Business Leadership
Test Questions
Course Introduction
Business Leadership is a course designed to explore the principles, practices, and challenges of effective leadership within modern organizations. Students will examine key leadership theories, styles, and strategies, learning how to inspire and manage teams, foster innovation, and drive organizational change. Through case studies, interactive discussions, and practical exercises, participants will develop critical skills in communication, decision-making, conflict resolution, and ethical leadership, preparing them to navigate complex business environments and lead with confidence and integrity.
Recommended Textbook
Organizational Behavior An Evidence Based Approach 12th Edition by Fred Luthans
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14 Chapters
1138 Verified Questions
1138 Flashcards
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Page 2
Chapter 1: Introduction to Organizational Behavior: an
Evidence-Based Approach
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76 Verified Questions
76 Flashcards
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Sample Questions
Q1) The cognitive part of the SCT recognizes the influential contribution of thought processes to all of the following EXCEPT human:
A) motivation.
B) attitudes.
C) action.
D) perceptions.
Answer: D
Q2) Explain experimental design used in organizational behavior research today. Answer: The experimental design is borrowed largely from psychology,where it is used extensively. A primary aim of any research design is to establish a cause-and-effect relationship.The experimental design offers the best possibility of accomplishing this goal.All other factors being equal,most organizational behavior researchers prefer this method of testing hypotheses.An experiment involves the manipulation of independent variables to measure their effect on,or the change in,dependent variables,while everything else is held constant or controlled.
Q3) Define organizational behavior.
Answer: Organizational behavior can be defined as the understanding,prediction,and management of human behavior in organizations.
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Chapter 2: Environmental Context: Globalization, diversity, and Ethics
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78 Verified Questions
78 Flashcards
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Sample Questions
Q1) Identify the ability to put oneself in another's place and see things from that person's point of view.
A) Insight
B) Understanding
C) Empathy
D) Intuition
Answer: C
Q2) ) These include leave policies and reimbursement for legal fees,medical expenses,agency or placement fees,temporary foster care,and/or travel expenses.
A) Child care or elder care benefits
B) Leave/ time-off policies
C) Life-cycle accounts
D) Adoption benefits
Answer: D
Q3) Club organizations get around the laws by hiring and promoting women and minorities with an unbiased attitude.
A)True
B)False
Answer: False
Page 4
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Chapter 3: Organizational Context: Design and Culture
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) Which of the following is NOT a type of radical redesign of organizations identified by Miles?
A) Green-field redesign
B) Demand redesign
C) Rediscovery redesign
D) Network design
Answer: B
Q2) Differentiate between hollow and modular organizational design.
Answer: Much of manufacturing on all levels and industries are outsourced to China and other developing countries,while information processing and customer service are outsourced to India and a few other countries.This movement of entire processes outside the organization leaves what has been termed the "Hollow Organization" design and when just parts of the product or service are outsourced,it's called the "Modular Organization" design.
Q3) _____ learning is associated with routine and behavioral learning.
A) Second-order
B) Dentero
C) Double-loop
D) Single-loop
Answer: D
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Chapter 4: Organizational Context: Reward Systems
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81 Flashcards
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Sample Questions
Q1) The motivational effect of the group incentive plans,on a day-to-day performance basis,may be very large.
A)True
B)False
Q2) Which of the following factors have led many companies to institute a combination payment plan where the individual receives a guaranteed amount of money,regardless of how the person performs?
A) Uncertain economy
B) Aggressive union demands
C) Labor laws
D) Excessive competition
Q3) The skill pay approach rewards the more abstract knowledge or competencies of employees,such as those related to technology,the international business context,customer service,or social skills.
A)True
B)False
Q4) Summarize the potential limitations of group incentive plans.
Q5) Explain gain-sharing plans and the steps involved in putting a gain-sharing plan into effect.
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Chapter 5: Personality,perception,and Employee Attitudes
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81 Verified Questions
81 Flashcards
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Sample Questions
Q1) Self concept has to do with people's self-perceived competence and self-image.
A)True
B)False
Q2) Which among these would NOT be included under the specific steps that can lead to successful organizational socialization?
A) Providing an easy first job.
B) Providing relevant training.
C) Providing a relaxed orientation program.
D) Placing new recruits in workgroups with high morale.
Q3) Which of the following refers to the tendency to perceive another person as belonging to a single category?
A) Halo effect
B) Demagogy
C) Archetype
D) Stereotype
Q4) List the personality dimensions or traits of the Myers-Briggs Type Indicator.
Q5) How is stereotyping different from the halo effect?
Q6) List and define the dimensions of organizational commitment proposed by Meyer and Allen.
Q7) List the definitions of organizational commitment as an attitude.
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Chapter 6: Motivational Needs,processes,and Applications
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Sample Questions
Q1) Fasting for a religious,social,or political cause is an example of which of the following motive?
A) Primary
B) Secondary
C) General
D) Tertiary
Q2) A person who does not like the idea that someone or something controls their lives is said to have which of the following attribution?
A) High distinctiveness
B) Low consistency
C) External locus of control
D) Internal locus of control
Q3) In self-serving bias,people tend to attribute others' behavior to personal factors such as intelligence,etc.even when it is clear that the situation caused by the person to behave the way he or she did.
A)True
B)False
Q4) According to the equity theory of work motivation,when does inequity and equity occur?
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Chapter 7: Positive Organizational Behavior and Psychological Capital
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85 Verified Questions
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Sample Questions
Q1) What are the criteria for a construct to be included in positive organizational behavior (POB)?
Q2) Based on the established research of positive psychologist Ann Masten and her colleagues,resiliency has been found to be influenced and developed by three types of factors: assets,risks,and adaptational processes.As per this research,risk factors can be managed:
A) through education,training,and nurturing social relationships.
B) by improving the quality of resources available for people to draw upon.
C) through appropriate physical and psychological healthcare.
D) by developing other positive psychological capacities.
Q3) Which among the following is a guideline prescribed by Lyubomirsky for developing and sustaining happiness?
A) Set moderate goals
B) Limit one's social connections
C) Live for the future
D) Practice gratitude
Q4) Personality traits and mood states have separate influences or emotional processing.
A)True
B)False
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Chapter 8: Communication and Decision Making
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Sample Questions
Q1) Which of the following statements is true regarding participative decision-making?
A) It is informal in nature.
B) It primarily entails physical involvement.
C) It can range from no participation to full participation.
D) It is lesser when tasks are unstructured.
Q2) According to Mintzberg,a solution is chosen by _____ when the selection involves a group of decision makers and all the political maneuvering that this entails.
A) bargaining
B) analysis
C) judgment
D) examination
Q3) Creative ideas from both individuals and groups are scarce.
A)True
B)False
Q4) According to Herbert A.Simon,the second phase of the decision-making process-design activity-involves analyzing possible courses of action.
A)True
B)False
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Chapter 9: Stress and Conflict
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Sample Questions
Q1) A research study showed that challenge stressors had a negative effect on motivation and performance.
A)True
B)False
Q2) Biodfeedback is a(n)_____ technique.
A) behavioral
B) cognitive
C) exercise
D) relaxation
Q3) Doug is a frontline sales executive.He is neither interested in attending a training session on customer service nor in clearing out the store's stock room,but he has to make a choice between the two.This is an example of:
A) approach-approach conflict.
B) approach-avoidance conflict.
C) avoidance-negation conflict.
D) avoidance-avoidance conflict.
Q4) According to Seligman,when are people most apt to experience helplessness?
Q5) Briefly explain the low- and high-risk negotiation techniques.
Q6) What are some of the physical health concerns that have been linked to stress?
11
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Chapter 10: Power and Politics
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Sample Questions
Q1) The more ambiguous and complex the goals become,the more the politics in an organization.
A)True
B)False
Q2) For people to internalize,the agent must have referent power and in addition,be salient.
A)True
B)False
Q3) How can managers implement empowerment?
Q4) According to the book,for an organization to overcome barriers to empowerment there must be a linkage of the power with all of the following EXCEPT:
A) self-reliance.
B) managerial authority.
C) adequate training.
D) expecting individual contributor commitment.
Q5) According to the contingency model for power,the target will comply in order to gain a favorable reaction or avoid a punishing one from the agent.
A)True
B)False
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Chapter 11: Groups and Teams
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) Describe a virtual team and a self-managed team.Why are these types of teams effective?
Q2) Compare and contrast between work groups and teams.
Q3) Research shows that a group discussion enhances the initial tendency of individual members in a given direction.
A)True
B)False
Q4) According to various studies conducted over the years,it can be concluded that consensus may be preferred for larger,diversified firms.
A)True
B)False
Q5) Compare and contrast small and large groups.
Q6) Although there is no one definition of the term group,there is a universal agreement on what is meant by group dynamics.
A)True
B)False
Q7) Briefly discuss George Homans' classic theory of group formation.
Q8) How can leadership enhance team effectiveness?
Q9) What are some informal roles found in work groups?
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Chapter 12: Behavioral Performance Management
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80 Verified Questions
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Sample Questions
Q1) Some organizational behavior researchers are indeed using the operant framework to analyze specific areas such as escalation of _____,as well as more generally the effectiveness of _____ at work.
A) stress; rewards
B) performance; benefits
C) violence; security
D) commitment; managers
Q2) Social cognitive theory extends learning and/or modifying behavior by giving more attention to the self-motivating mechanisms.
A)True
B)False
Q3) Identify the "visual and auditory" aspect of nonfinancial rewards.
A) Private office
B) Education classes
C) Written reports
D) Verbal or nonverbal recognition or praise
Q4) What are the specific differences between classical and operant conditioning?
Q5) Explain a baseline measure.What is its purpose?
Q6) Define the terms "rewards" and "reinforcers."
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Chapter 13: Effective Leadership Processes
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80 Verified Questions
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Sample Questions
Q1) How do the "Big Five" personality traits relate to effective leaders?
Q2) The specific question "what is leadership",through the three domains of leadership,answers which of the following?
A) Establishing and communicating vision,inspiring,instilling pride.
B) Building strong relationships with followers; mutual learning and accommodation.
C) Empowering,coaching,facilitating,giving up control.
D) Appropriate behavior of the person in the leader role.
Q3) Review the Iowa leadership studies.
Q4) Define authentic leadership.
Q5) Positive psychologists refer to authenticity as both owning one's personal experiences and acting in accord with the true self.
A)True
B)False
Q6) For the same leader,research has shown that in-group associates report fewer difficulties in dealing with the leader and perceive the leader as being more responsive to their needs than out-group associates do.
A)True
B)False
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Chapter 14: Great Leaders: an Evidenced-Based Approach
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) The essence of Level 5 leadership is having _____ for the cause of the work - the outcome,the company,the organization - above the self.
A) commitment
B) motivation
C) skills
D) ambition
Q2) A recent study found that humor and fun meshed with almost every leader style there is,and hence can be easily incorporated.
A)True
B)False
Q3) Discuss Nadler and Tushman's charismatic leadership styles with examples.
Q4) According to the Whetten and Cameron model of interpersonal skills,the "communicating supportively" aspect consists of:
A) identifying causes.
B) coaching.
C) resolving confrontations.
D) empowering others.
Q5) What are the guidelines Avolio and Luthans provide for leaders to be authentic and effective?
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