Business Management
Study Guide Questions
Course Introduction
Business Management is a comprehensive course designed to introduce students to the core principles and practices that govern modern organizations. Covering topics such as organizational structures, leadership, strategic planning, operations, marketing, human resources, and financial management, the course equips students with the analytical tools and decision-making frameworks necessary to effectively manage businesses of varying sizes and sectors. Through case studies, real-world examples, and interactive assignments, students gain practical insights into managing teams, adapting to changing environments, and creating value in competitive markets. This course lays the foundation for future studies in specialized areas of business and prepares students for leadership roles in their professional careers.
Recommended Textbook
Fundamentals of Management Essential Concepts and Applications 10th Edition by Stephen
Available Study Resources on Quizplus
19 Chapters
2671 Verified Questions
2671 Flashcards
Source URL: https://quizplus.com/study-set/1468
Page 2
P.
Chapter 1: Managers and Management
Available Study Resources on Quizplus for this Chatper
139 Verified Questions
139 Flashcards
Source URL: https://quizplus.com/quiz/29232
Sample Questions
Q1) Which of the following would political skills be most likely to help a manager accomplish?
A)increasing communication
B)mentoring
C)defining goals
D)building a power base
Answer: D
Q2) In order to be considered a manager, an individual must direct or oversee the work of others.
A)True
B)False
Answer: True
Q3) The primary job of a manager is to ________.
A)make decisions that help an organization grow
B)tackle tasks that are too difficult for nonmanagerial employees
C)coordinate between organization leaders and ordinary employees
D)direct and oversee the work of others
Answer: D
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: The Management Environment
Available Study Resources on Quizplus for this Chatper
143 Verified Questions
143 Flashcards
Source URL: https://quizplus.com/quiz/29239
Sample Questions
Q1) The external environment of an organization includes factors and forces that can affect how the organization operates.
A)True
B)False
Answer: True
Q2) In a short essay, describe the main problem of economic inequality.
Answer: Wage gaps have always existed in the United States, but recently the gap between the rich and poor has been growing.All one has to do is take a look at the skyrocking salaries of today's athletes and CEOs.This is not a problem shared by other countries, it is uniquely a product of the U.S.economic system.Several years ago, protestors staged a sit-in on Wallstreet to protest the high salaries of CEOs.This condition has affected how people see opportunity and has serious implications in motivating employees.If employees feel that they cannot reach the top or that they will never be able to attain economic equality, then many may quit trying.Social discontent and motivation are important and business leaders need to recognize how societal attitudes in the economic context also may create constraints as they make decisions and manage their businesses.
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: Integrative Managerial Issues
Available Study Resources on Quizplus for this Chatper
149 Verified Questions
149 Flashcards
Source URL: https://quizplus.com/quiz/29240
Sample Questions
Q1) Parochialism is ________.
A)acceptance of diverse points of view
B)a desire to leave one's own culture for a foreign culture
C)a tendency to view the world through a single perspective
D)recognition of diverse religious beliefs
Answer: C
Q2) In a country with a low uncertainty avoidance, people cope with uncertainty
A)by following rules and depending on social institutions
B)by making new rules
C)largely without rules or strong social institutions
D)by looking to the religious teachings
Answer: C
Q3) Caterpillar is forced to have flexible work times because it deals with suppliers or customers who may be 8 to 10 time zones away.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
5
Chapter 4: Foundations of Decision Making
Available Study Resources on Quizplus for this Chatper
150 Verified Questions
150 Flashcards
Source URL: https://quizplus.com/quiz/29241
Sample Questions
Q1) In a short essay, discuss the assumptions of rationality and the validity of those assumptions.
Q2) One well-accepted model states that individual creativity requires ________, or a commanding understanding of a subject matter.
A)expertise
B)task motivation
C)high interest
D)intuition
Q3) A banker opts for short-term gain despite indications that his decision might not pay off in the long run.Which error or bias is the banker guilty of?
A)overconfidence
B)immediate gratification
C)selective perception bias
D)representation
Q4) The eight steps of decision making ________.
A)can only be employed by individuals
B)can only be employed in very small groups
C)can be employed by individuals and groups
D)can only be employed by groups
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Foundations of Planning
Available Study Resources on Quizplus for this Chatper
154 Verified Questions
154 Flashcards
Source URL: https://quizplus.com/quiz/29242
Sample Questions
Q1) Which of the following would you expect to find in a clothing store that follows a cost leadership strategy?
A)only the finest, most expensive materials
B)pampered, personalized service
C)state-of-the-art design
D)basic, no frills, practical items
Q2) A mission statement does NOT include which of the following?
A)the customers of a company
B)major competitors
C)why the company is in business and what it hopes to accomplish D)the company's basic beliefs
Q3) Traditional goal setting requires top managers to set goals that are carried out by the organizational levels below.
A)True
B)False
Q4) An external analysis will identify the threats to a company's well-being, but not opportunities for success.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Organization Structure
Available Study Resources on Quizplus for this Chatper
146 Verified Questions
146 Flashcards
Source URL: https://quizplus.com/quiz/29243
Sample Questions
Q1) Which of the following statements is true?
A)Power is a right.
B)Authority is one's ability to influence decisions.
C)Authority is a right.
D)Both power and authority are rights.
Q2) Boundaryless organizations try to eliminate ________ within their organization.
A)horizontal specialization and vertical hierarchy
B)horizontal specialization only
C)vertical hierarchy only
D)vertical specialization only
Q3) The two prevalent organizational structure models in today's world are the organic organization and the inorganic organization.
A)True
B)False
Q4) Which of the following areas has opened up new possibilities for how and where employees work?
A)information technology
B)human resources
C)organizational design
D)global competition
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Managing Human Resources
Available Study Resources on Quizplus for this Chatper
144 Verified Questions
144 Flashcards
Source URL: https://quizplus.com/quiz/29244
Sample Questions
Q1) A key goal of compensation system is to keep employees motivated.
A)True
B)False
Q2) Which of the following is NOT a voluntary form of downsizing?
A)attrition
B)early retirement
C)job sharing
D)layoff
Q3) Employees in Mexico are less likely to belong to a union than employees in the United States.
A)True
B)False
Q4) Sexual harassment is defined as any unwanted activity of a sexual nature that affects an individual's employment.
A)True
B)False
Q5) Job training in the United States has been significantly impacted by advances in information technology.
A)True
B)False
Page 9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Managing Change and Innovation
Available Study Resources on Quizplus for this Chatper
153 Verified Questions
153 Flashcards
Source URL: https://quizplus.com/quiz/29245
Sample Questions
Q1) To reduce stress, managers need to make sure that employees ________.
A)have jobs that match their abilities
B)maximize their productivity
C)don't work too many hours
D)don't work too few hours
Q2) Stress isn't always bad for an individual.
A)True
B)False
Q3) When managers threaten to fire workers unless they agree to go along with new company policies, they are using which of the following?
A)negotiation
B)coercion
C)manipulation
D)education and communication
Q4) In a short essay, describe the "white-water rapids" view of organizational change.
Q5) In a short essay, identify and discuss two external forces that bring about the need for change.
Q6) In a short essay, explain organization development (OD).
Q7) In a short essay, describe the "calm waters" view of organizational change.
Page 10
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: Foundations of Individual Behavior
Available Study Resources on Quizplus for this Chatper
151 Verified Questions
151 Flashcards
Source URL: https://quizplus.com/quiz/29246
Sample Questions
Q1) High self-esteem individuals tend to ________.
A)make excuses for themselves
B)avoid creating high expectations
C)take risks
D)avoid risks
Q2) A high self-monitoring individual would tend to ________.
A)have no skill in playing different roles
B)have no skill in hiding his or her feelings
C)be good at playing different roles
D)have no experience in hiding his or her feelings
Q3) Operant conditioning attempts to explain the influence that parents and teachers have on individuals.
A)True
B)False
Q4) Which three factors act to shape and sometimes distort perception?
A)the perceiver, target, context
B)attitudes, past experiences, expectations
C)temperature, time, location
D)past experiences, context, location
Q5) In a short essay, define learning and then explain operant conditioning.
Page 11
To view all questions and flashcards with answers, click on the resource link above.
Chapter 10: Understanding Groups and Managing Work Teams
Available Study Resources on Quizplus for this Chatper
151 Verified Questions
151 Flashcards
Source URL: https://quizplus.com/quiz/29233
Sample Questions
Q1) With respect to skills, most teams need this most.
A)members who excel at one particular skill
B)members who have only general skills
C)members who excel at different skills
D)members who have interpersonal skills
Q2) The official forming stage of the group development process wasn't complete until group members ________.
A)experienced conflict
B)introduced one another
C)felt themselves a part of the group
D)got acquainted with one another
Q3) The use of work teams creates the potential for an organization to generate ________.
A)greater outputs with greater inputs
B)fewer outputs with fewer inputs
C)greater outputs with fewer inputs
D)fewer outputs with greater inputs
Q4) The team role of linker initiates creative ideas in a team.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 11: Motivating and Rewarding Employees
Available Study Resources on Quizplus for this Chatper
156 Verified Questions
156 Flashcards
Source URL: https://quizplus.com/quiz/29234
Sample Questions
Q1) Motivation is NOT ________.
A)a permanent personal trait
B)a process that leads to a goal
C)something that varies from situation to situation
D)something that requires a direction
Q2) McGregor holds the opinion that managers are less successful when they adopt a Theory Y view of human nature.
A)True
B)False
Q3) In equity theory, an under-rewarded individual ________ the work he or she does.
A)is paid too much for
B)is paid too little for
C)is paid fairly for D)does not complain about
Q4) Which of the following is NOT a common way that employee recognition programs recognize worker achievements?
A)added worker responsibilities
B)a party
C)a handwritten note of thanks
D)a public announcement of achievement
Page 13
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Leadership and Trust
Available Study Resources on Quizplus for this Chatper
149 Verified Questions
149 Flashcards
Source URL: https://quizplus.com/quiz/29235
Sample Questions
Q1) Your boss has total control over hiring, firing, and promotions in your department.According to Fiedler's ratings of the situation, your boss has ________.
A)low position power
B)high position power
C)high task structure
D)low task structure
Q2) Consultant estimates state that ________ team leaders.
A)15 percent of managers are not natural
B)70 percent of managers are not natural
C)85 percent of managers are not natural
D)30 percent of managers are natural
Q3) The Ohio State studies suggested that leaders who were high in structure and low in consideration were most successful.
A)True
B)False
Q4) Research has shown that a majority of American employees trust the leaders of the companies they work for.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 14
Chapter 13: Managing Communication and Information
Available Study Resources on Quizplus for this Chatper
145 Verified Questions
145 Flashcards
Source URL: https://quizplus.com/quiz/29236
Sample Questions
Q1) A manager who is trying to sound conciliatory should make sure that ________.
A)her voice is soft
B)she smiles when she speaks
C)her voice shows no anger
D)her voice shows no emotion
Q2) In a short essay, explain how national culture can serve as a barrier to effective communication.
Q3) Ross can create web pages that are accessible only to members of his organization on ________.
A)an intranet
B)an extranet
C)an electronic data interchange
D)a videoconference
Q4) Feedback is a message that travels from ________.
A)encoder to receiver
B)source to decoder
C)the original receiver to the original sender
D)the original sender to the original receiver
Q5) In a short essay, give an example of how social networking sites can become a security risk for a company.
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: Foundations of Control
Available Study Resources on Quizplus for this Chatper
146 Verified Questions
146 Flashcards
Source URL: https://quizplus.com/quiz/29237
Sample Questions
Q1) In a short essay, explain how managers determine what a significant deviation is.
Q2) Profitability ratios are a traditional way for a company to measure success.
A)True
B)False
Q3) For a baseball player, a statistical report would feature such things as ________.
A)a newspaper profile of the player
B)batting average and slugging percentage
C)filmed highlights of great plays
D)scouting reports on the player
Q4) A basketball coach showing players how to position themselves on the court during practice is carrying out ________, a form of concurrent control.
A)unstructured supervision
B)direct supervision
C)indirect supervision
D)feedback supervision
Q5) Motivation and leadership are two primary parts of the controlling function.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 16
Chapter 15: Operations Management
Available Study Resources on Quizplus for this Chatper
153 Verified Questions
153 Flashcards
Source URL: https://quizplus.com/quiz/29238
Sample Questions
Q1) Which of the following is NOT a way to increase productivity?
A)increase inputs
B)decrease costs
C)increase outputs
D)increase efficiency
Q2) In a short essay, explain how organizational barriers can be an obstacle to effective management of a value chain.
Q3) Value in value chain management is driven mainly by middle management, while top management is responsible for goals and strategy.
A)True
B)False
Q4) Where did the modern era of manufacturing primarily begin?
A)the coal industry
B)Detroit automobile factories
C)southern cotton plantations
D)northeastern textile mills
Q5) When inputs are turned into goods and services, value is created. A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 17
Chapter 16 : History Module
Available Study Resources on Quizplus for this Chatper
105 Verified Questions
105 Flashcards
Source URL: https://quizplus.com/quiz/29247
Sample Questions
Q1) This is an important part of researching a firm's feasibility.
A)exploring finance options
B)researching the legal business forms
C)pinpointing potential competitive advantages
D)identifying potential opportunities
Q2) This type of business plan is a step down from the most complete type of business plan.
A)summary business plan
B)full business plan
C)executive summary
D)synopsis-type plan
Q3) In a short essay, describe the classic entrepreneurial personality.
Q4) When hiring, entrepreneurs are more likely to make sure that these two elements are a good match than traditional HRM managers.
A)job skills and organizational needs
B)job qualifications and organizational requirements
C)formal job training and organizational requirements
D)values and organizational culture
Q5) In a short essay, describe the contents of the executive summary part of a full business plan.
18
To view all questions and flashcards with answers, click on the resource link above.
Chapter 17: Quantitative Module
Available Study Resources on Quizplus for this Chatper
135 Verified Questions
135 Flashcards
Source URL: https://quizplus.com/quiz/29248
Sample Questions
Q1) The "Whiz Kids" applied statistical methods to management at ________.
A)the Western Electric Company
B)the Ford Motor Company
C)IBM
D)the Sony Corporation
Q2) In an open system, a manager is responsible for managing ________.
A)just the internal company itself and not the external environment
B)just the external environment
C)both the internal and the external environment
D)the inputs but not the outputs
Q3) Abraham Maslow's hierarchy of needs theory suggested once a need was satisfied, it stopped motivating behavior.
A)True
B)False
Q4) In a short essay, describe how the work of Abraham Maslow influenced management.
Q5) How many workers were involved in building a single Egyptian pyramid?
A)millions
B)tens of millions
C)about 50,000
D)about 100,000
Page 19
To view all questions and flashcards with answers, click on the resource link above.
Chapter 18: Career Module
Available Study Resources on Quizplus for this Chatper
99 Verified Questions
99 Flashcards
Source URL: https://quizplus.com/quiz/29249
Sample Questions
Q1) A manager does a break-even analysis and finds that his value for BE, the break-even point, has decreased over time.Which of the following could be responsible for this event?
A)TFC has increased.
B)P has increased.
C)VC has decreased.
D)P has decreased.
Q2) Mia, a manager at Best Buy, increases the order size for a product that the company sells, which will ________.
A)increase both ordering costs and carrying costs
B)increase ordering costs and decrease carrying costs
C)decrease both ordering costs and carrying costs
D)decrease ordering costs and increase carrying costs
Q3) With choice S1, a manager sees gains of $10 million and $6 million.With choice S2, a manager sees gains of $12 million and $8 million.S2 might be the choice of a pessimistic manager.
A)True
B)False
Q4) In a short essay, explain what the value of P in queuing theory provides for a manager.
Page 20
To view all questions and flashcards with answers, click on the resource link above.
Chapter 19: Entrepreneurship Module
Available Study Resources on Quizplus for this Chatper
103 Verified Questions
103 Flashcards
Source URL: https://quizplus.com/quiz/29250
Sample Questions
Q1) It is best to try to cultivate a competitive advantage in job skills that are ________.
A)technical
B)interpersonal
C)scarce
D)common
Q2) Explain the role that luck typically plays in success.
Q3) In a traditional career development program, ________ were largely responsible for shaping and guiding career paths.
A)individuals
B)companies
C)family and friends
D)professional counselors
Q4) Explain what a competitive advantage is and why it is important in career development.
Q5) Job location ranked second in job priorities for today's job seekers.
A)True
B)False
Q6) Explain how networking helps people accomplish career goals.
Q7) Explain how the idea of a career has changed over recent decades.
Page 21
To view all questions and flashcards with answers, click on the resource link above.