

Business Systems Design Test Preparation
Course Introduction
Business Systems Design explores the principles, methodologies, and tools essential for analyzing, designing, and implementing effective information systems within organizations. Students will examine the systems development life cycle, requirements analysis, process modeling, system architecture, and user interface design, integrating both technical and managerial perspectives. Through practical case studies and hands-on projects, the course emphasizes the alignment of business objectives with technological solutions to enhance organizational performance, efficiency, and competitive advantage. Ethical, social, and organizational aspects of systems implementation are also discussed, preparing students to contribute to successful information systems projects in real-world business environments.
Recommended Textbook
Modern Systems Analysis and Design 7th Edition by Jeffrey A. Hoffer
Available Study Resources on Quizplus 19 Chapters
2076 Verified Questions
2076 Flashcards
Source URL: https://quizplus.com/study-set/1041

Page 2
Chapter 1: The Systems Development Environment
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155 Verified Questions
155 Flashcards
Source URL: https://quizplus.com/quiz/20630
Sample Questions
Q1) eXtreme Programming always involves developers working by themselves.
A)True
B)False
Answer: False
Q2) What is object-oriented analysis and design?
Answer: Object-oriented analysis and design refers to systems development methodologies and techniques based on objects rather than data or processes.The goal of OOAD is to make systems elements reusable.
Q3) The output for the analysis phase is the:
A)description of the alternative solution
B)physical system specifications
C)work plan for the project
D)priorities for systems and projects proposal
Answer: A
Q4) All of the following are advantages of eXtreme Programming EXCEPT:
A)more communication among the developers
B)higher levels of productivity
C)reinforcement of the code-and-test discipline
D)lower quality code
Answer: D

Page 3
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Chapter 2: The Origins of Software
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Sample Questions
Q1) What are enterprise resource planning systems? How do they differ from traditional approaches? Identify three enterprise resource planning system vendors.
Answer: Enterprise resource planning systems integrate individual traditional business functions into a series of modules so that a single transaction occurs seamlessly within a single information system rather than several separate systems.ERP modules focus on business processes rather than on business functional areas.SAP AG,Oracle,and PeopleSoft,Inc.are three ERP vendors.
Q2) One of the top three reasons for choosing to go with cloud computing is:
A)having internal IT staff run the application
B)hosting the application internally
C)having IT staff install and upgrade
D)freeing internal IT staff
Answer: D
Q3) IBM captured a large share of the ERP market through its own financial systems and through the acquisition of other ERP vendors.
A)True
B)False
Answer: False
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4

Chapter 3: Managing the Information Systems Project
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159 Verified Questions
159 Flashcards
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Sample Questions
Q1) Which of the following are primary reasons for undertaking systems development projects?
A)to take advantage of business opportunities
B)to solve business problems
C)to use state-of-the-art technology
D)both A and B
Answer: D
Q2) The focus of developing a communications plan activity is to collect and organize the tools that will be used while managing the project.
A)True
B)False
Answer: False
Q3) If an activity's optimistic time is 4 days,its realistic time is 10 days,and its pessimistic time is 25 days,then its estimated time would be 11.5 days.
A)True
B)False
Answer: True
Q4) ________ is the shortest time which a project can be completed.
Answer: Critical path
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Chapter 4: Identifying and Selecting Systems Development Projects
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139 Verified Questions
139 Flashcards
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Sample Questions
Q1) The matrix that identifies which data are created,updated,accessed,or deleted in each system is:
A)data entity-to-information system
B)process-to-information system
C)information system-to-objective
D)process-to-data entity
Q2) ________ is a generic information systems planning methodology that identifies and defines IS development projects based upon solving operational business problems or taking advantage of some business opportunities.
Q3) List and briefly identify the three primary activities of the project identification and selection phase.
Q4) "We are in the business of selling high-quality men's shoes" is an example of a mission statement.
A)True
B)False
Q5) ________,________,and ________ are the three unknowns that must be dealt with when designing and building Internet applications.
Page 6
Q6) Define and briefly discuss information systems planning.
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Chapter 5: Initiating and Planning Systems Development Projects
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134 Flashcards
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Sample Questions
Q1) Fulfillment feasibility is the process of assessing the development organization's ability to construct a proposed system.
A)True
B)False
Q2) Disruption to the rest of the organization is an example of a procurement cost.
A)True
B)False
Q3) Using a discount rate of 10%,the present value of a $2,500 benefit received 5 years from now is $1,552.30.
A)True
B)False
Q4) A major outcome and deliverable from the project initiation and planning phase that contains the best estimate of a project's scope,benefits,costs,risks,and resource requirements defines the:
A)Baseline Project Plan
B)Information Systems Plan
C)Mission Statement
D)Statement of Work
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Q5) ________ are costs resulting from the ongoing evolution and use of a system.

Chapter 6: Determining System Requirements
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133 Flashcards
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Sample Questions
Q1) Challenging yourself to look at the organization in new ways describes the impertinence characteristic that a systems analyst should exhibit during the requirements determination phase.
A)True
B)False
Q2) The search for,and implementation of,radical change in business processes to achieve breakthrough improvements in products and services best defines:
A)Joint Application Design
B)Rapid Application Development
C)structured programming
D)business process reengineering
Q3) ________ and ________ techniques were developed to keep the analysis effort to a minimum yet still effective.
Q4) The reframing characteristic of a good systems analyst is represented by which of the following statements?
A)You must challenge yourself to look at the organization in new ways.
B)Every fact must fit with every other fact.
C)Assume anything is possible,and eliminate the infeasible.
D)You should question everything.
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Chapter 7: Structuring System Process Requirements
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182 Flashcards
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Sample Questions
Q1) The act of going from a single system to several component processes refers to:
A)structuring
B)balancing
C)functional decomposition
D)formatting
Q2) Data flow diagrams aren't versatile enough to be used as tools for process modeling.
A)True
B)False
Q3) The symbol for sources/sinks is a ________.
Q4) The principle of balancing and the goal of keeping a DFD as simple as possible led to four additional,advanced rules for drawing DFDs.
A)True
B)False
Q5) The calculation of a student's grade is represented on a data flow diagram as a data flow.
A)True
B)False
Q6) In the DeMarco and Yourdon model,the symbol for a data store is ________.
Q7) Identify six concrete rules for stopping the decomposition process.
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Chapter 8: Structuring System Data Requirements
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122 Flashcards
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Sample Questions
Q1) An order number is a good example of a candidate key.
A)True
B)False
Q2) An identifier is a candidate key that has been selected as the unique,identifying characteristic for an entity type.
A)True
B)False
Q3) Which of the following addresses the rules concerning the relationships between entity types?
A)referential integrity constraints
B)triggering operations
C)entity integrity
D)domains
Q4) Relationships are labeled with verb phrases.
A)True
B)False
Q5) Triggering operations are other business rules that protect the validity of attribute values.
A)True
B)False
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Chapter 9: Designing Databases
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134 Verified Questions
134 Flashcards
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Sample Questions
Q1) When transforming an E-R diagram into normalized relations,the identifier of the entity type becomes:
A)the primary key of the corresponding relation
B)the foreign key in the corresponding relation
C)a nonkey attribute in the corresponding relation
D)a secondary key in the corresponding relation
Q2) A physical file is a named set of table rows stored in a contiguous section of secondary memory.
A)True
B)False
Q3) A ________ is an attribute whose value is unique across all occurrences of a relation.
Q4) Normalization is based on an analysis of weak entities.
A)True
B)False
Q5) The selection of the appropriate storage format for each attribute from the logical database model is made during physical database design.
A)True
B)False
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Chapter 10: Designing Forms and Reports
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135 Verified Questions
135 Flashcards
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Sample Questions
Q1) To avoid outdated information on your Web site,you should make sure your site is continuously updated so that users feel that the site is regularly maintained and updated.
A)True
B)False
Q2) Which of the following is a true statement?
A)An employee application is an example of a report.
B)Reports are only for reading and often contain data about multiple unrelated records in a computer file.
C)Reports are used to convey information on a single item.
D)Generally,reports are only printed on paper.
Q3) When designing forms and reports,the environment characteristic addresses:
A)issues related to experience,skills,motivation,education,and personality
B)social issues such as the user's status and role,lighting,sound,task interruptions,temperature,and humidity
C)job activities that differ in the amount of information that must be obtained from or provided to the user
D)the platform in which the system is constructed influencing interaction styles and devices
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Page 12

Chapter 11: Designing Interfaces and Dialogues
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134 Verified Questions
134 Flashcards
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Sample Questions
Q1) Display sequence refers to the way a user can move from one display to another.
A)True
B)False
Q2) ________ is a technique for showing users where they are in a Web site by placing a series of "tabs" on a Web page that shows users where they are and where they have been.
Q3) A ________ validation test is a test where an extra digit is added to a numeric field in which its value is derived using a standard formula.
Q4) The ________ common property of windows and forms in a graphical user interface environment requires users to resolve the request for information before proceeding.
Q5) Briefly identify eight common devices for interacting with an information system.
Q6) The ability to provide field-level help is often referred to as:
A)context-sensitive help
B)screen-level help
C)systems-level help
D)application-level help
Q7) ________,________,and ________ are three types of system feedback.
Q8) An ________ is a method by which users interact with information systems.
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Chapter 12: Designing Distributed and Internet Systems
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Sample Questions
Q1) The front-end portion of the client/server database system that provides the user interface and data manipulation functions describes a(n):
A)client
B)server
C)database engine
D)application program interface
Q2) In a client-based LAN,the file server acts as a shared data storage device,provides additional resources,supports collaborative applications,and provides access to shared data.
A)True
B)False
Q3) Providing Internet content to users based upon knowledge of that customer best describes:
A)micromarketing
B)personalization
C)customization
D)profiling
Q4) ________ are a set of style rules that tells a Web browser how to present a document.
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Chapter 13: System Implementation
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130 Verified Questions
130 Flashcards
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Sample Questions
Q1) ________ refers to user testing of a completed information system using simulated data.
Q2) ________ is a technique used in testing modules,especially where modules are written and tested in a top-down fashion,where a few lines of code are used to substitute for subordinate modules.
Q3) The key advantage of a direct installation is that it limits potential damage and potential cost by limiting the effects to a single site.
A)True
B)False
Q4) During stress testing,the analysts try to determine how the system performs on the range of possible environments on which it may be used.
A)True
B)False
Q5) Potential topics that will determine if training will be useful include:
A)use of the system
B)general computer concepts
C)information system concepts
D)all of the above
Q6) What factors influence implementation success?
Page 15
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Chapter 14: Maintaining Information Systems
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136 Verified Questions
136 Flashcards
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Sample Questions
Q1) Which of the following is a major activity occurring during maintenance?
A)obtaining maintenance requests
B)transforming requests into changes
C)designing changes
D)all of the above
Q2) Management support is one of the major cost elements of maintenance.
A)True
B)False
Q3) To measure maintenance effectiveness,you should measure:
A)the number of failures
B)the time between each failure
C)the type of failure
D)all of the above
Q4) ________ are guidelines that list the instructions to construct an executable system from the baseline source code.
Q5) All of the following are types of maintenance except:
A)supportive maintenance
B)corrective maintenance
C)adaptive maintenance
D)perfective maintenance

16
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Chapter 15: Object-Oriented Analysis and Design: Use
Cases
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Sample Questions
Q1) An association between two use cases where one adds new behaviors or actions to the other best describes:
A)the external relationship
B)the inclusive relationship
C)the include relationship
D)the extend relationship
Q2) Rolling back a transaction to its original starting place is an example of a ________.
Q3) There are 4 different levels of detail.
A)True
B)False
Q4) What are the five different levels of detail suggested by Cockburn? Describe each one and how it is used.
Q5) Both the white and kite levels provide a summary of the use case goals.
A)True
B)False
Q6) A stakeholder is a person who has a vested interest in the system being developed. A)True
B)False
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Chapter 16: Object-Oriented Analysis and Design: Activity
Diagrams
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Sample Questions
Q1) An activity diagram shows the conditional logic for the sequence of system activities needed to accomplish a business process.
A)True
B)False
Q2) In an activity diagram,the fast lane represents the organizational unit responsible for a certain action.
A)True
B)False
Q3) Discuss when it is appropriate to use activity diagrams in a project.
Q4) An activity diagram clearly shows parallel and alternative behaviors.
A)True
B)False
Q5) A(n)________ clearly shows parallel and alternative behaviors.
Q6) An activity diagram can be used for all of the following except:
A)to show the links between objects
B)to depict the flow of control from activity to activity
C)model work flow and business processes
D)help in use case analysis

Page 18
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Chapter 17: Object-Oriented Analysis and Design: Sequence Diagrams
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Sample Questions
Q1) ________ is a type of interaction diagrams.
Q2) A simple message is a message in which the sender does not have to wait for the recipient to handle the message.
A)True
B)False
Q3) A type of message in which the caller has to wait for the receiving object to finish executing the called operation before it can resume execution itself is a(n):
A)synchronous message
B)simple message
C)asynchronous message
D)half-duplex message
Q4) What is a synchronous message? Asynchronous message? How are each of these messages shown on a sequence diagram?
Q5) Types of interaction diagrams include:
A)state diagrams
B)sequence diagrams
C)data flow diagrams
D)component diagrams
Q6) An object is ________ at the point marked by X.
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Chapter 18: Business Process Modeling
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Sample Questions
Q1) A business process can only come from certain business functions.
A)True
B)False
Q2) An event is a trigger that starts a process in business process modeling.
A)True
B)False
Q3) In business process modeling,a decision point is called a(n):
A)activity
B)gateway
C)terminal
D)loop
Q4) In business process modeling,a way to encapsulate a process is called a(n):
A)swimlane
B)fastlane
C)lane
D)none of the above
Q5) The more complex a business process is,the harder it is to automate.
A)True
B)False
Q6) A flow shows the ________ of action in a process.
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Chapter 19: Objected-Oriented Analysis and Design: Object
Modeling-Class Diagrams
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Sample Questions
Q1) Which of the following provides an external interface to a class?
A)constructor
B)operation
C)view
D)association
Q2) Which of the following provides an external interface to a class?
A)constructor
B)operation
C)view
D)association
Q3) An object class is a logical grouping of objects that have the same attributes and behaviors.
A)True
B)False
Q4) An association between the instances of one or more entity types that is of interest to the organization best defines:
A)occurrence
B)relationship
C)coupling
D)cardinality
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