Business Law for Hospitality Final
Test Solutions
Course Introduction
This course provides an introduction to the legal principles and regulations that impact the hospitality industry, including hotels, restaurants, and tourism-related businesses. Students will explore topics such as contracts, liability, employment law, property law, licensing, and risk management, with a special emphasis on the practical legal issues faced by hospitality managers. The course aims to equip future industry professionals with a foundational understanding of how law shapes business operations, enhances guest safety, and manages risks, enabling them to make informed decisions in compliance with legal standards.
Recommended Textbook
Hotel Restaurant and Travel Law 7th Edition by Karen Morris
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16 Chapters
641 Verified Questions
641 Flashcards
Source URL: https://quizplus.com/study-set/1174
Page 2
Chapter 1: Introduction to Contemporary Hospitality Law
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/23223
Sample Questions
Q1) The type of law that legislatures make is:
A) Constitutional
B) Statute
C) Case law
D) Administrative law
Answer: B
Q2) Compensation for an injury case is the objective of a criminal case.
A)True
B)False
Answer: False
Q3) The name of the plaintiff in a criminal case is ________________________________________.
Answer: the people of the State the people of the Commonwealth
Q4) The federal government includes the executive, legislative, and judicial branches.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Legal Procedures: Journey of a Case Through the Courts
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41 Verified Questions
41 Flashcards
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Sample Questions
Q1) In a particular case the plaintiff is from Chicago, Illinois, and the defendant is from Tucson, Arizona. The amount of the claim is $43,000. True or false: Federal courts will have jurisdiction of this claim.
A)True
B)False
Answer: False
Q2) A party to a lawsuit has an absolute right to appeal the case to intermediate appellate courts and the highest appellate court, as the litigant sees fit.
A)True
B)False
Answer: False
Q3) Which of the following is not a pleading?
A) Summons
B) Complaint
C) Answer
D) Reply
Answer: A
Q4) The process by which a jury is selected is called
Answer: voir dire
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Chapter 3: Civil Rights and Hospitality Businesses
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/23225
Sample Questions
Q1) Which of the following is true about bed-and-breakfast properties?
A) They are exempt from the Civil Rights Act of 1964 regardless of the number of rooms the owners rent to others.
B) They are not exempt from the Act under any circumstances.
C) They are exempt from the Act, provided that the owner rents no more than four rooms.
D) They are exempt from the Act, provided that the owner rents no more than five rooms and lives in the building.
Answer: D
Q2) A remedy allowed under the Civil Rights Act of 1964 that is intended to encourage plaintiffs to sue is _________________________.
Answer: attorney's fees
Q3) Absent malice or intention to cause harm to victims of discrimination, a business that discriminates on the basis of religion or color does not violate the Civil Rights Act of 1964.
A)True
B)False
Answer: False
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5
Chapter 4: Contract Law and the Hospitality Industry
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35 Verified Questions
35 Flashcards
Source URL: https://quizplus.com/quiz/23226
Sample Questions
Q1) A breach of contract is a crime.
A)True
B)False
Q2) Which of the following involves an intention to mislead?
A) Fraud
B) Innocent misrepresentation
C) Mistake
D) Breach of contract
Q3) A contract made by a person who lacks contractual capacity is void.
A)True
B)False
Q4) A primary reason that a contract for a catered event should be in writing is
Q5) For a plaintiff to collect money in a breach of contract case, the plaintiff must prove that it attempted to mitigate the loss.
A)True
B)False
Q6) Mutuality is established by an offer and an ____________________.
Page 6
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Chapter 5: Principles of Negligence
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/23227
Sample Questions
Q1) A hotel is an ensurer of guests' safety.
A)True
B)False
Q2) In a case where both the plaintiff and defendant are negligent, the defendant will have no liability if the state follows the rule of
Q3) For a plaintiff in a negligence case to succeed there must be a ______________________________ relationship between the injury and the unreasonable conduct.
Q4) The only duty owed by a hotel to a trespasser is to warn of those dangers about which the hotel is aware.
A)True
B)False
Q5) The legal doctrine of _________________________ will benefit the plaintiff in a case where the circumstances suggest that the defendant was negligent but no proof of specific acts of negligence exists.
Q6) ______________________________ are laws that protect a person from liability for all but gross negligence where, in an emergency situation, the person tries to help a sick or injured person or someone in peril.
Page 7
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Chapter 6: Negligence and Hospitality Practices
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69 Verified Questions
69 Flashcards
Source URL: https://quizplus.com/quiz/23228
Sample Questions
Q1) If a hotel has been the victim of property crimes (theft and burglaries) but not violent crimes against individuals, the hotel does not have to anticipate or protect against violent crimes.
A)True
B)False
Q2) The beach along a half-mile stretch of ocean was infested with a species of fish that stings. True or false: The hotel owes no duty to its guests to inform them of the presence of the stinging fish.
A)True
B)False
Q3) A hotel is not required to offer its guests medical service.
A)True
B)False
Q4) A diner at a restaurant tripped and fell on an orange peel. To determine whether the restaurant is liable, you would need the following additional information:
Q5) The security measures a hotel might take to lower the risk of criminal activities include
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Chapter 7: Guests and Other Patrons
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31 Verified Questions
31 Flashcards
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Sample Questions
Q1) Whether or not a person qualifies as a guest impacts a hotel's liability for all of the following except one. Which one is not affected by the presence or absence of such a relationship?
A) Liability of negligence
B) Liability of breach of contract
C) Liability of insulting conduct
D) Liability of stolen property
Q2) The hotel's intent is ____________________ by its acceptance of the suitcase.
Q3) As the court in ____________________ stated, registration at the hotel is not essential for an innkeeper-guest relationship to exist.
Q4) Which of the following will not terminate an innkeeper-guest relationship?
A) The guest's bill is not paid when due.
B) The guest's bill was timely paid and a reasonable period of time has passed since final payment was made.
C) The guest expresses dissatisfaction with the accommodations.
D) The period of time for which the innkeeper agreed to rent the room has passed.
Q5) Registration is clear evidence of the ____________________ and ____________________ intent of developing a relationship.
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Chapter 8: Protecting Patrons Property
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43 Verified Questions
43 Flashcards
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Sample Questions
Q1) All state legislatures have adopted statutes to limit hotelkeepers' liability for guests' property losses.
A)True
B)False
Q2) Referring to a situation in which the property of a guest is stolen from a hotel, ____________________ means that an insurance company that reimbursed the guest for the loss can sue the hotel in lieu of the guest.
Q3) Concerning liability for lost property of guests, Nevada is more protective of its hotels than are most other states.
A)True
B)False
Q4) In a mutual-benefit bailment, both the bailor and the bailee owe each other certain duties.
A)True
B)False
Q5) Equitable estoppel precludes a person from claiming a right or benefit that might otherwise have existed because that person made a ______________________________ to someone else who relied on it to his or her detriment.
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Chapter 9: Rights of Innkeepers
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/23231
Sample Questions
Q1) An innkeeper seized the property of a nonpaying guest pursuant to the innkeeper's lien. The property was stored temporarily in the baggage room. The guest sneaked into the baggage room and removed some of her property. True or false: The guest is guilty of theft of her own property.
A)True
B)False
Q2) Jeremy went to Chicago on business and had reserved a hotel room for two nights. Business demands required that he stay in town an extra two days. The hotel has two options concerning his room. They are
Q3) The Civil Rights Act of 1964 prevents a hotel from barring religious adherents from going door to door among the guest rooms seeking new adherents for the religion. A)True
B)False
Q4) Before using force to evict a person from a hotel, the innkeeper should
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Chapter 10: Guests Rights
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39 Verified Questions
39 Flashcards
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Sample Questions
Q1) The obligation of an innkeeper to refrain from using abusive language is the same whether the object of the comments is a guest or a non-guest.
A)True
B)False
Q2) In which case is the hotel most liable?
A) Credit card fraud
B) Cars broken into on the hotel parking lot
C) Insulting customers
D) Charging calls
Q3) The Sunset Motel provides buffet breakfast for its guests from 7:30
a.m. The motel can legally add to all guests' bills a fee for breakfast whether or not guests eat breakfast at the hotel.
a.m. until 9:00
A)True
B)False
Q4) Some states, such as New York, have laws that require hotels to disclose all fees imposed for the use of the phone in a guest room. These laws are sometimes called ______________________________ laws.
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Page 12
Chapter 11: Liability and the Sale of Food
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46 Verified Questions
46 Flashcards
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Sample Questions
Q1) Laws that require restaurants to remove untruthful statements from their menus and advertisements are called _________________________ laws.
Q2) A diner can sue a restaurant when the server neglected to prepare the meal correctly.
A)True
B)False
Q3) Under the Uniform Commercial Code, a plaintiff who sues for breach of warranty of merchantability must be in privity of contract with the seller of the defective food.
A)True
B)False
Q4) Which of the following are in privity of contract?
A) A guest and an innkeeper
B) A plaintiff and a defendant
C) A restaurateur and a person who reads the menu displayed in the restaurant window but chooses to eat elsewhere
D) A brother and a sister
Q5) The reasonable expectation test examines whether
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Chapter 12: Liability and the Sale of Alcohol
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) While at a bar, Borris, a patron who was intoxicated, became quarrelsome and bothered several other patrons. Later Borris assaulted another patron, causing a broken arm. True or false: The bar may be liable under these circumstances for the broken arm.
A)True
B)False
Q2) Having a "lady's night" or a "men's night" when drinks are offered at a lower price to one gender only, is restricted under the discrimination law.
A)True
B)False
Q3) The licensee is the ____________________ or ____________________.
Q4) Which practice(s) contribute(s) to reduced risk of liability in alcohol sales?
A) Encouraging responsible drinking in marketing and advertising
B) Posting signs of the bar's willingness to drive patrons home
C) Encouraging groups of customers to select a designated driver
D) All the above
Q5) When a visibly intoxicated person is served at two separate bars, one after the other, _________________________ will be held liable to a third person injured by the patron.
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Page 14
Chapter 13: Travel Agents and Airlines Rights and Liabilities
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37 Verified Questions
37 Flashcards
Source URL: https://quizplus.com/quiz/23235
Sample Questions
Q1) What types of damages are recoverable by the owner of a dog that dies while in the custody of the airline?
A) Mental anguish
B) Punitive damages
C) The value of the dog
D) Loss of services
Q2) Cancellation of an airline flight due to adverse weather conditions will result in liability by the airline for breach of contract to those persons who had reservations on the flight.
A)True
B)False
Q3) The practice of overbooking by an airline is illegal and will subject the airline to criminal prosecution.
A)True
B)False
Q4) ___________________________________ is a forum that encourages people with a legal claim to act as their own advocates in court without a lawyer.
Q5) A ____________________ is a rule or condition of air travel that binds the airline and passengers.
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Chapter 14: Employment
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42 Verified Questions
42 Flashcards
Source URL: https://quizplus.com/quiz/23236
Sample Questions
Q1) The classes of people protected by the Civil Rights Act of 1964 include disabled persons.
A)True
B)False
Q2) An employee who works at the front desk of a hotel has requested a weekend day off to celebrate an annual religious holiday. The hotel is particularly busy on the weekend, and the employer is hesitant to release the employee from job obligations. Which of the following is false?
A) The employer can refuse to grant the day off without attempting to accommodate the employee's request.
B) The employer is well advised to assist the employee in locating a substitute employee by such means as affording space on a company bulletin board.
C) If the employee made arrangements with another qualified employee to work the shift, the employer must give unpaid time off for the religious holiday.
D) If a satisfactory arrangement with another employee cannot be made, the employer can refuse to grant time off for religious holidays.
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16
Chapter 15: Regulation and Licensing
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35 Verified Questions
35 Flashcards
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Sample Questions
Q1) The authority of a government to adopt laws that further the public health, safety, and welfare is referred to as the _________________________.
Q2) Which of the following is not true about a lawsuit for trademark infringement?
A) The plaintiff must prove that it owns the trademark.
B) The plaintiff must prove that defendant's use of a similar mark is likely to cause confusion among the public as to the source of the product.
C) The plaintiff must prove it suffered a loss in sales as a result of the trademark infringement.
D) The plaintiff must approve that the defendant's name is likely to mislead customers.
Q3) Many states have laws barring innkeepers from accepting as guests people they know are registering under false names. The primary purpose of these laws is that false names
Q4) Requiring a business to forfeit part of its operations because it has reached monopoly proportions is called ____________________.
Q5) Anticompetitive activities that always violate the antitrust laws are called
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Page 17
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44 Verified Questions
44 Flashcards
Source URL: https://quizplus.com/quiz/23238
Sample Questions
Q1) Casino owners have no duty to inform patrons of the laws relevant to gambling. A)True
B)False
Q2) A compulsive gambler is also known as a pathological gambler.
A)True
B)False
Q3) Theme parks with roller coaster rides should alert potential riders to anticipated risks. They should note or post the following:
A) No smoking, eating, or drinking on the roller coaster
B) No tank tops, hats, or sunglasses to be worn on the roller coaster
C) You must be in moderate, good, or excellent health to ride the roller coaster
D) You can be pregnant to ride the roller coaster
Q4) Numerous casino patrons who bet large sums of money will go to a bank for loans. A)True
B)False
Q5) The legal duty owed by a casino to protects its patrons' safety is
18
Q6) The development of casinos on Indian reservations was spurred by
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Page 19