Business Strategy and Human Resources
Final Exam Questions
Course Introduction
This course explores the dynamic relationship between business strategy and human resources management, emphasizing how HR practices can be aligned with organizational goals to achieve competitive advantage. Students will examine concepts such as strategic workforce planning, talent acquisition, performance management, and employee development in the context of overall business objectives. Through case studies and real-world examples, the course highlights the role of HR as a strategic partner in driving business success, navigating organizational change, and fostering a culture of innovation and adaptability.
Recommended Textbook
Strategic Human Resources Planning 6th edition by Ken McBey
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14 Chapters
1024 Verified Questions
1024 Flashcards
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Page 2
Chapter 1: Strategic Management
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75 Verified Questions
75 Flashcards
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Sample Questions
Q1) Competitive advantage of an organization includes the characteristics that enable it to earn higher rates of interest on its investments than its competitors.
A)True
B)False
Answer: False
Q2) If a formulated plan is called an intended strategy,what strategy depicts the implemented plan?
A) intentional
B) ideal
C) realized
D) predicted
Answer: C
Q3) If no two organizations are the same,then logically all organizational strategies are unique.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Aligning HR With Strategy
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67 Verified Questions
67 Flashcards
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Sample Questions
Q1) In order to retain valuable employees,Google gave all its employees a 20 percent raise in 2010.
A)True
B)False
Answer: False
Q2) According to classical economics,what are the three most important resources or inputs?
A) labour,capital,land
B) capital,knowledge,land
C) knowledge,economics,land
D) economics,assets,land
Answer: A
Q3) If a company uses a differentiation strategy,what is it more concerned with relative to equity with the external market?
A) pay structures
B) compensation strategy
C) pay for performance
D) internal equity
Answer: D
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Page 4
Chapter 3: Environmental Influences on HRM
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81 Flashcards
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Sample Questions
Q1) According to the text,what are some of the major HR trends that were difficult to forecast more than twenty years ago?
A) e-learning,online recruitment,and technology
B) mandatory retirement,localization,and ethics
C) brain drain,diversity,and work-life balance
D) downsizing,outsourcing,and telecommuting
Answer: D
Q2) According to the Society for Human Resources Management,more than 75 percent of its companies use virtual work.
A)True
B)False
Answer: False
Q3) The employer-employee relationship is governed by a legal framework that includes common law,contract law,and criminal law.
A)True
B)False
Answer: False
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Page 5
Chapter 4: The HR Forecasting Process
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76 Verified Questions
76 Flashcards
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Sample Questions
Q1) What HR concept is defined as a single numerical estimate of HR requirements associated with a specific time horizon and set of assumptions?
A) envelope
B) prediction
C) forecasting targets
D) projection
Q2) What is HR forecasting? Briefly describe the advantages that accrue to organizations from instituting effective HR forecasting procedures.
Q3) Given the effects of the Fukushima nuclear disaster caused by the HYPERLINK "http://en.wikipedia.org/wiki/2011_T%C5%8Dhoku_earthquake_and_tsunami" TĂ´hoku earthquake and tsunami on the external environment,what type of forecasting would HR professionals utilize to incorporate catastrophic circumstances and their consequences?
A) transaction-based forecasting
B) process-based forecasting
C) event-based forecasting
D) critical-based forecasting
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Chapter 5: Determining HR Demand
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78 Verified Questions
78 Flashcards
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Sample Questions
Q1) In a simple regression,Y is the independent variable.
A)True
B)False
Q2) What technique should be used if you want all the participants to have equal participation in the sessions and to minimize dominance,personal attacks,and defensive behaviour?
A) Delphi technique
B) critical incident technique
C) repatriation technique
D) nominal group technique
Q3) Another name for the scenario forecast method is the projection forecast method.
A)True
B)False
Q4) In the Delphi method experts do not meet,but they do in the nominal group technique.
A)True
B)False
Q5) Unlike trend analysis,impact analysis relies on subjective,but expert,judgments. A)True
B)False
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Chapter 6: Ascertaining HR Supply
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Sample Questions
Q1) Refer to Case Incident: "Pacific Health Care." Discuss the disadvantages of internal staffing and the advantages of external staffing.
Q2) What type of probability is associated with an individual's movement behaviours in a specific job,given the Markov model?
A) stochastic probability
B) movement probability
C) transitional probability
D) promotion probability
Q3) Calculate the promotion rate for level 4 if seven individuals in level 3 were promoted and the total number of personnel in level 4 is 63.Round to the nearest whole number.
A) 10 percent
B) 11 percent
C) 12 percent
D) 13 percent
Q4) A renewal model can also be referred to as a probabilistic or stochastic model.
A)True
B)False
Q5) What is succession planning,and what are three of its benefits to organizations?
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Chapter 7: Succession Management
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80 Flashcards
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Sample Questions
Q1) What is the difference between succession management and replacement planning?
Q2) In succession management,there must be a pipeline for talent only for critical roles such as the CEO and senior management.
A)True
B)False
Q3) An acceleration pool is a group of candidates whose development an organization wishes to accelerate.
A)True
B)False
Q4) After an organization has identified the skills and competencies needed to meet its HR plans,what would be the next step in the succession management process?
A) identifying high-potential employees
B) monitoring and evaluating the employees' skills development
C) aligning succession management plans with strategy
D) providing developmental opportunities and experiences
Q5) Peter Drucker said that "most managers are born,not made!"
A)True
B)False
Q6) What are the five steps in the succession management process?
Page 9
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Chapter 8: Information Technology for HR Planning
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63 Verified Questions
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Sample Questions
Q1) If an organization utilizes advanced information technologies,what is one communication property it will benefit from?
A) storage and retrieval of large amounts of information
B) rapidly and accurately reconfigured information
C) improved transmission of processing capacity
D) selectively controlled access and participation
Q2) When an organization applies workforce analytics,what is the major challenge it needs to overcome in order to address strategic decision making?
A) business intelligence
B) skills inventories
C) succession management
D) replacement charts
Q3) If ESS and MSS applications are available to employees and managers,one can conclude that the information is being captured at the source.What type of technology platform applies these applications?
A) e-learning
B) self-service
C) outsourcing
D) online
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Chapter 9: Change Management New
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Sample Questions
Q1) Once the organization's need for change has been identified and has the buy-in from all stakeholders,what is the next step in the change process?
A) reviewing the need for change
B) diagnosing what needs to change
C) planning and preparing for change
D) implementing and sustaining the change
Q2) The most difficult stage in the change process is to achieve full buy-in from all stakeholders.
A)True
B)False
Q3) "Freezing" is a stage in the change process that involves a trial-and-error process of taking action to move the firm through the intended change.
A)True
B)False
Q4) "Moving" is a stage in the change process that involves putting policies,practices,and structures in place to establish new norms around an organizational change.
A)True
B)False
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Chapter 10: Downsizing and Restructuring
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Sample Questions
Q1) Downsizing may be considered a breach of the unwritten employment contract between employers and their employees.
A)True
B)False
Q2) Outplacement is providing a program of counselling and job search assistance for workers who have been terminated.
A)True
B)False
Q3) Many downsizing efforts fall short of meeting organizational objectives,and are carried out with little strategic planning or consideration of the costs to the individuals and the employer.
A)True
B)False
Q4) Which of the following is a short-term cost adjustment that an organization could consider to reduce costs?
A) exit incentives
B) extending reductions in salaries
C) voluntary sabbaticals
D) reduced work week
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Chapter 11: Strategic International HRM
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73 Flashcards
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Sample Questions
Q1) When an individual returns to his or her home headquarters or home subsidiaries after working in a foreign country,what is this process called?
A) enculturation
B) repatriation
C) culture shock
D) alienation
Q2) What is one disadvantage of increased use of third-country nationals?
A) lack of knowledge of the corporate culture
B) limited familiarity with the firm's own operations
C) potential unfamiliarity with the cultural norms of the host country
D) lack of understanding of the subsidiary's needs
Q3) If an individual has an ability to acquire certain skills to a desired level of performance,what is this capability called?
A) pliability
B) flexibility
C) trainability
D) adaptability
Q4) Discuss three factors that enhance cross-cultural adjustment.
Q5) Identify and briefly explain the three different approaches to SIHRM.
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Chapter 12: Mergers and Acquisitions
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Sample Questions
Q1) Identify and describe three HRM impacts that occur as a result of mergers and acquisitions.
Q2) Researchers have found that there is a tendency for some organizations to dismiss issues related to organizational culture if the numbers from the merger look good.
A)True
B)False
Q3) Why was the merger of Alberta Energy with PanCanadian Energy deemed a stunning success?
A) The merger was extremely fast.
B) The merger was financially motivated.
C) The merger was employee-oriented.
D) The merger was focused on unionization.
Q4) One of the disadvantages of mergers is that employees might have to reapply for their old jobs.
A)True B)False
Q5) Pension plans are often the root cause of failed merger deals.
A)True B)False
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Chapter 13: Outsourcing
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Sample Questions
Q1) What other HR strategy provides a negative impact on employees similar to that of outsourcing?
A) acquisitions
B) restructuring
C) mergers
D) divestitures
Q2) Which of the following outsourcing functions carries a potential risk of information being leaked?
A) payroll and benefits
B) software development
C) recruitment
D) pension administration
Q3) What are two primary risks associated with outsourcing?
A) increased costs and displaced workers
B) impact on public and private relations
C) service and security
D) loss of strategic and operational control
Q4) Comment on the quote "not a single company can afford to even try and be the first in everything." Define and give an example of core work and non-core work.
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Chapter 14: Hr Assessment and Analytics
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Sample Questions
Q1) Which of the following is a part of the 5C model of HRM impact?
A) change management
B) commitment
C) compliance
D) communication
Q2) Which of the following is NOT a hurdle to the development of HR metrics?
A) applying HR measures consistently and over time
B) gaining acceptance of HR measures by stakeholders
C) training managers to believe in the usefulness of HR measures
D) identifying HR measures that are grounded in research and theory and are practical
Q3) Benchmarking enhances organizational performance by establishing standards against which processes,products,and performance can be compared and improved.
A)True
B)False
Q4) The 5C model of HRM impact includes five areas for evaluating HRM: compliance,client satisfaction,culture management,cost control,and commitment.
A)True
B)False
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Page 16