Business Information Systems
Exam Practice Tests
Course Introduction
Business Information Systems explores the fundamental role that information technology plays in modern organizations. The course covers core concepts such as data management, systems analysis and design, enterprise resource planning, and the strategic use of information systems to achieve business objectives. Students will learn how businesses leverage information systems to enhance decision-making, streamline operations, and gain a competitive advantage in the marketplace. Emphasis is placed on real-world case studies, current technological trends, and the ethical implications of managing digital information within a global business environment.
Recommended Textbook
Strategic Management of Information Systems international student version 5th Edition by Keri
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12 Chapters
639 Verified Questions
639 Flashcards
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Page 2
Chapter 1: Linking Systems Strategy and the Organization
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47 Verified Questions
47 Flashcards
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Sample Questions
Q1) GE employees develop strategies to destroy an existing competitive advantage so that they can then find fresh new ways to server the customer by applying a ________ strategy.
Answer: Grow your business (GYB)
Q2) The organizational strategy should ideally _____ the IS strategy.
A)drive
B)complement
C)dictate
D)ignore
E)sustain Answer: B
Q3) The IS strategy drives the business strategy.
A)True
B)False
Answer: False
Q4) According to Porter's Generic Strategies Framework,a company that limits its scope to a narrower segment of the market is exercising this type of strategy.
Answer: focus
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Page 3
Chapter 2: Strategic Use of Information Resources in a Global Economy
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Sample Questions
Q1) All of the following benefit from the network effect EXCEPT:
A)Wikis
B)Twitter
C)Email
D)Facebook
E)Network bandwidth
Answer: E
Q2) A firm that acquires a supplier is looking to reduce the "bargaining power of suppliers" force.
A)True
B)False Answer: True
Q3) A company that is in a market with few buying options for the consumer is experiencing which one of Porter's Five Competitive Forces?
A) Bargaining power of suppliers
B) Threat of substitute products
C) Potential threat of new entrants
D) Bargaining power of buyers
E) Industry competitors
Answer: A
Page 4
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Chapter 3: Organizational Strategy: Managerial Levers
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50 Flashcards
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Sample Questions
Q1) An organization feels hierarchical when IT is used primarily as a communication vehicle.
A)True
B)False
Answer: False
Q2) In which type of organizational design do middle managers do the primary information processing and communication function,telling subordinates what to do and then reporting the outcome to senior management?
A) Flat
B) Networked
C) Hierarchical
D) Matrix
E) Hybrid Answer: C
Q3) What recommendations would you give a manager who supports a team of individuals with a multitude of cultural differences?
Matching
Answer: Not Answer
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Chapter 4: Work Design: Enabling Global Collaboration
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Sample Questions
Q1) To help employees accept new technologies like an information system,a manager will do all of the following EXCEPT:
A) Ensure employees find the system easy to use
B) Demonstrate that the system will allow them do more or better work for the same amount of effort
C) Train the user on the new system
D) Reward users of the new system
E) Provide minimal rationale for the new system
Q2) As a result of increased flow of information,firms have seen an increase in middle managers.
A)True
B)False
Q3) Explain how IS radically changed the paper maker's work at a paper mill.
Q4) Digital natives are willing to take a lower-paying job with better social media access,device choice,and mobility over a higher-paying job with less technological flexibility.
A)True
B)False
Q5) A virtual team is faced with communication,technology and ______ challenges.
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Chapter 5: Building and Changing Global Business
Processes
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Sample Questions
Q1) Explain issues companies have with one another when linking systems in order to participate in an integrated supply chain.
Q2) Explain why installing an enterprise system often requires the redesign of existing business processes and the impact this has on the organization.
Q3) The speed and magnitude at which organizations must make changes today continues to decrease as a result of technology.
A)True
B)False
Q4) The Six Sigma DMAIC process to improve an existing process includes all of the following EXCEPT:
A) Define
B) Measure
C) Analyze
D) Improve
E) Computerize
Q5) A business uses __________to measure the critical success dimensions of a business process.
Q6) What does SCM stand for?
Page 7
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Chapter 6: Information Systems Strategy: Architecture and Infrastructure
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Sample Questions
Q1) The idea of concurrently designing IT and business processes is outdated.Instead,IT should be aligned with existing business processes.
A)True
B)False
Q2) A manager must know enough about the IT architecture and IT infrastructure so that he or she can:
A) Select the correct wireless provider.
B) Make realistic use of IT and know what to expect from IT.
C) Choose the appropriate IT infrastructure components.
D) Limit future business options.
E) Ensure a rigid IT structure.
Q3) Consumerization of IT is growing at a phenomenal rate because employees and ___________ want to use their own devices to access a company's IS.
Q4) Risks associated with cloud computing include all of the following EXCEPT:
A) Increased dependency on third-party suppliers
B) Security
C) Lack of standards for virtual infrastructures
D) Retooling existing applications to move to the cloud
E) Scalability
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Chapter 7: Cost Recovery of Information Systems
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Sample Questions
Q1) This method of IT funding is the most equitable,as the costs associated with IT are based on use.However,it can be difficult and tedious to calculate the usage costs.
A) Allocation
B) Corporate budgeting
C) Usage
D) Distributed
E) Chargeback
Q2) In order to get support and approval for an IT investment,a manager must often create a(n)________________.
A) IT portfolio
B) community plan
C) business case
D) workflow diagram
E) business technology plan
Q3) Why would an organization use the balanced scorecard and focus its metrics on more than just financials?
Q4) The business side of IT is very different from the business itself.
A)True
B)False
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Chapter 8: Governance of the Information Systems Organization
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Sample Questions
Q1) Explain how federalism is able to capture the benefits of centralized and decentralized IT governance while eliminating the drawbacks of each.
Q2) After its PlayStation Network service was compromised,Sony realized that it needed to establish better ____________ governance.
A) employee
B) customer
C) security
D) IT
E) data
Q3) IT organizations implement powerful information systems like ERP and SCM that provide centralized data repositories.In addition,IT organizations provide business units with tools that individuals can use to report on and analyze collected dat a.This IT governance approach is best described as: ________.
A) Distributed Control
B) Decentralized
C) Federalism
D) Joint-Control
E) Centralized
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Chapter 9: Sourcing Information Systems Around the World
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Sample Questions
Q1) Kellwood,the American apparel maker,decided to consolidate and bring IT operations back in-house in order to reduce costs.Kellwood choose which of the following strategies?
A) Outsource
B) Backsource
C) Offshore
D) Captive center
E) Farshore
Q2) To manage control yet realize the financial benefits that come with outsourcing,firms have created these subsidiaries to operate on their behalf and provide services.
Q3) What is it called when a company brings IS capabilities that were previously outsourced back in-house?
A) Backsourcing
B) Insourcing
C) Software as a Service
D) Nearshoring
E) Cloud computing
Q4) Compare and contrast cloud computing with offshore outsourcing.
Q5) This is the most traditional approach to sourcing.
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Chapter 10: Managing Projects in a Global Ecosystem
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Sample Questions
Q1) The riskiest approach to system implementation is a parallel conversion.
A)True
B)False
Q2) Small projects are often low in complexity,low in clarity and also low in risk.
A)True
B)False
Q3) This project cycle plan chart looks very much like a bar chart and is easy for management to read because of its visual nature.
A) PERT
B) Gantt
C) CPM
D) NPV
E) Flowchart
Q4) This is the term used to describe Web apps that are created by combining existing applications,data,and infrastructure.
Q5) This is the term used to identify a project whose scope increases after it has started.
Q6) Identify an example of project management software and the features/functionality you would expect it to provide.
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Chapter 11: Business Analytics and Knowledge Management
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Sample Questions
Q1) All of the following are examples of socialization EXCEPT for:?
A) Sharing war stories
B) Apprenticeships
C) Conferences
D) Non-structured activities, like an office party or lunch discussion
E) Project management
Q2) This allows individuals to own their creativity and innovation in a way similar to owning physical property.
A) Intellectual property
B) Open source license agreement
C) Economies of scale
D) Intellectual capital
E) Patents
Q3) A company that is using statistical analysis tools to report on why something happened has achieved a higher level of analytical maturity than a company that's using tools to predict what will happen next.
A)True
B)False
Q4) These are tools that analyze the impact social IT has on a business.
Q5) How can a company use social analytic tools to further their mission?
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Chapter 12: Ethical Guidelines for Information Use
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Sample Questions
Q1) The question "What information does a person or an organization have a right or a privilege to obtain?" is part of this ethical issue.
A) Privacy
B) Accuracy
C) Accessibility
D) Perfection
E) Property
Q2) A company should examine this area of the control of information if it wants to determine what data it has the right to monitor and capture from its employees.
A) Privacy
B) Accuracy
C) Accessibility
D) Perfection
E) Property
Q3) Give an example of U.S.legislature designed to ensure the privacy and protection of information for a specific industry.
Q4) List the four areas,as outlined in the text,which deal with control of information.
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