Business Information Systems
Exam Preparation Guide
Course Introduction
Business Information Systems explores how organizations use information technology to achieve business goals, enhance decision-making, and improve operational efficiency. The course covers fundamental concepts of information systems, including hardware, software, data management, networking, and security. Students learn about systems development, business process integration, and the strategic alignment of IT with organizational objectives. Real-world case studies and hands-on exercises help students understand the role of information systems in areas such as e-commerce, enterprise resource planning, and customer relationship management, preparing them to analyze and implement effective IT solutions in a business context.
Recommended Textbook
Introduction to Information Systems 2nd Edition by Patricia Wallace
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12 Chapters
1441 Verified Questions 1441 Flashcards
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Chapter 1: Information Systems and People
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120 Verified Questions
120 Flashcards
Source URL: https://quizplus.com/quiz/6808
Sample Questions
Q1) Which of the following reasons led to the popularity of social networking sites?
A) These sites could be used without the Internet or WiFi connections.
B) These sites only supported asynchronous communication.
C) These sites did not require any security.
D) These sites enabled the sharing of news, photos, videos, and tidbits easily.
Answer: D
Q2) Which of the following is the reason why privacy breaches present major risks in this era of information system computing?
A) The amount of information that is stored in information systems is vast and very private.
B) It is not possible to identify the source of a security breach.
C) The information systems are isolated from each other.
D) Cheaper storage devices offer faster transport of confidential information from one geographical location to another.
Answer: A
Q3) Timelines add value to information as a means of avoiding bias.
A)True
B)False
Answer: False
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Chapter 2: Information Systems and Strategy
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Which of the following best describes the primary goal of a focused niche strategy?
A) adding special features or unique add-ons to a product for which customers agree to pay more
B) tailoring products and services based on the special preferences of a small group of customers
C) offering similar products at lower prices than competitors in a market
D) developing innovative products that threaten the survival of competitors' products
Answer: B
Q2) A low-cost leadership strategy means offering a highly differentiated product at a price that is lower than the market price.
A)True
B)False
Answer: False
Q3) A value chain can be extended by incorporating feedback from customers.
A)True
B)False
Answer: True
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Chapter 3: Information and Communications
Technologies: The Enterprise Architecture
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Which of the following is an example of application software?
A) MS Word
B) iOS
C) Windows 7
D) Android
Answer: A
Q2) Most applications rely on texting, email, and instant messaging rather than speech recognition because speech recognition ________.
A) is less accurate
B) is more expensive
C) does not have a supporting software
D) requires longer processing time
Answer: A
Q3) Which of the following is referred to as the brain of a computer?
A) cache memory
B) operating system
C) central processing unit
D) random access memory
Answer: C
Page 5
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Chapter 4: Databases and DataWarehouses
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122 Verified Questions
122 Flashcards
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Sample Questions
Q1) One goal of normalization is to ________.
A) duplicate essential information
B) assign primary keys to every table
C) reduce the number of foreign keys
D) make data functionally dependent
Q2) Which of the following database architectures works well for one-to-many relationships, but is not effective with many-to-many relationships?
A) network database
B) hierarchical database
C) object-oriented database
D) cluster database
Q3) Documentation that contains the details of each field in every table, including user-friendly descriptions of the field's meaning, is known as ________.
A) database schema
B) data dictionary
C) data model
D) data definition
Q4) How does metadata differ for different types of information?
Q5) Describe performance tuning and the trade-offs associated with it.
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Chapter 5: Information Systems for the Enterprise
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) The first step in the successful management of a next-generation supply chain is
A) sourcing
B) delivering
C) making
D) planning
Q2) Which of the following is the primary function of the International Accounting Standards Board (IASB)?
A) representing accountants employed in public sector companies around the world
B) representing accountants employed in public sector companies in developed countries
C) developing and promoting a single worldwide set of financial reporting standards
D) training professional accountants worldwide on ethical accounting practices
Q3) Locations communicated through GPS are accurate within no less than a few kilometers.
A)True
B)False
Q4) List the components of human capital management systems.
Q5) How do supply chains benefit from sensing technologies?
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Chapter 6: The Web, E-Commerce, and M-Commerce
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Which of the following websites would have the highest web accessibility?
A) a website which is designed in the classic gray-white-blue color scheme that is pleasant to the eye and allows visitors to focus on texts and information
B) a website that has a search functionality which confines the search to the website rather than the whole web, to make it easy for visitors to locate relevant information
C) a website which uses search engine optimization, which is linking certain keywords to the website so that anybody searching for these words on a search engine will be directed to the site
D) a website in which text and images are large and/or enlargeable, to make it easier for users with poor sight to read and understand the content
Q2) Which of the following is a function of the Internet Corporation for Assigned Names and Numbers (ICANN)?
A) developing guidelines for web accessibility
B) settling disputes over domain names
C) developing free assistive technology products and services
D) enforcing international anti-cybersquatting laws
Q3) What is a cookie? How does it help e-commerce websites?
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Page 8
Chapter 7: Business Intelligence and Decision Making
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Stickiness refers to how frequently users move from one related site to another.
A)True
B)False
Q2) ________ refers to analyzing historical and seasonal trends and then taking into account existing and predicted business conditions to estimate some variable of interest.
A) Optimization
B) What-if analysis
C) Forecasting
D) Goal-seeking analysis
Q3) ________ is a web metric that refers to the percentage of visits in which the user left the site from the same page he or she entered it.
A) Churn rate
B) Attrition rate
C) Bounce rate
D) Attach rate
Q4) What are the different functions performed by bots or intelligent agents?
Q5) What are the three key types of decision-making levels?
Q6) What is an online analytical processing system and how does it work?
Q7) What are the major differences between the key levels of decision making?
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Chapter 8: Collaborating with Technology
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) How do advertisers make use of Twitter?
Q2) How does IMAP differ from SMTP?
A) IMAP handles incoming messages while SMTP handles outgoing messages.
B) SMTP handles outgoing messages while IMAP handles incoming messages.
C) IMAP handles both incoming and outgoing messages while SMTP manages contacts.
D) SMTP handles both incoming and outgoing messages while IMAP manages contacts.
Q3) Which of the following is a technology that facilitates end-user contributions and allows collaborative editing by allowing users to add and edit interlinked web pages?
A) wiki
B) hashtag
C) blog
D) instant messaging
Q4) When compared to a face-to-face setting, an online environment offers
A) greater anonymity
B) well-defined audience
C) no context indicators
D) greater media richness
Q5) How do online discussion forums function?
Q6) What is microblogging?
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Chapter 9: Knowledge Management and E-Learning
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) Knowledge management refers to ________.
A) investigations that researchers make about roles that intangible assets play
B) practices that customers use to understand products prior to purchasing
C) strategies that organizations use to understand the responsibility they have toward society
D) processes that experts use to categorize public assets
Q2) The semantic web makes it possible for agents to integrate information from many different databases and collections with different structures, terms, and entity names.
A)True
B)False
Q3) What is a semantic web?
Q4) Which of the following types of captured knowledge should ideally be systematically collected and organized and made widely available throughout an organization?
A) strategically valuable information
B) compliance information
C) redundant information
D) operational information
Q5) What are the three different kinds of e-learning approaches?
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Chapter 10: Ethics, Privacy, and Security
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) ________ makes it most difficult for a hacker to break into passwords.
A) Creating easy to remember passwords
B) Reusing the same password in news and games sites through multiple systems
C) Maintaining a single, secure password for all accounts
D) Creating passwords with symbols, mixed cases, and characters
Q2) Honeypots are human-made threats that barrage servers and computers every day with automated attempts to install all types of malware.
A)True
B)False
Q3) ________ is an ethical framework that judges the morality of an action based on how well it adheres to broadly accepted rules, regardless of the action's actual consequences.
A) Utilitarianism
B) Legal positivism
C) Natural laws and rights
D) Rationalism
Q4) A cognitive obstacle to strong passwords is the limited capacity of human memory.
A)True
B)False
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Chapter 11: Systems Development and Procurement
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120 Verified Questions
120 Flashcards
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Sample Questions
Q1) An early form of business process management (BPM) that was developed as a means to make sweeping changes to eliminate all processes that did not add value was known as
A) business process reengineering
B) business process mapping
C) business process automation
D) business process modeling
Q2) ________ is a process in which stakeholders identify the features that a project will need and then prioritize them as mandatory, preferred, or nonessential.
A) Requirements analysis
B) Informative modeling
C) Acceptance testing
D) Feasibility study
Q3) What are the different features offered by project- and issue-tracking software to help developers during the design phase of the SDLC?
Q4) Discuss the testing phase of the systems development life cycle.
Q5) How does a phased implementation process operate?
Q6) What are some of the advantages and disadvantages of a prepackaged software?
Q7) What is a requirements analysis? Explain.
Page 13
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Chapter 12: Project Management and Strategic Planning
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119 Verified Questions
119 Flashcards
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Sample Questions
Q1) The planning processes lay the groundwork for the project by clarifying the value it will bring to the organization, setting its objectives, and estimating the project's length, scope, and cost.
A)True
B)False
Q2) The term ________ refers to a common human tendency to make systematic mistakes when processing information or making judgments.
A) negativity effect
B) fuzzy-trace theory
C) cognitive bias
D) error of omission
Q3) Project charters are drafted in kickoff meetings.
A)True
B)False
Q4) Introduction of new information systems involves change, especially when some processes are drastically revised or eliminated through business process management efforts.
A)True
B)False
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