Business Information Systems
Exam Materials
Course Introduction
Business Information Systems explores how organizations leverage information technology to improve operations, enhance decision-making, and gain competitive advantages. The course covers key concepts such as information system types, business processes, data management, system development, and cybersecurity. Students learn about aligning IT strategies with organizational goals, evaluating business software solutions, and understanding the ethical, social, and legal implications of technology in business environments. Through real-world cases and hands-on projects, participants develop the skills to analyze information needs, design system solutions, and support digital transformation in modern enterprises.
Recommended Textbook Systems Analysis and Design 6th Edition by
Alan Dennis
Available Study Resources on Quizplus
14 Chapters
992 Verified Questions
992 Flashcards
Source URL: https://quizplus.com/study-set/646
Page 2
Chapter 1: The Systems Analyst and Information Systems Development
Available Study Resources on Quizplus for this Chatper
78 Verified Questions
78 Flashcards
Source URL: https://quizplus.com/quiz/12234
Sample Questions
Q1) Using 'net present value' in calculating economic feasibility will allow for variations in the time value of money.
A)True
B)False
Answer: True
Q2) Which is NOT true for systems analysts?
A)They create value for an organization
B)They enable the organization to perform work better
C)They do things and challenge the current way that an organization works
D)They play a key role in information systems development projects
E)They are the project sponsors for system proposals
Answer: E
Q3) Systems analysts are generally experts in business,finance and application development.
A)True
B)False
Answer: False
To view all questions and flashcards with answers, click on the resource link above. Page 3
Chapter 2: Project Selection and Management
Available Study Resources on Quizplus for this Chatper
75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/12235
Sample Questions
Q1) Which of the following is not a project characteristic that will affect the methodology selection descion?
A)Schedule Visabiltiy
B)Creating a cost/benefit spreadsheet
C)User requirements clarity
D)Complexity of the system
E)System Reliability
Answer: B
Q2) Using industry standards,the general estimated project time for the Implementation phase is 15%.
A)True
B)False Answer: False
Q3) Investments in information systems projects today are evaluated in the context of an entire portfolio of projects.
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
Page 4
Chapter 3: Requirements Determination
Available Study Resources on Quizplus for this Chatper
75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/12236
Sample Questions
Q1) Which of the following will probably NOT be at a system walkthrough?
A)User representatives
B)Management representatives
C)Computer Center director
D)Key decision makers
E)Analyst who prepared the system proposal
Answer: C
Q2) In RAD or agile development methodology (especially with BPR),a significant amount of time and effort is spent in understanding the as-is system.
A)True
B)False
Answer: False
Q3) The most commonly used requirements gathering technique is the interview..
A)True
B)False
Answer: True
To view all questions and flashcards with answers, click on the resource link above.
Page 5
Chapter 4: Use Case Analysis
Available Study Resources on Quizplus for this Chatper
69 Verified Questions
69 Flashcards
Source URL: https://quizplus.com/quiz/12237
Sample Questions
Q1) A Use Case is a formal way of representing how a business system interacts with its environment.
A)True
B)False
Q2) Each use case contains a fairly complete description of all the activities that occur in response to a trigger event.
A)True
B)False
Q3) Use cases can vary from one organization to another in terms of the content included?
A)True
B)False
Q4) The primary actor in a use case is generally:
A)An external user of the system
B)The Project Sponsor
C)The Champion
D)The Project manager
E)The Systems Analyst
Q5) What are the most common ways to gather information for use cases?
Q6) What are the steps for writing a use case?
To view all questions and flashcards with answers, click on the resource link above. Page 6
Chapter 5: Process Modeling
Available Study Resources on Quizplus for this Chatper
75 Verified Questions
75 Flashcards
Source URL: https://quizplus.com/quiz/12247
Sample Questions
Q1) The normal order of processes would be: requirements gathering,use case development,process modeling (data flow diagrams).
A)True
B)False
Q2) The purpose of the Level 0 DFD is to show all the major high-level processes of the system and how they are interrelated.
A)True
B)False
Q3) The data stores on the DFD correspond to Major Steps Performed on a use case.
A)True
B)False
Q4) The level 0 diagram shows all the major processes (at the first level of numberinglike 1 through 4),the data stores,data flows,but does not show external entities.
A)True
B)False
Q5) Data that is moving from a process to another process is called a 'data stream'.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 7
Chapter 6: Data Modeling
Available Study Resources on Quizplus for this Chatper
78 Verified Questions
78 Flashcards
Source URL: https://quizplus.com/quiz/12238
Sample Questions
Q1) A(n)_____ entity cannot exist without the presence of another entity and is normally on the "many" end of a relationship or has an identifier that is based on another entity's attribute.
A)independent
B)incomplete
C)dependent
D)variable
E)non-complying
Q2) A graphical illustration that shows the information that is created,stored and used by a business system would be an ERD.
A)True
B)False
Q3) The three steps in creating an ERD are: (1)identify the entities;(2)identify the attributes;(3)identify the relationships
A)True
B)False
Q4) During the analysis phase logical data models are created.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 8
Chapter 7: Moving Into Design
Available Study Resources on Quizplus for this Chatper
66 Verified Questions
66 Flashcards
Source URL: https://quizplus.com/quiz/12239
Sample Questions
Q1) Which of the following is normally NOT done in the design phase of the SDLC?
A)Decisions for hardware and software purchases are made
B)User interactions are planned out (inputs,outputs,user interfaces)
C)Cost / Benefits of the new system are carefully calculated
D)Logical DFDs and ERDs are converted into physical DFDs and ERDs
E)The physical data model is created
Q2) Packaged systems are used when:
A)The business need is not core to the business
B)There is a desire to build in-house skills
C)The time frame is flexible
D)The project has a project manager who can coordinate vendor efforts
E)The decision to outsource is strategic
Q3) If (a)the business need is unique,(b)there is a desire to build in-house skills;(c)the time frame is flexible,it might be best to:
A)Do in-house / custom development
B)Buy an ERP system
C)Outsource to India
D)Purchase a software package
E)Hire a consultant
Q4) What are the three acquisition strategies? Describe them.
Page 9
To view all questions and flashcards with answers, click on the resource link above.
Chapter 8: Rchitecture Design
Available Study Resources on Quizplus for this Chatper
64 Verified Questions
64 Flashcards
Source URL: https://quizplus.com/quiz/12240
Sample Questions
Q1) An n-tiered architecture is distinguished by:
A)The number of drives installed
B)The number of logics on the local server
C)The number of terminals on the network
D)The number of specialized server computers
E)None of these
Q2) Server-based architecture is more secure than client-based architecture.
A)True
B)False
Q3) The major architectural components of any system are the___________.
A)IT Department
B)Hardware
C)Software
D)IT Department and Hardware
E)Hardware and Software
Q4) Maintainability Requirements can be defined as expected business changes to which the system should be able to adapt.
A)True
B)False
Q5) Describe the difference between a thick and a thin client.
Page 10
To view all questions and flashcards with answers, click on the resource link above.
Chapter 9: User Interface Design
Available Study Resources on Quizplus for this Chatper
69 Verified Questions
69 Flashcards
Source URL: https://quizplus.com/quiz/12241
Sample Questions
Q1) If the density on a single page form is too high,it might not be as effective for some users as creating a two-page form.
A)True
B)False
Q2) Typically,the first step in the user interface design process is:
A)Design interface standards
B)Creating an interface design prototype
C)Do an interface evaluation
D)Examine DFDs and use cases to develop use scenarios
E)Develop the interface structure diagram (ISD)
Q3) User interface design is a three-step process: (1)analyze the DFDs and use cases;(2)develop the interface diagrams;and (3)create the interface design prototype.
A)True
B)False
Q4) At least one study suggests that some variation be appropriate in user interface design as the study suggests that when all forms tend to look the same,it can be confusing to some users.
A)True
B)False
To view all questions and flashcards with answers, click on the resource link above. Page 11
Chapter 10: Program Design
Available Study Resources on Quizplus for this Chatper
68 Verified Questions
68 Flashcards
Source URL: https://quizplus.com/quiz/12242
Sample Questions
Q1) Micah is adding implementation resources to change a logical DFD into a physical DFD.He should describe databases,files,tables,and processes as they will be implemented on the computer.
A)True
B)False
Q2) _____ refers to how well the lines of code within each module in a structure chart relate to each other.
A)calculation
B)cohesion
C)control
D)coupling
E)fan-in
Q3) The three types of basic processes on a process model:
A)Sequence,selection and iteration processes
B)Navigation,status and work processes
C)Afferent,central and efferent processes
D)Batch,online and real time processes
E)Singular,bilateral and library processes
Q4) Structure charts show: sequence,selection and iteration.What are these factors?
Q5) Compare and contrast cohesion and coupling.
Page 12
To view all questions and flashcards with answers, click on the resource link above.
Chapter 11: Data Storage Design
Available Study Resources on Quizplus for this Chatper
74 Verified Questions
74 Flashcards
Source URL: https://quizplus.com/quiz/12243
Sample Questions
Q1) Sanjay is creating a screen form that interfaces with a relational database.He should use the median (middle)value in the database as his default value - as that will make it easier for the users to move up and down in the table.
A)True
B)False
Q2) Many ________ tools like ERwin can help you with database size information and the calculation of volumetrics.
A)ERD master
B)DFD master
C)Denormalization
D)Pop-up menu
E)CASE
Q3) What is the difference between files and relational databases?
Q4) Legacy databases might include ________ and ______________
A)Master files and transaction files
B)Audit files and look-up files
C)Hierarchical databases and network databases
D)Tree databases and leaf databases
E)Red databases and Green databases
To view all questions and flashcards with answers, click on the resource link above. Page 13
Chapter 12: Moving Into Implementation
Available Study Resources on Quizplus for this Chatper
67 Verified Questions
67 Flashcards
Source URL: https://quizplus.com/quiz/12244
Sample Questions
Q1) The goal of acceptance testing is:
A)That modules and units work together with each other
B)That the databases are properly organized for both efficiency in storage and access
C)To confirm that the system is complete and meets the business needs
D)That both black-box and white-box tests have been approved by upper management
E)To verify that the use-cases,ERDs and DFD's have been properly converted
Q2) This type of documentation is designed to be used when the user needs to learn how to perform a specific function (such as updating a field or adding a new record):
A)Reference documentation
B)Procedures manuals
C)Tutorials
D)Systems documentation
E)Final documentation
Q3) User documentation includes such things as logical ERDs,logical DFDs,use-cases,physical ERDs,physical DFDs and screen mockups.
A)True
B)False
Q4) What is the difference between usability testing and performance testing?
To view all questions and flashcards with answers, click on the resource link above.
Page 14
Chapter 13: Transition to the New System
Available Study Resources on Quizplus for this Chatper
67 Verified Questions
67 Flashcards
Source URL: https://quizplus.com/quiz/12245
Sample Questions
Q1) The 'worst case scenario' might be that when implementing a new system (using the direct cut-over)that the new system doesn't work and the old system has been decommissioned.
A)True
B)False
Q2) Connie is trying to motivate users to adopt the new system.The first step she needs to consider is:
A)how to cajole the users into adopting the system
B)that people need to be paid to adopt a new system
C)the factors that inhibit change and the perception of costs and benefits
D)the standard operating procedures of the organization
E)the informal politics and the informal 'boss' of the users (and how to reach this person)
Q3) Generally the cheapest training to deliver would be:
A)classroom training
B)computer-based training (CBT)
C)one-on-one training
D)mentoring
E)sending employees to a nearby college or university
Q4) What is a 'business contingency plan'? What is its purpose?
To view all questions and flashcards with answers, click on the resource link above. Page 15
Chapter 14: The Movement to Objects
Available Study Resources on Quizplus for this Chatper
67 Verified Questions
67 Flashcards
Source URL: https://quizplus.com/quiz/12246
Sample Questions
Q1) Because of polymorphism,inserting a new 'student' and inserting a new 'professor' can be done by sending an 'insert' message to each of the objects (student and professor)and letting that object interpret the message.
A)True
B)False
Q2) The concept that says the same message can be interpreted differently by different classes of objects is called 'encapsulation'.
A)True
B)False
Q3) Two methods of simplifying complex class diagrams might be to use 'views' and to use 'packages'.
A)True
B)False
Q4) What are the four fundamental UML diagrams? And in which order do you generally see them developed?
Q5) What is polymorphism? Give an example.
Q6) What are elements of a Sequence Diagram?
Q7) What are elements of an UML Class Diagram?
To view all questions and flashcards with answers, click on the resource link above. Page 16
Q8) What are the major benefits of Object-Oriented Systems Analysis and Design?