Business Information Systems
Test Bank
Course Introduction
Business Information Systems explores the application of information technology in modern organizations to support and drive business processes, decision-making, and competitive advantage. The course covers fundamental concepts such as the types of information systems (including transactional, management, and strategic systems), systems development methodologies, and the ethical, legal, and security issues surrounding the use of data in business. Students learn how to analyze business needs, assess the role of information systems in facilitating communication and workflow, and evaluate emerging trends in digital technology. The course also emphasizes the integration of information systems with organizational strategy to improve efficiency, productivity, and adaptability in a rapidly changing business environment.
Recommended Textbook
Management Information Systems 2nd Edition by Paige Baltzan
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Page 2
Chapter 1: Management Information Systems: Business Driven
MIS
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209 Verified Questions
209 Flashcards
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Sample Questions
Q1) Greg Provenzo owns and runs a Blockbuster video store.Greg is implementing a drive-thru rental process that is the same as you would find at a fast-food restaurant.Customers can pick-up and drop-off their videos without leaving their cars.Greg's new system has become so popular that Videos Plus, a competitor down the street, is attempting to recreate Greg's video drive-thru rental process.Greg's system is an example of a _________.
A)Supply chain power.
B)First-mover advantage.
C)Business processing strategy.
D)Business intelligence.
Answer: B
Q2) Amazon.com uses a customer profiling system whenever a customer visits its website.Using this system, Amazon can offer products tailored to that particular customer's profile and buying pattern.What is Amazon using to achieve this competitive advantage?
A)Rivalry.
B)Buyer power.
C)Product differentiation.
D)Substitute product.
Answer: C
Page 3
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Chapter 2: Decision and Processes: Value Driven Business
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Sample Questions
Q1) Redundancy occurs when a task or activity is never repeated.
A)True
B)False
Answer: False
Q2) The construction of a new city subway station and the processing of monthly payroll are both considered types of projects as defined in your text.
A)True
B)False
Answer: False
Q3) ________ are baseline values the system seeks to attain.
Answer: Benchmarks
Q4) System _____________ is the number of hours a system is available for use by customers and employees.
Answer: Availability
Q5) What-if analysis checks the impact of a __________ in an assumption on the proposed solution.
Answer: Change
Q6) A(n) ___________ is a simplified representation or abstraction of reality.
Answer: Model
Page 4
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Chapter 3: Ebusiness: Electronic Business Value
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Sample Questions
Q1) Which of the following statements is incorrect?
A)The semantic web captures, organizes, and disseminates knowledge (i.e., know-how) throughout an organization.
B)The semantic web describes the relationships between things.
C)The semantic web describes the properties of things.
D)The semantic web is not about links between web pages.
Answer: A
Q2) John and Jenny have been saving for two years to take their six children on a vacation to Disney World.They are surprised to find out that airline tickets are far more expensive than they had anticipated.They decide to try to find cheaper tickets on Priceline, where they are allowed to set the price they are willing to pay for the airline tickets.What form of ebusiness model are John and Jenny using?
A)CBC
B)B2B
C)C2B
D)C2C
Answer: C
Q3) T.J.Maxx is an example of a _________-and-mortar business.
Answer: Brick
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Page 5
Chapter 4: Ethics and Information Security: MIS Business
Concerns
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Sample Questions
Q1) Applications allowed to be placed on the corporate network, like IM software, and corporate computer equipment used for personal reason on personal networks are two areas that should be addressed by managers in which of the following company policies?
A)Information ethics policy
B)Information security policies
C)Information technology plan
D)All of these
Q2) Intellectual property is _________________ creative work that is embodied in physical form and includes copyrights, trademarks, and patents.
Q3) Which of the following is not considered a form of biometrics?
A)Iris scan
B)Password
C)Fingerprint
D)Handwriting
Q4) The __________ Communications Privacy Act allows the reading of communications by a firm and says that employees have no right to privacy when using their companies' computers.
Q5) _______________ is a hacker with criminal intent.
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Chapter 5: Infrastructure: Sustainable Technologies
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Sample Questions
Q1) When building a scalable system that can support new company developments what are the key factors to consider?
A)Anticipating expected and unexpected growth
B)Organizing and deploying additional resources
C)Understanding competitor products and services
D)Analyzing the accessibility and availability of competitor systems
Q2) What service delivers hardware networking capabilities, including the use of servers, networking, and storage over the cloud using a pay-per-use revenue model?
A)Infrastructure as a service (IaaS)
B)Dynamic scaling
C)Software as a service (SaaS)
D)Platform as a service (PaaS)
Q3) Usability means the system functions correctly and provides accurate information.
A)True
B)False
Q4) A disaster recovery _________ curve charts the cost to the company of the unavailability of information and technology and the cost to the company of recovering from a disaster over time.
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Chapter 6: Data: Business Intelligence
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Sample Questions
Q1) All of the following are business-critical integrity constraints, except
A)System will not allow an entry for an order for a nonexistent customer.
B)System will not allow returns of fresh produce after 15 days past delivery.
C)System will not allow shipping a product to a customer who does not have a valid address.
D)Systems will not allow shipping of a nonexistent product to a customer.
Q2) What type of integrity constraint does not allow someone to create an order for a nonexistent customer?
A)Relational integrity constraint
B)Business-critical integrity constraint
C)Information-critical integrity constraint
D)None of these
Q3) Data-mining tools use a variety of techniques to find patterns and relationships in large volumes of information that predict future behavior and guide decision making.
A)True
B)False
Q4) Define data mining, and explain the three common forms for mining structured and unstructured data.
Q5) Data warehouses can _____________ information like the example of gender.
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Chapter 7: Networks: Mobile Business
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Sample Questions
Q1) RFID innovations and technologies are being used in many industries including retail, hospitals, pharmaceuticals, and ranching.
A)True
B)False
Q2) LANs, WANs, and MANs all provide users with an accessible and reliable network infrastructure.Which of the following are the most important network differentiating dimensions?
A)Reliability and timing
B)Confidentiality and performance
C)Security and cost
D)Cost and performance
Q3) What are areas around access points where users can connect to the Internet via wi-fi?
A)Hotspots
B)Café or coffee shop
C)Company break rooms
D)Warmspots
Q4) Identify the challenges of business mobility.
Q5) Explain the different networking elements creating a connected world.
Q6) Explain the different wireless network business applications.
Page 9
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Chapter 8: Enterprise Applications: Business Communications
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Sample Questions
Q1) Which of the following will help an organization maintain consistent business operations?
A)Marketing, sales, and accounting departments decide to use the same vendor for a new system.
B)Sales decides to implement a new system without considering other departments.
C)A new office policy states that all managers can implement their own policies for purchasing supplies and materials.
D)Marketing decides to save customer's email addresses in the marketing system, even though other organizational systems do not have this capability.
Q2) Which of the following is not a current CRM trend?
A)Partner relationship management
B)Supplier relationship management
C)Employee relationship management
D)Distributor relationship management
Q3) The customers' customer is upstream in the supply chain.
A)True
B)False
Q4) Sales, marketing, and customer service are the primary users of ______ systems.
Q5) Cross-selling is selling _________ products or services to a customer.
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Chapter 9: Systems Development and Project Management:
Corporate Responsibility
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Sample Questions
Q1) Describe the project stakeholder's and executive sponsor's roles in choosing strategic projects.
Q2) What type of chart typically displays the critical path?
A)Gantt chart
B)PERT chart
C)Both of these
D)Neither of these
Q3) Which of the following is not a primary form of agile methodology?
A)RAD
B)SDLC
C)RUP
D)Scrum
Q4) A change control board is responsible for approving or ____________ all change requests.
Q5) ___________ outsourcing is using organizations from developing countries to write code and develop systems.
Q6) The ___________ phase involves performing changes, corrections, additions, and upgrades to ensure the system continues to meet the business goals.
Q7) Summarize the different software development methodologies.
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Chapter 10: Hardware and Software
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Sample Questions
Q1) A (An) ________________ diagram is a technique for documenting the entities and relationships in a database environment.
Q2) What has the potential to contain more than one value for an attribute?
A)Single-valued attribute
B)Multi-valued attribute
C)Null-valued attribute
D)All of these
Q3) Which of the following is a type of attribute?
A)Single-valued attribute
B)Multi-valued attribute
C)Null-valued attribute
D)All of these
Q4) What kind of attribute would be date of birth?
A)Null-valued attribute
B)Multi-valued attribute
C)Derived attribute
D)Stored attribute
Q5) A field is composed of rows and columns that represent an entity.
A)True
B)False
12
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Chapter 11: Networks and Telecommunications
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Sample Questions
Q1) What is a client?
A)A System that enables the transmission of data over public or private networks
B)A communications, data exchange, and resource-sharing system created by linking two or more computers and establishing standards, or protocols, so that they can work together
C)Any network without a central file server and in which all computers in the network have access to the public files located on all other workstations
D)A computer that is designed to request information from a server
Q2) List and describe the four components that differentiate networks.
Q3) What spans a large geographic area, such as a state, province, or country?
A)Local area network
B)Wide area network
C)Metropolitan area network
D)Peer-to-peer network
Q4) Compare LANs, WANs, and MANs.
Q5) There are ____________ layers in the OSI model.
Q6) ____________ is the capability of two or more computer systems to share data and resources, even though they are made by different manufacturers.
Q7) Explain topology and the different types found in networks.
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Chapter 12: Designing Databases
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Sample Questions
Q1) What is an input device?
A)The actual hardware that interprets and executes the program (software) instructions and coordinates how all the other hardware devices work together
B)The computer's main memory, which consists of the random access memory (RAM), cache memory, and the read-only memory (ROM) that is directly accessible to the central processing unit (CPU)
C)Equipment designed to store large volumes of data for long-term storage
D)Equipment used to capture information and commands
Q2) Explain the difference between primary and secondary storage.
Q3) Identify the different computer categories, and explain their potential business uses.
Q4) A tablet is a pen-based computer that provides the screen capabilities of a PDA with the functional capabilities of a laptop or desktop computer.
A)True
B)False
Q5) List the common input, output, storage, and communication devices.
Q6) Describe the eight categories of computers by size.
Q7) Describe the six major categories of hardware, and provide an example of each.
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