Business Information Systems
Exam Preparation Guide
Course Introduction
Business Information Systems explores the intersection of technology, people, and organizations, focusing on how information systems support business operations, decision-making, and competitive advantage. This course covers foundational concepts such as database management, enterprise systems, e-commerce, and the strategic use of IT in business. Students will analyze real-world case studies to understand how businesses leverage technology to solve problems, improve processes, and implement digital transformation. Emphasis is placed on systems analysis, project management, and ethical considerations in the use of information systems, preparing students to bridge the gap between technical teams and business stakeholders.
Recommended Textbook Information Technology for Management 11th Edition by Efraim Turban
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14 Chapters
1723 Verified Questions
1723 Flashcards
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Chapter 1: Disruptive IT Impacts Companies, competition,
and Careers
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96 Verified Questions
96 Flashcards
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Sample Questions
Q1) Because a company's success depends on the efficiency of its business processes,even small improvements in key processes can have a significant payoff.
A)True
B)False
Answer: True
Q2) ________ technology builds computing,connectivity,and sensor capabilities into materials.
Answer: Wearable
Q3) Workers with specialized technical knowledge and strong communications and business skills,as well as those with an MBA with a concentration in an IT area,will have the best prospects.
A)True
B)False
Answer: True
Q4) Understanding IT trends that affect the ways business is done and getting in front of those trends give you a career edge.
A)True
B)False
Answer: True
Page 3
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Chapter 2: Information Systems, IT Architecture, Data
Governance, and Cloud Computing
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168 Verified Questions
168 Flashcards
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Sample Questions
Q1) A data governance program should be an IT project because data crosses boundaries and is used by people throughout the enterprise.
A)True
B)False
Answer: False
Q2) The blueprints that guide and govern software add-ons,upgrades,hardware,systems,networks,cloud services,and other IT are known as cloud services.
A)True
B)False
Answer: False
Q3) In the financial services sector,strict reporting requirements of the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 are leading to greater use of data governance.
A)True
B)False
Answer: True
Q4) Payroll transactions are processed together using _________ processing
Answer: Batch
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Chapter 3: Data Management, Business Intelligence, and Data Analytics
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123 Verified Questions
123 Flashcards
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Sample Questions
Q1) According to the ________,a majority of data is seldom accessed after a 3-month period.
A)Principle of data in context
B)Principle of 90/90 data use
C)Principle of diminishing data value
D)Principle of data quality
Answer: B
Q2) Which of the following would not be a benefit of using ERM?
A)Limiting the access and usage of the content contained in documents
B)Reducing the time and effort required to locate information the business needs to support decision making.
C)Improving the security of content,thereby reducing the risk of intellectual property theft.
D)Minimizing the costs associated with printing,storing,and searching for content.
Answer: A
Q3) Companies have a ________ duty to retain business records.
Answer: legal
Q4) A widely used platform for processing big data is Apache ________.
Answer: Hadoop
Page 5
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Chapter 4: Networks, Collaborative Technology, and the
Internet of Things
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135 Verified Questions
135 Flashcards
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Sample Questions
Q1) Which of the following represents the primary perspective of people who oppose Net Neutrality?
A)They are concerned about a growing risk to privacy and ability to transmit data securely over the Internet.
B)They argue that there have always been different levels of Internet service and that a two-tiered system would enable more freedom of choice and promote e-commerce.
C)They are concerned that the government is not doing enough to properly regulate the Internet.
D)They are concerned about the growth of traffic shaping because it has the potential to slow transmission of certain types of data or content.
Q2) A business benefit of APIs is that they are channels to new customers and markets. A)True
B)False
Q3) Broadband is the capacity,or throughput per second of a network. A)True
B)False
Q4) List and explain the four factors to consider when evaluating a mobile network?
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Chapter 5: Cybersecurity and Risk Management Technology
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148 Verified Questions
148 Flashcards
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Sample Questions
Q1) Sometimes system failures and data or information loss can result from reasons other than an intentional attempt to breach security.Unintentional threats are all of the following except ___________.
A)Political/civic unrest
B)Human errors
C)Environmental hazards
D)Computer systems failures
Q2) In Cybersecurity terminology,a(n)_____________ is defined as the probability of a threat exploiting a vulnerability and the resulting cost.
Q3) IT professionals work hard to protect key characteristics of an asset from security breaches.One of these characteristics is _________,or the property that data is accessible and modifiable when needed by those authorized to do so.
A)Integrity
B)Confidentiality
C)Availability
D)Reliability
Q4) Why are internal threats a major challenge for organizations? How can internal threats be minimized?
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Chapter 6: Search, Semantic, and Recommendation Technology
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122 Verified Questions
122 Flashcards
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Sample Questions
Q1) If $2,000 was spent on a campaign that led to a $6,000 increase in sales,the campaign's overall financial effectiveness as evaluated by ROAS would be $ ________.
Q2) People who use white hat SEO tactics try to trick the search engine into thinking a website has high-quality content,when in fact it does not.
A)True
B)False
Q3) By themselves,________ do not measure the financial performance of an ad campaign.But they are useful for evaluating many of the decisions that go into a campaign,such as keyword selection and ad copy.
A)Click through rates
B)Cost of customer acquisition
C)Keyword conversion
D)Return on advertising spend
Q4) Google's data centers,including the servers,are built for reliability and performance,but the tradeoff is that they are not energy efficiency.
A)True
B)False
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Chapter 7: Web 20 and Social Technology
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111 Verified Questions
111 Flashcards
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Sample Questions
Q1) Absolutely nothing you put on a social networking site is private.
A)True
B)False
Q2) A bank may utilize an enterprise ________ in order to display a mortgage application from its own records,the property location on a Google map and information from county government property tax records.
Q3) The Google brand name appears on thousands of websites due to its open source mashups.
A)True
B)False
Q4) Marketers monitor social activity in order to identify _______ -- that is,people who repeatedly discuss or promote a particular topic.
A)Brand advocates
B)Technical experts
C)Communities
D)Crowds
Q5) ________ is a social mention metric that measures the range of people discussing a particular topic
Q6) WordPress is one of the leading platforms for ________.
Page 9
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Chapter 8: Retail, e-Commerce, and Mobile Commerce Technology
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145 Verified Questions
145 Flashcards
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Sample Questions
Q1) When customers use a brand's mobile app to shop for products,their shopping experience can be customized based on the company's knowledge of previous purchases,product preferences,payment methods,and even location.
A)True
B)False
Q2) The ability to make _____________ allows individuals to use their mobile devices to do things like purchase a beverage from a vending machine or make a payment to a municipal parking meter.
A)Mini-transfer exchanges
B)Micropayments
C)Micro-credit charges
D)Mini-credit transactions
Q3) Instead of treating mobile commerce and traditional retailing as separate retail channels,the National Retail Federation recommends an integrated strategy called _________________ retailing.
A)Integrated market
B)Multi-channel
C)Omni-channel
D)Multi-tier
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Chapter 9: Functional Business Systems
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151 Verified Questions
151 Flashcards
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Sample Questions
Q1) The classic _______ or fraud indicators are lavish vacations,jewelry,and cars that the fraudster could not afford.
Q2) Organizations distribute their products and services through a combination of electronic,mobile,and physical channels.List two examples of IT-supported distribution channels.
Q3) Most accounting software packages offer the same basic features necessary for managing finances: A/R,A/P,general ledger,billing and invoicing,purchase and sales orders,and reporting.
A)True
B)False
Q4) Relying on informal processes of control is a factor that increases a company's exposure to fraud.
A)True
B)False
Q5) ________ accounting software solutions include the features of traditional systems,with the added benefit of anytime,anywhere accessibility and updating.
Q6) Most companies are flooded with applicants,but might still have difficulty finding the right people.________ is a primary social media site for recruitment.
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Chapter 10: Enterprise Systems
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124 Verified Questions
124 Flashcards
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Sample Questions
Q1) Companies use IT systems to manage their supply chain,which starts with the acquisition of raw materials or the procurement of products and proceeds through manufacture,transport,and delivery-and the disposal or recycling of products.
A)True
B)False
Q2) As a technology that could dramatically impact the supply chain,drones could deliver significant value by all of the following except ______________.
A)making deliveries to customers in parking lots and their homes
B)monitoring functioning of plants
C)provide data about a facility's surroundings
D)more "human" tasks such as picking and packaging items
Q3) According to global investment management firm Goldman Sachs,3D printing is one of the technologies that are going to creatively destroy,to some extent,traditional manufacturing.
A)True
B)False
Q4) Why are ERP systems worth their cost? That is,how do companies justify ERP investments?
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12
Chapter 11: Data Visualization and Geographic Information Systems
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92 Verified Questions
92 Flashcards
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Sample Questions
Q1) Data from operational data stores,business systems,external data,and real-time news feeds are integrated to generate an enterprise ________.
Q2) The ________ process converts postal addresses to geospatial data that can then be measured and analyzed.
A)geospatial
B)geocoding
C)pinpointing
D)zip
Q3) IBM's Watson Discovery Service is intended to decrease the amount of time analysts have to spend organizing and ________ data.
A)cleaning
B)querying
C)entering
D)mapping
Q4) An executive dashboard displays a company's ________,which are automatically updated in real time based on custom programming and connectivity with existing business systems.
Q5) Describe the functions and business value of GIS and geocoding.
Q6) GIS can create maps with multiple layers of _______.
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Chapter 12: IT Strategy, Sourcing, and Strategic Technology Trends
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130 Verified Questions
130 Flashcards
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Sample Questions
Q1) __________ is a series of processes in which an organization selects and arranges its businesses or services to keep the organization viable (healthy or functional)even when disruptions occur.
Q2) Why should all terms of a service level agreement (SLA)be specified in writing? What needs to be done before signing an SLA?
Q3) Tactical IT adoption approaches solve integration problems-as occurred with adoption of ERP,mobile,social,and big data systems.
A)True
B)False
Q4) Which of the following statements about business value drivers is false?
A)Drivers have a long or unlimited life span.
B)IT strategy focuses on the value drivers in core process areas in order to make targeted improvements.
C)Cost is almost always a value driver,but for this factor to be useful,you need to drill down to the activities that impact cost.
D)Drivers are considered in the strategic planning process and the balanced scorecard methodology.
Q5) What are the major reasons why organizations choose sourcing?
Page 14
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Chapter 13: Systems Development and Project Management
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112 Verified Questions
112 Flashcards
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Sample Questions
Q1) During project analysis,IT projects should be examined holistically-that is,in combination to identify investment synergies.This approach is known as ________ management.
Q2) During a project,the more involvement you have from users,the greater your chance of delay,conflict,and failure.
A)True
B)False
Q3) Changes to a project tend to have a trickle-down effect because of task dependencies and shared resources.
A)True
B)False
Q4) The first stage of the SDLC is __________ to understand the business problem or opportunity.
A)systems planning
B)systems investigation
C)prototyping
D)systems design
Q5) The ________ refers to the three attributes that must be managed effectively for successful completion and closure of any project
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Chapter 14: IT Ethics, Privacy and Sustainability
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66 Verified Questions
66 Flashcards
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Sample Questions
Q1) Bioprinting produces 3D biological objects or parts that are highly precise in shape and mechanical complexity.
A)True
B)False
Q2) Unauthorized disclosure of personal information is normally considered a<b> breach of privacy</b>,because the law clearly defines what is unauthorized and what is personal information.
A)True
B)False
Q3) Explain the principle of privacy.Describe the privacy paradox.Do you agree that a person's privacy is based to a large extent on what choices that person has made? Explain why or why not.
Q4) There are several frameworks provided by the FTC for deciding what is ethical and what is not.
A)True
B)False
Q5) Google's engineers realized the cars could be used for ________ which is also a hacking technique,an invasion of privacy,and an information security risk.
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