

Business Systems Development
Textbook Exam Questions

Course Introduction
Business Systems Development explores the principles, methodologies, and tools used in the design, implementation, and management of information systems that support business operations and decision making. The course covers the systems development life cycle, requirements analysis, process modeling, prototyping, and agile development techniques, as well as the integration of emerging technologies into business environments. Students will gain hands-on experience with case studies and real-world projects, learning to bridge the gap between business needs and technical solutions to drive organizational effectiveness and innovation.
Recommended Textbook Systems Analysis and Design 4th Edition by Alan Dennis
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14 Chapters
1692 Verified Questions
1692 Flashcards
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Page 2

Chapter 1: The Systems Analyst and Information Systems Development
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136 Verified Questions
136 Flashcards
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Sample Questions
Q1) Which was NOT given as a method for determining business requirements?
A)Benchmarking
B)Interviewing
C)Observation
D)Document analysis
E)Questionnaires and surveys
Answer: A
Q2) In determining whether to consider a system request,the approval committee may do a feasibility analysis.
A)True
B)False Answer: True
Q3) Nomar is doing requirements gathering.He would be in the analysis phase of the SDLC.
A)True
B)False Answer: True
Q4) What calculations are used in economic feasibility?
Answer: Return on investment;NPV - net present value of money;break-even analysis;cost/benefit analysis
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Chapter 2: Project Selection and Management
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110 Verified Questions
110 Flashcards
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Sample Questions
Q1) A team of developers and customers are in close communication,with frequent communications,simplicity,feedback and courage.This would best describe:
A)The parallel development methodology
B)The waterfall development methodology
C)The iterative development methodology
D)The Extreme Programming methodology
E)The throwaway prototyping methodology
Answer: D
Q2) The science (or art)of project management is in making ___________ of size,time and cost.
A)Benchmark comparisons
B)Analytical and educated estimates
C)Trade-offs
D)Maximum calculations
E)Minimum calculations
Answer: C
Q3) The V-model is a variation of the Waterfall Methodology that stresses testing.
A)True
B)False
Answer: True
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Chapter 3: Requirements Determination
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153 Verified Questions
153 Flashcards
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Sample Questions
Q1) LaChelle has set the agenda,will record the group's input on a public display area (like a white board)and will guide the discussion during a JAD session.She is serving as the ________.
A)Systems analyst
B)Software engineer
C)Scribe
D)Participant
E)Facilitator
Answer: E
Q2) Paul is interviewing Ming.He first explains why he is there and what he wants to accomplish in the interview.This would be done in which step of the interview process?
A)Selecting interviewees
B)Designing interview questions
C)Preparing for the interview
D)Conducting the interview
E)Post-interview follow-up
Answer: D
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Chapter 4: Systems Analysis and Design
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74 Flashcards
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Sample Questions
Q1) Matt has identified 15 major steps in a use case.What should he do now?
Q2) Use cases will generally have the following components: name,number,primary actor,trigger,major inputs,major outputs,and major steps performed.
A)True
B)False
Q3) Each use case contains a fairly complete description of all the activities that occur in response to a trigger event.
A)True
B)False
Q4) The 'primary actor' is the internal action that occurs based on a SQL query (like: sort,select).
A)True
B)False
Q5) Project managers,business analysts and systems analysts create all use cases without user input.
A)True
B)False
Q6) What are the most common ways to gather information for use cases?
Q7) What are the steps for writing a use case?
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Chapter 5: Process Modeling
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) Amy has created a context diagram.What one DFD component is probably not shown?
A) Process
B) Data flow
C) UML Stage
D) Data store
E) External Entity
Q2) The purpose of the Level 0 DFD is to show all the major high-level processes of the system and how they are interrelated.
A)True
B)False
Q3) On your level 0 diagrams you have a process #3 and on your level 1 diagrams for process #3,you have processes numbered 3.1,3.2,and 3.3.These would be called:
A) Offspring of process 3
B) Sons of process 3
C) Children of process 3
D) Roots of process 3
E) Leaves of process 3
Q4) What is the relationship between context diagrams and level 0 diagrams.
Q5) What are the four symbols used in data flow diagrams?
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Chapter 6: Data Modeling
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104 Verified Questions
104 Flashcards
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Sample Questions
Q1) Following carefully prepared and numbered use cases and DFDs,Chang has named his entities ITEM-1,ITEM-2,ITEM-3,etc. Because of the documentation,this is acceptable and recommended.
A)True
B)False
Q2) Andrew,an analyst for PaxMedia Inc,has just learned that the business rules for a system he has been working on have changed.This means that _____.
A)Nothing - once the ERD data models have been drawn, they are 'frozen' for the system
B)Andrew will be reassigned to a different project that is in its beginning stages
C)The ERD components will have to be changed
D)The ERD data model will have to be put on hold while new DFD diagrams are created
E)The project will have to be scrapped and restarted
Q3) In defining LAST-NAME in the data dictionary,we might describe it as a character field having from 1 to 15 alphabetic characters.
A)True
B)False
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Chapter 7: Moving Into Design
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106 Verified Questions
106 Flashcards
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Sample Questions
Q1) A common need to the business should be satisfied by contracting with an Application Service Provider (ASP).
A)True
B)False
Q2) CASE repository entries are updated to reflect specific technology decisions as they are made.
A)True
B)False
Q3) A department head is apprehensive as to what implementation system he should employ.The best method of ensuring a successful and efficient installation of the new systems would be to utilize an alternative matrix.
A)True
B)False
Q4) Systems Integration refers to:
A)The process of synching all computers to the mainframe
B)The delivery of systems to the final destination office
C)Combining packaged software,the legacy system and new software
D)Adding the original hard drives to a newer system
E)Creating a new software to monitor power consumption
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Chapter 8: Architecture Design
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70 Verified Questions
70 Flashcards
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Sample Questions
Q1) Software systems can be divided into how many basic functions?
A)1
B)2
C)3
D)4
E)5
Q2) The primary hardware components of a system consist of:
A)Client Computers
B)Servers
C)Network
D)A and B
E)A,B and C
Q3) Servers can take on what "flavors"?
A)Mainframes
B)Minicomputers
C)Microcomputers
D)A and B
E)A,B and C
Q4) Describe the difference between a thick and a thin client.
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Chapter 9: Dennis/wixom/roth
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231 Verified Questions
231 Flashcards
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Sample Questions
Q1) Beginning users are more interested in:
A)Ease of use
B)Ease of learning
C)Higher density on forms
D)Bright color combinations
E)Normalization
Q2) Consistency is probably the single most important factor in making a screen simple to use.
A)True
B)False
Q3) This report is a good choice when users want an overview of the information but not all the information.
A)Detail report
B)Summary report
C)Exception report
D)Turnabout report
E)Graphs
Q4) An upper level marketing manager wants to review the overall sales and marketing efforts of the company.What type of report might work best here and why?
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Chapter 10: Program Design
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) During program design,analysts write programming code.
A)True
B)False
Q2) Which is NOT a symbol used in drawing structure charts?
A)A two-headed data flow arrow
B)A data couple indicated by an arrow and an empty circle
C)A loop arc showing iteration
D)An off-page connector (which looks like home-plate in baseball)
E)A line with a diamond indicating a conditional activity
Q3) In program design,which NOT an activity done by analysts?
A)Determine what program will be written
B)Create instructions for the programmers about how the code should be written
C)Identify how the pieces of code will fit together
D)Create physical data flow diagrams
E)Develop the database schema
Q4) Data couples are shown by arrows with empty circles and show how data flows between modules.
A)True
B)False
Q5) What are the elements of structure charts?
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Chapter 11: Data Storage Design
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111 Verified Questions
111 Flashcards
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Sample Questions
Q1) A pure OODBMS product named in the textbook is:
A)Belle
B)Ariel
C)Jasmine
D)Emerald
E)Informix
Q2) Which of the following is NOT a relational database management system product?
A)MySQL
B)Access
C)Photoshop
D)Oracle
E)Informix
Q3) Sometimes in data storage design there will need to be trade-offs between storage efficiency and processing speed and efficiency.
A)True
B)False
Q4) Data is generally stored in one of two different formats: as files or as databases.
A)True
B)False
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Chapter 12: Moving Into Implementation
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121 Verified Questions
121 Flashcards
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Sample Questions
Q1) If a mismatch exists between available programming skills and the programming staff,the best method to solve this is to put more programmers on the project so that it comes in on time,and within budget!!!!
A)True
B)False
Q2) During project planning,the project manager identified the programming tasks and assigned them to systems analysts for programming.
A)True
B)False
Q3) This type of documentation is designed to be used when the user needs to learn how to perform a specific function (such as updating a field or adding a new record):
A)Reference documentation
B)Procedures manuals
C)Tutorials
D)Systems documentation
E)Final documentation
Q4) Myles is a systems analyst on a new project that involves significant programming.What is Myles doing while the programming is going on?
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Chapter 13: Transition to the New System
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139 Verified Questions
139 Flashcards
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Sample Questions
Q1) Of direct and parallel conversion,parallel is the most risky.
A)True
B)False
Q2) Probably the most commonly used training is one-on-one training.
A)True
B)False
Q3) The three key roles in any major organization change are: (a)sponsor;(b)consultant;(c)champion.
A)True
B)False
Q4) Training is probably the most self-evident part of any change management initiative.
A)True
B)False
Q5) Technical readiness in a migration plan is achieved by installing fault tolerant,open-source Web 2.0 systems.
A)True
B)False
Q6) Why is there generally some resistance to change?
Q7) What is system maintenance?
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Chapter 14: the Movement to Objects
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113 Verified Questions
113 Flashcards
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Sample Questions
Q1) A behavioral state machine diagram is one of the four fundamental UML diagrams.
A)True
B)False
Q2) Classes inherit the attributes and methods from the subclasses underneath them.
A)True
B)False
Q3) Polymorphism is made possible through ___________________-
A)information hiding
B)aggregation
C)dynamic binding
D)encapsulation
E)object-linking-and-embedding
Q4) Generally,object-oriented approaches use an iterative development RAD methodology.
A)True
B)False
Q5) What is polymorphism? Give an example.
Q6) UML stands for "Unified Modeling Language".
A)True
B)False

Page 16
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