Business Information Systems
Textbook Exam Questions
Course Introduction
Business Information Systems explores the integration of information technology with business operations to improve organizational performance and decision-making. The course delves into foundational concepts such as information system components, data management, and systems development, while also covering the strategic role of technology in enterprise environments. Students examine how organizations utilize various information systems such as Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), and Decision Support Systems (DSS) to streamline processes, gain competitive advantage, and address ethical and security issues. The course emphasizes the alignment of IT solutions with business objectives and prepares students to analyze, design, and manage effective information systems in a corporate setting.
Recommended Textbook
MIS7 7th Edition by Hossein Bidgoli
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14 Chapters
1124 Verified Questions
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Page 2
Chapter 1: Information Systems: an Overview
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Sample Questions
Q1) For the past 60 years,__________have been applied to structured tasks such as record keeping, simple clerical operations, and inventory control.
A) transaction-processing systems
B) procedural-programming systems
C) business-analysis systems
D) object-oriented-modelling systems
E) Select
Answer: A
Q2) In the context of using information technologies for a competitive advantage, which of the following statements is true of a bottom-line strategy?
A) It focuses on improving efficiency by reducing overall costs.
B) It focuses on generating new revenue by offering new products and services.
C) It focuses on enhancing rivalry among existing competitors.
D) It focuses on helping different market segments achieve a cost advantage.
Answer: A
Q3) Information systems are broader in scope than information technologies.
A)True
B)False
Answer: True
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Page 3
Chapter 2: Computers: the Machines Behind Computing
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Sample Questions
Q1) In the context of storage measurements, a _____ is the size of a character.
A) nibble
B) decibel
C) byte
D) node Answer: C
Q2) Computers perform all tasks using a combination of arithmetic and logical operations.
A)True
B)False
Answer: False
Q3) Corel Quattro Pro is an example of__________.
A) word-processing software
B) spreadsheet software
C) database software
D) desktop publishing software
E) Select Answer: B
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Chapter 3: Database Systems, Data Warehouses, and Data
Marts
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Sample Questions
Q1) __________, used in object-oriented databases, refers to new objects being created faster and more easily by entering new data in attributes.
A) Inheritance
B) Encapsulation
C) Fragmentation
D) Counterbalance
E) Select
Answer: A
Q2) A database administrator (DBA) is responsible for _____.
A) developing recovery procedures in case data is lost or corrupted
B) keeping an organization's computer network up to date
C) writing computer programs that allow a system to perform a specific task
D) designing and implementing an organization's information systems
Answer: A
Q3) Database marketing works by using multivariate analysis, data segmentation, and automated tools to transform marketing from a proactive to a reactive process.
A)True
B)False
Answer: False
Page 5
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Chapter 4: Personal, Legal, Ethical, and Organizational Issues of Information Systems
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Sample Questions
Q1) __________is computing that promotes a sustainable environment and consumes the least amount of energy.
A) Digital computing
B) Soft computing
C) Green computing
D) Cyber computing
E) Select
Q2) Aaron bought a photo-editing software package for personal use. He makes two copies of the software, in case the original software fails and he needs a backup. In this scenario, Aaron's action is considered _____.
A) illegal and unethical
B) legal, but unethical
C) illegal, but ethical
D) legal and ethical
Q3) With virtual organizations, _____.
A) each participating company can focus on its subpar products as well
B) products can be customized more to respond to customers' needs
C) the cost of hiring new employees increases
D) the time needed to develop new products increases
Page 6
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Chapter 5: Protecting Information Resources
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Sample Questions
Q1) Spoofing happens when:
A) an illegitimate program poses as a legitimate one.
B) keystrokes are monitored and recorded.
C) a word is converted into a digital pattern.
D) a firewall rejects the incoming data packets.
Q2) _____ is a type of data encryption that enables users of the Internet to securely and privately exchange data through the use of a pair of keys that is obtained from a trusted authority and shared through that authority.
A) A public key infrastructure
B) Open key encryption
C) Secret key encryption
D) A private key infrastructure
Q3) A level 3 security system focuses on protecting the _____ against intrusion, denial-of-service attacks, and unauthorized access.
A) back-end server
B) corporate network
C) user's work station
D) front-end server
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7
Chapter 6: Data Communication: Delivering Information
Anywhere and Anytime
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Q1) Both Wireless LANs (WLANs) and Wireless WANs (WWANs) rely on the__________as the communication medium.
A) multiplexer
B) CIA triangle
C) controller
D) radio frequency spectrum
E) Select
Q2) A network interface card (NIC) operates at the Open Systems Interconnection (OSI) model's _____ layers.
A) Presentation and Application
B) Session and Presentation
C) Network and Transport
D) Physical and Data Link
Q3) The data transfer speed of a wide area network (WAN) depends on the speed of _____.
A) its interconnections
B) its application layers
C) the expansion of the data source
D) the expansion of the data sink
Page 8
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Chapter 7: The Internet, Intranets, and Extranets
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Sample Questions
Q1) In the context of directories on the Web, Open Directory is an example of an automated directory.
A)True
B)False
Q2) In the context of Internet services, which of the following is a drawback of Internet telephony?
A) Voicemails cannot be received on the computer.
B) Users often experience busy lines.
C) Calls cannot be forwarded by users.
D) The call quality is not as good as it is with regular phone lines.
Q3) _____ are usually formed for people to exchange opinions and ideas on a specific topic, usually of a technical or scholarly nature.
A) Backdoor feeds
B) Corporate portals
C) Document repositories
D) Discussion groups
Q4) Intranets are typically set up behind a firewall.
A)True
B)False
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Chapter 8: E-Commerce
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Sample Questions
Q1) Mobile commerce (m-commerce) predominantly relies on voice recognition and text-to-speech technologies.
A)True
B)False
Q2) Mobile commerce (m-commerce) is based on the _____.
A) Token Ring Protocol
B) Ethernet Protocol
C) Wireless Application Protocol
D) Wi-Fi Protected Protocol
Q3) In the context of mobile marketing strategies, in-game mobile marketing:
A) requires a user to share his/her location and display business ads relative to the location.
B) requires a gamer to click on search engine ads in order to go to the next level of the game.
C) uses mobile games where the characters in the game promote products for companies.
D) uses mobile ads that appear between loading screens within popular games.
Q4) E-commerce is a subset of social commerce.
A)True
B)False
Page 10
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Chapter 9: Global Information Systems
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Sample Questions
Q1) An organization with a(n)__________, sometimes called a "franchiser," uses highly centralized information systems.
A) global structure
B) local structure
C) domestic structure
D) insular structure
E) Select
Q2) Control in a global information system requires _____.
A) the use of variable definitions across an organization
B) decentralized architectures for data
C) flexible formats for reports
D) the use of defined behaviors for different processes
Q3) Which of the following statements is true of a global organizational structure?
A) It requires an extensive communication network.
B) It uses highly decentralized information systems.
C) It easily integrates production, marketing, and human resources.
D) It provides complete autonomy to the subsidiaries of the parent organization.
Q4) In a multinational structure, financial management is decentralized.
A)True
B)False
Page 11
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Chapter 10: Building Successful Information Systems
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Sample Questions
Q1) Establishing evaluation criteria often gives rise to subjectivity issues during the systems development life cycle (SDLC) process.
A)True
B)False
Q2) Which of the following approaches for developing information systems increases the risk of leaking confidential information to competitors?
A) Insourcing
B) Outsourcing
C) Self-sourcing
D) Venture sourcing
Q3) The systems development life cycle (SDLC) is also known as the _____.
A) ad hoc cycle
B) self-sourcing model
C) agile cycle
D) waterfall model
Q4) Information system projects are often an extension of existing systems or involve replacing an old technology with a new one.
A)True
B)False
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Chapter 11: Enterprise Systems
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Sample Questions
Q1) In the context of collaborative planning, forecasting, and replenishment (CPFR), handling unforeseen problems is called _____.
A) exception management
B) design management
C) marketing management
D) sales management
Q2) Which of the following techniques is used to improve customer relationship management (CRM) systems by identifying, storing, and disseminating facts about how to perform tasks?
A) Sales automation
B) Collaborative filtering
C) Order processing
D) Knowledge management
Q3) _____ help determine the price of goods and services when there is no set price in the marketplace.
A) Bargains
B) Auctions
C) Barters
D) Budgets
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Page 13
Chapter 12: Management Support Systems
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Sample Questions
Q1) Which of the following geographic objects of a geographic information system (GIS) is most likely used to show a street or a river?
A) Points
B) Lines
C) Areas
D) Regions
Q2) A geographic information system (GIS) with analytical capabilities evaluates the impact of decisions by interpreting _____.
A) spatial data
B) nonspatial data
C) preexisting data
D) assumed data
Q3) The _____ of an executive information system (EIS) is responsible for managing data access.
A) administrative module
B) builder module
C) tracking module
D) runtime module
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14
Chapter 13: Intelligent Information Systems
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Sample Questions
Q1) _____ consist of common sense, rules of thumb, educated guesses, and instinctive judgments.
A) Turing machines
B) Heuristics
C) Quick response codes
D) Swift codes
Q2) In the context of the components of an expert system, a(n) _____ is similar to the model base component of a decision support system.
A) user interface
B) knowledge base
C) inference engine
D) explanation facility
Q3) In the context of information technology, the "what-is" decision-making analysis is used in systems that have the capability to report real-time information and predict what could happen in the future.
A)True
B)False
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Chapter 14: Emerging Trends, Technologies, and Applications
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Sample Questions
Q1) In the context of grid computing, each participant in a grid is referred to as a(n)
A) element
B) node
C) pivot
D) iota
Q2) _____ incorporates many recent technologies under one platform, including the software as a service (SaaS) model, Web 2.0, grid computing, and utility computing.
A) A biometric system
B) Distributed computing
C) Cloud computing
D) A mainframe computer system
Q3) Identify the component of a virtual reality (VR) system that generates and manipulates high-quality graphics.
A) The central coordinating processor and software system
B) Visual and aural systems
C) The manual control system
D) Radio frequency identification systems
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