Business Information Systems
Exam Solutions
Course Introduction
Business Information Systems explores the role of information technology in supporting organizational operations, decision-making, and strategic objectives. This course covers the fundamentals of information systems, including hardware, software, databases, and networking, as well as the processes for acquiring, implementing, and managing these systems. Students will learn how businesses leverage information systems to enhance productivity, facilitate communication, and gain a competitive edge. Topics include e-commerce, enterprise resource planning, business analytics, data security, ethical considerations, and current trends in digital transformation. Through case studies and practical exercises, students will develop skills to analyze, design, and improve information systems within various business environments.
Recommended Textbook
Using MIS 8th Edition by David M. Kroenke
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1437 Verified Questions
1437 Flashcards
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Chapter 1: The Importance of MIS
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Sample Questions
Q1) People can buy information systems, but they cannot buy information technology.
A)True
B)False
Answer: False
Q2) The CEO of a large company asks the sales manager to report the sales figures of the previous quarter. The manager immediately sends her the list of products sold in the previous quarter. These details do not qualify as good information because they are
A) too narrow in scope
B) too expensive
C) not timely
D) not relevant
Answer: D
Q3) A user of information systems can rely on data if it appears in the context of a Web page, a well-formatted report, or a fancy query.
A)True
B)False
Answer: False
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Chapter 2: Collaboration Information Systems
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Sample Questions
Q1) Finding the best location for building a new plant is an example of a structured decision.
A)True
B)False
Answer: False
Q2) Identify the least important characteristic for an effective collaborator.
A) willingness to enter difficult conversations
B) having experience as a collaborator
C) showing the ability to receive negative feedback
D) being skillful at giving negative feedback
Answer: B
Q3) Accountability and follow-up is seldom required for task management.
A)True
B)False
Answer: False
Q4) Microsoft Lync is an example of a comprehensive content sharing collaboration tool.
A)True
B)False
Answer: False
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Chapter 3: Strategy and Information Systems
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Sample Questions
Q1) In the inbound logistics activity of a value chain, the manufacturer receives, stores, and disseminates inputs to a product.
A)True
B)False
Answer: True
Q2) A telecom service provider focusing on high-end users is following an industry-wide differentiation strategy.
A)True
B)False
Answer: False
Q3) Which of the following statements is consistent with the central idea of business process design?
A) Technology should be used to supplement the existing value chain.
B) Business processes should focus on improving individual functional systems.
C) Organizations should create new business processes rather than improve existing systems.
D) Technology should be used to modify and improve standard business processes.
Answer: C
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Chapter 4: Hardware, Software, and Mobile Systems
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Sample Questions
Q1) The term open source means that the source code of the program is not available to the public.
A)True
B)False
Q2) As predicted by Moore's Law, CPU speeds continually increase.
A)True
B)False
Q3) Explain the two types of application programs.
Q4) Adobe's Acrobat, Photoshop, and PageMaker are examples of ________.
A) vertical-market application software
B) operating systems
C) firmware
D) horizontal-market application software
Q5) Source code is computer code ________.
A) that is written by humans
B) that is not understandable by humans
C) that is represented as bits and bytes
D) that cannot be modified
Q6) What are the disadvantages of employee use of mobile systems at work?
Q7) Why are mobile systems important?
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Chapter 5: Database Processing
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Sample Questions
Q1) A(n) ________ is a request for data from a database.
A) form
B) report
C) query
D) application
Q2) A database application is a collection of forms, reports, queries, and application programs that serves as an intermediary between users and database data.
A)True
B)False
Q3) How does normalization resolve the data integrity problem?
Q4) A group of similar rows or records in a table is called a field.
A)True
B)False
Q5) Browser-based applications ________.
A) need to be pre installed on the users' computers
B) run within a corporate network that is protected from the Internet
C) eliminate the need to check for data consistency
D) are more vulnerable to security threats than are traditional applications
Q6) Explain the role of users in the database development process.
Q7) Describe a database and its elements.
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Chapter 6: The Cloud
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Sample Questions
Q1) A computer network is a collection of computers that communicate with one another over transmission lines or wirelessly.
A)True
B)False
Q2) ________ are programs that run on a server-tier computer and manage traffic by sending and receiving Web pages to and from clients.
A) Web servers
B) Web browsers
C) Server farms
D) Server racks
Q3) Which of the following statements is True about a VPN?
A) A VPN client software encrypts messages to ensure secure transmissions.
B) A VPN network does not provide users with remote access.
C) A VPN connection utilizes private networks instead of the public network.
D) A VPN connection appears as a secure connection, though it is not.
Q4) The abbreviations k, M, and G have the same meaning for computer memory as they have for communication speeds.
A)True
B)False
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Chapter 7: Processes, Organizations, and Information Systems
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Sample Questions
Q1) Identify the top two ERP vendors.
A) Epicor and Oracle
B) SAP and Oracle
C) Microsoft Dynamics and Infor
D) Microsoft Dynamics and SAP
Q2) The inherent processes that are defined in an ERP solution are referred to by some ERP vendors as process blueprints.
A)True
B)False
Q3) ________ is a suite of applications called modules, a database, and a set of inherent processes for consolidating business operations into a single, consistent, computing platform.
A) Enterprise resource planning
B) Customer relationship management
C) Enterprise application integration
D) Business process reengineering
Q4) Describe inter-enterprise information systems.
Q5) SAP and Oracle are the highest ranked ERP vendors in the market. A)True
B)False
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Chapter 8: Social Media Information Systems
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Sample Questions
Q1) ________, which refers to the matter on a social media (SM) site that is contributed by users, is the essence of SM relationships.
A) User-generated content
B) Folksonomy
C) Secondary data
D) Continuous data
Q2) Social media (SM) communities may provide better and faster problem solutions to complex supply chain problems.
A)True
B)False
Q3) Explain the steps to develop an organization's social media information systems (SMIS).
Q4) Being linked to a network of highly regarded contacts is a form of ________.
A) social credential
B) viral marketing
C) crowdsourcing
D) human capital
Q5) Describe the roles of social media application providers.
Q6) How do companies earn revenue from social media?
Page 10
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Chapter 9: Business Intelligence Systems
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Sample Questions
Q1) All management data needed by any of the business intelligence (BI) servers is stored in metadata.
A)True
B)False
Q2) The remarkable characteristic of OLAP reports is that they are ________, as they are online and the viewer of the report can change their format.
A) accurate
B) informal
C) specific
D) dynamic
Q3) In supervised data mining technique, a model is developed after the analysis.
A)True
B)False
Q4) ________ is the application of statistical techniques to find patterns and relationships among data for classification and prediction.
A) Data optimization
B) Database normalization
C) Data mining
D) Data warehousing
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Chapter 10: Information Systems Security
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Sample Questions
Q1) ________ are false targets for computer criminals to attack.
A) Botnets
B) Hot sites
C) Honeypots
D) Web beacons
Q2) Business requirements do not necessitate opening information systems to nonemployee personnel, such as temporary personnel, vendors, or partner personnel.
A)True
B)False
Q3) Cookies enable an individual to access Web sites without having to sign in every time.
A)True
B)False
Q4) What is a virus? Differentiate between Trojan horses and worms.
Q5) The single most important computer security safeguard that can be implemented is the creation and use of passwords that are comprised of names.
A)True
B)False
Q6) How should organizations respond to security incidents?
Page 12
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Chapter 11: Information Systems Management
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Sample Questions
Q1) Which of the following statements is True of the information systems (IS) department?
A) If the IS primarily support accounting and finance activities, the chief financial officer (CFO) is appointed as the chief information officer (CIO).
B) Programs used in all information systems are developed in-house by the maintenance group.
C) The operations group monitors user experience and responds to user problems.
D) Data administration is performed exclusively by the outsourcing relations group.
Q2) Information systems (IS) users are restricted from participating in requirements meetings for new applications that they will use and for major changes to the applications that they currently use.
A)True
B)False
Q3) Explain how the benefits of outsourcing are outweighed by its long-term costs.
Q4) Outsourcing does not present any risks related to ending an agreement. A)True
B)False
Q5) Describe the typical responsibilities of a chief technology officer (CTO).
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Chapter 12: Information Systems Development
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Sample Questions
Q1) In business process management (BPM), once the as-is model is created, the very next step that a team must take is to ________.
A) obtain feedback about implementation
B) assess the results of the changes
C) look for improvement opportunities
D) implement changes in the organization
Q2) What are the types of arrows used in the swim-lane layout of Business Process Modeling Notation (BPMN)?
Q3) In a business process, a role refers to ________.
A) a physical repository
B) the movement of data
C) a collection of data
D) a collection of activities
Q4) The traditional process for developing information systems is ________.
A) software testing life cycle
B) the systems development life cycle
C) the software defect life cycle
D) product life cycle
Q5) Explain why process management is necessary for an organization.
Q6) Describe the composition of a development team for an information system (IS).
Page 14
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