Business Information Systems
Pre-Test Questions
Course Introduction
Business Information Systems explores the role of information technology in supporting business operations, decision-making, and competitive advantage. The course covers key topics such as systems theory, types of information systems, database management, enterprise resource planning, e-commerce, and cybersecurity. Students will learn how organizations collect, store, process, and analyze data to drive strategic and tactical business decisions. Through case studies and practical assignments, students gain hands-on experience in evaluating, implementing, and managing information systems to improve business processes and efficiency.
Recommended Textbook Information Technology Project Management 9th Edition by Kathy Schwalbe
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Page 2
Chapter 1: Introduction to Project Management
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Sample Questions
Q1) A(n) _____ is a temporary endeavor undertaken to create a unique product, service, or result.
Answer: project
Q2) The term "_____" refers to work done in organizations to sustain the business.
Answer: Operations
Q3) Which tool is most likely to be used in project schedule management?
A) Payback analysis
B) Impact matrices
C) Gantt charts
D) Fishbone diagrams
Answer: C
Q4) Which of the following refers to a set of principles that guides decision making based on personal values of what is considered right and wrong?
A) Ethics
B) Civics
C) Laws
D) Politics
Answer: A
Q5) A project's sponsor is also known as a(n) _____.
Answer: primary customer
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Chapter 2: The Project Management Information
Technology Context
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Sample Questions
Q1) Standards and guidelines to follow when performing project management must be devised by top management.
A)True
B)False
Answer: True
Q2) _____ are sets of interacting components working within an environment to fulfill some purpose.
Answer: Systems
Q3) Leadership style has no impact on the success of virtual teams.
A)True
B)False
Answer: False
Q4) Sprint planning is part of the basic ______.
Answer: Scrum framework
Q5) Project managers in matrix organizations have staff from various functional areas working on their projects.
A)True
B)False
Answer: True
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Chapter 3: The Project Management Process Groups
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Sample Questions
Q1) The kick-off meeting is always held before the business case and project charter are completed.
A)True
B)False
Answer: False
Q2) What tool provides a basis for creating the project schedule and performing earned value management for measuring and forecasting project performance?
A) scope statement
B) cost management plan
C) work breakdown structure
D) project charter
Answer: C
Q3) A(n) _____ is a Scrum artifact and consists of the highest-priority items from the product backlog to be completed in a sprint.
Answer: sprint backlog
Q4) Many project management activities occur as part of the planning process group.
A)True
B)False
Answer: True
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Chapter 4: Project Integration Management
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Sample Questions
Q1) Many projects fail because of unclear requirements and expectations, so starting with a payback analysis makes a lot of sense.
A)True
B)False
Q2) What is a weighted scoring model? How is it created?
Q3) Organizational process asset updates are an important output of the closing process of a project.
A)True
B)False
Q4) Information systems can help an organization support a strategy of being a low-cost producer.
A)True
B)False
Q5) An organization's information technology project selection process should guide the strategic plan.
A)True
B)False
Q6) What is integrated change control? What are the main objectives of integrated change control?
Page 6
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Chapter 5: Project Scope Management
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Sample Questions
Q1) Which approach for constructing a WBS uses a similar project's WBS as a starting point?
A) top-down
B) bottom-up
C) mind-mapping
D) analogy
Q2) The project management plan, project documents, enterprise environmental factors, and organizational process assets are the primary inputs for creating a WBS.
A)True
B)False
Q3) _____ is a process for identifying and modeling business events, who initiated them, and how the system should respond to them.
Q4) The project's size, complexity, importance, and other factors do not affect how much effort is spent on collecting requirements for scope planning.
A)True
B)False
Q5) _____ involves controlling changes to the project scope while keeping project goals and business strategy in mind.
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Chapter 6: Project Schedule Management
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Sample Questions
Q1) The critical path on a project can change as the project progresses.
A)True
B)False
Q2) Duration estimates can be provided as a discrete number, a range, or as a(n) _____.
Q3) In project schedule management, the primary output of defining activities is a schedule management plan.
A)True
B)False
Q4) List and briefly describe the main processes involved in project schedule management.
Q5) In project schedule management, the next step after sequencing activities is to define these activities.
A)True
B)False
Q6) One of the first reality checks on scheduling that a project manager should make is to review the _____.
Q7) Describe critical path analysis. How is the critical path calculated?
Q8) A white diamond on a Tracking Gantt chart represents a(n) _____.
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Chapter 7: Project Cost Management
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Sample Questions
Q1) If cost variance is a positive number, it means that performing the work costs more than planned.
A)True
B)False
Q2) Newtech Inc. hires John for the position of a software programmer to work on their new project. Salary paid to John by Newtech Inc. would be an example of which type of costs?
A) direct
B) indirect
C) sunk
D) intangible
Q3) Analogous estimates are called activity-based costing.
A)True
B)False
Q4) Which method is used for determining the estimated annual costs and benefits for a project?
A) Critical path analysis
B) Cash flow analysis
C) Present value analysis
D) Requirements analysis
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Chapter 8: Project Quality Management
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Sample Questions
Q1) What are the five phases in the DMAIC process? Briefly describe each one.
Q2) The _____ represents the number of units handled correctly through the process steps.
Q3) _____ correct or prevent further quality problems based on quality control measurements.
Q4) _____ involves choosing part of a population of interest for inspection.
Q5) A(n)_____ is a structured review of specific quality management activities that help identify lessons learned that could improve performance on current or future projects.
Q6) In the DMAIC process, the letter "C" stands for _____.
Q7) _____ is a quality planning technique that helps identify which variables have the most influence on the overall outcome of a process.
Q8) Which testing involves an independent test performed by end users prior to accepting the delivered system?
A) integration B) unit
C) user acceptance D) system
Q9) _____ measures how much variation exists in a distribution of data.
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Chapter 9: Project Resource Management
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Sample Questions
Q1) Thamhain and Wilemon found that when project managers used work challenge and expertise to influence people, projects were more likely to succeed.
A)True
B)False
Q2) Managers who believe in Theory Y assume that workers dislike and avoid work if possible, so managers must use coercion, threats, and various control schemes to get workers to make adequate efforts to meet objectives.
A)True
B)False
Q3) What do people who seek to excel and tend to avoid both low-risk and high-risk situations to improve their chances for achieving something worthwhile have a high need for?
A) affiliation
B) security
C) power
D) achievement
Q4) A(n) _____ is a specific type of organizational chart that shows which organizational units are responsible for which work items.
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Chapter 10: Project Communications Management
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Sample Questions
Q1) The items discussed in a(n) _____ include reflections on whether project goals were met, whether the project was successful or not, causes of variances on the project, reasoning behind corrective actions chosen, use of different project management tools and techniques, and personal words of wisdom based on team members' experiences.
A) final project report
B) design document
C) audit report
D) lessons-learned report
Q2) Rarely does the receiver interpret a message exactly as the sender intended.
A)True
B)False
Q3) _____ can create communication problems; words may have different meanings in different languages.
Q4) The _____ analysis includes information such as the contact person for the information, when the information is due, and the preferred format for the information.
Q5) While trying to assess commitment of project stakeholders, a(n) _____ meeting or a Web conference might be the most appropriate medium to use.
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Chapter 11: Project Risk Management
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Sample Questions
Q1) Large, complex projects involving leading-edge technologies often require extensive quantitative risk analysis.
A)True
B)False
Q2) Which document contains results of various risk management processes; it is often displayed in a table or spreadsheet format?
A) risk register
B) influence diagram
C) process flow chart
D) work breakdown structure
Q3) The main output of qualitative risk analysis is updating the risk register.
A)True
B)False
Q4) The risk register can be created with a simple Microsoft Word or Excel file.
A)True
B)False
Q5) _____ are numbers that represent the overall risk of specific events, based on their probability of occurring and the consequences to the project if they do occur.
Q6) Explain decision trees and expected monetary value.
Page 13
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Chapter 12: Project Procurement Management
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Sample Questions
Q1) A(n)_____ conference helps ensure that everyone has a clear, common understanding of the buyer's desired products or services.
Q2) The contractual relationship is a legal relationship, which means it is subject to state and federal contract laws.
A)True
B)False
Q3) While outsourcing, organizations should protect strategic information because it can become vulnerable in the hands of suppliers.
A)True
B)False
Q4) A(n) _____ is a document used to solicit proposals from prospective suppliers.
A) RFQ
B) WBS
C) RFP
D) SOW
Q5) _____ are oral or written acts or omissions by someone with actual or apparent authority that can be construed to have the same effect as a written change order.
Q6) _____ contracts are a hybrid of fixed-price and cost-reimbursable contracts.
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Chapter 13: Project Stakeholder Management
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Q1) A simple way to document basic information on project stakeholders is by creating a(n) _____.
Q2) A(n) _____ is a technique for analyzing information to determine which stakeholders' interests to focus on and how to increase stakeholder support throughout the project.
Q3) Project stakeholder management has only been identified as an entire knowledge area by the Project Management Institute since 2013.
A)True
B)False
Q4) A(n) _____ is a tool that helps clarify expectations and lists project measures of success as well as priorities, expectations, and guidelines related to each measure.
Q5) Which is true about identifying stakeholders?
A) External project stakeholders include the project's customers.
B) It is not very difficult to identify stakeholders.
C) Stakeholders with indirect ties to the project need not be engaged with.
D) Stakeholders do not change during a project.
Q6) What must be the contents of the stakeholder management plan?
Q7) The main output of the identifying stakeholders process is the _____.
Page 15
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