal laws prohibiting cyberbullying.
A)True
B)False
Q5) A person who does not conform to the approved standards of social or professional behavior ________.
A) violates social norms
B) practices situational ethics
C) follows rule utilitarianism
D) commits unethical behavior
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Chapter 16: Tif 3: Under the Hood
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Sample Questions
Q1) The hexadecimal number C represents the decimal number ________.
A) 16
B) 13
C) 12
D) 10
Q2) The hexadecimal symbol B represents the decimal number ________.
Q3) Unicode is a system for representing ________.
A) integers
B) sounds
C) colors
D) characters
Q4) The ________ controls when the CPU moves to the next processing stage.
Q5) The CPU is the part of the ALU that performs mathematical operations and makes comparisons.
A)True
B)False
Q6) ________ are the most expensive, fastest memory in a computer.
Q7) The ________ encoding scheme for character data uses 16 bits.
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Q8) The ________ is used in tablet computers and smartphones.
Q9) ________ is the final step of the CPU machine cycle.
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Chapter 17: Tif 4: Careers in It
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Sample Questions
Q1) Women in Technology International (WITI) is a global trade association for professional women knowledgeable in technology.
A)True
B)False
Q2) The percentage of women in the IT workforce is ________%.
Q3) The Institute of Electrical and Electronics Engineers (IEEE) is an organization that provides leadership and determines engineering standards for network computing devices and protocols.
A)True
B)False
Q4) A(n) ________ oversees the communications infrastructure of a company.
Q5) Professional certifications are intended to provide a consistent method of measuring skill levels in specific IT areas.
A)True
B)False
Q6) All IT positions require a high degree of mathematical skills.
A)True
B)False
Q7) A(n) ________ goes to a user's location to fix software and hardware problems.
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