Business Information Systems
Final Exam
Course Introduction
Business Information Systems explores the role of information technology in supporting and shaping modern organizations. The course provides an overview of how information systems are used to solve business problems, improve decision-making, and create competitive advantages. Students will examine key topics such as system components, data management, business process modeling, enterprise systems, and e-business strategies. Emphasis is placed on understanding how information systems align with organizational goals, the challenges of system implementation, and the ethical and security considerations involved. Through case studies and practical exercises, students gain insights into the selection, development, and management of business information systems in a dynamic business environment.
Recommended Textbook
Principles of Information Systems 11th Edition by Ralph Stair
Available Study Resources on Quizplus 14 Chapters
1191 Verified Questions
1191 Flashcards
Source URL: https://quizplus.com/study-set/2023 Page 2
Chapter 1: An Introduction to Information Systems
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/40226
Sample Questions
Q1) An intranet is a network based on Web technologies that allows selected outsiders, such as business partners and customers, to access authorized resources of a company's extranet.
A)True
B)False
Answer: False
Q2) _____ is the awareness and understanding of a set of information and the ways the information can be made useful to support a specific task or reach a decision.
Answer: Knowledge
Q3) Briefly distinguish between data, information, and knowledge.
Answer: Data consists of raw facts, such as employee number or total hours worked in a week. Information is a collection of facts organized and processed so that they have additional value beyond the value of individual facts. Turning data into information is a process, a set of logically related tasks performed to achieve a defined outcome. The process of defining relationships among data to create useful information requires knowledge. Knowledge is the awareness and understanding of a set of information and the ways that information can be made useful to support a specific task or reach a decision.
To view all questions and flashcards with answers, click on the resource link above.
3
Chapter 2: Information Systems in Organizations
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/40227
Sample Questions
Q1) The role of a systems analyst is narrowly defined and seldom involves communications with others.
A)True
B)False
Answer: False
Q2) While information systems were once used primarily to automate manual processes, they have transformed the nature of work and the shape of organizations themselves.
A)True
B)False
Answer: True
Q3) The _____ visa program is often used for intracompany transfers for multinational companies.
Answer: L-1
Q4) Porter's _____ model is a widely accepted model that identifies the key factors that can lead to attainment of competitive advantage.
Answer: five-forces
Q5) _____ is the sum of all costs over the life of the information system.
Answer: Total cost of ownership
To view all questions and flashcards with answers, click on the resource link above. Page 4
Chapter 3: Hardware: Input, Processing, and Output Devices
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/40228
Sample Questions
Q1) People involved in selecting their organization's computer hardware need not understand current and future business requirements.
A)True
B)False
Answer: False
Q2) When making hardware decisions, the overriding considerations of a business should be technology cost and currency.
A)True
B)False
Answer: False
Q3) The chip-and-PIN card technology ________.
A) is widely used in the United States
B) relies upon the use of infrared data transmission
C) requires entry of the user's PIN number
D) does not require replacement of existing POS terminals
Answer: C
Q4) The digital media equivalent of a conventional printed book is called a(n) _____.
Answer: e-book
To view all questions and flashcards with answers, click on the resource link above. Page 5
Chapter 4: Software: Systems and Application Software
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/40229
Sample Questions
Q1) _____ is a company can provide the software, support, and computer hardware on which to run software from the user's facilities over a network.
Q2) _____ is a popular groupware software package from IBM that enables a global team to work together from a common set of documents, have electronic discussions using threads of discussion, and schedule team meetings.
A) Lotus Notes
B) Exchange Server
C) Zoho
D) Thinkfree
Q3) Off-the-shelf software is mass-produced by a software vendor to address needs that are common across businesses, organizations, or individuals.
A)True
B)False
Q4) Discuss the growth in mobile application software.
Q5) The _____ is software that performs many tasks including providing a user interface and providing input/output management.
Q6) _____ is a popular choice for embedded systems because it is free and highly configurable.
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Database Systems, Data Centers, and Business Intelligence
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/40230
Sample Questions
Q1) With _____, the database is stored on a service provider's server and accessed by the client over a network, typically the Internet.
A) Internet access
B) Database as a Service
C) Software as a Service
D) Oracle
Q2) The DBMS serves as an interface between an application program and the database.
A)True
B)False
Q3) ______ is a form of database processing that supports top-down, query-driven data analysis.
A) Distributed databases
B) Online analytical processing (OLAP)
C) Data warehousing
D) Data mining
Q4) Developing a seamless integration of databases with the Internet is sometimes called a _____.
Q5) Define the term data mining and identify its objectives.
Q6) Differentiate between the traditional and database approach to data management. Page 7
Q7) A collection of related records is called a(n) _____.
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 6: Telecommunications and Networks
Available Study Resources on Quizplus for this Chatper
82 Verified Questions
82 Flashcards
Source URL: https://quizplus.com/quiz/40231
Sample Questions
Q1) In a circuit switching network, no fixed path is created between the communicating devices, and the data is broken into packets for sending over the network.
A)True
B)False
Q2) ______ is a communications service that delivers recorded emergency notifications to users in a selected geographic area.
A) Digital subscriber line
B) VPN
C) Mail-to-text
D) Reverse 911
Q3) _____ is a very short range wireless connectivity technology that enables consumers to swipe their credit cards or even cell phones within a few inches of a special point of sale terminal to pay for purchases.
A) Ultra wideband
B) Bluetooth
C) Near field communications
D) Wi-Fi
Q4) _____ refers to the electronic transmission of signals for communications.
To view all questions and flashcards with answers, click on the resource link above. Page 9
Chapter 7: The Internet, Web, Intranets, and Extranets
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/40232
Sample Questions
Q1) A meta search engine allows you to run a keyword search on several search engines at once.
A)True
B)False
Q2) Cascading Style Sheets works hand in hand with HTML for designing groups of Web pages.
A)True
B)False
Q3) ______ allows you to run keyword searches on several search engines at once.
A) Wikipedia
B) Meta search engine
C) Google
D) Facebook
Q4) Of all the countries, China has the most Internet users with nearly 400 million people.
A)True B)False
Q5) www.cengage.com is an example of a _____ name that identifies the Internet host site.
Q6) Discuss the use of spiders to enable user searches of the Web.
Page 10
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Electronic and Mobile Commerce
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/40233
Sample Questions
Q1) The Wireless Application Protocol _____.
A) provides secure, encrypted, wireless communications
B) serves as a Web browser on handheld, wireless devices
C) is an alternative to PCI
D) none of the above
Q2) All credit card customers are protected from paying more than _____ for fraudulent transactions.
Q3) Bartering is a technique used be advertisers to recapture shoppers who abandoned a Web site without making a purchase.
A)True
B)False
Q4) _____ is a Web site that offers personalized shopping consultations for shoppers interested in upscale, contemporary clothing and accessories.
A) E-tailer
B) E-boutique
C) Electronic exchange
D) Web portal
Q5) Explain the secure sockets layer works.
Q6) Define electronic commerce and identify its various subsets.
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 9: Enterprise Systems
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/40234
Sample Questions
Q1) It is advisable to appoint a full-time mid-level manager to head the organization's ERP project.
A)True
B)False
Q2) The processes used by leading companies to complete a business process in the most efficient and effective manner are called _____.
A) current best approach
B) streamlined processes
C) best practices
D) process improvement
Q3) SMEs are exploring the use of hosted software to acquire, use, and benefit from new software even though it means extra complexity and high start-up costs.
A)True
B)False
Q4) Half of nearly 200 ERP implementations worldwide were judged to be failures.
A)True
B)False
Q5) Identify the common set of basic transaction processing activities performed by every TPS.
To view all questions and flashcards with answers, click on the resource link above. Page 12
Chapter 10: Information and Decision Support Systems
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/40235
Sample Questions
Q1) The Delphi approach is a group decision making approach that encourages diversity among group members and fosters creativity and original thinking in decision making.
A)True
B)False
Q2) A(n) ______ system provides managers with information that supports effective decision making and provides feedback on daily operations.
Q3) An executive support system _____.
A) is designed for use strictly by executives at a very senior level
B) is very similar to a DSS, except it is targeted for use by executives
C) includes only internally generated data and information about the organization D) can present structured information about aspects of the organization that executives consider important
Q4) _____ ratings show how ads convert to sales.
Q5) What sort of negative group behavior can lead to ineffective group decision making?
Q6) _____ reports are developed to provide certain information upon request.
Q7) Briefly describe the five stage decision making process.
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 11: Knowledge Management and Specialized Information Systems
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/40236
Sample Questions
Q1) Knowledge management and specialized information systems are used in only a few industries.
A)True
B)False
Q2) Virtual reality simulations require special interface devices that transmit the sights, sounds, and sensations of the simulated world to the user. \
A)True
B)False
Q3) The ____ stores all relevant information, data, rules, cases, and relationships that the expert system uses.
A) inference engine
B) knowledge base, C) inference engine., D) data warehouse.
Q4) The haptic interface, relays the sense of ____ in the virtual world.
A) sight
B) sound C) touch D) taste
Page 14
To view all questions and flashcards with answers, click on the resource link above.
Chapter 12: Systems Development: Investigation and Analysis
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/40237
Sample Questions
Q1) ____________________ is the amount of time a project activity can be delayed without delaying the entire project.
Q2) Determining the ____________________ determines whether the project makes financial sense and whether predicted benefits offset the cost and time needed to obtain them.
Q3) Determining the ____________________ involves an analysis of existing and future laws to determine the likelihood of legal action against the systems development project and possible consequences.
Q4) The data flow diagram is a technique to show the relationships among data entities. A)True B)False
Q5) ____________________ is an approach to systems development that combines the logic of the system development life cycle with the power of the object-oriented modeling and programming.
Q6) System users and system stakeholders are essentially the same set of people. A)True B)False
To view all questions and flashcards with answers, click on the resource link above. Page 15
Q7) The use case diagram is technique associated with ______ systems analysis.
Chapter 13: Systems Development: Design, Implementation, and Review
Available Study Resources on Quizplus for this Chatper
85 Verified Questions
85 Flashcards
Source URL: https://quizplus.com/quiz/40238
Sample Questions
Q1) A(n) ____________________ combines the tools needed for programming with a programming language into one integrated package.
Q2) Environmental design involves systems development efforts that ____.
A) reduce the power consumption of the new system
B) requires less physical space
C) result in systems that can be disposed of in a manner that does not negatively affect the environment
D) all of the above
Q3) The most cost-effective time to deal with potential errors is late in the design phase where every possibility should be considered.
A)True
B)False
Q4) Organizations that use the cloud-computing approach for some applications don't have to worry about acquiring hardware for these applications.
A)True
B)False
Q5) What is meant by environmental design? Provide some examples.
Page 16
Q6) ______ is the implementation of the disaster plan.
To view all questions and flashcards with answers, click on the resource link above.
Chapter 14: The Personal and Social Impact of Computers
Available Study Resources on Quizplus for this Chatper
89 Verified Questions
89 Flashcards
Source URL: https://quizplus.com/quiz/40239
Sample Questions
Q1) To protect your PC and prevent it from spreading malware to your co-workers, some antivirus software scans and cleans both incoming and outgoing e-mail messages.
A)True
B)False
Q2) Inexperienced hackers can download programs called ______ that automate the job of breaking into computers.
Q3) Proper use of antivirus software requires that it is ____.
A) used to scan all removable storage media before copying or running programs from them
B) updated each month
C) run at least once per week
D) all of the above
Q4) The federal agency to which identity theft complaints are made is the ______.
A) Federal Bureau of Investigation
B) Federal Trade Commission
C) Securities and Exchange Commission
D) Department of Justice
Q5) ____________________ issues deal with what is generally considered right or wrong.
To view all questions and flashcards with answers, click on the resource link above. Page 17