Business Information Systems
Exam Answer Key
Course Introduction
Business Information Systems explores the integration of information technology solutions and business processes to meet the information needs of organizations. The course examines how computer-based information systems support business operations, management decision-making, and strategic advantage. Topics include systems theory, databases, enterprise systems, e-commerce, networking, data management, and the development and implementation of information systems. Students gain an understanding of how technology can be leveraged to improve organizational effectiveness, enhance communication, and address ethical and security challenges in a business context.
Recommended Textbook
Using MIS 9th Edition by David M. Kroenke
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12 Chapters
1203 Verified Questions
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Page 2
Chapter 1: The Importance of Mis
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Sample Questions
Q1) An operating system like Windows or Linux is an example of the ________ component of an information system.
A)software
B)hardware
C)tangible
D)physical
Answer: A
Q2) According to the five-component model of an information system, software is the most important component of an information system.
A)True
B)False
Answer: False
Q3) Explain the concept of "just barely sufficient" data.
Answer: Data needs to be sufficient for the purpose for which it is generated, but just barely so. We are inundated with data; one of the critical decisions that each of us has to make each day is what data to ignore. The higher one rises into management, the more data one will be given, and because there is only so much time, the more data one will need to ignore. So, data should be sufficient, but just barely.
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3
Chapter 2: Collaboration Information Systems
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Sample Questions
Q1) The term ________ refers to a collaboration tool where team members can easily respond and the management can easily identify the people who have not responded to a request.
A)discussion forum
B)management survey
C)webinar
D)team survey
Answer: D
Q2) Noah is the lead for a sample project. The success of the project will determine whether his organization is likely to land a long-term contract with a multinational company. Noah assembles a team that comprises of the best workers in the organization and creates a project plan that optimizes the resources available to him. His decisions, in this scenario, are ________ in nature.
A)operational
B)functional
C)managerial
D)strategic
Answer: C
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Chapter 3: Strategy and Information Systems
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Sample Questions
Q1) What changes will the pace of change bring about in the future?
Answer: The pace of change and the pace of integration of new technology will be fast and increasing, possibly accelerating, in the next 10 years. This increased pace needs to be viewed as rapidly creating opportunities in which you can excel. If not self-driving vehicles on the ground or in the air, then some other product that is today being constructed in someone's garage, maybe with 3D printing, some new technology-based products will change the competitive landscape for the company for which we work.
Q2) Porter defined value as the amount of money that a customer is willing to pay for a resource, product, or service.
A)True
B)False
Answer: True
Q3) The primary activity of sales and marketing is the collection, storage, and physical distribution of the products to the buyers.
A)True
B)False
Answer: False
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5
Chapter 4: Hardware, Software, and Mobile Systems
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Q1) Mac OS and iOS applications are constructed using ________ programming language.
A)Objective-C
B)C#
C)Java
D)VB.NET
Q2) Describe thin-client development languages.
Q3) What are the disadvantages of employee use of mobile systems at work?
Q4) Define virtualization and list its types.
Q5) Web applications can be developed by professional programmers, technically oriented Web developers, or business professionals.
A)True
B)False
Q6) Bits are grouped into 8-bit chunks called ________.
A)switches
B)strings
C)bytes
D)kilobytes
Q7) A central processing unit (CPU)is also called "the brain" of a computer.
A)True
B)False
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Chapter 5: Database Processing
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Q1) Browser-based applications ________.
A)need to be preinstalled on the users' computers
B)run within a corporate network that is protected from the Internet
C)eliminate the need to check for data consistency
D)are more vulnerable to security threats than are traditional applications
Q2) Which of the following is used to process and display browser database application forms, reports, and queries?
A)C++
B)html
C)COBOL
D)VisualBasic
Q3) The data integrity problem occurs only if data are duplicated.
A)True
B)False
Q4) Metadata refers to special data that describes the structure of a database.
A)True
B)False
Q5) What is the purpose of a database?
Q6) Describe a database and its elements.
Q7) How does normalization resolve the data integrity problem?
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Chapter 6: The Cloud
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Q1) Which of the following protocols guarantees secure data transmission?
A)http
B)ftp
C)https
D)smtp
Q2) The connection between a VPN client and a VPN server is called a(n)________.
A)data highway
B)hyperlink
C)tunnel
D)access point
Q3) Bluetooth is a common wired protocol designed to transmit data over long distances.
A)True
B)False
Q4) The committee that addresses LAN standards is called ICANN.
A)True
B)False
Q5) What is an IP address? Describe the advantages of private and public IP addresses.
Q6) What are content delivery networks? Discuss some of its uses.
Page 8
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Chapter 7: Processes, Organizations, and Information Systems
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Q1) In distributed systems, applications processing is distributed across multiple computing devices.
A)True
B)False
Q2) Which of the following workgroup processes is related to manufacturing?
A)order entry and tracking
B)finished goods inventory management
C)product and brand management
D)capacity planning and scheduling
Q3) The finance department of Global Couriers decides that half of the previous year's profits should be reinvested into the business. The marketing department, however, plans to extend the company's services to five more cities, which would require additional investment. The department heads hold a meeting at the end of the quarter to discuss the company's strategies; the meeting is, however, adjourned when they realize that their opinions clash. Information silo, in this case, has led to ________.
A)organizational inefficiency
B)loss of business
C)data duplication
D)increased expense
9
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Chapter 8: Social Media Information Systems
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Q1) The first step in developing an SMIS (social media information system)for an organization is to identify the target audience.
A)True
B)False
Q2) The three roles of organizational units in social media information system are users, testers, and developers.
A)True
B)False
Q3) A ________ is content structure that has emerged from the processing of many user tags in social media.
A)mashup
B)taxonomy
C)folksonomy
D)viral hook
Q4) Facebook, Twitter, LinkedIn, and Google are all social media application providers.
A)True
B)False
Q5) Define the three types of capital listed in business literature.
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Chapter 9: Business Intelligence Systems
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Q1) Which of the following accurately defines a dimension in an OLAP report?
A)It is a characteristic of a measure.
B)It is an item that is processed in the OLAP report.
C)It is a data item of interest.
D)It is referred to a decision tree.
Q2) Ajax Inc. is one of the customers of a well-known linen manufacturing company. Ajax has not ordered linen in some time, but when it did order in the past it ordered frequently, and its orders were of the highest monetary value. Under the given circumstances, Ajax is most likely to have an RFM score of ________.
A)155
B)511
C)555
D)151
Q3) In expert systems, the programs that process a set of rules are called expert systems shells.
A)True
B)False
Q4) What is a reporting application? Name five basic reporting operations.
Q5) Define business intelligence (BI)and BI systems.
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Chapter 10: Information Systems Security
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Q1) Nonword passwords are vulnerable to a ________ attack in which the password cracker tries every possible combination of characters.
A)denial-of-service
B)sniffing
C)brute force
D)phishing
Q2) Describe the magnitude of security problems in the present day.
Q3) ________ protect databases and other organizational data.
A)Cookies
B)Payloads
C)Data safeguards
D)Data strings
Q4) Which of the following is a personal security safeguard?
A)sending valuable data only via email or IM
B)using single password for all the sites
C)removing high-value assets from computers
D)storing browsing history, temporary files, and cookies
Q5) Define encryption and explain symmetric and asymmetric encryption for computer systems.
Q6) What is meant by denial of service?
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Chapter 11: Information Systems Management
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Q1) It is impossible to cap financial risk by outsourcing.
A)True
B)False
Q2) In the information systems (IS)industry, a business analyst works with business leaders to develop systems that implement business strategy and goals.
A)True
B)False
Q3) Which of the following statements is true about the steering committee of the information systems (IS)department?
A)The steering committee is comprised of employees from the IS department in an organization.
B)The steering committee's membership is determined by the IS department.
C)The steering committee's schedule and agenda are typically set by the chief executive officer (CEO)and other members of the executive staff.
D)The steering committee's meetings are conducted by the IS department.
Q4) Describe the chief information officers, or CIO's typical reporting relationships.
Q5) List any four responsibilities of users of information systems (IS).
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Chapter 12: Information Systems Development
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Q1) In the context of system implementation phase of the systems development life cycle (SDLC), a ________ installation is the riskiest because the old system is shut down and the new system is introduced.
A)pilot
B)phased
C)parallel
D)plunge
Q2) In a Business Process Modeling Notation (BPMN)diagram, ________ depict the flow or sequence of activities in a process.
A)dotted arrows
B)diamonds
C)solid arrows
D)circles
Q3) The process of assessing a project's feasibility occurs during the component design phase of the systems development life cycle (SDLC).
A)True
B)False
Q4) Name the stages of the business process management cycle and summarize the activities in each.
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