Business Leadership
Review Questions
Course Introduction
Business Leadership explores the principles and practices essential for effective leadership within modern organizations. The course examines a variety of leadership theories, styles, and strategies, emphasizing the development of ethical decision-making, vision creation, team motivation, and change management. Students will analyze case studies, engage in self-assessments, and participate in experiential activities to enhance their leadership skills, communication abilities, and capacity to influence organizational culture. The course is designed to prepare students for leadership roles by fostering critical thinking, problem-solving, and the ability to inspire and guide diverse teams in dynamic business environments.
Recommended Textbook Essentials of Organizational Behavior 2nd Edition by Terri A. Scandura
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15 Chapters
1582 Verified Questions
1582 Flashcards
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Chapter 1: What Is Organizational Behavior?
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108 Flashcards
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Sample Questions
Q1) Organizational behavior is most associated with ______.
A) social psychology
B) applied psychology
C) psychology
D) applied social psychology
Answer: D
Q2) Paolo has a reputation for making some bad decisions. What is one thing he could do to help with his critical thinking skills?
A) dismiss the credibility of sources
B) neglect evidence
C) ignore alternatives
D) recognize relationships
Answer: D
Q3) Organizational behavior can be defined as the study of people and their behaviors in the work place.
A)True
B)False
Answer: TRUE
Q4) Identify the various levels of analysis within organizational behavior.
Answer: Individual, dyad, group and team, and organizational and industry
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Chapter 2: Personality and Person Environment Fit
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101 Verified Questions
101 Flashcards
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Sample Questions
Q1) Leaders choosing employees who may engage in bullying, explode at work, throw tantrums, and yell have probably chosen employees exhibiting personalities outlined in
A) RIASEC
B) The Big Five
C) The Dark Triad
D) The MBTI
Answer: C
Q2) Dylan is thinking about going into teaching, and the career services office at her university uses the RIASEC Vocational Preference Inventory survey. Dylan will probably want to find that she scores high in which personality type?
A) conventional
B) enterprising
C) artistic
D) social
Answer: D
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4
Chapter 3: Emotions and Moods
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99 Verified Questions
99 Flashcards
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Sample Questions
Q1) Mindful meditation has been found to ______.
A) reduce sleep quality
B) reduce stress
C) reduce productivity
D) reduce effectiveness
Answer: B
Q2) Which of the following is defined as the ability to monitor one's own and others' feelings and emotions, to discriminate among them and to use this information to guide one's thinking and actions?
A) cultural intelligence
B) IQ
C) emotional intelligence
D) street smarts
Answer: C
Q3) The start-of-workday mood affects employees' perceptions of ______.
A) supervisors' moods
B) coworkers' moods
C) customers' moods
D) direct reports' moods
Answer: C
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Chapter 4: Attitudes and Job Satisfaction
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99 Verified Questions
99 Flashcards
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Sample Questions
Q1) Which of the following component of attitude is an intention to act?
A) affective
B) behavioral
C) cognitive
D) demonstrative
Q2) Research on leadership shows that having higher-quality work relationships with followers relates to ______.
A) decreased job satisfaction
B) increased organizational commitment
C) decreased empowerment
D) increased diversity
Q3) What is defined as "a psychological tendency that is expressed by evaluating a particular entity with some degree of favor or disfavor"?
A) emotion
B) demeanor
C) mood
D) attitude
Q4) Why is it important to understand employees' job satisfaction?
Q5) Describe the four responses to job dissatisfaction.
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Chapter 5: Perception, Decision Making, and Problem
Solving
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) Which of the following characterizes decision-making for leaders?
A) Decision-making is an innate skill and cannot be improved with training.
B) Decisions are often made under pressure and with incomplete information.
C) Decision-making is relatively unimportant to overall organizational effectiveness.
D) Decisions are always straightforward and lack complexity.
Q2) According to a recent survey what percentage of time do people with incomes below $20,000 per year spend in a bad mood?
A) 72%
B) 52%
C) 32%
D) 12%
Q3) Julie has been told that she often is guilty of committing the recency effect. She can overcome this by ______.
A) practicing
B) reflecting
C) imaging
D) community service
Q4) Describe Amabile's three-component model of creativity.
Q5) Define indecisiveness and describe how to overcome it.
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Chapter 6: Leadership
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103 Verified Questions
103 Flashcards
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Sample Questions
Q1) Transactional leaders motivate followers through ______.
A) inspiration
B) role-modeling
C) inclusion
D) rewards
Q2) Jamal gives rewards depending on the actions of his followers. Jamal is demonstrating which of the following types of leadership in the full-range model of leadership?
A) Laissez-faire
B) Contingent reward
C) Management-by-exception, passive
D) Management-by-exception, active
Q3) According to situational leadership, a leader is the same all of the time regardless of the circumstances.
A)True
B)False
Q4) Describe ways to proactively adapt to a new organization.
Q5) Leadership and management are one and the same.
A)True
B)False
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Chapter 7: Power and Politics
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102 Flashcards
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Sample Questions
Q1) This term describes the behaviors of individuals who act in a self-serving manner to obtain valued outcomes ______.
A) general political behavior
B) go along to get ahead
C) pay and promotion
D) impression managers
Q2) How much people depend up on others for necessary resources is the basis of ______.
A) referant
B) coercion
C) power
D) legitimate
Q3) Claire's boss attempts to influence her by providing relevant resources and assistance. Her boss is using which influence tactics?
A) collaboration
B) legitimating tactics
C) consultation
D) rational persuasion
Q4) Describe the leadership implications that power and politics bring.
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Chapter 8: Motivation: Core Concepts
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) The value of goals or outcomes is called ______.
A) expectancy
B) valence
C) self-efficacy
D) instrumentality
Q2) Which of the following is a benefit of understanding the job characteristics theory?
A) Jobs can be designed so that people are more motivated.
B) Jobs can be designed so that people are more frustrated.
C) Jobs can be designed so that people work more steadily.
D) Jobs can be designed so that people are more creative.
Q3) Lucretia wants to ensure that her goals for her department are attainable. According to the text, she should ask ______.
A) Is this goal logical?
B) How much?
C) Is this goal worthwhile?
D) Have I attained something similar in the past?
Q4) Another term for the Pygmalion effect is self-fulfilling prophecy.
A)True
B)False
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Chapter 9: Motivation: Applications
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100 Flashcards
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Sample Questions
Q1) According to research, which of the following reinforcement schedules produce the most persistent, long-term effects on behavior?
A) continuous
B) variable-interval
C) variable-ratio
D) fixed-ratio
Q2) Describe organizational behavior modification and include an example.
Q3) Alexandra is paid every 2 weeks by her employer. This type of reinforcement schedule could be referred to as ______.
A) fixed-interval
B) fixed-ratio
C) variable-interval
D) variable-ratio
Q4) Which of the following occurs when managers give performance ratings that tend to be average?
A) central tendency error
B) unbiased
C) punitive
D) leniency
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Chapter 10: Group Processes and Teams
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109 Verified Questions
109 Flashcards
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Sample Questions
Q1) Which of the following recognizes that team performance over the course of the life of the team is not always linear and performance does not always increase over time?
A) team performance curve
B) team charter
C) nonlinear team development model
D) synergy
Q2) Explain the relationship between team purpose and performance by using a team charter.
Q3) A three-wave longitudinal study of 188 project teams found that team cohesion leads to group members being engaged in the task, which in turn had a positive effect on ______.
A) mutual attraction of the member to the group
B) team creative performance
C) team satisfaction
D) team bonding
Q4) The unwritten rules for teams are also known as norms.
A)True
B)False
Q5) Compare and contrast brainstorming and the nominal group technique (NGT).
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Chapter 11: Managing Conflict and Negotiation
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99 Flashcards
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Sample Questions
Q1) All of the following are tactics that can be used when using integrative bargaining except ______.
A) be willing to share information
B) sweeten the deal
C) use a deadline to put pressure on the person you are bargaining with to make a decision faster
D) get past the fixed position of one another and discuss what their real interests are
Q2) All types of conflict (task, relationship, and process) lead to lower team member satisfaction.
A)True
B)False
Q3) Distributive bargaining is approached as a zero-sum game.
A)True
B)False
Q4) Most workplace violence emanates from unhappy ______.
A) supervisors
B) coworkers
C) clients or customers
D) subordinates
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Chapter 12: Organizational Communication
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) Izzy, the CEO, is communicating with the public through marketing and public relations efforts. The type of communicating that Pepper is engaging in is ______.
A) downward communication
B) external communication
C) upward communication
D) internal communication
Q2) Research has indicated that the choice of communication medium affects both ______.
A) encoder and decoder
B) the noise and incentives
C) the urgency and task
D) the attitudes and behaviors of the receiver
Q3) Compare and contrast the significance of verbal versus nonverbal communication.
Q4) Which of the following was found as the number one type of incident to which respondents reported remaining silent?
A) personal career issue or concern
B) experienced unfair treatment
C) concerns about a coworker's competence or performance
D) concerns about supervisor or management competence
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Chapter 13: Diversity and Cross-Cultural Adjustments
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115 Verified Questions
115 Flashcards
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Sample Questions
Q1) Which of the following GLOBE cultural dimensions is related to the questionnaire item--"Students are encouraged (should be encouraged) to strive for continuously improved performance"?
A) future orientation
B) performance orientation
C) assertiveness
D) in-group collectivism
Q2) The culturally endorsed implicit leadership theory is based on the GLOBE research program.
A)True
B)False
Q3) Which of the following is an example of a low-context culture?
A) Japan
B) Arab countries
C) Germany
D) Greece
Q4) Describe the culturally endorsed implicit leadership theory (CLT).
Q5) After a certain age, it is impossible to adapt to another culture.
A)True
B)False
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Chapter 14: Organizational Culture
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Sample Questions
Q1) Which of the following is the level of agreement in perceptions about the organization and work environment among employees?
A) organizational culture
B) climcult
C) values and beliefs
D) organizational climate
Q2) Operators value teamwork and desire engagement with the work they do.
A)True
B)False
Q3) Which of the subcultures is characterized by the line manager and employees who are involved in making products, delivering services, and interacting with customers directly?
A) doers
B) operators
C) executives
D) engineers
Q4) Identify and describe the four ways that employees learn organizational culture.
Q5) National culture and organizational culture are two terms for the same thing. A)True
B)False
Page 16
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Chapter 15: Leading Change and Stress Management
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Sample Questions
Q1) The most intense form of change is reactive and incremental.
A)True
B)False
Q2) An OD intervention method that employs group activities that involve a great deal of interaction among team members to increase trust is called ______.
A) team building
B) process consultation
C) workout
D) survey
Q3) Stress costs organizations millions of dollars each year.
A)True
B)False
Q4) The first step in a force field analysis of the forces for and against an organizational change should be ______.
A) make an action plan
B) define the problem
C) list forces working for and against the desired changes
D) rate the strength of each force.
Q5) Compare and contrast the four subsystems for organizational change.
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