Business Information Systems
Chapter Exam Questions
Course Introduction
Business Information Systems explores the intersection of information technology and business operations, equipping students with the knowledge to analyze, design, implement, and manage information systems that support organizational goals. The course covers fundamental concepts such as database management, enterprise resource planning, e-commerce, decision support systems, and cybersecurity. Emphasis is placed on understanding how information systems improve business efficiency, facilitate strategic decision-making, and provide competitive advantages in a rapidly changing technological landscape. Students will also consider ethical issues and global trends that impact the use of information systems in business.
Recommended Textbook
Modern Systems Analysis and Design 7th Edition by Jeffrey
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Page 2
A. Hoffer
Chapter 1: The Systems Development Environment
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Q1) During physical design,the logical specifications of the system from the logical design are transformed into technology-specific details from which all programming and system construction can be accomplished.
A)True
B)False
Answer: True
Q2) A knowledge engineer is the organizational role most responsible for the analysis and design of information systems.
A)True
B)False
Answer: False
Q3) The ________ is an object-oriented systems development methodology;it establishes four phases of development.
Answer: Rational Unified Process
Q4) An ________ is a structure that encapsulates attributes and methods that operate on those attributes.
Answer: object
Q5) The four phases of RUP include ________,________,________,and ________.
Answer: inception,elaboration,construction,transition.
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Chapter 2: The Origins of Software
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Q1) Purchasing application software is a substitute for conducting the systems analysis phase.
A)True
B)False
Answer: False
Q2) The choice to acquire software from outside sources should be made:
A)at the beginning of the analysis phase
B)at the middle of the analysis phase
C)at the end of the analysis phase
D)at the end of the design phase
Answer: C
Q3) Which of the following is not an approach that an organization can take to software reuse?
A)flexible reuse
B)facilitated reuse
C)ad hoc reuse
D)managed reuse
Answer: A
Q4) Together,SAP and Oracle control about 42 percent of the ________ market. Answer: ERP
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Chapter 3: Managing the Information Systems Project
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Q1) Rework is not normally part of an OOAD project and one should be overly concerned when this happens.
A)True
B)False
Answer: False
Q2) A ________ is an end product in a phase of the SDLC.
Answer: deliverable
Q3) Microsoft Outlook is an example of project management software.
A)True
B)False
Answer: False
Q4) What would be the estimated time for completion if the time estimates for report design are as follows: optimistic = 3 weeks;pessimistic = 9 weeks;realistic = 6 weeks?
A)3 weeks
B)6 weeks
C)18 weeks
D)5 weeks
Answer: B
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Chapter 4: Identifying and Selecting Systems Development Projects
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Q1) Which of the following is a way projects can be identified?
A)bottom-up source
B)upper-echelon source
C)top-down source
D)both A and C
Q2) A ________ is a statement that makes it clear what business a company is in.
Q3) ________ is the use of telecommunications technologies to directly transfer business documents between organizations.
Q4) To build the most effective information systems,an organization must clearly understand its mission,objectives,and strategy.
A)True
B)False
Q5) Due to the principle of incremental commitment,a selected project will result in a working system.
A)True
B)False
Q6) Systems analysis is the first phase of the systems development life cycle.
A)True
B)False
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Chapter 5: Initiating and Planning Systems Development Projects
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Q1) Proper and insightful project planning,including determining project scope as well as identifying project activities,can easily reduce time in later project phases.
A)True
B)False
Q2) All information collected during project initiation and planning is collected and organized into a document called the Baseline Project Plan.
A)True
B)False
Q3) The process of assessing the degree to which a proposed system solves business problems or takes advantage of business opportunities refers to:
A)schedule feasibility
B)operational feasibility
C)technical feasibility
D)political feasibility
Q4) Project planning focuses on defining clear,discrete activities and the work needed to complete each task.
A)True
B)False
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Chapter 6: Determining System Requirements
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Q1) Neutrality is a guideline for effective interviewing.
A)True B)False
Q2) Open-ended questions put the interviewee at ease,are easily summarized,and save time.
A)True B)False
Q3) When gathering system requirements,document analysis and observation are used the least.
A)True
B)False
Q4) A first step in any BPR effort is to understand what processes need to change.
A)True
B)False
Q5) During requirements determination,challenging yourself to look at the organization in new ways corresponds to the systems analyst characteristic of ________.
Q6) Briefly identify and describe the participants of a JAD session.
Q7) Identify four drawbacks to using prototyping as a requirements determination tool.
Page 8
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Chapter 7: Structuring System Process Requirements
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Q1) If an input from a source appears at level-0,it must:
A)appear on the context diagram
B)be connected to a data flow
C)be connected to a sink
D)be connected to a data store
Q2) A ________ represents data at rest,which may take the form of many different physical representations.
Q3) Which of the following is considered when diagramming?
A)the interactions occurring between sources and sinks
B)how to provide sources and sinks direct access to stored data
C)how to control or redesign a source or sink
D)none of the above
Q4) The act of going from a single system to several component processes refers to:
A)structuring
B)balancing
C)functional decomposition
D)formatting
Q5) Learning the mechanics of drawing ________ is important.
Q6) Discuss the guidelines for drawing a DFD.
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Q7) Identify the five basic procedures to follow when constructing a decision table.
Chapter 8: Structuring System Data Requirements
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Q1) A ________ is a subgrouping of the entities in an entity type that is meaningful to the organization and that shares common attributes or relationships distinct from other subgroupings.
Q2) Referencing an employee entity,an employee's skills are a multivalued attribute.
A)True
B)False
Q3) A primary key should be null.
A)True
B)False
Q4) Which of the following specifies that each entity instance of the supertype must be a member of some subtype in the relationship?
A)total specialization rule
B)partial specialization rule
C)disjoint rule
D)overlap rule
Q5) A ________ is a simultaneous relationship among instances of three entity types.
Q6) Define domains for the following attributes: GPA,rank,and age.
Q7) A ________ is a generic entity type that has a relationship with one or more subtypes.
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Chapter 9: Designing Databases
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Q1) During physical design,you consider:
A)the definitions of each attribute
B)the descriptions of where and when data are entered,retrieved,deleted,and updated
C)the expectations for response time and data integrity
D)all of the above
Q2) Indexes should be used judiciously for databases that support transaction processing and other applications with heavy updating requirements.
A)True
B)False
Q3) A ________ is an attribute that appears as a nonprimary key attribute in one relation and as a primary key attribute (or part of a primary key)in another relation.
Q4) A relation is said to be in second normal form when its nonprimary key attributes do not depend on each other.
A)True
B)False
Q5) A ________ is an attribute whose value is unique across all occurrences of a relation.
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Chapter 10: Designing Forms and Reports
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Q1) When designing the layout of Web pages,making sure that users do not need the latest browsers or plug-ins to view your site is the recommendation for the ________ error.
Q2) When designing the layout of Web pages,avoid scrolling text and animations since they are both hard to read and users often equate such content as advertising is the recommendation for the ________ error.
Q3) All of the following are usability characteristics except:
A)satisfaction
B)completeness
C)speed
D)accuracy
Q4) The section of a design specification that explains to those who will actually develop the final form why this form exists and how it will be used is called:
A)testing and usability assessment
B)rationale and benefit
C)narrative overview
D)usage and application
Q5) Templates to display and process common attributes of higher-level,more abstract items are called ________.
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Chapter 11: Designing Interfaces and Dialogues
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Q1) "Please wait while I open the file" is an example of:
A)status information
B)a remark
C)a warning message
D)a prompting cue
Q2) Grouping related options together and requiring the same option to have the same wording and codes each time it appears refers to the:
A)wording guideline for menu design
B)selection guideline for menu design
C)organization guideline for menu design
D)highlighting guideline for menu design
Q3) Which of the following functional requirements are required for providing smooth and easy navigation within a form?
A)cursor control capabilities
B)editing capabilities
C)exit capabilities
D)all of the above
Q4) A ________ validation test assures that data conform to a standard format.
Q5) ________,________,and ________ are three types of system feedback.
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Chapter 12: Designing Distributed and Internet Systems
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Q1) Network PCs are examples of thin clients.
A)True
B)False
Q2) A centralized,integrated data warehouse that is the control point and single source of all data made available to end users for decision-support applications throughout the entire organization best describes a(n):
A)information desk
B)enterprise data warehouse
C)centralized data mart
D)data center
Q3) ________ is the use of graphical software tools that provide complex analysis of data stored in a database.
Q4) Providing Internet content to users based upon knowledge of that customer defines customization.
A)True
B)False
Q5) The cabling,hardware,and software used to connect workstations,computers,and file servers located in a confined geographical area best describes a ________.
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Chapter 13: System Implementation
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Q1) During an inspection test,exactly what the code does is investigated.
A)True
B)False
Q2) This plan lays out a strategy for moving from the old system to the new,from the beginning to end of the process:
A)baseline project plan
B)installation plan
C)training plan
D)testing plan
Q3) Running the old information system and the new one at the same time until management decides the old system can be turned off best describes:
A)parallel installation
B)single-location installation
C)phased installation
D)direct cutover installation
Q4) ________ is a technique used in testing modules,especially where modules are written and tested in a top-down fashion,where a few lines of code are used to substitute for subordinate modules.
Q5) Briefly identify the tasks associated with closing down the project.
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Chapter 14: Maintaining Information Systems
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Q1) Managing maintenance requests is a maintenance activity.
A)True
B)False
Q2) The maintenance phase's primary deliverables are finalized design specifications.
A)True
B)False
Q3) Which of the following is a type of maintenance?
A)preventive
B)perfective
C)corrective
D)all of the above
Q4) The systems implementation SDLC phase is analogous to the maintenance process of implementing changes.
A)True
B)False
Q5) Personnel having a vested interest in effectively maintaining the system and having a better understanding of functional requirements is an advantage associated with the ________ maintenance organizational structure.
Q6) ________ equates to the SDLC phase of project identification and selection.
Page 16
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Chapter 15: Object-Oriented Analysis and Design: Use
Cases
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Q1) An ________ is an association between two use cases where one use case uses the functionality contained in the other.
Q2) Summary use cases do not include ________.
Q3) An extension initiates a use case.
A)True
B)False
Q4) Preconditions are things that must be true before a use case can:
A)end
B)be written
C)start
D)be shown to the user
Q5) Use cases written at the fish level focus on user goals.
A)True
B)False
Q6) The Process boundary is represented as a box that includes all of the relevant use cases.
A)True
B)False
Page 17
Q7) People who have a vested interest in the system being developed are called
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Chapter 16: Object-Oriented Analysis and Design: Activity
Diagrams
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Q1) An activity diagram should only be used when it adds value to the project.
A)True
B)False
Q2) A(n)________ shows the conditional logic for the sequence of system activities needed to accomplish a business process.
Q3) An activity diagram shows the conditional logic for the sequence of system activities needed to accomplish a business process.
A)True
B)False
Q4) In an activity diagram,the fast lane represents the organizational unit responsible for a certain action.
A)True
B)False
Q5) An activity diagram can be used for all of the following except:
A)to show the links between objects
B)to depict the flow of control from activity to activity
C)model work flow and business processes
D)help in use case analysis
Q6) Discuss when it is appropriate to use activity diagrams in a project.
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Chapter 17: Object-Oriented Analysis and Design: Sequence Diagrams
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Q1) An object is ________ at the point marked by X.
Q2) In UML,a ________ represents dynamic models of interactions between objects.
Q3) Objects communicate with one another by sending messages.
A)True
B)False
Q4) A ________ depicts the interactions among objects during a certain period of time.
Q5) A ________ is a type of message in which the caller has to wait for the receiving object to finish executing the called operation before it can resume execution itself.
Q6) Which of the following represent dynamic models of interactions between objects?
A)use cases
B)class diagrams
C)state diagrams
D)sequence diagrams
Q7) A simple message is a message in which the sender does not have to wait for the recipient to handle the message.
A)True
B)False
Q8) What is meant by activation? How is it shown on a sequence diagram? Page 20
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Chapter 18: Business Process Modeling
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Q1) A business process can only come from certain business functions.
A)True
B)False
Q2) Business Process Modeling Notation is much more simple than data flow diagrams.
A)True
B)False
Q3) The more complex a business process is,the harder it is to automate.
A)True
B)False
Q4) In business process modeling,a decision point is called a(n):
A)activity
B)gateway
C)terminal
D)loop
Q5) In business process modeling,a gateway is a decision point.
A)True
B)False
Q6) In business process modeling,an action that must take place for a process to be completed is called an ________.
Q7) A flow shows the ________ of action in a process.
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Chapter 19: Objected-Oriented Analysis and Design: Object
Modeling-Class Diagrams
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Q1) Operations provide an external interface to a class.
A)True
B)False
Q2) ________ is an indication of how many objects participate in a given relationship.
Q3) The technique of hiding the internal implementation details of an object from its external view is called:
A)disassociation
B)encryption
C)encapsulation
D)generalization
Q4) Which of the following represents how an object acts and reacts?
A)behavior
B)class
C)state
D)encapsulation
Q5) An ________ is a relationship between object classes.
Q6) ________ is a part-of relationship between a component object and an aggregate object.
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Q7) What is an operation? Briefly describe three types of operations.
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