Business Ethics
Test Bank
Course Introduction
Business Ethics explores the fundamental principles and moral issues that arise in the business environment. This course examines ethical theories and frameworks, applying them to real-world dilemmas faced by individuals and organizations. Topics include corporate social responsibility, stakeholder management, environmental sustainability, and ethical decision-making processes. Students will analyze case studies, consider diverse perspectives, and develop strategies for promoting integrity and ethical behavior in professional settings, preparing them to navigate the complexities of modern business with a strong ethical foundation.
Recommended Textbook
Organizational Behavior 3rd Edition by Michael A. Hitt
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14 Chapters
2400 Verified Questions
2400 Flashcards
Source URL: https://quizplus.com/study-set/1321
Page 2
Chapter 1: A Strategic Approach to Organizational Behavior
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170 Verified Questions
170 Flashcards
Source URL: https://quizplus.com/quiz/26335
Sample Questions
Q1) EI represents:
A) Equity Quotient
B) Equality Internalization
C) Emotional Intelligence
D) Emotional Independence
E) Equity Independence
Answer: C
Q2) Exercising strategic leadership is a function of focus and behavior.
A)True
B)False
Answer: True
Q3) Managing organizational behavior focuses on developing and applying the knowledge of upper management.
A)True
B)False
Answer: False
Q4) Human capital ________ is the extent to which the skills and talents of an organization's people are unique in the industry.
Answer: rareness
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Chapter 2: Organizational Diversity
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173 Verified Questions
173 Flashcards
Source URL: https://quizplus.com/quiz/26336
Sample Questions
Q1) A criterion for effective diversity management calls for:
A) the involvement of some associates
B) the involvement of all associates
C) the involvement of upper management
D) the involvement of middle management
E) none of the above
Answer: B
Q2) The diversity found in the Obama administration reflects the diversity found in corporate America.
A)True
B)False
Answer: False
Q3) Diversity Management Programs attempt to uncover the root causes of diversity problems.
A)True
B)False
Answer: True
Q4) Google is an example of a ____________ organization because its organizational culture fosters and values differences.
Answer: multicultural
Page 4
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Chapter 3: Organizational Behavior in a Global Context
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172 Verified Questions
172 Flashcards
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Sample Questions
Q1) _________relate to fluctuations in the value of foreign currencies and the possibility of sudden economic contraction in some countries.
Answer: Economic risks
Q2) The global economic recession led to a reduction in the total amount of direct foreign investments in 2008 and 2009.
A)True
B)False
Answer: True
Q3) According to Geert Hofstede, national culture had a ______effect on the behavior of managers and associates than did organizational culture.
Answer: stronger
Q4) High-context cultures value:
A) individual performance
B) personal relationships
C) agreements based on trust
D) efficient negotiations
E) both B & C are correct
Answer: E
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Chapter 4: Learning and Perception
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172 Verified Questions
172 Flashcards
Source URL: https://quizplus.com/quiz/26338
Sample Questions
Q1) OB Mod research reveals that performance improvements tend to be greater in:
A) service organizations
B) sports organizations
C) educational organizations
D) manufacturing organizations
E) food organizations
Q2) An example of a self-serving bias was the Great Bear Wilderness rescue team blaming the crash survivors for the team's failure to realize there had been survivors.
A)True
B)False
Q3) ___________is often used to maintain learned behavior.
A) Continuous reinforcement
B) Intermittent reinforcement
C) Temporary reinforcement
D) Interval reinforcement
E) None of the above
Q4) To be competitive in the twenty-first century an organization must have associates and managers who can effectively ________ and _________.
Q5) Simulations represent _________models of reality.
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Chapter 5: Personality, Intelligence, Attitudes, and Emotions
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172 Verified Questions
172 Flashcards
Source URL: https://quizplus.com/quiz/26339
Sample Questions
Q1) People with a high need for achievement are less likely to procrastinate than people with a low need for achievement.
A)True
B)False
Q2) Individuals with a high social dominance orientation (SDO) are more likely to act fairly toward job applicants from different demographic groups.
A)True B)False
Q3) People scoring high on internal locus of control believe that they ________control what happens to them.
A) cannot
B) can
C) sometimes can
D) almost never can
E) it depends on the situation whether they can
Q4) Personality traits are major determinants of one's_________.
Q5) Discuss two determinants of personality and how research is used to reveal how personality develops.
Q6) The need for achievement is also referred to as ______________.
Page 7
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Chapter 6: Work Motivation
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172 Verified Questions
172 Flashcards
Source URL: https://quizplus.com/quiz/26340
Sample Questions
Q1) Describe the role Human Resource Management (HRM) plays in fostering employee motivation by summarizing HRM's role in the following: 1) determining and administering compensation and benefits packages; 2) performance appraisal and feedback; and 3) associate surveys.
Q2) Within the ERG theory there is the possibility that a need may never cease to be a motivator, unlike Maslow's theory.
A)True
B)False
Q3) The need hierarchy theory has been well supported by empirical research.
A)True
B)False
Q4) People must be ___________if they are to effectively engage in the behaviors and practices that bring advantage and success to a firm A) motivated
B) challenged
C) compensated
D) diverted
E) recognized
Q5) W.L Gore & Associates has the goal of _________fairness.
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Chapter 7: Stress and Well-Being
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174 Verified Questions
174 Flashcards
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Sample Questions
Q1) Homicide is the first leading cause of workplace fatalities.
A)True
B)False
Q2) Stress has not been linked to obesity.
A)True
B)False
Q3) Approximately 2 millions workers are victims of workplace violence each year.
A)True
B)False
Q4) Managers can become compassionate toxin handlers by:
A) keeping people connected
B) empathizing with those in pain
C) alleviating suffering of others
D) creating a compassionate environment
E) All of the above
Q5) Monitoring employee behavior is an example of environmental stress.
A)True
B)False
Q6) Research has found that people with _______ self-esteem suffer fewer negative effects from stress than people with ______ self-esteem.
Page 9
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Chapter 8: Leadership
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170 Verified Questions
170 Flashcards
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Sample Questions
Q1) _________leadership is an approach to leadership focused on serving others.
A) Directive
B) Participative
C) Supportive
D) Achievement-oriented
E) Servant
Q2) A job centered leader closely supervises individuals.
A)True
B)False
Q3) ______ leaders provide leadership without formal designation from the organization.
A) Formal
B) Influential
C) Unofficial
D) Informal
E) Servant
Q4) Transformational leadership behavior is probably more effective than transactional leadership behavior in dynamic environments.
A)True
B)False
Page 10
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Chapter 9: Communication
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171 Verified Questions
171 Flashcards
Source URL: https://quizplus.com/quiz/26343
Sample Questions
Q1) Networks affect organizational coordination, innovation, and performance.
A)True
B)False
Q2) Organizational barriers to effective communication include information overload, noise, and time pressures.
A)True
B)False
Q3) The grapevine is a form of _________communication.
A) Nonverbal
B) Centralized
C) Decentralized
D) Informal
E) Horizontal
Q4) A communication audit examines an organization's internal and external communication to assess communication practices and needs.
A)True
B)False
Q5) _________refers to how something is said.
Q6) All of us have ___________surrounding our bodies.
Q7) The encoded message is sent through a communication ________.
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Chapter 10: Decision Making by Individuals and Groups
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171 Verified Questions
171 Flashcards
Source URL: https://quizplus.com/quiz/26344
Sample Questions
Q1) The _________inquiry is a group decision-making technique that relies on debate between two subgroups that have developed different recommendations based on different assumptions
A) nominal
B) Delphi
C) boundary
D) Dialectical
E) Advocacy
Q2) An example of a strategic decision would be adding or deleting products and services.
A)True
B)False
Q3) Decision making is a cognitive activity.
A)True
B)False
Q4) An associate who does not rely on the facts gathered by their five senses is said to use a sensing decision making style.
A)True
B)False
Q5) Decisions are _____ of actions from among multiple feasible alternatives.
Page 12
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Chapter 11: Groups and Teams
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171 Verified Questions
171 Flashcards
Source URL: https://quizplus.com/quiz/26345
Sample Questions
Q1) __________ conflict tends to interfere with cooperation and a healthy task focus.
Q2) The shared knowledge of a team is referred to as its
A) Mental model
B) Model knowledge
C)Knowledge factor
D)Team factor
E)Team knowledge factor
Q3) High performance work teams:
A) act as a whole
B) function as individuals
C) achieve extraordinary results
D) Both A and C
E) none of the above
Q4) When all teams lack commitment to organizational tasks and goals, _________ cohesive teams may perform better than _________ cohesive teams.
Q5) An important outcome to a team is its viability.
A)True
B)False
Q6) The Orpheus Chamber Orchestra is a well known example of a ______ work team.
Page 13
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Chapter 12: Conflict, Negotiation, Power, and Politics
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171 Verified Questions
171 Flashcards
Source URL: https://quizplus.com/quiz/26346
Sample Questions
Q1) __________refers to the extent to which a party attempts to satisfy the other party's concerns.
A) Cooperativeness
B) Competition
C) Interdependency
D) Externalizing
E) Internalizing
Q2) People are said to have _______power when others are attracted to them
Q3) Personal conflict is likely to result in poor performance.
A)True
B)False
Q4) Conflict is a process in which one party perceives that its interests are being opposed by another party.
A)True
B)False
Q5) Identify and describe each of the five potential responses to conflict. Does your own response to conflict usually tend to reflect assertiveness or cooperativeness, and are your responses usually appropriate?
Q6) __________conflict concerns responsibilities and how work should be completed.
Page 14
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Chapter 13: Organizational Structure and Culture
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171 Verified Questions
171 Flashcards
Source URL: https://quizplus.com/quiz/26347
Sample Questions
Q1) Define the concept of socialization and discuss when an organization would use this concept and how they would implement it.
Q2) Newcomers are taught an organization's culture through socialization.
A)True
B)False
Q3) Defining technology on the basis of task variability and task analyzability resulted in four types of technology.
A)True
B)False
Q4) Effective organizations experiencing low environmental uncertainty tend to be less organic.
A)True
B)False
Q5) A business strategy is how a firm competes for success against other organizations in a particular market.
A)True
B)False
Q6) Define what a cultural audit is and when an organization should use one.
Q7) Newcomers are taught an organization's culture through ________.
Page 15
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Chapter 14: Organizational Change and Development
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170 Verified Questions
170 Flashcards
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Sample Questions
Q1) Associates in the packaging department have very specialized jobs and frequently complain about how boring their jobs are. Which of the following OD interventions is likely to be most successful in increasing their levels of job satisfaction?
A) t-group training
B) job redesign
C) quality circles
D) survey technique
E) management by objectives
Q2) Learning how to more effectively use current knowledge is referred to as exploratory learning.
A)True
B)False
Q3) Refreezing involves ten interrelated activities.
A)True
B)False
Q4) Procedural justice issues are less likely to impact the change process if associates and managers are allowed to have input into change-related decisions.
A)True
B)False
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