Business Information Systems
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Course Introduction
Business Information Systems explores the integration of information technology with business processes to enhance organizational performance and decision-making. This course covers key concepts such as systems development, database management, enterprise resource planning, e-commerce, and cybersecurity. Students will learn how information systems support business operations, facilitate communication, and provide competitive advantages. Through case studies and practical applications, students develop skills to analyze business needs, recommend technology solutions, and understand the ethical and global implications of information systems in modern organizations.
Recommended Textbook
Technology In Action Complete 12th Edition by Alan Evans
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17 Chapters
1126 Verified Questions
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Page 2
Chapter 1: Using Technology to Change the World
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Sample Questions
Q1) All of the following are examples of being computer literate, EXCEPT ________.
A) knowing how to avoid hackers and viruses
B) knowing how to diagnose and fix hardware and software problems
C) knowing how to use the web efficiently
D) knowing only how to use your computer for e-mails
Answer: D
Q2) ________ applies computer systems and techniques to gather legal evidence. Answer: Computer forensics
Q3) ________ tools enable groups of people to connect and exchange ideas.
A) Affective computing
B) Social networking
C) Debugging
D) Computer forensics
Answer: B
Q4) The ________ is an organization of musicians performing together from different locations all over the globe.
Answer: Virtual Choir
Q5) Electronic junk mail is known as ________.
Answer: spam
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Chapter 2: Looking at Computers: Understanding the Parts
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Sample Questions
Q1) Laser printers are usually faster at printing in black and white than inkjet printers.
A)True
B)False
Answer: True
Q2) A connectivity port which transfers data at speeds up to 10,000 Mbps is ________.
Answer: Ethernet
Q3) The ________ contains the central electronic components of the computer.
A) motherboard
B) arithmetic/logic unit
C) peripheral unit
D) input unit
Answer: A
Q4) The arithmetic logic unit (ALU)controls all of the functions performed by the computer's other components and processes all the commands issued to it by software instructions.
A)True
B)False
Answer: False
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Chapter 3: Using the Internet: Making the Most of the Web's Resources
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Sample Questions
Q1) A computer connected to the Internet that asks for data is a ________.
A) server
B) client
C) surrogate
D) aggregator
Answer: B
Q2) E-mail ________ are software programs such as Microsoft Outlook that run on your computer and download messages to your computer.
Answer: clients
Q3) A(n)________ is installed on your computer, and when the program is opened, your e-mail is downloaded to your computer.
A) web-based e-mail
B) e-mail client
C) e-mail host
D) e-mail server
Answer: B
Q4) A web browser's ________ feature makes it easy to return to a specific web page.
Answer: Favorites
Bookmark
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Chapter 4: Application Software: Programs That Let You
Work and Play
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Sample Questions
Q1) iWork is the ________ suite made especially for Apple computers.
Q2) ________ programs allow you to experience a real situation through a virtual environment.
Q3) A Microsoft Office________ guides you through the steps necessary to finish a complicated task.
Q4) ________ software helps you manage e-mail, contacts, calendars, and tasks in the same application.
A) Note-taking
B) Personal information manager
C) Spreadsheet
D) Presentation
Q5) Another name for commercial software is ________ software.
Q6) Web-based word processing applications are as fully featured as installed versions.
A)True
B)False
Q7) Writer is the ________ program in Apache's OpenOffice suite is called.
Page 6
Q8) In a database, a group of related records is a(n)________.
Q9) EULA stands for ________.
Q10) In a database, a group of related fields is a(n)________.
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Page 7
Chapter 6: Understanding and Assessing Hardware: Evaluating Your System
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Sample Questions
Q1) A ________ uses electronic memory and has no motors or moving parts.
A) mechanical hard drive
B) solid-state drive
C) Blu-ray disc
D) digital video disc
Q2) The process the CPU performs for each program instruction is called the ________.
Q3) A(n)________ moves over the spinning platters to retrieve data from the hard disk.
Q4) 3-D sound is different from surround-sound.
A)True
B)False
Q5) The amount of RAM storage is measured in ________.
A) GB
B) Hz
C) GHz
D) MHz
Q6) The audio subsystem consists of the speakers and a(n)________.
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Q7) ________ sound is a type of audio system where the listener hears the sound as if it were coming from all directions.
Chapter 7: Networking: Connecting Computing Devices
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Sample Questions
Q1) The most popular transmission media option for wired home Ethernet networks is ________ cable.
A) fiber-optic
B) power-line
C) unshielded twisted-pair (UTP)
D) coaxial
Q2) DSL uses ________ cable.
Q3) Wireless network devices use ________ to communicate with each other.
A) fiber optics
B) satellites
C) radio waves
D) DSL
Q4) ________ cable is composed of four pairs of wires that are twisted around each other to reduce electrical interference.
Q5) A(n)________ network is one where each computer can communicate directly with the others, rather than having a separate device exercise central control over the entire network.
Q6) The term network ________ refers to the design of a network.
Q7) A network used to communicate among devices close to one person is called a(n)________.
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Chapter 8: Digital Devices and Media: Managing a Digital Lifestyle
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Sample Questions
Q1) Newer 3D printers draw on the surface of liquid plastic ________ with a laser which causes it to harden and take shape according to the design.
A) silicon
B) peptides
C) polymer
D) resin
Q2) ________ allows only limited use of media that have been legally purchased.
A) Digital rights management
B) Copyright
C) Copyleft
D) Synchronizing
Q3) The primary input devices for smartphones are ________.
A) keyboard and mouse
B) microphone and touch pad
C) microphone and mouse
D) touch pad and digital camera
Q4) A(n)________ is a rule that squeezes the same audio and video information into less space.
Q5) GPS stands for ________.
Q6) Google ________ is an online store delivering software for mobile devices. Page 10
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Chapter 9: Securing Your System: Protecting Your Digital
Data and Devices
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Sample Questions
Q1) A(n)________ virus runs a program that searches for common data files, compresses them, and makes them unusable.
Q2) For security reasons, you should be extremely wary of opening e-mail ________ such as Word files.
Q3) A worm does NOT require human interaction to spread to other computers.
A)True
B)False
Q4) A time bomb virus can be triggered on a certain date.
A)True
B)False
Q5) Another name for a sniffer is a(n)________ analyzer.
Q6) A ________ is named after a housing construction feature that slows the spread of fires from house to house.
A) firehouse
B) firebreak
C) firewall
D) fire extinguisher
Page 12
Q7) An encryption virus replicates itself onto a hard drive's master boot record.
A)True
B)False
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Chapter 10: Behind the Scenes: Software Programming
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Sample Questions
Q1) The acronym HTML stands for ________.
Q2) In object-oriented terms, a new, modified class is called the ________ class.
Q3) HTML uses special symbols called ________ to control how information is displayed on the web.
Q4) The standard set of vocabulary for pseudocode is specific and detailed.
A)True
B)False
Q5) Inheritance means that the data and methods of an existing class can be extended and customized to fit a new class.
A)True
B)False
Q6) ________ design is a systematic approach that is used to break down a problem into a series of high-level tasks.
Q7) ________-generation languages use symbols and commands to tell the computer what to do.
Q8) Two languages that are popular because of how they use the object-oriented approach are C++ and ________.
Q9) SDLC stands for ________.
Page 14
Q10) Most browsers can execute Java ________, which are small Java-based programs.
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Page 15
Chapter 11: Behind the Scenes: Databases and Information Systems
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Sample Questions
Q1) SQL uses ________ to extract records from a database by using English-like expressions that have variables and operations.
A) Boolean algebra
B) relational algebra
C) primary keys
D) foreign keys
Q2) A database that allows data to be maintained in a single location provides data
Q3) Data mining analyzes and investigates large amounts of data with the intention of discovering significant patterns or trends.
A)True
B)False
Q4) Data ________ ensures that the data contained in a database is accurate and reliable.
A) efficiency
B) integrity
C) redundancy
D) consistency
Q5) Data that describe other data are called________.
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Chapter 12: Behind the Scenes: Networking and Security in the Business World
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Sample Questions
Q1) A ________ network can contain servers as well as individual computers.
A) client/server
B) peer-to-peer
C) switch
D) distributed
Q2) The physical address assigned each network adapter is called its ________.
A) network access control (NAC)
B) physical address control (PAC)
C) network physical address (NPA)
D) media access control (MAC)
Q3) A phishing attack is an attempt to access an account by repeatedly trying different passwords.
A)True
B)False
Q4) A library book reservation service is a good example of a use for a(n)________ server.
Q5) ________ cable is the most costly to install.
Q6) Data flows in both directions in a ring network.
A)True
B)False Page 17
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Page 18
Chapter 13: Behind the Scenes: How the Internet Works
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Sample Questions
Q1) An applet is a small application that resides on a server but is downloaded to, and run on, the client computer.
A)True
B)False
Q2) Transport Layer Security (TLS)and ________ are two protocols that provide data integrity and security for Internet transmission.
Q3) ________ defines the content in terms of the data that is being described rather than how it is to be displayed.
A) CGI
B) JavaScript
C) XML
D) HTML
Q4) In http://www.pearsonhighered.com, which of the following is the top-level domain?
A) http
B) www
C) pearsonhighered
D) com
Q5) <i> is an example of an HTML ________.
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Chapter 14: The History of the Personal Computer
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Sample Questions
Q1) Charles Babbage designed the first automatic calculator in 1834.
A)True
B)False
Q2) WYSIWYG stands for ________.
Q3) ________-generation computers used vacuum tubes.
Q4) Which company approached Bill Gates to write an operating system program for its computer?
A) Microsoft
B) Xerox
C) IBM
D) UNIVAC
Q5) The world's first integrated circuit was developed at Texas Instruments.
A)True
B)False
Q6) The Turing Machine was a computer that entered the commercial market.
A)True
B)False
Q7) The Tabulating Machine Company later changed its name to ________.
Q8) DOS stands for ________.
Q9) ________ was founded by Bill Gates and Paul Allen. Page 20
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Page 21
Chapter 5: System Software: The Operating System, Utility
Programs, and File Management
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Sample Questions
Q1) All of the following are examples of network operating systems EXCEPT ________.
A) Windows 8
B) Linux
C) OS X
D) MS-DOS
Q2) If Windows detects a problem during the boot process, it will add Last Known Good Configuration to the Windows ________ Menu.
Q3) Using hard disk space to temporarily store data or instructions from RAM is referred to as ________.
A) spooling
B) interrupting
C) compressing
D) virtual memory
Q4) The basic input/output system (BIOS)is stored on a ________ chip.
A) ROM
B) CPU
C) RAM
D) CMOS
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Q5) If your computer is thrashing, increase ________ to solve the problem.
Q6) Most supercomputers use the ________ operating system.
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Page 23
Chapter 15: Information Technology Ethics
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Sample Questions
Q1) ________ is the intentional refusal to obey certain laws and is often used as a form of protest.
Q2) All of the following are types of cyberbullying EXCEPT ________.
A) spreading rumors or lies on social networking sites
B) inundating a victim with harassing instant messages or text messages
C) physically stalking an individual
D) infecting the victim's computer with malware to spy on the victim
Q3) Relativism holds that moral principles are dictated by cultural tastes and customs.
A)True
B)False
Q4) Social media sites such as Facebook share information with others. The use of this information can raise questions regarding ________.
A) computer abuse
B) personal privacy
C) fair use
D) fair trade
Q5) Harassing individuals through electronic means such as video or cell phones is called ________.
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Chapter 16: Under the Hood
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Sample Questions
Q1) Level 1 cache is located farther away from the CPU than Level 3 cache.
A)True
B)False
Q2) A single byte is composed of ten bits.
A)True
B)False
Q3) The ________ encoding scheme for character data uses 16 bits.
Q4) Which of the following is NOT a step in the CPU machine cycle?
A) Execute
B) Decode
C) Fetch
D) Register
Q5) ________ is the semiconductor material used to make transistors.
A) Silicon
B) Titanium oxide
C) Carbon
D) Strontium nitrate
Q6) IEEE's ________ standard describes how numbers containing fractional parts are represented in the binary number system.
Q7) The decimal number 11 equals B in the ________ number system.
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Chapter 17: Careers in IT
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Sample Questions
Q1) A survey by InformationWeek reveals that the average U.S. IT staff person worked fewer hours than the average U.S. worker.
A)True
B)False
Q2) If you travel from place to place as needed and perform short-term jobs at each site, your job is ________-based.
Q3) Which type of job involves little day-to-day supervision and requires a worker who is self-disciplined?
A) Project-based
B) Office-based
C) Home-based
D) Field-based
Q4) Which information technology job has the lowest predicted 10-year growth?
A) Computer programmer
B) Software developer
C) Computer support specialist
D) Computer network engineer
Q5) A(n)________ oversees the communications infrastructure of a company.
Q6) A(n)________ goes to a user's location to fix software and hardware problems.
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