Business Information Systems
Exam Questions
Course Introduction
Business Information Systems explores the role of information technology in supporting and shaping modern business operations and strategy. The course covers key concepts such as business processes, data management, enterprise systems, e-commerce, and decision support systems. Students learn how information systems facilitate communication, streamline operations, and provide a competitive advantage through case studies and real-world applications. Emphasis is placed on understanding the alignment between business objectives and technological solutions, as well as ethical and security considerations in managing information resources.
Recommended Textbook
Electronic Commerce 12th Edition by Gary Schneider
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12 Chapters
987 Verified Questions
987 Flashcards
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Chapter 1: Introduction to Electronic Commerce
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Sample Questions
Q1) Most economists agree that markets are weak and ineffective mechanisms for allocating scarce resources.
A)True
B)False
Answer: False
Q2) A commodity item is a product or service that is hard to distinguish from the same product or service provided by other sellers.
A)True
B)False
Answer: True
Q3) A product that has a strong brand reputation is easier to sell over the Web than an unbranded item.
A)True
B)False
Answer: True
Q4) A(n) _____ is a secure location where incoming international shipments can be held until customs requirements are satisfied or until payment arrangements are completed.
Answer: bonded warehouse
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Chapter 2: Technology Infrastructure: the Internet and the
World Wide Web
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85 Flashcards
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Sample Questions
Q1) _____ is a measure of the amount of information that can travel from a user to the Internet in a given amount of time.
Answer: Upstream bandwidth
Upload bandwidth
Q2) E-mail was born in 1972 when a researcher wrote a program that could send and receive messages over the Defense Department network.
A)True
B)False
Answer: True
Q3) Files and e-mail messages sent over the Internet are broken down into small pieces called _____.
A) messages
B) switches
C) circuits
D) packets
Answer: D
Q4) Internet _____ are computers that are directly connected to the Internet.
Answer: hosts
Page 4
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Chapter 3: Selling on the Web
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Sample Questions
Q1) Companies change their revenue models to meet the needs of the new and changing Web users.
A)True
B)False
Answer: True
Q2) Many classified advertising sites generate substantial revenue, replacing newspapers' historical role as the primary carrier of classified ads.
A)True
B)False
Answer: True
Q3) _____ is the ability to obtain bank, investment, loan, and other financial account information from multiple Web sites and display it all in one location at the bank's Web site.
Answer: Account aggregation
Q4) Two or more companies who have joined forces to undertake an activity over a long period of time are said to have created a(n) _____.
Answer: strategic alliance
Q5) An organization's _____ is the public image it conveys to its stakeholders. Answer: presence
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Chapter 4: Marketing on the Web
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Sample Questions
Q1) The total amount of money that a site spends, on average, to induce one visitor to make a purchase, sign up for a subscription, or register is called the _____.
Q2) According to the six behavior-based categories of Web visitors, _____ are visitors whose online objective is to stay in touch with others through chat rooms, discussion boards, and social networking websites.
A) routiners
B) surfers
C) sportsters
D) connectors
Q3) The information that a Web site can gather about its visitors is called a _____.
A) clickstream
B) data mine
C) return path
D) touchpoint
Q4) Behavioral segmentation based on things that happen at a specific time is called _____.
Q5) With __________ one firm's web site includes descriptions, reviews, ratings or other information about a product that is linked to another firm's site that offers the item for sale
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Chapter 5: Business-To-Business Activities: Improving Efficiency
and Reducing Costs
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Sample Questions
Q1) _____ requires each business in the network to operate its own on-site electronic data interchange (EDI) translator computer.
A) Open EDI
B) Direct connection EDI
C) Internet EDI
D) Web EDI
Q2) MRO is the acronym for maintenance, repair, and _____.
Q3) Firms that exchange data in specific standard formats of electronic data interchange are said to be _____.
Q4) _____ tags can be placed anywhere on or in most items and are readable even when covered with packing materials, dirt, or plastic bands.
Q5) In _____, the company negotiates long-term contracts for most of the materials that it will need.
A) replenishment purchasing
B) blanket purchasing
C) spot purchasing
D) tactical purchasing
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Q6) _____ are vertical portals which are open to new buyers and sellers just entering the industry.
Chapter 6: Social Networking, Mobile Commerce, and Online Auctions
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Sample Questions
Q1) List the supply chain characteristics that support reverse auctions.
Q2) Sniping software observes auction progress until the last second or two of the auction clock.
A)True
B)False
Q3) In an eBay auction, a(n) _____ automatically increases a bid to the next highest increment needed to exceed any bid, up to a bidder-specified maximum bid.
Q4) The whole auction process is managed by a(n) _____.
A) shill bidder
B) auctioneer
C) observer
D) seller
Q5) What is the difference between an English auction and a Dutch auction?
Q6) The Internet reduces transaction costs in value chains and offers an efficient means of communication to anyone with an Internet connection.
A)True
B)False
Q8) How does proxy bidding work on eBay? Page 8
Q7) A(n) _____ is the price at which an auction begins.
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Page 9
Chapter 7: The Environment of Electronic Commerce: Legal,
Ethical, and Tax
Issues
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Sample Questions
Q1) A(n) _____ clause is a statement that a contract will be enforced according to the laws of a particular state that then has personal jurisdiction over the parties who signed the contract regarding any enforcement issues.
A) forum selection
B) choice of law
C) after acquired property
D) deadlock provision
Q2) A(n) _____ refers to any symbol executed or adopted for the purpose of authenticating a writing.
A) stamp
B) icon
C) mark
D) signature
Q3) A(n) _____ tax is a tax levied by a state on property used in that state that was not purchased in that state.
A) property
B) import
C) use
D) sales
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Chapter 8: Web Server Hardware and Software
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Sample Questions
Q1) Visitor information captured by Web servers are placed into a Web _____ for data analysis.
Q2) _____ programs calculate and display the number of hops between computers and the time it takes to traverse the entire one-way path between machines.
A) Route-tracing
B) Indexing
C) Benchmarking
D) Link checker
Q3) The message that a Web client sends to request a file or files from a Web server is called a(n) _____.
Q4) _____ are messages rejected by a white list spam filter that should not have been rejected.
Q5) A service that allows multiple organizations to share a network of server computers and the software that runs on those computer is.
A) cloud computing
B) centralized architecture
C) content delivery network
D) green computing
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Chapter 9: Electronic Commerce Software
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Sample Questions
Q1) What is the difference between shared hosting and dedicated hosting?
Q2) _____ uses simpler structures than SOAP protocols, often including an XML- or XHTML-tagged data set to implement Web services.
Q3) _____ provide Internet access to companies and individuals.
Q4) A small commerce site can have a very simple static catalog.
A)True
B)False
Q5) Atom Publishing Protocol, which simplifies blog publishing, is a(n) _____ application.
Q6) The ways programs interconnect with each other over the Web are called as _____.
Q7) A _____ application system separates the presentation logic from the business logic.
A) page-based
B) JSP-based
C) component-based
D) PHP-based
Q8) The approach in which companies use their own servers and server software to do business online is known as _____.
Q9) The databases within the distributed information systems are known as _____. Page 12
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Chapter 10: Electronic Commerce Security
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Sample Questions
Q1) Cookies are categorized as session or persistent based on _____.
Q2) Any act or object that poses a danger to computer assets is known as a _____.
A) countermeasure
B) bug
C) threat
D) code
Q3) A ___________ virus can enter a computer system in several different ways.
Q4) The path taken by a message packet from a source node to a destination node can be controlled by Internet users.
A)True
B)False
Q5) A(n) _____ is a small application program that typically runs within a Web browser.
A) applet
B) buffer
C) white hat hacker
D) black hat hacker
Q6) _____ encryption encodes messages by using two mathematically related numeric keys.
Q7) What is the difference between a virus and a worm?
Page 14
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Chapter 11: Payment Systems for Electronic Commerce
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Sample Questions
Q1) _____ are also called "electronic funds transfer at point of sale cards," especially outside the United States.
A) Debit cards
B) Credit cards
C) Gift cards
D) Prepaid cards
Q2) Internet payments for items costing from a few cents to approximately a dollar are called _____.
A) double spending
B) micropayments
C) money laundering
D) chargebacks
Q3) Magnetic strip cards can send and receive information.
A)True
B)False
Q4) Most stored-value cards incorporate__________ technology which allows for contactless data transmission over short distances so the computer processor in the microchip con interact with readers and other devices.
Q5) How are phishing attacks used for identity theft?
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Chapter 12: Managing Electronic Commerce Implementations
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Sample Questions
Q1) What are the most important factors to evaluate when selecting a hosting service?
Q2) The _____ of an electronic commerce implementation includes the costs of hardware, software, Internet connections, design work outsourced, salaries and benefits for employees involved in the project, and the cost of maintaining the site once it is operational.
A) total cost of ownership
B) change management cost
C) top line cost
D) opportunity cost
Q3) A weakness of return on investment is that it tends to emphasize short-run benefits over long-run benefits.
A)True
B)False
Q4) Wealthy individuals, groups of wealthy individuals, or investment firms that look for small companies that are about to grow rapidly and invest large amounts of money in them are known as _____.
Q5) A(n) _____ is a person trained in art, layout, and composition and who also understands how Web pages are constructed.
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