Business Information Technology Exam Preparation Guide
Course Introduction
Business Information Technology explores the strategic role of information technology in modern organizations, focusing on how businesses leverage digital tools to achieve operational efficiency, innovation, and competitive advantage. The course covers fundamental concepts such as information systems, data management, business process automation, digital transformation, and e-commerce. Students will examine real-world applications of IT in various business functions, delve into technology-driven decision making, and analyze challenges related to cybersecurity, ethics, and emerging technologies. Practical case studies and hands-on projects equip students with skills to identify, implement, and manage technological solutions in diverse business environments.
Recommended Textbook
Technology In Action Introductory 14th Edition by Alan Evans
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Page 2
Chapter 1: Using Technology to Change the World
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Sample Questions
Q1) ________ solicits online input such as product ratings from consumers.
A)A quick response code
B)Computer forensics
C)Crowdsourcing
D)Crowdfunding
Answer: C
Q2) ________ is a field of study focused on the management, processing, and automatic retrieval of information.
A)Computer forensics
B)Crisis mapping
C)RFID
D)Information technology
Answer: D
Q3) All of the following are examples of being computer literate, EXCEPT ________.
A)knowing how to avoid hackers and viruses
B)knowing how to maintain and troubleshoot your computer
C)knowing how to use the web efficiently
D)knowing how to build and program computers
Answer: D
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Page 3
Chapter 2: Looking at Computers: Understanding the Parts
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Sample Questions
Q1) The area that holds all the startup instructions the computer needs to start is
A)RAM
B)ROM
C)USB
D)CPU
Answer: B
Q2) A(n) ________ is a device that combines the functions of a printer, scanner, copier, and fax machine into one unit.
Answer: all-in-one printer; all in one printer
Q3) In binary language, each letter of the alphabet, each number, and each special symbol is made up of a unique combination of eight ________.
A)bytes
B)kilobytes
C)characters
D)bits
Answer: D
Q4) Joysticks and steering wheels are examples of ________ controllers. Answer: game
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Chapter 3: Using the Internet: Making the Most of the Webs Resources
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Sample Questions
Q1) Websites selling a product are often the most accurate and appropriate for research.
A)True
B)False
Answer: False
Q2) Which of the following is NOT a feature of the most popular web browsers?
A)Pinned tabs
B)Session restore
C)Tacked browsing
D)Thumbnail preview
Answer: C
Q3) The semantic web uses metadata with text data to make it more easily processed by computers.
A)True
B)False
Answer: True
Q4) A(n) ________ consists of a series of audio or video content that are distributed over the Internet.
Answer: podcast; webcast
Page 5
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Chapter 4: Application Software: Programs That Let You
Work and Play
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Q1) Apple Pages is an example of ________ software which is used to create documents such as résumés, letters and research papers.
Q2) In most productivity software packages, a(n) ________ guides you through the steps necessary to finish a complicated task.
Q3) QuickBooks is an example of ________ software.
A)educational
B)accounting
C)course management
D)gaming
Q4) You would use ________ software to create a slide show.
Q5) Software as a Service (SaaS) hosts online applications.
A)True
B)False
Q6) Computer-aided design software is used by ________.
A)architects and engineers to create virtual models
B)web designers to create websites
C)project managers to track tasks
D)game makers to create games
Q7) Another name for commercial software is ________ software.
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Chapter 5: System Software: The Operating System, Utility Programs,
and File Management
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Q1) File Explorer is Windows's main program to find, manage and view files.
A)True
B)False
Q2) When your computer runs out of RAM, the operating system borrows space from the CPU.
A)True
B)False
Q3) Disk ________ realigns separated data so that related file pieces are unified.
Q4) Gaming consoles, such as Xbox One and PlayStation 4, do not need an operating system.
A)True
B)False
Q5) Which of the following is NOT a capability of UNIX?
A)It is multiuser.
B)It is multitasking.
C)It is a network OS.
D)It is only for supercomputers.
Q7) MS-DOS used a(n) ________ interface. Page 7
Q6) iOS was developed by ________ as the operating system for its tablets and smartphones.
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Page 8
Chapter 6: Understanding and Assessing Hardware: Evaluating Your System
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Q1) All of the following are part of the machine cycle EXCEPT ________.
A)fetch
B)encode
C)execute
D)store
Q2) Windows uses a memory-management technique known as ________ to monitor which applications you use most frequently an d then preloads them into your system memory.
A)SuperGet
B)SuperFetch
C)SuperTake
D)SuperRetrieve
Q3) Accessing data from the hard drive to send to the CPU is faster than accessing data from RAM.
A)True
B)False
Q4) The CPU is composed of two units, the control unit and the ________.
Q5) A(n) ________ moves over the spinning platters to retrieve data from a hard disk.
Q6) A video card can deliver output to multiple ________.
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Chapter 7: Networking: Connecting Computing Devices
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Q1) To transfer data packets between two or more networks, a ________ is used.
A)router
B)hub
C)modem
D)switch
Q2) Which of the following is NOT a common network architecture type?
A)Local area network (LAN)
B)Home area network (HAN)
C)Intraoffice area network (IAN)
D)Personal area network (PAN)
Q3) Wireless network devices use ________ to communicate with each other.
A)fiber optics
B)satellites
C)radio waves
D)DSL
Q4) Current wired Ethernet networks in the United States are based on the IEEE 802.11ac standard.
A)True
B)False
Q5) A(n)________ acts like a traffic signal on a network.
Page 10
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Chapter 8: Managing a Digital Lifestyle: Media and Ethics
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Q1) The ________ is the number of times that an analog wave is measured each second in an analog-to-digital conversion.
Q2) Digital camera resolution is measured in ________.
Q3) The FedEx logo is a ________ mark.
Q4) What is NOT an example of a method to stream music?
A)Pandora
B)Google Tunes
C)Spotify
D)Apply CarPlay
Q5) The actual music CD is an example of intellectual property.
A)True
B)False
Q6) ________ is a term used to refer to various licensing plans that enable copyright holders to grant certain rights to the work while retaining other rights.
Q7) You have a constitutional right to ________ speech.
Q8) Works in the public ________ are considered public property and therefore, anyone can modify, distribute, copy, or sell them for profit.
Q9) The size of an MP3 file depends on the digital ________ of the song.
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Chapter 9: Securing Your System: Protecting Your Digital
Data and Devices
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Q1) A macro virus is a virus that is attached to a file such as a Word document or Excel workbook.
A)True
B)False
Q2) Match each of the following terms to its meaning:
I. Trojan horse
II. pretexting
III. cookie
IV. botnet
V. time bomb
A) text file for storing personal preferences pertaining to websites
B) program that appears to be something useful or desirable
C) virus that is triggered by the passage of time or on a certain date
D) creating a scenario that sounds legitimate enough that someone will trust you E) programs that run on a large number of zombie computers
Q3) During the process of ________, antivirus software records key attributes about the files on your computer and keeps these statistics in a safe place on your hard drive.
Q4) A(n) ________ is composed of software programs known as bots, which run autonomously on a large number of zombie computers.
Page 12
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