

Business Systems Analysis
Exam Solutions
Course Introduction
Business Systems Analysis explores the methodologies, tools, and techniques used to identify, analyze, and design effective business information systems. The course covers requirements gathering, process modeling, and solution evaluation to optimize organizational performance. Students will learn to bridge the gap between business needs and technical solutions, employing industry-standard practices such as UML, process mapping, and CASE tools. By the end of the course, participants will be equipped to facilitate communication among stakeholders, document system requirements, and contribute to successful system implementations in a business environment.
Recommended Textbook
Essentials of Systems Analysis and Design 6th Edition by Joseph Valacich
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10 Chapters
1225 Verified Questions
1225 Flashcards
Source URL: https://quizplus.com/study-set/1472

Page 2

Chapter 1: The Systems Development Environment
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106 Verified Questions
106 Flashcards
Source URL: https://quizplus.com/quiz/29303
Sample Questions
Q1) A system is an interrelated set of business procedures used by one business unit, working together for a purpose.
A)True
B)False
Answer: True
Q2) During ________, programmers make the changes that users ask for and modify the system to reflect changing business conditions.
A) operation
B) planning
C) coding
D) cutover
E) development
Answer: A
Q3) Describe what decomposition is used for.
Answer: Decomposition results in smaller pieces of a system which are then easier to work with. This is accomplished by breaking a system down into smaller components. Decomposition allows the systems analyst to focus attention on one area of the system, focus on one part of the system pertinent to a group of users and build parts of the system independently.
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Page 3

Chapter 2: The Sources of Software
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100 Verified Questions
100 Flashcards
Source URL: https://quizplus.com/quiz/29305
Sample Questions
Q1) More experienced developers are less likely to reuse code because:
A) they think that it is less cost effective.
B) they don't understand other programmer's code.
C) they trust their own code more than someone else's.
D) management would not allow them.
E) they believe that reuse does not fit into the corporate culture.
Answer: C
Q2) Open-source software has enjoyed its success due to:
A) the price.
B) large software companies.
C) the Internet.
D) the SDLC.
E) volume discounts.
Answer: C
Q3) Outsourcing can include having a firm develop and run another firm's application on its computers.
A)True
B)False
Answer: True
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Page 4
Chapter 3: Managing the Information Systems Project
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94 Verified Questions
94 Flashcards
Source URL: https://quizplus.com/quiz/29306
Sample Questions
Q1) COCOMO uses parameters that are derived from estimates of planned projects of the same complexity to estimate project size and cost.
A)True
B)False
Answer: False
Q2) Which of the following slack times indicates that an activity is on the critical path?
A) 1
B) 10
C) 0
D) 2
E) 5
Answer: C
Q3) The focus of project management is to ensure that systems development projects meet customer expectations and are delivered within budget and time constraints.
A)True
B)False
Answer: True
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Page 5

Chapter 4: Systems Planning and Selection
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94 Verified Questions
94 Flashcards
Source URL: https://quizplus.com/quiz/29307
Sample Questions
Q1) Which of the following would be classified as a tangible cost?
A) Loss of customer goodwill
B) Cost of hardware
C) Employee morale
D) Operational inefficiency
E) Not all customers use the Internet.
Q2) Briefly identify and define the six major categories of feasibility.
Q3) The Baseline Project Plan does not:
A) contain all information collected and analyzed during project initiation and planning.
B) specify detailed project activities for the next life cycle phase, analysis, and less detail for subsequent project phases.
C) include being used by the project selection committee to help decide if the project should be accepted, redirected, or canceled.
D) reflect the best estimate of the project's scope, benefits, costs, risks, and resource requirements given the current understanding of the project.
E) include the database metadata.
Q4) Define walkthrough and describe the role of each participant.
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Chapter 5: Determining System Requirements
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104 Verified Questions
104 Flashcards
Source URL: https://quizplus.com/quiz/29308
Sample Questions
Q1) The typical participants in a JAD include:
A) the CEO.
B) a city official.
C) a systems analyst.
D) a customer.
E) academic faculty.
Q2) The goal with using prototyping to support requirements determination is to build the ultimate system from prototyping.
A)True
B)False
Q3) The term that refers to systems development projects bogged down in an abundance of analysis work is:
A) information overload.
B) analysis paralysis.
C) analysis overload.
D) information abundance.
E) disruptive analysis.
Q4) A JAD is an inexpensive, popular requirements determination technique. A)True
B)False
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Chapter 6: Structuring System Requirements: Process
Modeling
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104 Verified Questions
104 Flashcards
Source URL: https://quizplus.com/quiz/29309
Sample Questions
Q1) Data on a customer form could be represented on a data-flow diagram as a data flow.
A)True
B)False
Q2) A computer-based file containing employee information would be represented on a data-flow diagram as a(n):
A) data flow.
B) source.
C) data store.
D) process.
E) action stub.
Q3) Functional decomposition is a repetitive process of breaking the description or perspective of a system down into finer and finer detail.
A)True
B)False
Q4) Assume we have placed a data store between Process 5.1 and Process 5.5; we would say that these processes are decoupled.
A)True
B)False
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Chapter 7: Structuring System Requirements: Conceptual
Data Modeling
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102 Verified Questions
102 Flashcards
Source URL: https://quizplus.com/quiz/29310
Sample Questions
Q1) In theory, if there are four sources of application software, two implementation environments, and three sets of requirements, how many design strategies are possible?
A) 4
B) 24
C) 9
D) 2
E) 27
Q2) When selecting an identifier, one should choose a candidate key that will not change its value over the life of each instance of the entity type.
A)True
B)False
Q3) A True data entity will have many possible instances, each with a distinguishing characteristic, as well as one or more other descriptive pieces of data.
A)True
B)False
Q4) The minimum requirements for a new system are also its mandatory features.
A)True
B)False
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Chapter 8: Designing the Human Interface
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105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/29311
Sample Questions
Q1) The use of small, simple images to allow a Web page to be displayed more quickly best describes:
A) icons.
B) lightweight graphics.
C) cookie crumbs.
D) MPEG files.
E) template-based HTML.
Q2) When designing textual output, both the left and right margins should appear justified.
A)True
B)False
Q3) Form and report design:
A) generally follows a prototyping approach.
B) generally follows a structured methodology.
C) generally follows a structured design approach.
D) generally follows a structured analysis approach.
E) uses Structured English to prepare the design specifications.
Q4) Briefly discuss the SOS guidelines.
Q5) Identify the three-step process for designing dialogues.
Q6) List eight guidelines for the design of human-computer dialogues.
Page 10
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Chapter 9: Designing Databases
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311 Verified Questions
311 Flashcards
Source URL: https://quizplus.com/quiz/29312
Sample Questions
Q1) Each row of a relation corresponds to a record that contains data values for an entity.
A)True
B)False
Q2) Principles identified in the Agile Manifesto include:
A) having as its highest priority customer satisfaction through the early and continuous delivery of valuable software.
B) only testing late in development.
C) a one-time delivery of working software.
D) having customer satisfaction as its lowest priority.
E) avoiding changing requirements, even late in development.
Q3) During the Planning Game's exploration phase:
A) business sorts Story Cards based on feature requirements.
B) business creates a Story Card for something it wants the new system to do.
C) development sorts the Story Cards based on risk.
D) programmers convert Story Cards into Task Cards.
E) programmers accept responsibility for tasks and balance their workloads.
Q4) View integration is the last step of logical database design.
A)True
B)False
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Chapter 10: Systems Implementation and Operation
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105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/29304
Sample Questions
Q1) Changes made to a system to repair flaws in its design, coding, or implementation describes:
A) corrective maintenance.
B) adaptive maintenance.
C) preventive maintenance.
D) perfective maintenance.
E) programmatic maintenance.
Q2) The systems design phase of the SDLC is analogous to the maintenance process of designing changes.
A)True
B)False
Q3) Internal documentation is system documentation that includes the outcome of structured diagramming techniques such as data flow and entity-relationship diagrams.
A)True
B)False
Q4) A helpdesk is a single point of contact for all user problems and inquiries about a particular system.
A)True
B)False
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