Business Information Systems
Midterm Exam
Course Introduction
Business Information Systems explores the role of information technology in supporting and shaping modern organizations. The course examines the fundamental concepts of information systems, including hardware, software, data management, and networking, as well as their integration into business processes. Students will learn how information systems facilitate decision-making, enhance efficiency, and create competitive advantage. The curriculum also addresses trends such as e-commerce, cloud computing, and cybersecurity, providing insights into how technological solutions can be strategically applied to solve business challenges and drive organizational success.
Recommended Textbook
Experiencing MIS 3rd Edition by David M. Kroenke
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33 Chapters
1799 Verified Questions
1799 Flashcards
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Page 2
Chapter 1: The Importance of MIS
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Sample Questions
Q1) The "do-si-do" move refers to the password etiquette one must follow when requesting someone else's password.
A)True
B)False
Answer: True
Q2) When you use a computer to write a class report,the methods you use to start the program,enter your report,print it,and save and back up your file are referred to as procedures.
A)True
B)False
Answer: True
Q3) Which of the following is the weakest password?
A) B33rmu9
B) Qw37^T1bb?as
C) 3B47qq<3>5!7bdE
D) As60$T1dd?dc
Answer: A
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Page 3
Chapter 2: Business Processes, Information, and Information Systems
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80 Verified Questions
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Sample Questions
Q1) One of the major benefits of an information system is labor savings. A)True
B)False Answer: True
Q2) What are the costs associated with information? When is information considered to be worth its cost?
Answer: Information is not free.There are costs for developing an information system,costs of operating and maintaining that system,and costs of your time and salary for reading and processing the information the system produces.For information to be worth its cost,an appropriate relationship must exist between the cost of information and its value.
Q3) In a business process flowchart,activities are always shown in diamonds. A)True
B)False Answer: False
Q4) The outermost components of the symmetrical five-component framework of an IS are data and procedures. A)True
B)False Answer: False
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Chapter 3: Organizational Strategy, Information Systems, and Competitive Advantage
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80 Verified Questions
80 Flashcards
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Sample Questions
Q1) Inducing buyers to purchase the product and providing a means for them to do so describes which of the following primary activities?
A) inbound logistics
B) sales and marketing
C) outbound logistics
D) operations/management
Answer: B
Q2) According to Porter's five forces model,a company is profitable if all the five competitive forces are strong.
A)True
B)False
Answer: False
Q3) The competitive strategy of an organization determines its ________.
A) industry rivals
B) short-term goals
C) value chains
D) structure
Answer: C
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Chapter 4: Hardware and Software
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Sample Questions
Q1) What are the drawbacks of developing custom application software for an organization?
Q2) What is virtualization?
Q3) Main memory of the computer contains instructions for the operating system (OS).
A)True
B)False
Q4) The term byte stands for binary digit.
A)True
B)False
Q5) When you work on a spreadsheet program like Excel,the program is loaded into the cache for processing.
A)True
B)False
Q6) For some commercial Web sites,the server is actually a large collection of computers,called a ________,that coordinates all of their activities.
A) networking terminal
B) workstation
C) server farm
D) data bus
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Chapter 5: Database Processing
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Sample Questions
Q1) The DBMS uses a keyword form to locate records or items in the database.
A)True
B)False
Q2) A ________ is a collection of reports,forms,and queries that process a database.
A) database application
B) SQL query
C) DBMS
D) database structure
Q3) Each of the elements of the database application system calls on the database management system (DBMS)to process the database tables.
A)True
B)False
Q4) Which of the following is a DBMS product from Microsoft?
A) MySQL
B) SQL Server
C) DB2
D) Sybase ASE
Q5) Describe the contents of a database.
Q6) What is the function of a database application system?
Q7) What are the differences between a spreadsheet and a database?
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Chapter 6: Data Communications
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Sample Questions
Q1) Bluetooth is a wireless protocol that can transmit data over long distances.
A)True
B)False
Q2) The S in HTTPS stands for ________.
A) site
B) safety
C) society
D) secure
Q3) What is the performance guarantee offered by SDSL connections?
A) They provide dedicated lines for data transmission.
B) They offer the same fast speed in both directions.
C) They offer higher download speeds than ADSL lines.
D) They offer a data backup and recovery service.
Q4) A(n)________ is a unique name that is affiliated with a public IP address.
A) tag
B) protocol
C) domain name
D) assigned name
Q5) Name some common application layer protocols.
Q6) What is a domain name? What is the procedure to get a domain name?
Page 8
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Chapter 7: Business Process Management
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Sample Questions
Q1) Information silos arise as a result of ________.
A) the individual users of personal information systems
B) interenterprise information system's involvement to find solutions to problems arising within two or more enterprises
C) an organization's plan to create them
D) an organization's growth and increasing use of information systems
Q2) Unlike departmental systems in which a single department manager is in charge,enterprise systems have no clear boss.
A)True
B)False
Q3) When eliminating duplicate data by storing a single copy of data in a shared database,the first step is to alter business processes to use the shared database.
A)True
B)False
Q4) Contrary to popular belief,isolation of departmental applications cannot be held responsible for disjointed business processes.
A)True
B)False
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Chapter 8: E-Commerce, Web 20, and Social Networking
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Sample Questions
Q1) In a typical distribution system,raw material suppliers sell to manufacturers,manufactures sell to distributors,and distributors sell to retailers.All these transactions are categorized as ________ transactions.
A) B2C
B) B2B
C) C2C
D) B2E
Q2) Not all business information systems benefit from flexibility and organic growth offered by Web 2.0.
A)True
B)False
Q3) How does social capital add value?
Q4) In B2C e-commerce,sales are made between companies.
A)True
B)False
Q5) ________ measure(s)the amount that demand rises or falls with changes in price.
A) Price ceilings
B) Price fixing
C) Price per earning ratio
D) Price elasticity
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Chapter 9: Business Intelligence and Information Systems for Decision Making
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Sample Questions
Q1) What is unsupervised data mining?
Q2) What is a business intelligence system?
Q3) Data granularity refers to the degree of detail of the data.
A)True
B)False
Q4) Which of the following is a common unsupervised data-mining technique?
A) cluster analysis
B) regression analysis
C) neural networking
D) market-basket analysis
Q5) Describe the characteristics and advantages of reporting systems.
Q6) A type written page is about 2 ________.
A) megabytes
B) kilobytes
C) terabytes
D) petabytes
Q7) A terabyte is larger than a petabyte in terms of computer storage.
A)True
B)False
Q8) What is the difference between a megabyte and a gigabyte? Page 11
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Chapter 10: Information Systems Development
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Sample Questions
Q1) Brooks' Law points out that whenever you add more people to a project,it will always delay the completion of the project.
A)True
B)False
Q2) The bigger the system and the longer the project,the more the requirements change.
A)True B)False
Q3) The primary purpose of the requirements analysis phase is to ________.
A) eliminate obviously nonsensible projects before forming a project development team
B) identify the requisite skills needed in the IT personnel assigned to the project
C) determine and document the specific features and functions of the new system
D) investigate how much similar projects have cost in the past
Q4) What are the phases of the systems development life cycle (SDLC)?
Q5) In a direct installation,the organization shuts off the old system and starts the new system.
A)True B)False
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Chapter 11: Information Systems Management
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Sample Questions
Q1) Which of the following is true about protecting infrastructure and data?
A) The IT department is responsible for protecting infrastructure and data from threats.
B) One of the sources of threats to IT infrastructure is malicious human activity.
C) The responsibility of identifying threats is left to the IS department while managing these threats is the IT department's job.
D) The IS department works with the CTO and others in the organization to determine what safeguards to implement, or stated differently, what level of risk to assume.
Q2) As a user,you have a right to have the computing resources you need to perform your work as proficiently as you want.
A)True
B)False
Q3) Benefits are those for which a dollar value can be computed are called verified benefits.
A)True
B)False
Q4) Why is the responsibility to install patches important?
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Page 14
Chapter 12: Information Security Management
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Sample Questions
Q1) ________ is a technique for intercepting computer communications.
A) Spoofing
B) Hacking
C) Pretexting
D) Sniffing
Q2) What is the difference between a hot site and a cold site?
Q3) Which of the following statements is true regarding position sensitivity?
A) It is a type of data safeguard.
B) It enables security personnel to prioritize their activities in accordance with the possible risk and loss.
C) It is documented only for high-sensitivity positions.
D) It applies to new employees only.
Q4) Explain account management.
Q5) An employee carelessly releases proprietary data to the media.This is a case of ________ resulting from ________.
A) loss of infrastructure; human error
B) unauthorized data disclosure; human error
C) loss of infrastructure; malicious activity
D) unauthorized data disclosure; malicious activity.
Q6) Distinguish between phishing,spoofing,and sniffing.
Page 15
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Chapter 13: Improving Your Collaboration Skills
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Sample Questions
Q1) In a collaborative team,effort proceeds in a series of steps in which one person produces something,others comment on what was produced,a revised version is produced,and so forth.These steps are known as ________.
A) iterations
B) sequencing
C) redundancies
D) repetition
Q2) The critical collaboration drivers are ________.
A) conflicts, feedback, and content management
B) communication, iterations, and conflicts
C) communication, content management, and workflow control
D) communication, conflict, and feedback
Q3) Personal attacks are a part of feedback in a successful team and should be encouraged.
A)True
B)False
Q4) The team members' formative environments influence their ability to collaborate.
A)True
B)False
Q5) Define a team.What are the characteristics of an effective team?
Page 16
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Chapter 14: Using Collaboration Information Systems
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Sample Questions
Q1) Microsoft SharePoint is a platform for creating and managing collaboration sites.
A)True
B)False
Q2) Which of the following techniques is used when one team member creates a list of questions and asks other members to respond?
A) multiparty text chat
B) team survey
C) social networking
D) discussion forum
Q3) Explain version control with a simple example.
Q4) Which of the following is a technology used to place content on a shared file server in a company?
A) FTP
B) TCP
C) multiparty text chat
D) version control
Q5) Virtual meetings can be synchronous or asynchronous.
A)True
B)False
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Chapter 15: Information Systems and Decision Making
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Sample Questions
Q1) ________ are designed to support strategic decision-making.
A) Knowledge management systems
B) Management information systems
C) Transaction processing information systems
D) Executive information systems
Q2) In organizations,decisions occur at three levels: operational,managerial,and strategic.
A)True
B)False
Q3) Which of the following steps follows the choice step in the decision-making process?
A) intelligence gathering
B) alternatives formulation
C) evaluation of results
D) implementation
Q4) An unstructured decision process is one for which there is no agreed-on decision-making method.
A)True
B)False
Q5) Discuss the relationship between decision levels and decision processes.
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Chapter 16: Knowledge Management and Expert Systems
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Sample Questions
Q1) ________ are information systems that track organizational documents,Web pages,graphics,and related materials.
A) Management information systems
B) Enterprise resource systems
C) Transaction processing systems
D) Content management systems
Q2) KM content management systems are concerned with operational documents.
A)True
B)False
Q3) Define any three challenges of content management.
Q4) The programs in an expert system that process a set of rules are known as ________.
A) podcasts
B) portals
C) blogs
D) shells
Q5) Knowledge management boosts revenues by getting products and services to market faster.
A)True
B)False
Page 19
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Chapter 17: Introduction to Microsoft Excel
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Sample Questions
Q1) In Excel,the option to change the page orientation is located on the ________ tab.
A) Page Layout
B) View
C) Review
D) Add-ins
Q2) Using the F2 key is recommended when you have a long value in a cell and need to edit a letter or two without retyping the whole entry.
A)True
B)False
Q3) In Microsoft Excel,the columns are identified by ________.
A) capital letters
B) numbers
C) Roman numerals
D) lowercase letters
Q4) In Microsoft Excel,you would use the Review tab to format your page for printing. A)True
B)False
Q5) Explain the process of inserting rows and columns in Microsoft Excel.
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Chapter 18: Preparing a Computer Budget Using Excel
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Sample Questions
Q1) ATA-100 is the channel standard used to represent a disk.What does the number 100 indicate here?
A) The maximum transfer rate of the disk is 100 MB per second.
B) The disk has 100 circles per mm of its diameter.
C) The disk's rotation speed is 100 cycles per second.
D) The total disk space of the disk is 100 GB.
Q2) In the disk standard ATA-100,the 100 refers to the maximum transfer rate of 100MB per second.
A)True
B)False
Q3) A ________ holds up to 700 MB of data and can be used to back up files.
A) Blue-ray disk
B) magnetic disk
C) DVD
D) CD
Q4) Explain the role of the IT department in an organization.
Q5) Having a very fast CPU is the most important factor for business processing.
A)True
B)False
Q6) Describe the two types of video display monitors.
Page 21
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Chapter 19: Database Design
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Sample Questions
Q1) Entities have relationships to attributes,but not to each other.
A)True
B)False
Q2) In an E-R diagram,a line is used to represent a relationship between two entities.
A)True
B)False
Q3) The UML model is the most popular tool for creating a data model.
A)True
B)False
Q4) An identifier is an attribute whose value is associated with only one entity instance.
A)True
B)False
Q5) A data model ________.
A) is created after the database is designed
B) is an attribute whose value is associated with only one entity instance
C) is a logical representation of the structure of the data
D) does not describe the relationships among data
Q6) Explain the role of users in designing a database.
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Chapter 20: Using Microsoft Access 2010
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Sample Questions
Q1) In Microsoft Access,the description of fields is used to ________.
A) document the details of each field
B) define rules for how each field should behave
C) define how the fields should behave in case of exceptions
D) characterize the fields in terms of their data types
Q2) Explain the different alternatives provided by Microsoft Access for creating data entry forms.
Q3) Before using a DBMS,the user should have created a(n)________.
A) data model
B) database
C) identifier
D) attribute
Q4) Microsoft Access can be used to process the SQL query language.
A)True
B)False
Q5) Microsoft Access can be used to create and process queries.However,it does not provide a graphical interface for the queries.
A)True
B)False
Q6) Explain the procedure for creating a database using Microsoft Access.
Page 23
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Chapter 21: Using Excel and Access Together
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Sample Questions
Q1) What are delimited text files?
Q2) Which of the following Excel diagrams is the best to compare various growth alternatives of different employees?
A) pie charts
B) column charts
C) scatter diagrams
D) Venn diagrams
Q3) Microsoft Excel is a database management system.
A)True
B)False
Q4) Explain the procedure for creating graphs in Microsoft Excel.
Q5) What is import/export of data? Why is it necessary to refresh the import/export data in Excel and Access on a timely basis?
Q6) The only way to exchange data between Excel and Access is to export the data into a text file and then import that text data.
A)True
B)False
Q7) Explain the significance of using Access and Excel together.
Q8) How can you use Excel to graph Access data?
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Chapter 22: Remote, Nomadic, and Mobile Systems
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Sample Questions
Q1) Mobile access refers to the use of networked computers while in motion.
A)True
B)False
Q2) With nomadic access,users access networks while travelling from site to site.
A)True
B)False
Q3) Dodge offers ________ in its Ram trucks for contractors who need a nomadic office at construction sites.
A) network switches
B) wireless hotspot hubs
C) network taps
D) wireless repeaters
Q4) Define nomadic and mobile access systems with an example.
Q5) One of the consequences of action at a distance will be increased value for superior skills,while the value of local mediocrity will be reduced.
A)True
B)False
Q6) Summarize the impact of widely available nomadic and remote access on business and work style.
Page 25
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Chapter 23: Functional Processes, Applications, and Systems
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Sample Questions
Q1) What are the major functions of accounting applications?
Q2) A bill of materials (BOM)refers to the total budget of manufacturing a specific product.
A)True
B)False
Q3) Master production schedule (MPS)is an example of the pull manufacturing process.
A)True
B)False
Q4) Employee assessment includes the publication of standard job and skill descriptions as well as support for employee performance evaluations.
A)True
B)False
Q5) Which of the following is a function of sales applications?
A) managing the customers
B) managing retained earnings
C) verifying customer credit
D) validating payment methods
Q6) Order entry and order management are associated with manufacturing applications.
A)True
B)False Page 26
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Chapter 24: Enterprise Resource Planning (ERP)Systems
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Sample Questions
Q1) What is a stored procedure?
A) It is a computer program stored within the database that runs to keep the database consistent when certain conditions arise.
B) It is a programming paradigm that describes computation in terms of statements that change a program state.
C) It is a computer program stored in the database that is used to enforce business rules.
D) It is a software program that houses and serves business logic for use (and reuse) by multiple applications.
Q2) ERP was initially adopted by government and public service agencies to handle complex administrative tasks.
A)True
B)False
Q3) Explain briefly the steps of implementing ERP systems.
Q4) Which of the following is an example of a supply chain activity?
A) scheduling
B) sales prospecting
C) procurement
D) cash management
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Chapter 25: Supply Chain Management
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Sample Questions
Q1) What are interorganizational business processes?
Q2) Which of the following is true about the bullwhip effect?
A) Small changes in demand at the supplier are amplified at each stage of the supply chain.
B) It is a natural dynamic that occurs because of the multistage nature of the supply chain.
C) It is strongly associated with erratic consumer demand.
D) It increases the overall profitability of the supply chain.
Q3) ________ refers to the methods by which information is transmitted.
A) Direction
B) Means
C) Purpose
D) Availability
Q4) Which of the following is an example of an interorganizational process?
A) sales force automation systems
B) enterprise resource planning systems
C) Automated Clearing House system among banks
D) customer relationship management systems
Q5) How do information systems affect supply chain performance?
Q6) Explain the bullwhip effect with an example.
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Chapter 26: Processing Social Capital: Facebook, Twitter, and User-Generated Content (UGC)
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Q1) The factors involved in the computation of the social capital are,number of relationships,relationship strength,and ________.
A) networking information
B) entity resources
C) networking groups
D) operational decisions
Q2) Microblogging is more daunting compared to blogging.
A)True
B)False
Q3) Twitter is a(n)________ application.
A) Oracle
B) Web 2.0
C) TCP/IP
D) mashup
Q4) Mutinous movements are a major risk associated with social networking and user-generated content.
A)True
B)False
Q5) What is a social networking information system?
Q6) Explain Facebook's principles of meaningful social networking applications. Page 30
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Chapter 27: Database Marketing
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Sample Questions
Q1) ________ shows how much the base probability increases or decreases when other products are purchased.
A) Lift
B) Support
C) Confidence
D) Cohesion
Q2) In market-basket terminology,a conditional probability estimate is referred to as
A) support
B) cohesion
C) confidence
D) chance
Q3) The ratio of confidence to the base probability of buying an item is called support.
A)True
B)False
Q4) The RFM score of customers is obtained by multiplying their recency score,frequency score,and money score.
A)True
B)False
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Chapter 28: Reporting Systems and OLAP
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Sample Questions
Q1) What is an OLAP cube?
Q2) Explain report authoring,management,and delivery.
Q3) Which of the following is an electronic report media that can be customized for particular users?
A) hoardings
B) mirror display
C) digital dashboards
D) billboards
Q4) Users are not allowed to alter the format of OLAP reports.
A)True
B)False
Q5) Reporting systems cannot generate reports that require calculations on the data. A)True
B)False
Q6) OLAP report generation is slower compared to standard DBMS report generation. A)True
B)False
Q7) Alerts generated on the basis of user notification are not treated as reports. A)True B)False
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Chapter 29: Geographic Information Systems
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Sample Questions
Q1) Which of the following functions is rarely performed most GIS applications?
A) analyzing geospatial data
B) capturing geospatial data
C) storing geospatial data
D) displaying geospatial data
Q2) When does a modifiable areal unit problem occur?
A) When a map displays colors, shades, or patterns in accordance with category values of underlying data.
B) When an organization uses GIS to achieve their goals and objectives or to obtain a competitive advantage.
C) When point based spatial data are aggregated into regions and the results depend on how the regions are defined.
D) When GIS sites have multiple users whose analyses can be invalidated by incorrect or unexpected data imports.
Q3) Application-specific programs are different from application programs for database systems.
A)True
B)False
Q4) What is a map projection?
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Chapter 30: Business Process Management
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Sample Questions
Q1) In the existing business order process,________ represent decisions and usually contain a question that can be answered with yes or no.
A) squares
B) dotted arrows
C) diamonds
D) solid arrows
Q2) How does BPM relate to SDLC?
Q3) Which of the following is the first step in the business process management (BMP)cycle?
A) creating system components
B) creating models of business processes
C) implementing the needed business processes
D) assessing business process effectiveness
Q4) Give an example to illustrate how business processes fail to work when misaligned with the organization's goals.
Q5) A XML schema document can only be read by certain programs.
A)True
B)False
Q6) How do process designers improve business processes?
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Chapter 31: Systems Development Project Management
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Sample Questions
Q1) A(n)________ is a hierarchy of the tasks required to complete a project.
A) baseline
B) work-breakdown structure
C) reliable analysis
D) V-Model
Q2) The PMBOKĀ® Guide does not describe the details of each practice or technique but instead identifies those practices that are known to be effective for different situations and briefly describes their use.
A)True
B)False
Q3) What are the biggest challenges for managing a large-scale systems development project?
Q4) _________ concerns contracts with outside vendors for services,materials,and outsourcing of functions.
A) Human resource management
B) Communications management
C) Risk management
D) Procurement management
Q5) What are the characteristics of large-scale systems development projects?
Q6) What is a critical path? How is a critical path analysis done?
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Chapter 32: Outsourcing
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Q1) Which of the following is a disadvantage of outsourcing services?
A) no easy exit
B) inability to ensure a certain level of quality
C) takes up too much management time
D) high implementation risk
Q2) IT and IS services cannot be outsourced by a company.
A)True
B)False
Q3) Instead of buying and maintaining its own computers,Timber and Tools has leased time from a cloud vendor.This is an example of how ________ can be outsourced.
A) computer hardware
B) software
C) entire applications
D) entire business functions
Q4) Which of the following is a disadvantage of outsourcing?
A) loss of control
B) inability to ensure a certain level of quality
C) takes up too much management time
D) high implementation risk
Q5) What are the popular outsourcing alternatives?
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Chapter 33: International MIS
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Q1) Development rate of international information systems vary among countries and culture.
A)True
B)False
Q2) Which of the following is a problem and issue related with global databases?
A) Often, data transmission speeds are too slow to process data from a single geographic location.
B) A single database increases data integrity problems.
C) International companies that have a single database must declare multiple languages for the company.
D) With a single database, it is not possible to have an integrated view of the customer or the organization's operations.
Q3) How does the global economy change the competitive environment?
A) Suppliers are not required to reach a wide range of customers.
B) Customers now have less access to information about substitutes.
C) It has intensified rivalry by increasing product and vendor choices.
D) It has made it easier for new market entrants in all fields to penetrate the market.
Q4) What are the challenges of international project management?
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