

Business Information Technology Exam
Practice Tests
Course Introduction
Business Information Technology explores the integration of information systems and technology within business environments to enhance organizational efficiency, decision-making, and competitiveness. This course covers key topics such as information system fundamentals, business process management, data analytics, digital transformation, cybersecurity, and emerging technologies. Students gain a comprehensive understanding of how technological solutions support business strategies, streamline operations, and lead to innovative business models. Practical case studies and project-based learning are used to develop skills in analyzing, designing, and implementing information systems tailored to various business contexts.
Recommended Textbook Technology In Action Complete 11th Edition by Alan Evans
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17 Chapters
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Page 2

Chapter 1: Using Technology to Change the World
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Sample Questions
Q1) Affective computing is a field of study focused on the managing, processing, and automatic retrieval of information.
A)True
B)False
Answer: False
Q2) All of the following factors lead to greater motivation EXCEPT ________.
A) consumption
B) purpose
C) autonomy
D) mastery
Answer: A
Q3) ________ can determine which products are selling on a given day and in a specific location.
Answer: Data mining
Q4) Using register terminals to determine consumer buying patterns is an example of ________.
Answer: data mining
Q5) The ________ Initiative is rallying the support of the world to identify mathematical genius.
Answer: Next Einstein
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Chapter 2: Looking at Computers: Understanding the Parts
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Sample Questions
Q1) A(n) ________ microphone picks up sounds equally well from all directions.
Answer: omnidirectional
Q2) Laser printers are used in stores to print receipts and in airports for electronic ticketing.
A)True
B)False
Answer: False
Q3) Joysticks and steering wheels are examples of game controllers.
A)True
B)False
Answer: True
Q4) ________ is the abbreviation for the place in the computer where the programs and data the computer is currently using are temporarily stored.
A) ROM
B) CPU
C) RAM
D) USB
Answer: C
Q5) Joysticks and steering wheels are examples of ________ controllers.
Answer: game

4
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Chapter 3: Using the Internet: Making the Most of the Webs Resources
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Sample Questions
Q1) Which of the following are personal video journal entries posted on the web?
A) Podcasts
B) Newsgroups
C) Vlogs
D) Blogs
Answer: C
Q2) In the URL http://www.microsoft.com/surface, the portion labeled "surface" is the
A) protocol
B) domain name
C) path
D) top-level domain
Answer: C
Q3) Which of the following is NOT a proprietary instant messaging (IM) service?
A) AIM
B) LinkedIn Messenger
C) Google Chat
D) Yahoo! Messenger
Answer: B

Page 5
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Chapter 4: Application Software: Programs That Let You
Work and Play
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Sample Questions
Q1) You would use ________ software to create a slide show.
Q2) Blackboard is an example of gaming software.
A)True
B)False
Q3) ________ software helps you manage e-mail, contacts, calendars, and tasks in the same application.
A) Note-taking
B) Personal information manager
C) Spreadsheet
D) Presentation
Q4) ________ are predefined forms that include specific designs, special formatting, and styles relevant to a particular document.
Q5) Software designed for real estate agents is an example of ________ software.
A) e-commerce
B) general business
C) project management
D) vertical market
Q6) Another name for commercial software is ________ software.
Q7) OpenOffice.org's ________ is a free word processing program.
Q8) A(n) ________ version is an application that is still under development. Page 6
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Page 7

Chapter 5: System Software: the Operating System, Utility Programs,
and File Management
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Sample Questions
Q1) Most smartphones use operating systems developed by ________.
A) Google and Apple
B) Apple and Microsoft
C) Microsoft and Google
D) Symbian and Apple
Q2) A personal computer can only have one operating system installed on it.
A)True
B)False
Q3) Which of the following is NOT a Windows utility program?
A) Disk Cleanup
B) Desktop
C) Disk Defragmenter
D) System Restore
Q4) Using hard disk space to temporarily store data or instructions from RAM is referred to as ________.
A) spooling
B) interrupting
C) compressing
D) virtual memory
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Q5) The fuel-injection system in car engine uses a(n) ________ operating system.

Chapter 6: Understanding and Assessing Hardware:
Evaluating Your System
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Sample Questions
Q1) Desktop computer systems are less reliable than laptop computers.
A)True
B)False
Q2) The time it takes a storage device to locate stored data and make it available for processing is called ________ time.
Q3) Which optical disc has the greatest storage capacity?
A) DVD
B) Blu-ray
C) Flash
D) CD
Q4) The ________ has the largest capacity of any storage device.
Q5) To remove all the changes made to your system, the Windows ________ utility returns your computer to the state it was in when it came from the factory.
A) Backup
B) Erase
C) Restore
D) Refresh
Q6) Optical drives use a(n) ________ to read and write data.
Q7) The CPU is composed of the control unit and the ________ unit.
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Chapter 7: Networking: Connecting Computing Devices
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Sample Questions
Q1) To transfer data packets between two or more networks, a ________ is used.
A) router
B) hub
C) firewall
D) switch
Q2) Normal telephone cable is a type of ________.
A) fiber-optic cable
B) twisted-pair cable
C) coaxial cable
D) Ethernet cable
Q3) A network that spans a large physical distance is called a ________.
A) MAN
B) LAN
C) PAN
D) WAN
Q4) WPA stands for ________.
Q5) Wireless networks are more vulnerable to attack than wired networks.
A)True
B)False
Q6) The term network ________ refers to the design of a network.
Page 10
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Chapter 8: Digital Devices and Media: Managing a Digital Lifestyle
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Sample Questions
Q1) Google ________ is an online store that delivers software for Android devices.
A) Fun
B) Games
C) Play
D) Sport
Q2) A(n) ________ cable carries all audio and video information from devices to a connected TV.
A) HDMI
B) S component
C) Ethernet
D) RJ11
Q3) The Apple iPhone uses a version of Apple's ________ as its operating system.
Q4) ________, a technology that uses radio waves to transmit signals, allows you to synchronize your cell phone or smartphone with your desktop computer wirelessly.
Q5) A tablet uses a full traditional operating system.
A)True
B)False
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Q6) The most common file types supported by digital cameras are raw uncompressed (RAW) data and ________.

Chapter 9: Securing Your System: Protecting Your Digital
Data and Devices
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Sample Questions
Q1) Which type of virus was the famous Michelangelo virus?
A) A worm
B) A time bomb
C) A script virus
D) An e-mail virus
Q2) You can block logical ports from invaders and make your computer invisible to others on the Internet by installing ________.
A) a packet sniffer
B) a firewall
C) a packet filter
D) antivirus software
Q3) The Internet Crime Complaint Center (IC3) is a partnership between the ________.
A) FBI and local police departments
B) FBI and National Defense Department
C) FBI and National White Collar Crime Center
D) National White Collar Crime Center and U.S. Department of Defense
Q4) A(n) ________ is composed of software programs known as bots, which run autonomously on a large number of zombie computers.
Q5) A(n) ________ can help block unwanted, unsolicited e-mail.
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Chapter 10: Behind the Scenes: Software Programming
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Sample Questions
Q1) The set of specific, sequential steps that describe exactly what a computer program must do to complete the work is called a(n) ________.
A) flowchart
B) structure chart
C) algorithm
D) pseudocode
Q2) A compiler translates the source code into an intermediate form, line by line.
A)True
B)False
Q3) A small Java-based program is called a ________.
A) Java class
B) JSP
C) JavaScript
D) Java applet
Q4) A(n) ________ is a control structure that continues to be performed while a test condition is true.
Q5) The flowchart shape for input or output is an oval.
A)True
B)False
Q6) IDE stands for ________.

Page 13
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Chapter 11: Behind the Scenes: Databases and Information Systems
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Sample Questions
Q1) ________ data are information about how users of a company's website move through the web pages.
Q2) A ________ relationship indicates that for each record in a table, there is only a single corresponding record in a related table.
A) many-to-one
B) one-to-many
C) one-to-one
D) many-to-many
Q3) Which of the following is NOT a likely primary key?
A) Driver's license number
B) Date of birth
C) Student ID number
D) Social Security number
Q4) In a database, a group of related records is referred to as a(n) ________.
A) memo
B) field
C) object
D) table
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Q5) ________ is used to analyze large amounts of data and identify unseen patterns or trends.
Chapter 12: Behind the Scenes: Networking and Security in the Business World
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Sample Questions
Q1) A(n) ________ network is often the type of network that is set up in a home or very small business.
Q2) A(n) ________ server is a server used to fulfill one specific purpose.
Q3) NIC stands for ________.
Q4) Ring networks use the ________ method to avoid data collisions.
A) packet screening
B) active-check
C) token
D) passive-check
Q5) A(n) ________ is a device that reads information from a magnetic strip on the back of a credit card-like identification card.
Q6) The computers in a lab on a floor of a building would be connected using a ________.
A) WAN
B) LAN
C) MAN
D) PAN

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Q7) MAC addresses are restricted to Macintosh computers.
A)True
B)False
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Page 16

Chapter 13: Behind the Scenes: How the Internet Works
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Sample Questions
Q1) <i> is an example of an HTML ________.
Q2) IPv6 uses six groups of 16-bit numbers.
A)True
B)False
Q3) ________ is the communications methodology where data are broken into smaller chunks to be sent over various routes at the same time.
Q4) LinkedIn is one the most popular instant messaging services.
A)True
B)False
Q5) Which of the following is NOT a language used in developing websites?
A) XML
B) KML
C) DHTML
D) HTML
Q6) MIME stands for ________.
Q7) An IP address in the form 197.169.100.1 is called a(n) ________.
A) sequential access number
B) dotted quad
C) encryption key
D) random number
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Chapter 14: Tif 1: the History of the Personal Computer
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Sample Questions
Q1) What programming language transformed the software industry because beginning students could learn it easily?
A) APL
B) FORTRAN
C) RPG
D) BASIC
Q2) Released in 1975, the ________ computer was the first personal computer.
A) Altair
B) TRS-80
C) Apple II
D) Commodore PET
Q3) A compiler is a program that translates computer language instructions into English.
A)True
B)False
Q4) Computers that use ________ are referred to as third-generation computers.
Q5) The Intel Corporation introduced the ________, which was a chip that contained millions of transistors.
Q6) DOS stands for ________.
Q7) ________-generation computers used vacuum tubes.
Page 18
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Chapter 15: Tif 2: Information Technology Ethics
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Sample Questions
Q1) A ________ is person who reports a business that is engaged in an illegal activity or an unethical act to a regulatory agency.
A) cyberbully
B) hacker
C) spammer
D) whistle-blower
Q2) Cyberbullying is harassing, threatening, humiliating, embarrassing, or tormenting individuals by means of technology.
A)True
B)False
Q3) ________ is the intentional refusal to obey certain laws and is often used as a form of protest.
Q4) The United States has one of the highest rate of software piracy.
A)True
B)False
Q5) ________ behavior is behavior where a person has no sense of right and wrong and has no interest in the moral consequences of their actions.
Q6) ________ is the right to be left alone as one pleases.
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Chapter 16: Tif 3: Under the Hood
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Sample Questions
Q1) Mainstreaming boosts CPU performance by enabling the CPU to work on more than one processing stage at a time.
A)True
B)False
Q2) The earliest generation of electronic computers used ________ as switches.
A) transistors
B) vacuum tubes
C) microprocessors
D) integrated circuits
Q3) ________ language consists of a series of 0s and 1s.
Q4) The ________ controls when the CPU moves to the next processing stage.
Q5) ________ is the final step of the CPU machine cycle.
Q6) OR and AND are examples of ________ operators.
A) logical
B) mathematical
C) statistical
D) textual
Q7) All data input into a computer will be stored as 0s and 1s.
A)True
B)False
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Chapter 17: Tif 4: Careers in It
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Sample Questions
Q1) An Atlanta business that once used in-house employees but now contracts with a San Francisco company to provide customer support is engaging in outsourcing.
A)True
B)False
Q2) Which of the following professional organizations has a strong focus on programming and systems development?
A) Association for Computing Machinery (ACM)
B) Association for Information Systems (AIS)
C) Association of Information Technology Professionals (AITP)
D) Institute of Electrical and Electronics Engineers (IEEE)
Q3) According to projections by the Bureau of Labor Statistics, computer-related jobs are expected to be among the slowest-growing occupations through 2020.
A)True
B)False
Q4) The ________ is an organization of professionals working in academia and specializing in information systems.
Q5) ________ install and configure servers, design and plan networks, and test new networking equipment.
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