Business Information Systems
Exam Solutions
Course Introduction
Business Information Systems explores the use and management of information technology in organizations to improve business processes and decision-making. The course covers foundational concepts such as systems analysis and design, databases, enterprise applications, e-commerce, and the strategic value of information systems. Students will examine how companies leverage information systems to gain a competitive advantage, support operations, and enhance communication. With case studies and practical assignments, the course also addresses emerging trends, ethical considerations, and the impact of digital transformation on modern businesses.
Recommended Textbook
Essentials of MIS 11th Edition by Kenneth C. Laudon
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12 Chapters
1080 Verified Questions
1080 Flashcards
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Page 2
Chapter 1: Business Information Systems in Your Career
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90 Verified Questions
90 Flashcards
Source URL: https://quizplus.com/quiz/30067
Sample Questions
Q1) Intranets:
A)are based on mainframe technology.
B)are multiple networks joined together.
C)are typically used to communicate with the business's trusted vendors.
D)use Internet technology for a private company network.
Answer: D
Q2) The failure of NASA's initial solution to preventing the space shuttle shedding foam illustrates:
A)the importance of training employees on new business processes.
B)the need to prepare for measuring outcomes of a business solution.
C)the continuous nature of problem solving.
D)the need to quickly adapt to new technological innovations.
Answer: C
Q3) There are two types of outsourcing: offshore outsourcing and foreign outsourcing.
A)True
B)False
Answer: False
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Chapter 2: Global E-Business and Collaboration
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) You have been hired by Inspiration Inc., to help improve their profit margin. Inspiration Inc. is a business communications consultancy that services many clients in different industries throughout the U.S. The end products of the company are customized recommendations for the best use of a client's existing resources for improving internal communications, typically delivered via documentation in different media. The company has approximately 100 consultants, all of whom are located in their central headquarters in Chicago. What system do you recommend to improve the company's business processes and increase their profit margin?
A)Extranet, to enable quick collaboration over the Internet, minimize the time spent communicating with the client, and minimize the amount of paperwork needed
B)CRM, to maintain easily accessible customer records to minimize the time spent looking for client data
C)KMS, for minimizing redundant work on similar clients
D)Video conferencing system, for improving collaboration
Answer: A
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Chapter 3: Achieving Competitive Advantage With Information Systems
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) In network economics, the value of a commercial software vendor's software products:
A)increases as more people use them.
B)decreases as more people use them.
C)increases due to higher marginal gain in output.
D)decreases according to the law of diminishing returns.
Answer: A
Q2) The ________ strategy concentrates financial management and control out of a central home base while decentralizing production, sales, and marketing operations to units in other countries.
A)domestic exporter
B)multinational
C)franchise
D)transnational
Answer: B
Q3) Benchmarks are specific standards for business processes set by industry leaders.
A)True
B)False
Answer: False
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Chapter 4: Ethical and Social Issues in Information Systems
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) The European Parliament has passed a ban on unsolicited commercial messaging.
A)True
B)False
Q2) Privacy is the right to be left alone when you want to be, without surveillance or interference from other individuals or organizations.
A)True
B)False
Q3) The limitation of trade secret protection for software is that it is difficult to prevent the ideas in the work from falling into the public domain when:
A)the courts become involved.
B)hackers are able to break into the source code.
C)the software is widely distributed.
D)a new version of the software is released.
Q4) Professionals take on special rights and obligations because of their special claims to knowledge, wisdom, and respect.
A)True
B)False
Q5) How does a cookie work?
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Chapter 5: It Infrastructure: Hardware and Software
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) Which of the following devices collects data directly from the environment for input into a computer system?
A)Sensor
B)Touch screen
C)Audio input
D)Trackball
Q2) You use ________ to predict when a computer hardware system becomes saturated.
A)capacity planning
B)virtualization
C)localization
D)measured service
Q3) Which type of software provides more control over text and graphic placement in the layout of a page than word processing software?
A)Desktop publishing software
B)Spreadsheet software
C)Graphics software
D)Presentation software
Q4) Using an online storage service such as DropBox is a type of virtualization.
A)True
B)False
7
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Chapter 6: Foundations of Business Intelligence: Databases and Information Management
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) The two key services of Hadoop are HDFS and in-memory computing.
A)True
B)False
Q2) The select operation:
A)combines relational tables to provide the user with more information than is otherwise available.
B)creates a subset consisting of columns in a table.
C)identifies the table from which the columns will be selected.
D)creates a subset consisting of all records in the file that meet stated criteria.
Q3) A schematic of the entire database that describes the relationships in a database is called a(n):
A)data dictionary.
B)intersection relationship diagram.
C)entity-relationship diagram.
D)data definition diagram.
Q4) Explain what big data refers to. What benefits does it have, and what challenges does it pose?
Q5) What are the differences between data mining and OLAP? When would you advise a company to use OLAP?
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Chapter 7: Telecommunications, the Internet, and Wireless
Technology
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) Together, a protocol prefix, a domain name, a directory path, and a document name, are called a(n):
A)uniform resource locator.
B)IP address.
C)third level domain.
D)root domain.
Q2) What technology allows people to have content pulled from Web sites and fed automatically to their computers?
A)FTP
B)RSS
C)HTTP
D)Bluetooth
Q3) Digital subscriber lines:
A)operate over existing telephone lines to carry voice, data, and video.
B)operate over coaxial lines to deliver Internet access.
C)are very-high-speed data lines typically leased from long-distance telephone companies.
D)have up to twenty-four 64-Kbps channels.
Q4) How are RFID systems used in inventory control and supply chain management?
Q5) What has made the Google search engine so successful?
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Chapter 8: Securing Information Systems
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) The Gramm-Leach-Bliley Act:
A)requires financial institutions to ensure the security of customer data.
B)specifies best practices in information systems security and control.
C)imposes responsibility on companies and management to safeguard the accuracy of financial information.
D)outlines medical security and privacy rules.
Q2) How do software vendors correct flaws in their software after it has been distributed?
A)They issue bug fixes.
B)They issue patches.
C)They re-release the software.
D)They release updated versions of the software.
Q3) Over 70 percent of malware today is aimed at small businesses.
A)True
B)False
Q4) Why is software quality important to security? What specific steps can an organization take to ensure software quality?
Q5) Computer worms spread much more rapidly than computer viruses.
A)True
B)False
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Chapter 9: Achieving Operational Excellence and Customer
Intimacy: Enterprise Applications
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) Identify and describe three major enterprise applications.
Q2) The measurement of the number of customers who stop using or purchasing products or services from a company is called:
A)switching costs.
B)churn rate.
C)CLTV.
D)switch rate.
Q3) From your reading of the Land O' Lakes case study, the company implemented which type of system to improve supply chain efficiency?
A)Enterprise resource planning system
B)Supply-chain planning system
C)Supply-chain execution system
D)Push-based supply system
Q4) Concurrent supply chains are made possible by which technology?
A)ERP systems
B)The Internet
C)Supply-chain management systems
D)Just-in-time supply-chain technologies
Q5) Identify at least four benefits and four challenges of enterprise systems.
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Chapter 10: E-Commerce: Digital Markets, Digital Goods
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90 Verified Questions
90 Flashcards
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Sample Questions
Q1) The process of sourcing goods and materials, negotiating with suppliers, paying for goods, and making delivery arrangements is called:
A)e-procurement.
B)SCM.
C)procurement.
D)sourcing.
Q2) Digital goods are goods that are:
A)produced digitally.
B)sold over digital networks.
C)delivered digitally.
D)used with digital equipment.
Q3) Goods that are involved in the actual production process are referred to as:
A)raw materials.
B)direct goods.
C)purchasing goods.
D)indirect goods.
Q4) Disintermediation provides major benefits to the distributor.
A)True
B)False
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Chapter 11: Improving Decision Making and Managing Knowledge
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90 Flashcards
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Sample Questions
Q1) Which dimension of quality means that a decision should reflect a rational process?
A)Comprehensiveness
B)Accuracy
C)Fairness
D)Coherence
Q2) Genetic algorithms are used for generating solutions to problems that are too large and complex for human beings to analyze on their own.
A)True
B)False
Q3) In ________, descriptions of past experiences of human specialists, represented as cases, are stored in a database for later retrieval when the user encounters a new case with similar parameters.
A)expert systems
B)DSS
C)CBR
D)intelligence networks
Q4) Why are managerial users and methods considered an important part of the BI environment?
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Chapter 12: Building Information Systems and Managing Projects
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Sample Questions
Q1) When systems are created rapidly, without a formal development methodology:
A)end users can take over the work of IT specialists.
B)the organization quickly outgrows the new system.
C)hardware, software, and quality standards are less important.
D)testing and documentation may be inadequate.
Q2) Acceptance testing:
A)includes all the preparations for the trials.
B)tests the functioning of the system as a whole.
C)tests each program separately.
D)provides the final certification that the system is ready to be used in a production setting.
Q3) "Hidden costs," such as ________ costs, can easily undercut anticipated benefits from outsourcing.
A)vendor selection
B)hardware
C)software
D)employee salary
Q4) Describe the major factors that project management for information systems must deal with.
Q5) Discuss the role and influence the user plays in software development.
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