Business Information Systems
Practice Questions
Course Introduction
Business Information Systems explores the integration of information technology with business processes to enhance organizational efficiency and decision-making. Students will examine how modern information systems support various functions such as operations, finance, marketing, and management. The course covers fundamental concepts including system development, data management, e-commerce, cybersecurity, and the strategic use of information technologies. Through real-world case studies and practical assignments, students will gain insights into selecting, implementing, and managing information systems to address business challenges and achieve competitive advantage.
Recommended Textbook
Experiencing MIS 4th Canadian Edition by David M. Kroenke
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17 Chapters
1701 Verified Questions
1701 Flashcards
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Page 2
Chapter 1: Information Systems and You
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113 Verified Questions
113 Flashcards
Source URL: https://quizplus.com/quiz/20141
Sample Questions
Q1) To gain a competitive advantage it is important that one be an IT developer.
A)True
B)False
Answer: False
Q2) The definition of MIS is that information systems exist to help businesses achieve their ________.
Answer: goals and objectives
Q3) Information systems exist to help businesses to
A) save money.
B) better organize our lives.
C) be more profitable.
D) be more competitive.
E) achieve goals and objectives.
Answer: E
Q4) This class is solely about learning how to use Excel and Access.
A)True
B)False
Answer: False
Q5) MIS stands for ________.
Answer: management information system
Page 3
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Chapter 2: Business Processes and Decision Making
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) What are the components of a business process? Give examples of each.
Answer: The components of a business process include activities, resources, facilities, and information. Activities transform resources and information from one type into another. This happens when a clerk checks a customer credit rating before entering in a sales order for that customer. Resources are items of interest to the process. They interact with the process but are not under direct control of the organization. These could be customers and vendors. Facilities include databases, inventories, factories and equipment. Information is what activities use to determine how to transform the inputs they receive into outputs they produce.
Q2) A customer acts as a(n) ________ in the inventory management process. Answer: resource
Q3) Operational decisions refer to
A) the control of resources and activities over a time period of less than one month.
B) day-to-day activities.
C) an understood and accepted method for making decisions.
D) the allocation and utilization of resources.
E) broader-scope, organizational issues.
Answer: B
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4
Chapter 3: Application Extension-Introduction to Business
Process Modeling With Microsoft Visio
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48 Verified Questions
48 Flashcards
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Sample Questions
Q1) A data store can be connected to an external entity
A) at the end of the year.
B) if the external entity is secure.
C) if the external entity is connected to another data store.
D) through a process.
E) after an IS audit.
Answer: D
Q2) Developing process awareness is easy.
A)True
B)False
Answer: False
Q3) For any organization, creating new value may include getting its people more involved in process knowledge. This is called making individuals
A) educated.
B) company citizens.
C) process aware.
D) alert.
E) lean.
Answer: C
Page 5
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Chapter 4: Productivity, Innovation, and Strategy
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118 Verified Questions
118 Flashcards
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Sample Questions
Q1) Which of the following is an example of a primary activity in a value chain?
A) A manager preparing a production schedule
B) A CFO preparing a budget
C) An accountant preparing an income statement
D) A computer technician backing up a file server
E) A worker spray painting a car
Q2) Describe the ways in which companies gain a competitive advantage over other companies seeking the same customers.
Q3) The systems chosen to support a particular competitive strategy may be evaluated according to the support they give that strategy.
A)True
B)False
Q4) Sustaining technologies are changes in technology that maintain the rate of improvement in customer value.
A)True
B)False
Q5) ________ technologies are changes in technology that maintain the rate of improvement in customer value.
Q6) Companies want to create ________ in order to lock in their customers.
Page 6
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Chapter 5: Application Extension-Introduction to Microsoft
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44 Verified Questions
44 Flashcards
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Sample Questions
Q1) ________ spreadsheets were used prior to the advent of computers.
Q2) "B2" would be a cell ________.
Q3) You can format your worksheet using icons on the ________ tab.
A) View
B) Insert
C) Data
D) Home
E) Page Layout
Q4) The Save As option allows you to rename the current file.
A)True
B)False
Q5) Formatting options are shown on the Home tab ribbon.
A)True
B)False
Q6) A(n) ________ is used for division in formulas.
Q7) Cells are identified by their column letters and row numbers.
A)True
B)False
Q8) Describe how you would enter a new formula that adds the value of two cells into an Excel spreadsheet. Page 7
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Page 8
Chapter 6: Hardware and Software
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147 Verified Questions
147 Flashcards
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Sample Questions
Q1) ________ viruses attach themselves to Word, Excel, or other type of documents.
Q2) Which of the following is an example of an operating system?
A) Glass Fish
B) Java
C) Unix
D) Boot Camp
E) VMware Fusion
Q3) ________ software consists of programs that perform business functions like general ledger and accounting.
A) Operating system
B) Firmware
C) Tailor-made
D) Application
E) Vertical-market software
Q4) The data bus connects the CPU to the output devices such as the monitor.
A)True
B)False
Q5) What is firmware?
Q6) What are two major categories of software? Give an example of each.
Q7) Briefly describe how a computer works.
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Chapter 7: Database and Content Management
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114 Verified Questions
114 Flashcards
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Sample Questions
Q1) If your database produces inaccurate results that don't seem to have a cause, your database may be having ________ problems.
Q2) A(n) ________ DBMS is designed to process large organizational and workgroup databases.
A) object-oriented
B) network
C) relational
D) personal
E) enterprise
Q3) Spreadsheets usually track only one "theme," but databases usually involved more than one "theme."
A)True
B)False
Q4) A(n) ________ is another name for a table in relational database terms.
Q5) It is often said that much of corporate data resides in various unrelated spreadsheet files or, "spreadsheet silos." What are these concepts and why are they a problem?
Q6) Metadata is data about data.
A)True
B)False
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Chapter 8: Extension-Using Microsoft Access 2013
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49 Verified Questions
49 Flashcards
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Sample Questions
Q1) To run a ________ click on the red exclamation point labelled Run.
Q2) Access makes it easy to generate database queries by providing an easy-to-use ________ that generates SQL statements automatically.
Q3) The description in the table design window is used for ________.
A) additional data type information
B) formatting fields
C) documentation
D) setting properties
E) additional field name information
Q4) Access does not allow users to create queries in SQL.
A)True
B)False
Q5) In MS Access, ________ is a term that refers to the attributes that are described in the data model.
A) table
B) data
C) field
D) application
E) key
Q6) Queries in Access are translated into ________ by the query graphical interface.
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Chapter 9: Extension-Database Design
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Sample Questions
Q1) Describe an E-R diagram.
Q2) ________ is a process for ensuring that the tables in a database design are efficient and well-structured.
Q3) "Name" would be a good identifier for a customer entity in a database application.
A)True
B)False
Q4) In a relational database, each entity is described by A) characters.
B) data.
C) bytes.
D) attributes.
E) records.
Q5) If the same data element is stored differently in another table, this is said to be an issue of A) inaccurate data. B) entity integrity.
C) data repetition.
D) normalization.
E) data integrity.
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Chapter 10: Networks and Collaboration
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121 Verified Questions
121 Flashcards
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Sample Questions
Q1) DSL lines that have different upload and download speeds are called?
A) Analog connection lines
B) Asymmetric digital subscriber lines
C) Sympathetic ratio lines
D) Canop digiframs
E) Universal differentials
Q2) A(n) ________ uses the internet or other networks to create the appearance of private point-to-point connections.
A) SMTP
B) ATM
C) VPN
D) Ethernet
E) URL
Q3) The 802.11b standard is the dominant WLAN standard today.
A)True
B)False
Q4) One of the four critical factors in the effectiveness of collaboration is ________ management.
Q5) A(n) ________ connects printers, and computers to a LAN and has a unique identifier.
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Chapter 11: Competitive Advantage and Business Processes
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121 Flashcards
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Sample Questions
Q1) Using MIS, one way to gain competitive advantage is to enhance the product or service by applying technological change.
A)True
B)False
Q2) When implementing a system such as SAP, companies must (can)
A) experience substantial change.
B) save money.
C) experience its primary benefits from the software
D) adhere to industry standard processes.
E) continue to use all of their own business process standards.
Q3) Software that integrates sales, orders, inventory, manufacturing, customer service, human resources, and accounting is called
A) ERP systems.
B) vapour ware.
C) DBMS.
D) CAM.
E) MPS.
Q4) ________ systems are used by two or more related companies.
Q5) What are the steps in the customer life cycle?
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Chapter 12: Decision Making and Business Intelligence
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139 Verified Questions
139 Flashcards
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Sample Questions
Q1) ________ data mining happens when analysts create a data model or hypothesis before running the analysis.
Q2) The purpose of (a) ________ is to extract and clean data from operational systems and other sources.
A) cluster analysis
B) data mart
C) data warehouse
D) regression analysis
E) data mining
Q3) Which of the following is an assumption about information systems that Ackoff disputed?
A) Managers are aware of the data they need.
B) There is too much information.
C) There is too much uncertainty in making any decisions.
D) Computer speed doubles every 18 months.
E) Managers suffer from a lack of training.
Q4) What is supervised data mining?
Q5) What is meant by supervised and unsupervised data mining? Describe one example of each technique.
Q6) What is unsupervised data mining?
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110 Verified Questions
110 Flashcards
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Sample Questions
Q1) Priceline.com is an example of a(n)
A) cloud based storage service.
B) ERP.
C) electronic exchange.
D) merchant company.
E) price elasticity solution.
Q2) More opportunities to influence and reinforce image and position are benefits to increase
A) social capital.
B) advertising.
C) value chain management.
D) data-mining.
E) information flow
Q3) An ecommerce nonmerchant that provides goods and services at a stated price and arranges for delivery is known as
A) data warehouse.
B) clearinghouse.
C) agent.
D) B2B mediator.
E) reseller.
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Chapter 14: Acquiring Information Systems Through Projects
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) PMBOK first published in 1996 is now in its ________ edition.
A) first
B) second
C) third
D) fourth
E) fifth
Q2) ________ and business analysts are active throughout the systems development process and play a key role in moving the project through the systems development process.
A) Systems analysts
B) Programmers
C) Developers
D) CIO
E) Mangers
Q3) Goals and scope identification usually occur (at the) ________ (of) a project
A) during
B) start
C) beginning
D) half way point
E) end
Page 17
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Chapter 15: Application Extension-Introduction to Microsoft Project
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42 Verified Questions
42 Flashcards
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Sample Questions
Q1) The resource sheet allows you to enter people that will be working on a project to the project.
A)True B)False
Q2) Dependent tasks are either predecessors or successors.
A)True
B)False
Q3) Dependencies are crucial for
A) scheduling tasks.
B) creating predecessors.
C) creating successors.
D) creating meaningful schedules.
E) scheduling resources.
Q4) A Tracking Gantt allows a project manager to track the progress of a project against a baseline.
A)True B)False
Q5) Dependencies are reflected in the ________ screen.
Q6) What is a dependency between two tasks?
Q7) MS Project is a full-service ________ process software. Page 18
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Page 19
Chapter 16: Structure, Governance, and Ethics
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105 Verified Questions
105 Flashcards
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Sample Questions
Q1) IS governance is primarily associated with
A) information management of an organization.
B) legal compliance with the Budget Measures Act.
C) improving the benefits of an organization's IT investment in the long run.
D) social and environmental performance of an organization.
E) the duties of the CIO.
Q2) An example of internal controls would be the ________ of duties and authorities.
Q3) COBIT stands for
A) Common Observations for Information Technology.
B) Control Objectives for Information and Related Technology.
C) Common Objectives for Business Information Technology.
D) Control Objectives for Information Technology.
E) Control Objects for Information Technology.
Q4) E-cycling is one of the most important issues in green IT.
A)True
B)False
Q5) IT can no longer appear to be a(n) ________ box to the organization's external stakeholders.
Q6) A firm that matches its organizational objectives with its IT architecture is said to be in ________.
Page 20
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Chapter 12: Managing Information Security and Privacy
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113 Flashcards
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Sample Questions
Q1) The best way to safeguard a website from public users is to ________ the website against an attack.
A) secure
B) prepare
C) defend
D) harden
E) update
Q2) Encryption is one of several technical safeguards.
A)True
B)False
Q3) Enforcement consists of three interdependent factors: (1) responsibility, (2) accountability and (3) ________.
Q4) ________ are the primary means of authentication.
A) Encrypted keys
B) Network administrators
C) Passwords
D) Single sign-on
E) Facial scans
Q5) What is phishing?
Q6) ________ is a technique for intercepting computer communications.
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